Unable to retrieve information in uploaded data

[glongrais]

I am trying to use the chatbot on my own data. My data is indexed with Azure Cognitive Search. When I ask specific questions about my documents to the chatbot I often have the answer I'm sorry, but I couldn't find any information related to [any specific topic] in the retrieved documents. Please try another query or topic. while I have answers if I query my question manually in Cognitive Search. So I was wondering why in that case the chatbot was not returning any infos at all about the documents.

[gingergenius]

Same here! Seems tricky to modify that behavior since the system message we are able to pass does not have the same weight as the built-in one

[lindazqli]

Hi @gingergenius and @glongrais, please open a support ticket with Azure OpenAI. We will help investigate :)

[kjerusalmi]

Same problem !