[BUG]:I cannot Sign In to the Playwright portal.

[azoom-y-ishii]

Describe the bug After following the 'How to start' instructions in the README and enabling Playwright Testing on my subscription, when I try to Sign In from the Playwright portal, I get stuck on a screen that says 'Login In Progress'. The issue persists even after clearing browser cache and trying to log in from a clean browser.

To Reproduce Steps to reproduce the behavior:

1. Step 1 'Access playwright portal'
2. Step 2 'Click Sign In'
3. Get stuck on a screen that says 'Login In Progress'

Expected behavior Navigate to the 'Create a workspace' screen.

Screenshots

Setup information (please complete the following information):

• Azure Subscription Id: 9d8ce396-f58f-44c6-90e8-8b9ee607cb88
• Workspace Name: N/A
• Service trace Id (if available): N/A
• Log snippet (if available):
• Browser on which tests are executed (if applicable): Chrome version 116.0.5845.179（Official Build） （arm64）
• Time range (in PST) when the issue was experienced: 17:00
• Playwright Version: N/A
  • Client machine OS: Mac OS Ventura 13.5.2（22G91）
  • OS requested on Service: N/A

AB#1884122

[puagarwa]

HI @azoom-y-ishii, Sorry to hear that you have faced the issue while trying to onboard into our service. We will help you navigate through this and onboard. Looking at above screen shot it seems like some issue with your login which is missing some claims in token. In order for us to be able to debug more, would you mind sharing har file dump with us. Below are steps to help you get it.

• Right-click in the browser window or tab and select Inspect.
• Click the Network tab in the panel that appears.
• Select Preserve log (firefox calls it persist log)
• Now start scenario on MPT portal
• Once done, Click the download button. ("Export HAR" appears when you hold the pointer over it).
• Name the file.
• Click Save.
• Also, please take snapshot of browser window with final message.
• Share har file saved in step7 and snapshot in step 8

Few other possible things typically prevent login issues are

• Please try and check your login credentials works fine on Azure portal https://portal.azure.com/
• You could use some different browser to check the behavior
• try and use private window if possible.
• Check which alias you are using to login, typically browser auto login with some existing alias.

[azoom-y-ishii]

@puagarwa

Thank you for your prompt response!

• Share har file saved in step7 and snapshot in step 8

This is har file in step7 preview.playwright-int.io.har.zip

This is snapshot in step8

• Please try and check your login credentials works fine on Azure portal https://portal.azure.com/

I can see this site correctly

• You could use some different browser to check the behavior

I've tried with Edge and Firefox, but the results are the same.

• try and use private window if possible.

I've tried with Chrome incognito mode, but the results are the same.

• Check which alias you are using to login, typically browser auto login with some existing alias.

I'm using email address to login, and I have no idea about alias.

[puagarwa]

Thanks @azoom-y-ishii for sharing the logs, we are able to repro the issue at our end. We are working on fix and will update you once fixed.

[puagarwa]

HI @azoom-y-ishii We have fixed the issue, please clear your cookies and cache and try to do login and confirm.

[imartinflores]

Hi there! Saw your message but thought to share in this thread. Basically the account I was using has access to AZ but was not an AZ account with all the needed permissions. I got one AZ account created with Contributor role and that solved the login issue for me.

[azoom-y-ishii]

@puagarwa I successfully signed in and confirmed that I can create a workspace! Thank you very much for your swift response! I'm looking forward to trying out this service now.

[puagarwa]

Good to hear that.