[Azure Bot Service] Deployment not updating after code changes?

[harrypeek]

Bot Info

• App ID: c5fe715d-abf0-47d3-a0fd-80468896cf74
• SDK Platform: .NET
• SDK Version: v4.7
• Active Channels: Skype
• Deployment Environment: Azure Bot Service

Issue Description

I have configured a bot with qnamaker and the Azure bot service.

In the Azure portal I have changed the default message that it responds with in BasicQnAMakerDialog.cs using the online code editor by changing the line shown below. That now shows correctly in the test panel within the Azure portal when I enter a question it can't answer.

Code Example

public BasicQnAMakerDialog() : base(new QnAMakerService(new QnAMakerAttribute(ConfigurationManager.AppSettings["QnASubscriptionKey"], ConfigurationManager.AppSettings["QnAKnowledgebaseId"], "Not sure how to help with that. Try asking about the roadmap, launch dates, and scope to find more info or get in touch with harry.peek@alfresco.com")))

Reproduction Steps

1. Edit BasicQnAMakerDialog.cs in the online code editor as above to change the default message
2. Run build.cmd in the terminal of the online code editor
3. Check the new message is shown in the test panel in the azure portal
4. Check if the new message is also shown by the Skype channel

Expected Behavior

I expected that edited default message to also be returned when using the bot in Skype.

Actual Results

I continue to get "No match found!" as the response in Skype.

[EricDahlvang]

Please try manually restarting the App Service in Azure:

[harrypeek]

Many thanks Eric. I did that and there was no change in Skype. However, I then tried adding the bot to a new Skype account and I did get the new message in that account. Unfortunately I don’t know if that would have also been the case before the restart.. So, the problem seems to be getting the update into Skype accounts that have already had the contact added.

From: Eric Dahlvang notifications@github.com Reply-To: Microsoft/BotBuilder reply@reply.github.com Date: Tuesday, 7 November 2017 at 21:36 To: Microsoft/BotBuilder BotBuilder@noreply.github.com Cc: Harry Peek harry.peek@alfresco.com, Author author@noreply.github.com Subject: Re: [Microsoft/BotBuilder] [Azure Bot Service] Deployment not updating after code changes? (#3730)

Please try manually restarting the App Service in Azure:

[mage]https://user-images.githubusercontent.com/11055362/32519102-7be366f4-c3c0-11e7-975d-e29f8d4d3f62.png

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/Microsoft/BotBuilder/issues/3730#issuecomment-342630177, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AUX3N4tf_SQqYFGDJ59TIlDL6BGqmGxRks5s0M09gaJpZM4QVGqV.

[patlewis-MSFT]

Restarting the service does not resolve. I also restarted all of the associated app services but still experience the issue in both the Test webchat and in Teams/Skype.

Solution: I'm new to the online editor so I didn't catch this at first. After editing and saving the file you need to go to console and type build.cmd to rebuild.

[EricDahlvang]

@patlewisnc It might take up to 15 minutes for settings changes to propagate to skype and teams. Sometimes changing the messaging endpoint, saving, and changing it back can force the propagation.

If you continue to experience problems, please open a new issue.

[Tamoormughal]

hello every one i have same issue in webcaht direct line ... the changes in jason adeptive card and controler its good working in emulator bur when i deployed on azure web deploy update never come old version with out update is runing

[EricDahlvang]

Hi @Tamoormughal This is a closed issue.

Please ask your question on Stack Overflow using the Bot Framework tag: https://stackoverflow.com/questions/tagged/botframework