Carousel not rendering adaptive cards in full width

[RobinVds]

Github issues should be used for bugs and feature requests. Use Stack Overflow for general "how-to" questions.

Version

botbuilder-ai==4.14.0 botbuilder-azure==4.14.0 botbuilder-core==4.14.0 botbuilder-dialogs==16 botbuilder-integration-aiohttp==4.14.0 botbuilder-schema==4.14.0 botbuilder-testing==4.14.0 botframework-connector==4.14.0 botframework-streaming==4.14.0

Describe the bug

When I render my adaptive cards in a carousel the cards are decreased in width. When I try to use msteam { "width": "full"}, nothing changes.

To Reproduce

Render adaptive cards in a carousel in the web app.

Expected behavior

The cards in the carousel have the same width as when rendered outside of the carousel.

Screenshots

Additional context

Issue seems to be ok in desktop app

[axelsrz]

Hello @RobinVds could you confirm if you are experiencing this in Teams (web) or in a regular webchat app?

[RobinVds]

Until yesterday I was only experiencing this in the web client. Today it suddenly is the same for both the webclient as the normal teams app (downloaded).

So I'm experiencing it in the teams web client and the teams desktop app.

[axelsrz]

Hello @clearab this looks like a teams rendering issue, could you chime in?

[clearab]

I've reached out to them. @RobinVds for future reference please use one of the methods outlined here for Teams-specific issues: https://docs.microsoft.com/en-us/microsoftteams/platform/feedback

[RobinVds]

@clearab thanks for pointing me to that page. I expected it to be an issue related to python. If I understood your message correctly you have already created an issue somewhere for this? If so, is there a way for me to track this?

[clearab]

The Teams group is currently investigating - either they or I will follow up on this thread when we have a more concrete answer.

[RobinVds]

@clearab do you think I could get some kind of indication if this is going to be a matter of days/weeks/months/... as we are using the carousel in our production app and it is just not presentable to clients in this way.

[clearab]

The Teams group have repro'd the issue, and are working on solutions. I can only provide a rough estimate for a fix currently - the global roll-out of a solution should be sometime in Q1 of 2022.

[RobinVds]

Any updates on this?

[Meghana-MSFT]

This issue has been fixed and we have verified the fix. Attaching a screenshot of carousel cards with and without full width. Could you please check once and confirm the fix?