search

microsoft / clarity

A behavioral analytics library that uses dom mutations and user interactions to generate aggregated insights.
https://clarity.microsoft.com
MIT License
2.16k stars 214 forks source link

Clarity does not show the full heatmaps of my site. #506

Closed jcariasmctv closed 7 months ago

jcariasmctv commented 1 year ago

I have installed the Clarity Script on several websites , so far so good , Clarity started collecting the login data on all websites correctly ,

however I noticed that on one of the sites when using the heat map , Clarity does not let me scroll the entire page , it gets stuck only at the beginning of the site.

I attach a printout of the example and I hope this verification.

Captura de Pantalla 2023-11-14 a la(s) 3 54 55 p m

My project in clarity: play.caracoltv.com

ravinglunatech commented 11 months ago

The same is happening to my sites.

cyfyifanchen commented 9 months ago

Use the devtool to see if there are any problems? If not, your best bet would be re-install it from scratch.

cyfyifanchen commented 8 months ago

https://github.com/microsoft/clarity/issues/416 It says the issue is fixed.

AbdelrhmanMagdy commented 7 months ago

The issue is fixed. Feel free to reopen this thread if you encounter any additional concerns.

FrontendCasper commented 5 months ago

Hello, i am having the same Issue. My heatmap is stuck at the very top. "Scroll data" appears to also see the only top of my page as 100% height since it says that all visitors reached every scrolled % from 5% to 100%.