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microsoft / oxa-tools

Open edX on Azure Tools
MIT License
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Unable to start the edxapp service #371

Closed Trainocate closed 5 years ago

Trainocate commented 5 years ago

Hi I have deployed Openedx Ficus version on the Azure platform, The instances was working well and the site was up in running , but now we face an issue as to unable to start the edxapp services , Please help us resolve this issue. we are unable to start the edxapp services and we find that both lms and cms down.

I am able to build the LMS successfully, but unable to build the cms.

When we are trying to start the services using the following command sudo /edx/bin/supervisorctl restart edxapp: Its throwing up an error as this "unix:///edx/var/supervisor/supervisor.sock no such file".

Kindly help us resolve this issue.

eltoncarr commented 5 years ago

Make sure you are attempting to do this on the VMSS instance instead of the jumpbox.

eltoncarr commented 5 years ago

Closing issue since no further response.