[CoE Starter Kit - BUG] Solution "Center of Excellence - Core Components" failed to import - 'AppModuleRoles' exception

zellos13 commented 1 week ago

Does this bug already exist in our backlog?

[X] I have checked and confirm this is a new bug.

Describe the issue

Hi,

I am trying to import CoE Core solution but getting error after error. This time it's this one:

Solution "Center of Excellence - Core Components" failed to import: ImportAsHolding failed with exception :The uninstall operation will delete the base layer for the component 'AppModuleRoles' with id '7e755313-e33c-4390-8c15-8cd098896291'. The operation cannot continue because there are other managed layers over the base layer. You can use the solution layers to find out which other solutions are blocking the operation.

I've read this issue's solution 8245 but I was unable to resolve the problem. I don't really understand the explanation: "I was able to upgrade the solution after removing system administrator role which was assigned to user in the app share."

I removed all CoE Roles from people on that environment, so they are not used, and I unassigned roles from all apps:

Can you please suggest what should I do?

Expected Behavior

No response

What solution are you experiencing the issue with?

Core

What solution version are you using?

4.31

What app or flow are you having the issue with?

Security Roles

What method are you using to get inventory and telemetry?

None

Steps To Reproduce

No response

Anything else?

No response

Jenefer-Monroe commented 1 week ago

Hello. I'm afraid I'm not able to assist with this failure. It appears that the other user had to have product support assist them in finding the problematic connection between their custom MDAs and security roles. In short this appears to be a product bug and so I'm really not able to help find the cause.

zellos13 commented 1 week ago

Hi,

How can I reach the product team? Should I create an MS support ticket from within the tenant, or is there any other way?

Kind regards, Daniel

Jenefer-Monroe commented 1 week ago

Thats correct, a MS Support Ticket. Please let them know they can reach out to the CoE PM (Grant Archibald) if they have questions.

zellos13 commented 5 days ago

Hello,

I created an MS Support ticket, and they told me that the Power Platform Admin View managed layer was causing the problem described in the issue.

This managed layer was created via the Customizations solution to the CoE - we don't know why it was a problem, but it solved an issue - removing the app from the customizations - unmanaged solution on DEV and importing it to the TEST environment without the app.

Then, we were able to import the solution.

Jenefer-Monroe commented 4 days ago

Thank you so much @zellos13 ! I've added two new solutions to my "FAQ" that I use for GitHub users today thanks to you!!! Amazing team work!

microsoft / coe-starter-kit