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microsoft / botframework-sdk

Bot Framework provides the most comprehensive experience for building conversation applications.
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[Feature Request] Add WhatsApp channel support #2920

Closed nwhitmont closed 5 years ago

nwhitmont commented 7 years ago

This issue is to track interest in WhatsApp channel integration. Thumbs up this comment to vote.

EricDahlvang commented 7 years ago

Has WhatsApp released an external API, or changed their terms of service to allow chat bots?

Check this out: https://medium.com/@AlfredBaudisch/how-a-whatsapp-bot-got-famous-and-evolved-as-the-brazilian-wechat-and-conversational-commerce-e2213262183d

nwhitmont commented 6 years ago

https://blog.whatsapp.com/10000631/Connecting-One-Billion-Users-Every-Day

anton-bot commented 6 years ago

WhatsApp explicitly disallows and bans bots, so why should this be supported?

franperezlopez commented 5 years ago

WhatsApp just launched the API for business in preview ... so now it's supported. It's time to shake this feature request ... vote for it!!

anton-bot commented 5 years ago

Microsoft folks, can you confirm whether you are working on it or would you prefer to get a pull request? I think the community can put something together in a couple of weeks.

EricDahlvang commented 5 years ago

@catcher-in-the-try A pull request would not include the channel connector server side code. It wouldn't cover legal agreements, and a ton of other things involved with supporting a full fledged channel. Thank you for your interest though. It is helpful for the MS Bot Framework Team to receive this type of feedback from the community.

jKelio commented 5 years ago

Some of my clients and I also would like to use the MS Bot Framework with the newly published WhatsApp Business Channel. Since August this year there is now an own API for WhatsApp Business: https://www.whatsapp.com/business/api

Edit: Maybe as quick workaround to use the bot framework with whatsapp channel is the twilio channel. There is a WhatsApp API Integration for twilio now: https://www.twilio.com/whatsapp

manuga93 commented 5 years ago

Is working MS Bot Framework on it?

rysbilinski commented 5 years ago

+1

rudibr78 commented 5 years ago

It's been a very long time now since the WhatsApp API is available, and still we have no comment.

This is absolutely crucial not only for us bot framework users, but for the survival of the entire project.

If there are no plans to integrate WhatsApp, I recon a lot of us, myself included, will be forced to stop using bot framework all togheter.

The lack of an oficial forum for this kind of talk is also not very reassuring.

martijnbeumers commented 5 years ago

I'm with rudibr78!

JasonSowers commented 5 years ago

Thank you for opening an issue against the Bot Framework SDK v3. As part of the Bot Framework v4 release, we’ve moved all v3 work to a new repo located at https://github.com/microsoft/botbuilder-v3. We will continue to support and offer maintenance updates to v3 via this new repo.

From now on, https://github.com/microsoft/botbuilder repo will be used as hub, with pointers to all the different SDK languages, tools and samples repos.

As part of this restructuring, we are closing all tickets in this repo.

For defects or feature requests, please create a new issue in the new Bot Framework v3 repo found here: https://github.com/microsoft/botbuilder-v3/issues

For Azure Bot Service Channel specific defects or feature requests (e.g. Facebook, Twilio, Teams, Slack, etc.), please create a new issue in the new Bot Framework Channel repo found here: https://github.com/microsoft/botframework-services/issues

For product behavior, how-to, or general understanding questions, please use Stackoverflow. https://stackoverflow.com/search?q=bot+framework

Thank you.

The Bot Framework Team

huan commented 5 years ago

@JasonSowers I don't think we should close this issue.

Because it's exactly what we should do in v4 and all the future release.

Please reopen it, I'm looking for the WhatsApp channel support too, hope we could support it soon.

EricDahlvang commented 5 years ago

@huan this repository is now only for DCRs. The WhatsApp channel feature request is being tracked here now: https://github.com/Microsoft/BotFramework-Services/issues/7

huan commented 5 years ago

@EricDahlvang Thank you very much for pointing out the way for me, appreciate it.

tigertop commented 4 years ago

Hello, We have built a custom WhatsApp and Viber adapters that we are using in production and considering to publish them open source to Bot Builder Community. If you have any interest let me know and may be I can share the code before the open source release.

huan commented 4 years ago

Hi @tigertop ,

It's great news for the community that you have a production solution for the WhatsApp and Viber adapters!

I'm strongly interested in it, please let me know how to involve in it.

P.S. I'm the author of the Wechaty (the most popular Node.js Chatbot SDK for WeChat), and I have created an adapter for connecting the BotFramework with Wechaty: botbuilder-wechaty-adapter

rodrigobrito commented 4 years ago

Hello, We have built a custom WhatsApp and Viber adapters that we are using in production and considering to publish them open source to Bot Builder Community. If you have any interest let me know and may be I can share the code before the open source release.

Hi @tigertop! Can you share the code with the community? I am working on a project related to COVID-19, and I have this need for integration.

TameezAustell commented 4 years ago

@tigertop please can you share example