Open asharafshahi opened 1 year ago
@asharafshahi ,although the masking mode is relaxed, having an attribute “type” with value “tel” still makes the element sensitive. There are two options to unmask ,either to add “data-clarity-unmask” as attribute on the masked element or unmask the element manually through the project dashboard check this link for more details: https://learn.microsoft.com/en-us/clarity/clarity-masking
one of the boxes that I want to unmask contains a "text" attribute, and when I try to unmask it either manually or through adding the "data-clarity-unmask" attribute it is still masked and the contents are not visible when I check the recordings feature on Microsoft clarity
Hello,
Could you please share below details to investigate further.
please share the recording having the issue using "Share option" as shown below to investigate the issue further.
Thanks, Clarity Support Team Visit our docs!: https://docs.microsoft.com/en-us/clarityhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fclarity&data=05%7C01%7Cv-vidasa%40microsoft.com%7C343fe08f40a94e184c6408da28fedd21%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637867372409365494%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Q1zklwmipOGmVmg01HjPFwTVAwft75whSRoB8fFF%2BoY%3D&reserved=0 @.**@.> @.***
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From: moneyaddixt @.> Sent: Sunday, February 19, 2023 2:51 AM To: microsoft/clarity @.> Cc: Microsoft Clarity Support @.>; Comment @.> Subject: Re: [microsoft/clarity] All input fields are masked even when mask setting is 'Relaxed' (Issue #309)
one of the boxes that I want to unmask contains a "text" attribute, and when I try to unmask it either manually or through adding the "data-clarity-unmask" attribute it is still masked and not visible when I check the recordings feature on Microsoft clarity
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Below are the information required:
link to the page having this box https://fadiaboalward.com/7digits_checkout/
element ID or class, for both input fields. Name box: id = billing_first_name email box : id= billing_email
clarity project ID: eks6quxtop
recording: https://clarity.microsoft.com/shared/recording/f431073b-3c1c-40c6-9976-3e253bd7afba
These are all input boxes. Which will be maksed by default.
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Thanks, Clarity Support Team Visit our docs!: https://docs.microsoft.com/en-us/clarityhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fclarity&data=05%7C01%7Cv-vidasa%40microsoft.com%7C343fe08f40a94e184c6408da28fedd21%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637867372409365494%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Q1zklwmipOGmVmg01HjPFwTVAwft75whSRoB8fFF%2BoY%3D&reserved=0 @.**@.> @.***
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From: moneyaddixt @.> Sent: Tuesday, February 21, 2023 3:35 AM To: microsoft/clarity @.> Cc: Microsoft Clarity Support @.>; Comment @.> Subject: Re: [microsoft/clarity] All input fields are masked even when mask setting is 'Relaxed' (Issue #309)
below are the information required:
link to the page having this box https://fadiaboalward.com/7digits_checkout/https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffadiaboalward.com%2F7digits_checkout%2F&data=05%7C01%7Cv-vikasd%40microsoft.com%7Cca77b2e7ae0e4430283808db13ffb189%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C638125761176116206%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Nl1D9nu1bxT%2Fok0p6QiA2VGRQOVeancxSu2WZ5xVYjg%3D&reserved=0
element ID or class. Name id = billing_first_name email box : id= billing_email
clarity project ID: eks6quxtop
recording: https://clarity.microsoft.com/shared/recording/c7807112-c90a-4881-a8df-72af7346f84fhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fclarity.microsoft.com%2Fshared%2Frecording%2Fc7807112-c90a-4881-a8df-72af7346f84f&data=05%7C01%7Cv-vikasd%40microsoft.com%7Cca77b2e7ae0e4430283808db13ffb189%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C638125761176116206%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=AISwBRbcE6kc4q10cve1E6TddFG8OiHvFxJHBDCpCDs%3D&reserved=0
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Can I unmask them through adding data clarity unmask=true, or any other way ?
They cannot be unmasked and is by design, Masking content | Microsoft Learnhttps://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-masking for more details.
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From: moneyaddixt @.> Sent: Thursday, February 23, 2023 1:38 AM To: microsoft/clarity @.> Cc: Microsoft Clarity Support @.>; Comment @.> Subject: Re: [microsoft/clarity] All input fields are masked even when mask setting is 'Relaxed' (Issue #309)
Can I unmask them through adding data clarity unmask=true, or any other way ?
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It doesn't really make sense to not allow making input values visible. One of the reasons for watching recordings is to check what input caused a particular client issue.
Agree with Vrq, we as developers watch these recordings to understand why we have particular issues. Need a way to unmask anything
We have setup a React SPA with Clarity masking set to Relaxed as we want to be able to see every data input entered by users. However, the recordings always mask all input fields during user entry. We also tried specifically adding data-clarity-unmask="true" to the
body
tag and also individualinput
tags to no avail. Are there any other options to force Clarity to avoid masking altogether?Thank you