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microsoft / botframework-sdk

Bot Framework provides the most comprehensive experience for building conversation applications.
MIT License
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webchat.botframework.com Timed Out #4744

Closed NioZero closed 6 years ago

NioZero commented 6 years ago

Bot Info

Issue Description

The Website webchat.botframework.com is throwing timed out randomnly, so using the web chat it doesn't work. This started happening after an hour ago.

Code Example

GET https://webchat.botframework.com/api/tokens Authorization: BotConnector [secret-key]

Reproduction Steps

  1. Make a request to https://webchat.botframework.com/api/tokens
  2. Set header Authorization: BotConnector [secret-key]
  3. Sometimes it returns token, sometimes it throws Timed out

Expected Behavior

Returns always token

Actual Results

Timed Out

stevengum commented 6 years ago

@NioZero are you still running into this issue? I haven't been able to repro and have tested multiple times over the last hour or so.

NioZero commented 6 years ago

@stevengum The service started working after a couple of hours but now I have another problem. Each request is throwing me Error 401: Unauthorized

compulim commented 6 years ago

I think this is related to Direct Line (service side) but not Web Chat.

NioZero commented 6 years ago

Is related to this issue,

Updating Nuget Packages System.IdentityModel.Tokens.Jwt and Microsoft.IdentityModel.Tokens to version 5.2.4 fixes the problem.

EricDahlvang commented 6 years ago

Thanks for the update @NioZero

Closing this, as #4733 is tracking the Unauthorized issue.

JasonSowers commented 6 years ago

We have released a new package 3.15.2.3 that we believe addresses this issue. Please let us know if you are still experiencing this issue after upgrading. in #4733