Closed Forum-123 closed 2 months ago
Jenefer-Monroe
commented
2 months ago Deleting of objects happens in the following flow : CLEANUP - Admin | Sync Template v4 (Check Deleted) The flow is long running and so only runs weekly. Can you please go run it and then see if you see the deleted objects removed (or marked deleted depending on the view you are using)
Forum-123
commented
2 months ago Thanks for your response. Actually, the CLEANUP - Admin | Sync Template v4 (Check Deleted) flow is currently running and has been running for the last 24 hours.
There are some environments marked to be deleted but that is on top of the 130+ environments, which is the Active environments list, that seems to contain environments that have been deleted a few months ago.
Jenefer-Monroe
commented
2 months ago Sorry I'm not following you. Let's wait till the flow completes and then see what state we are in.
Forum-123
commented
2 months ago Sorry, let me rephrase.
The CLEANUP - Admin | Sync Template v4 (Check Deleted) flow is currently running. If I go to the 'Check Deleted Scope' and then 'Deleted Environments' scope, I can see about 20 environments have been marked to be deleted. So the 'Environment Deleted' column is set to Yes for these records.
Within the 130+ environments for which 'Environment Deleted' field is set as No, there are 100 or so environments that I would expect to appear in the list. But there are also environments that have been deleted from the tenant (potentially months ago) that are still in this list. I was wondering why these are not being picked up in the flow to be deleted.
Hope this makes sense.
Jenefer-Monroe
commented
2 months ago Sounds like you are experiencing both of these cases:
Find an envt where you expect to see it marked deleted but dont (one which was deleted months ago ideally to avoid timing issues) Go to the most recent run of CLEANUP - Admin | Sync Template v4 (Check Deleted)
Then find an environment which still exists in the Tenant but which is marked deleted in inventory
Go to the most recent run of Admin | Sync Template v4 (Driver)
Is it present in the output here?
If so, find its index in the array and find it in this loop. Where does it go in this condition?
Forum-123
commented
2 months ago Thanks. I think we are facing the first issue as the environment has been deleted from the tenant, but it is still present in the CoE. All of the environments that have been marked to be deleted, have in fact been deleted from the tenant (so this is correct).
Below are the findings from the first set of two points you have mentioned:
Jenefer-Monroe
commented
2 months ago OK, if the envt is still present in this output, then the product is saying that it still exists.
What makes you think its been deleted?
Forum-123
commented
2 months ago The output of the 'Get Environments' action contains the following information in the environment's object and no one is able to find the environment in their list of environments on PPAC:
But regarding the other environments that seemed to be deleted, but are still present in the inventory - it appears that these are MS Teams environments or environments with no Dataverse linked 🤦🏼 So the account can see these environments, that do exist, in PPAC but just not in its Power Apps list of environments. So this is correct - apologies for spending so much time on this.
Jenefer-Monroe
commented
2 months ago No problem, we are here to help! I learn something new all the time with this communities help.
For example, I've never seen this "provisioningState: Deleted" in that return before! Can you please let me know, if you run it again does it return again? Or was it just a one off timing where it returned something it was in the process of deleting.
Forum-123
commented
2 months ago All of the other environments have "provisioningState": "Succeeded". The "Deleted" has appeared in a previous run as well for the same environment. It is also in the output of the 'Get Environments' action in flow Admin | Sync Template v4 (Driver). So I am not sure what has happened there 😕
Jenefer-Monroe
commented
2 months ago It seems like this envt is stuck somehow.
If you go to https://admin.powerplatform.microsoft.com/environments > Recently deleted environments, do you see it there?
Forum-123
commented
2 months ago Ah, no the environment is also not visible there. Could it have been deleted in another way?
When I try to enter the environment URL that's found in the CoE inventory, I get the error message in Chrome, Edge, and Incognito Mode:
This site can’t provide a secure connection
<ENVIRONMENT_URL> sent an invalid response.
ERR_SSL_PROTOCOL_ERRORDo you have the Power Platform Admin Role?
Forum-123
commented
2 months ago Yes, I am logged in with an account that has the Power Platform Administrator role assigned.
Jenefer-Monroe
commented
2 months ago I'm not sure. Seems like this envt got deleted or removed in a way that the product itself cannot contend with. Can you give me all the information in that output where you see the Deleted state? Just obsure the guids
Forum-123
commented
2 months ago Sure, here is the object:
{
"id": "/providers/Microsoft.BusinessAppPlatform/scopes/admin/environments/------------------------------------",
"type": "Microsoft.BusinessAppPlatform/scopes/environments",
"location": "unitedkingdom",
"name": "------------------------------------",
"properties": {
"tenantId": "------------------------------------",
"azureRegion": "ukwest",
"displayName": "------------------------------------",
"createdTime": "2021-11-19T10:03:02.8464608Z",
"createdBy": {
"id": "SYSTEM",
"displayName": "SYSTEM",
"type": "NotSpecified"
},
"usedBy": {
"id": "------------------------------------",
"type": "User",
"tenantId": "------------------------------------",
"userPrincipalName": "------------------------------------"
},
"lastModifiedTime": "2023-01-24T09:20:05.6257192Z",
"provisioningState": "Deleted",
"provisioningDetails": {
"message": "Successfully deleted environment.",
"operations": [
{
"name": "DELETE/PROVIDERS/MICROSOFT.POWERAPPS/ENVIRONMENTS/",
"httpStatus": "OK",
"code": "Deleted"
},
{
"name": "DELETE/POWERAI/PROVISIONING/SOFT",
"httpStatus": "OK",
"code": "Deleted"
},
{
"name": "DELETE/POWERQUERY/ENVIRONMENTS/SOFT",
"httpStatus": "OK",
"code": "Deleted"
},
{
"name": "DELETE/NEPTUNE/ENVIRONMENTS/",
"httpStatus": "OK",
"code": "Deleted"
},
{
"name": "DELETE/TALENT/API/ENVIRONMENTS/",
"httpStatus": "NotFound",
"code": "Deleted"
},
{
"name": "POST/FLOW/API/ENVIRONMENTS/DELETERESOURCES",
"httpStatus": "OK",
"code": "Deleted"
},
{
"name": "POST/POWERVIRTUALAGENT/API/ENVIRONMENTS/DELETERESOURCES",
"httpStatus": "OK",
"code": "Deleted"
},
{
"name": "POST/CXP/API/ENVIRONMENTS/DELETERESOURCES",
"httpStatus": "OK",
"code": "Deleted"
},
{
"name": "DELETE/CRM/ADMIN/API/INSTANCES/",
"httpStatus": "OK",
"code": "Deleted"
}
],
"operationId": "------------------------------------"
},
"creationType": "Developer",
"environmentSku": "Developer",
"isDefault": false,
"clientUris": {
"admin": "https://admin.powerplatform.microsoft.com/environments/environment/------------------------------------/hub",
"maker": "https://make.powerapps.com/environments/------------------------------------/home"
},
"runtimeEndpoints": {
"microsoft.BusinessAppPlatform": "https://unitedkingdom.api.bap.microsoft.com",
"microsoft.CommonDataModel": "https://unitedkingdom.api.cds.microsoft.com",
"microsoft.PowerApps": "https://unitedkingdom.api.powerapps.com",
"microsoft.PowerAppsAdvisor": "https://unitedkingdom.api.advisor.powerapps.com",
"microsoft.PowerVirtualAgents": "https://powervamg.uk-il102.gateway.prod.island.powerapps.com",
"microsoft.ApiManagement": "https://management.UK.azure-apihub.net",
"microsoft.Flow": "https://unitedkingdom.api.flow.microsoft.com"
},
"databaseType": "CommonDataService",
"linkedEnvironmentMetadata": {
"resourceId": "------------------------------------",
"friendlyName": "------------------------------------",
"uniqueName": "------------------------------------",
"domainName": "------------",
"version": "9.2.22014.00130",
"instanceUrl": "---------------------------------------",
"instanceApiUrl": "---------------------------------------",
"baseLanguage": 1033,
"instanceState": "Inactive",
"createdTime": "2021-11-19T10:03:13.67Z",
"backgroundOperationsState": "Enabled",
"scaleGroup": "----------------",
"platformSku": "Standard",
"schemaType": "None"
},
"trialScenarioType": "None",
"retentionPeriod": "P7D",
"states": {
"management": {
"id": "Ready"
},
"runtime": {
"runtimeReasonCode": "NotSpecified",
"requestedBy": {
"displayName": "SYSTEM",
"type": "NotSpecified"
},
"id": "Disabled"
}
},
"updateCadence": {
"id": "Frequent"
},
"retentionDetails": {
"retentionPeriod": "P7D",
"backupsAvailableFromDateTime": "2024-03-31T14:14:00.0402817Z"
},
"protectionStatus": {
"keyManagedBy": "Microsoft"
},
"cluster": {
"category": "Prod",
"number": "102",
"uriSuffix": "uk-il102.gateway.prod.island",
"geoShortName": "UK",
"environment": "Prod"
},
"connectedGroups": [],
"lifecycleOperationsEnforcement": {
"allowedOperations": [
{
"type": {
"id": "Delete"
}
},
{
"type": {
"id": "Recover"
}
},
{
"type": {
"id": "Enable"
}
}
],
"disallowedOperations": [
{
"type": {
"id": "Provision"
},
"reason": {
"message": "Provision cannot be performed because there is no linked CDS instance or the CDS instance version is not supported.",
"type": "CdsLink"
}
},
{
"type": {
"id": "Unlock"
},
"reason": {
"message": "Unlock cannot be performed because there is no linked CDS instance or the CDS instance version is not supported.",
"type": "CdsLink"
}
},
{
"type": {
"id": "Convert"
},
"reason": {
"message": "Convert cannot be performed on environment of type Developer.",
"type": "EnvironmentSkuType"
}
},
{
"type": {
"id": "Promote"
},
"reason": {
"message": "Promote cannot be performed on environment of type Developer.",
"type": "EnvironmentSkuType"
}
},
{
"type": {
"id": "UpdateProtectionStatus"
},
"reason": {
"message": "UpdateProtectionStatus cannot be performed on environment of type Developer.",
"type": "EnvironmentSkuType"
}
},
{
"type": {
"id": "ForceFailover"
},
"reason": {
"message": "ForceFailover cannot be performed on environment of type Developer.",
"type": "EnvironmentSkuType"
}
},
{
"type": {
"id": "Move"
},
"reason": {
"message": "Move cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "Backup"
},
"reason": {
"message": "Backup cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "Copy"
},
"reason": {
"message": "Copy cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "Edit"
},
"reason": {
"message": "Edit cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "Reset"
},
"reason": {
"message": "Reset cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "Restore"
},
"reason": {
"message": "Restore cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "NewCustomerManagedKey"
},
"reason": {
"message": "NewCustomerManagedKey cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "RotateCustomerManagedKey"
},
"reason": {
"message": "RotateCustomerManagedKey cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "RevertToMicrosoftKey"
},
"reason": {
"message": "RevertToMicrosoftKey cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "NewNetworkInjection"
},
"reason": {
"message": "NewNetworkInjection cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "SwapNetworkInjection"
},
"reason": {
"message": "SwapNetworkInjection cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "RevertNetworkInjection"
},
"reason": {
"message": "RevertNetworkInjection cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "NewIdentity"
},
"reason": {
"message": "NewIdentity cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "SwapIdentity"
},
"reason": {
"message": "SwapIdentity cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "RevertIdentity"
},
"reason": {
"message": "RevertIdentity cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "Disable"
},
"reason": {
"message": "Disable cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "EnableGovernanceConfiguration"
},
"reason": {
"message": "EnableGovernanceConfiguration cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "DisableGovernanceConfiguration"
},
"reason": {
"message": "DisableGovernanceConfiguration cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "UpdateGovernanceConfiguration"
},
"reason": {
"message": "UpdateGovernanceConfiguration cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "PrepareTenantToTenant"
},
"reason": {
"message": "PrepareTenantToTenant cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
},
{
"type": {
"id": "MigrateTenantToTenant"
},
"reason": {
"message": "MigrateTenantToTenant cannot be performed on environment because it is disabled.",
"type": "EnvironmentDisabled"
}
}
]
},
"governanceConfiguration": {
"protectionLevel": "Basic"
},
"bingChatEnabled": true
}
}Sorry I'm just not getting any clues from this. It appears you have an environment that is stuck in soft deleted but not showing up for you in UX. I've never seen this before so I presume something broke for your somewhere. You may have to contact product support to get this cleaned up. The basic issue to raise to them: Why is this envt showing up in the connector call but not in your UX anywhere.
Forum-123
commented
2 months ago Ah, okay I will look to raise a support ticket on this issue found.
Thank you for your help on this question. Happy for you to close this as there is no action required.
Jenefer-Monroe
commented
2 months ago I'll hold for a few days in the event you hear back from support. Perhaps they will tell us something that we can do to help others in this case in the future.
Jenefer-Monroe
commented
2 months ago closing out as no further action for starter kit team
Does this question already exist in our backlog?
What is your question?
Hi,
I have recently updated the CoE with the March 2024 updates. I have noticed that the number of some components, like Environments, are being shown incorrectly. We see 131 active environments in the CoE, but we have about 100 environments.
We have only excluded the 4 environments that are configured with the CoE from the Inactivity Flows, Compliance Flow, and App Quarantine Flow.
Thanks in advance
What solution are you experiencing the issue with?
Core
What solution version are you using?
March 2024
What app or flow are you having the issue with?
No response
What method are you using to get inventory and telemetry?
Cloud flows
AB#2840