[CoE Starter Kit - Support Request] What to do when your CoE Hits throttling limits? Request Throttling Exemption

[JeneferM-MSFT]

Describe the issue

Problem: The CoE using Cloud Flows to walk the entire tenant to retrieve all Power Platform objects (cloud flows/canvas apps/desktop flows, etc). This works for small tenants but for large tenants, or even mid sized tenants in their first iteration (when all objects are new and need added), then the flows can hit throttling limits and never complete. We don’t have a way to make these particular flows generate any less calls than we already are in order to maintain accurate inventory. And so large tenants are struggling.

Long Term Solution: The product is working on a more robust and product supported solution for this called Bring your own Datalake (BYOD). Its available for preview now but its not ready for the CoE to integrate yet due to some schema issues. Please see Power Platform admin center telemetry data export to Microsoft Azure Data Lake - Power Platform Release Plan for details

Interim solution: In the meantime, while you await that feature integration into CoE you can request an exemption to the throttling, but please note that it will be temporary and expire once that feature is available.

Here are the steps to follow to request the exemption: 1) Gather the flow ids for the flows that are being throttled. 2) Create a support ticket through the Power Platform Admin Center with the flow IDs and letting them know you are requesting a raise for the throttle limits

Limitations:

• Note also that the exemption is actually a raise of limits and not an actual exemption. We have seen one customer with numbers so large (~1 million api calls) that they were too big for the exemption to assist and so they just have to await the long term solution.
• The exemption is temporary and expire once the product feature is available.

Common Flows to check for throttling:	Solution	Flow Name
Core	CLEANUP - Admin | Sync Template v3 (Check Deleted)
Core	CLEANUP - Admin | Sync Template v3 (Power Apps User Shared With)
Core	Admin | Sync Template v3 (Apps)
Core	Admin | Sync Template v3 (Flows)
Core	Admin | Sync Template v3 (Flow Action Details)
Core	Admin | Compliance Detail Request
Governance	Admin | Archive and Clean Up v2 (Start Approval for Flows)
Governance	Admin | Archive and Clean Up v2 (Start Approval for Apps)

Expected Behavior

No response

What solution are you experiencing the issue with?

Core

What solution version are you using?

2.2

What app or flow are you having the issue with?

Sync Template v3 (Check Deleted)

Steps To Reproduce

No response

Anything else?

No response

[mdphung]

hey @JeneferM-MSFT right now I have a customer holding on the BYOD feature because one can you still do this if we put in a support ticket:

Gather the flow ids for the flows that are being throttled. Create a support ticket through the Power Platform Admin Center with the flow IDs and let them know you are requesting a raise for the throttle limits

and is the BYOD feature still in preview our customer can not use things that are still in preview so wondering is this the best option above still.

Note the issue we are having is with the Admin | Sync Template V4 (Flows) as we have more then 10000 flows.

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