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microsoft / microsoft-r-open

Microsoft R Open Source
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Problem with 3.3.3 installer? (Windows) #29

Closed nicholaelaw closed 5 years ago

nicholaelaw commented 7 years ago

I've gone through lots of trouble, uninstalling MRO 3.3.2 and 3.3.3, giant PIA.

So far I have observed two problems:

  1. The installer will DO NOTHING if it thinks its version of MRO is already installed;
  2. The installer will ignore the installation directory you entered, and will always dump its payload at (program files)\Microsoft\ROpen.

Regarding problem No. 1, is there a force install switch for the installer?

Regarding problem No. 2, the only comment I have is, WTF?

aarongrider commented 7 years ago

Hi @nicholaelaw,

We should have fixed both these bugs in the latest 3.4.0 release.

If you need to install MRO 3.3.3:

  1. You can try running the installer with the "/cleanup" flag after uninstalling a previous version and then reinstalling.
  2. Unfortunately this is a bug when you change the install path via the browse dialog. A work around for this would be to manually type the path. Again, this is fixed in our latest release.

Sorry about the issues you've experienced. Please reach out if you have any other questions!