[BUG][iOS] Crash NSInternalInconsistencyException - Failed to create remote render context

microsoft / clarity-apps

Repo for distributing Clarity Apps packages

MIT License

46 stars 2 forks source link

[BUG][iOS] Crash NSInternalInconsistencyException - Failed to create remote render context #60

Closed BaluNaik closed 2 months ago

BaluNaik commented 2 months ago

Describe the Bug We can see some crash logs on crashlytics dashboard

Expected Behavior The app should not crash.

Platform/Framework Info

Device: multiple iPhone and iPad
OS: iOS 17
Application Framework Native UIKit-based
Clarity Version 2.0.0

Additional Context Add any other context about the problem here. e.g. Nature of the issue intermittent

Please also add all relevant labels from the list of existing ones.

Stack Trace p_issue_cfc598765923997797ef2e15e592b3c3_crash_session_eb1bd4f363964556b7ff05dea3cc84ca_DNE_0_v2_stacktrace.txt

amralaa-MSFT commented 2 months ago

Thanks @BaluNaik for reporting the issue. A similar crash was fixed in the latest version of Clarity. Could you please upgrade to Clarity v2.1.0 and let us know if your app still crashes?

BaluNaik commented 2 months ago

@amralaa-MSFT Thanks for the update, we are about to release the next version with the updated SDK, and I'll update the issue based on logs in the next 2/3 days.

Thanks

BaluNaik commented 2 months ago

@amralaa-MSFT Yes the crash is happening on the latest SDK version also, attached update stack trace.

Crash1: issue_8f3902df0973c0b04b0f1ff5427b5262_crash_session_115f418d950d43e3a3a7433657ab3295_DNE_0_v2_stacktrace.txt

Crash2: 5c323ea0bfff01988a30fe2235ea5878_crash_session_a2767a8928cf4b2596b967bb3c91d728_DNE_0_v2_stacktrace.txt

ibradwan commented 2 months ago

This issue should be fixed in our latest React Native version (3.0.3).