Getting started is always stuck - App is not responding. Wait or cancel?

microsoft / azure-pipelines-jira

Azure Pipelines for Jira

MIT License

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Getting started is always stuck - App is not responding. Wait or cancel? #33

Open sanjusoftware opened 4 years ago

sanjusoftware commented 4 years ago

doesn't look like this issue is resolved yet. I am facing the same issue today. After multiple install / un install / reinstall cycles, I am still getting the same message even after waiting for more than 30 mins... please help me resolve this issue.

I have jira cloud instance
I installed the plugin and hit Getting Started
no progress after that and keep seeing the following page:

Prakash325 commented 4 years ago

i am also facing the same issue.

andyworsley commented 4 years ago

I also have this issue.

yohanb commented 4 years ago

cuperman007 commented 4 years ago

According to this the reference to all.js needs to be updated to point to an atlassian CDN.

See https://community.developer.atlassian.com/t/deprecation-of-xdm-e-usage/32768 for details on how to resolve this. Does anyone know where to start with those instructions?

peter-gabriel commented 4 years ago

mortocks commented 4 years ago

This is a dumb hack but apparently the bug is some javascript issue making the iframe to link your organisation is messed up. Hack to work around the issue is to open the browser dev console, search for the iframe, and manually change the css. We used

opacity: 1; display: block; height: 100%;

Then you can click "Add your organisation" and continue as you'd expect.

Hope there's a fix for this soon and that this helps.

bormm commented 4 years ago

This is a dumb hack but [...] @mortocks Thank you for your investigation. Microsoft needed 20 days to find it and 10 weeks since the first report. I made a frustrating commend here.