microsoft / clarity

A behavioral analytics library that uses dom mutations and user interactions to generate aggregated insights.
https://clarity.microsoft.com
MIT License
2.09k stars 208 forks source link

Custom tag not showing any recordings #489

Open noobCode-69 opened 11 months ago

noobCode-69 commented 11 months ago

Hey , I am setting up custom tags in a next-js app, .

Context

There are several categories button on our page , and I want to filter by categories, so on categories button , I added a event listener like this onClick={() => { clarity("set" , "category" , myCategory ) // code }}

on the clarity , I can see the tags made , and everything but I see 1 user and the data (location , device etc ) but i can't see the recording... @claritysupport

goforu commented 10 months ago

same issue, any updates?

ravinglunatech commented 10 months ago

We have had this issue as well.

leonardodouradol commented 5 months ago

I am also facing the same issue. Any help?

ClaritySupport commented 5 months ago

Hi,

Thanks for using Clarity. Could you please share project id and website address where Clarity is installed to assist you further.

Thanks,

Clarity Support Team

Visit our docs!: https://docs.microsoft.com/en-us/clarity

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From: Leonardo Dourado @.> Sent: Tuesday, April 16, 2024 8:31 PM To: microsoft/clarity @.> Cc: Microsoft Clarity Support @.>; Mention @.> Subject: Re: [microsoft/clarity] Custom tag not showing any recordings (Issue #489)

I am also facing the same issue. Any help?

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