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Bot Framework provides the most comprehensive experience for building conversation applications.
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[Feature Request] Google Hangouts Channel #4397

Closed rohankulkarni21 closed 5 years ago

rohankulkarni21 commented 6 years ago

Bot Info

Issue Description

Are there any plans to support Google Hangouts as a channel in Bot Framework? Are there any approaches by which we can integrate Hangouts channel?

xjose97x commented 6 years ago

@rohankulkarni21 If a channel is not by default available for Microsoft Bot Framework, you have to code to establish the connection through the Bot Framework DirectLine SDK.

jschumann commented 6 years ago

@xjose97x Can you point us to some docs or code examples for how to do this in a chat service we don't control? All the docs I've seen about Direct Line talk about implementing it within your own chat service, not using it to communicate with a third party service.

xjose97x commented 6 years ago

@jschumann As far as I know, Google Hangouts allow subscribing to incoming messages through Webhooks: https://developers.google.com/hangouts/chat/how-tos/webhooks

That means, that if a user sends a message to your account, hangouts will do an HTTP call to whatever URL you set as webhook. So you have to create a server which receives this webhook, and in that server with the Microsoft Bot Framework DirectLine SDK send that message to your bot. And on that same server, receive the response from the bot. Once you have the response, you'll send it back to Hangouts through it's REST API: https://developers.google.com/hangouts/chat/how-tos/rest-api

Here you have more resources: https://developers.google.com/hangouts/chat/concepts/bots https://developers.google.com/hangouts/chat/how-tos/bots-publish

Note I haven't read the Hangouts documentation myself, but I've instead applied this concepts on other custom channels.

annevah commented 6 years ago

I was able to integrate my chatbot to hangouts but there is a significant delay in passing the message. Would love to have a hangouts channel !

JasonSowers commented 5 years ago

Thank you for opening an issue against the Bot Framework SDK v3. As part of the Bot Framework v4 release, we’ve moved all v3 work to a new repo located at https://github.com/microsoft/botbuilder-v3. We will continue to support and offer maintenance updates to v3 via this new repo.

From now on, https://github.com/microsoft/botbuilder repo will be used as hub, with pointers to all the different SDK languages, tools and samples repos.

As part of this restructuring, we are closing all tickets in this repo.

For defects or feature requests, please create a new issue in the new Bot Framework v3 repo found here: https://github.com/microsoft/botbuilder-v3/issues

For Azure Bot Service Channel specific defects or feature requests (e.g. Facebook, Twilio, Teams, Slack, etc.), please create a new issue in the new Bot Framework Channel repo found here: https://github.com/microsoft/botframework-services/issues

For product behavior, how-to, or general understanding questions, please use Stackoverflow. https://stackoverflow.com/search?q=bot+framework

Thank you.

The Bot Framework Team

rodrigorodriguez commented 3 years ago

Hey, we built this on top of BOT Framework, please check out: https://www.youtube.com/watch?v=Y4R9EOoaw0k. It's here: https://github.com/generalbots.