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Welcome to the Bot Framework Solutions repository which is the home for a set of templates and solutions to help build advanced conversational experiences using Azure Bot Service and Bot Framework. Microsoft Bot Framework is a comprehensive framework for building enterprise-grade conversational AI experiences.
https://aka.ms/bfsolutionsdocs
MIT License
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Trouble Opening Analytics Template #3704

Closed mmarzillo closed 3 years ago

mmarzillo commented 3 years ago

When I go to open the template I get the below error. image

Batta32 commented 3 years ago

Hi @mmarzillo , thanks for reporting this issue. We came up with some questions to complete the description of this issue so we can reproduce it:

  1. With Analytics Templates, are you referring to /solution-accelerators/tutorials/view-analytics/3-open-template/ document?
  2. Can you add the Repro Steps that you are following and your Environment?
  3. Which should be the behavior that you are expecting?
  4. Is there something relevant you want to mention here?

We will be attentive to your reply so we can start working to reproduce this issue 😊.

mmarzillo commented 3 years ago
  1. Yes
  2. I'm clicking "Virtual Assistant analytics template" downloading the template then opening it. I'm on Windows 10 with Power Bi version 2.87
  3. I'm expecting to presented with a screen asking for the application insights id.
  4. I think that's it, could be something simple as this is my first time working through the tutorial.
Batta32 commented 3 years ago

Thanks @mmarzillo for your quick reply, we will start reviewing this issue with the answers you added. As soon as we have any status, we will let you know here 😊!

Batta32 commented 3 years ago

Hi @mmarzillo, currently we are working on this issue, trying to reproduce the problem. This week we will have an update that we will communicate it here 😊.

matiasroldan6 commented 3 years ago

Hi @mmarzillo, we couldn't reproduce this error, could you please attach the output from clicking Copy details in your error notification? That should print a more detailed log that could be useful to us.

We followed the /solution-accelerators/tutorials/view-analytics/3-open-template/ document having Power BI version 2.87.

We found some alternatives that you can try to fix the error:

Keep in mind that if you have data or configurations that you don't wish to lose maybe you wouldn't want to try those alternatives.

We believe this issue could be related to the Power BI installation. The Class not registered error is a common Windows 10 error that can happen when a required dll becomes unregistered.

Just in case, we also confirmed that this doesn't seem to be a problem with the template being corrupted.

We will be attentive to your response.

Reset button related to the first alternative image

mmarzillo commented 3 years ago

I tried Resetting PowerBi and the uninstalling and re-installing, but it's still doing the same thing with that same download you're showing.

Here are the results from "Copy Details."

_Feedback Type: Frown (Error)

Error Message: Failed to save modifications to the server. Error returned: 'The following system error occurred: Class not registered '.

Stack Trace: at Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title) at Microsoft.PowerBI.Client.Windows.Services.TemplateManager.TryImportTemplate(IPowerBIWindowService windowService, IQueryServices queryServices, IExceptionHandler exceptionHandler, TelemetryUserActionId entryPoint, Boolean& editQueries, String filePath) at Microsoft.PowerBI.Client.Windows.Commands.ApplicationCommands.DataImportCommands.ImportTemplate(IPowerBIWindowService windowService, IExceptionHandler exceptionHandler, ImportTemplateParameters parameters) at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message: Failed to save modifications to the server. Error returned: 'The following system error occurred: Class not registered '.

Invocation Stack Trace: at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace() at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage) at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e) at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture) at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>cDisplayClass15_0.b0() at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e) at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e) at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action) at Microsoft.Practices.Prism.Commands.DelegateCommandBase.<>cDisplayClass4_0.<.ctor>b0(Object arg) at Microsoft.Practices.Prism.Commands.DelegateCommandBase.d10.MoveNext() at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.Practices.Prism.Commands.DelegateCommandBase.Execute(Object parameter) at Microsoft.Practices.Prism.Commands.DelegateCommand`1.d5.MoveNext() at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.Practices.Prism.Commands.DelegateCommand1.Execute(T parameter) at Microsoft.PowerBI.Client.Windows.Commands.CompositeCommand1.Execute(ICommand command, Object parameter) at Microsoft.Practices.Prism.Commands.CompositeCommand.Execute(Object parameter) at Microsoft.PowerBI.Client.Windows.Commands.CompositeCommand1.Execute(T parameter) at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_7.<<Main>b__8>d.MoveNext() at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_7.<Main>b__8(MainWindow mainWindow) at Microsoft.PowerBI.Client.Windows.MainWindow.<<ActivateMainWindow>b__114_1>d.MoveNext() at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.PowerBI.Client.Windows.MainWindow.<ActivateMainWindow>b__114_1() at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext() at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAwaitableAsyncExceptions(IExceptionHandler exceptionHandler, Func1 asyncFunc) at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.d0.MoveNext() at System.Runtime.CompilerServices.AsyncVoidMethodBuilder.Start[TStateMachine](TStateMachine& stateMachine) at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.HandleAsyncExceptions(IExceptionHandler exceptionHandler, Func`1 asyncFunc) at Microsoft.PowerBI.Client.Windows.MainWindow.b114_0() at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action) at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) at System.Delegate.DynamicInvokeImpl(Object[] args) at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme) at System.Windows.Forms.Control.InvokeMarshaledCallbacks() at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg) at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg) at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData) at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) at System.Windows.Forms.Form.ShowDialog(IWin32Window owner) at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction) at Microsoft.PowerBI.Client.Program.<>cDisplayClass4_0.

b1() at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>cDisplayClass3_0.b0() at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action) at Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError: {"AppName":"PBIDesktop","AppVersion":"2.87.684.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.AnalysisServices.OperationException","MethodDef":"HandleError - PFE_SYSTEM","ErrorOffset":"110"}

Snapshot Trace Logs: C:\Users\mmarzillo\Microsoft\Power BI Desktop Store App\FrownSnapShotf5c7e9d9-ce3c-4552-b720-70cc1e62ad8f.zip

Model Default Mode: Empty

Model Version: PowerBI_V1

Is Report V3 Models Enabled: True

Performance Trace Logs: C:\Users\mmarzillo\Microsoft\Power BI Desktop Store App\PerformanceTraces.zip

Enabled Preview Features: PBI_NewWebTableInference PBI_v3ModelsPreview

Disabled Preview Features: PBI_shapeMapVisualEnabled PBI_SpanishLinguisticsEnabled PBI_JsonTableInference PBI_ImportTextByExample PBI_ExcelTableInference PBI_qnaLiveConnect PBI_azureMapVisual PBI_dataPointLassoSelect PBI_narrativeTextBox PBI_dynamicParameters PBI_anomalyDetection PBI_newFieldList

Disabled DirectQuery Options: TreatHanaAsRelationalSource

Cloud: MSIT

PowerBINonFatalError_MethodDefDescription: PFE_SYSTEM

PowerBIUserFeedbackServices_IsReported: True

Formulas:

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Batta32 commented 3 years ago

Thanks @mmarzillo for sharing this information. We will review it and try to find the best approach for you 😊.

mmarzillo commented 3 years ago

So I wound up uninstalling PowerBI and re-installing an older version (2.85.985.0) and it worked. I'm going to close this, thanks for your help in digging into this!

Batta32 commented 3 years ago

Awesome @mmarzillo! If you have any other problem, feel free to open a new issue in the repository 😊.