Service Fabric 2.8.219 Web Platform Installer Fails Windows 7

[groogiam]

I am running into an issue where Service Fabric install immediately fails when trying to install on windows 7. See attached screen shot. I am also getting this message in the event logs.

Product: Microsoft Azure Service Fabric SDK -- This product requires Service Fabric Runtime to be installed.

[mikkelhegn]

@taxiatms

[taxiatms]

@rufio620 Can you open the first log and paste the error message? Thanks.

[groogiam]

MSI (s) (6C:AC) [09:02:51:078]: Note: 1: 2205 2: 3: Error MSI (s) (6C:AC) [09:02:51:078]: Note: 1: 2228 2: 3: Error 4: SELECT Message FROM Error WHERE Error = 1709 MSI (s) (6C:AC) [09:02:51:078]: Product: Microsoft Azure Service Fabric SDK -- This product requires Service Fabric Runtime to be installed.

[groogiam]

Should the service fabric runtime be installed as part of Visual Studio 2017 Service Fabric Tools? I have this package installed, could there possible be an issue with the visual studio installer?

[taxiatms]

@rufio620 The message is saying you don't have runtime installed on the machine, hence the SDK installation is not successful. Can you try this page and download the SDK for visual studio 2017?

[groogiam]

@taxiatms That is the package I am trying to install. I am not sure if it is this package that should install the runtime or if it should have been installed with VS 2017. I have Visual Studio 2017 installed with the Azure workload including the Service Fabric Tools package. There does not appear to be a standalone runtime installer available.

[taxiatms]

@rufio620 Can you try to download the runtime directly and run in a admin cmd window: "MicrosoftServiceFabric.6.0.219.9494.exe /AcceptEULA" and see the output. It should write to a log file and can you paste the log output?

Here is how to get the runtime exe:

[groogiam]

@taxiatms That link does not appear to exist when I run the installer.

[taxiatms]

@rufio620 , That's weird, Can you verify that the total file download size should be more than 100MB?

[maburlik]

Please check in Add/Remove Programs if you have a version of Microsoft Azure Service Fabric installed earlier than 6.0.

[groogiam]

@taxiatms The file download size is only 22.22 MB

@maburlik There does not appear to be another version of service fabric installed.

[taxiatms]

@rufio620 you can download runtime here.

[groogiam]

@taxiatms The runtime installer fails as well. The error message looks like a single line but the window closes before I can read it.

[taxiatms]

@rufio620 , For running the runtime exe, start a cmd window and type "MicrosoftServiceFabric.6.0.219.9494.exe /AcceptEULA". This way, it will show the error message without closing it.

[groogiam]

@taxiatms That is how I ran it. The installer opens a new window which I have no control over.

[taxiatms]

it should write to InstallFabricRuntime.log at your %temp% folder

[groogiam]

10/26/2017 9:53:58 PM,Info,Start installation... Logs created at C:\Users\horvathg\AppData\Local\Temp\InstallFabricRuntime.log 10/26/2017 9:53:59 PM,Info,10/26/2017 5:53:59 PM running: Powershell.exe -NoProfile Get-ExecutionPolicy -Scope CurrentUser 10/26/2017 9:54:00 PM,Info,Service Fabric Product not detected in registry. 10/26/2017 9:54:00 PM,Info,Found legacy fabric files at C:\Program Files\Microsoft Service Fabric. Start removal... 10/26/2017 9:54:00 PM,Info,10/26/2017 5:54:00 PM running: Powershell.exe -NoProfile -Command & 'C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\CleanFabric.ps1' 10/26/2017 9:54:02 PM,Info,Legacy Fabric Uninstalled using CleanFabric.ps1! 10/26/2017 9:54:02 PM,Info,Start extracting runtime cab... 10/26/2017 9:54:05 PM,Info,10/26/2017 5:54:05 PM running: C:\Users\horvathg\AppData\Local\Temp\MicrosoftServiceFabricAutoextractor.exe /L "C:\Program Files\Microsoft Service Fabric" /E /Y 10/26/2017 9:54:24 PM,Info,Successfully extracted cab file 10/26/2017 9:54:24 PM,Info,Start installing... 10/26/2017 9:54:24 PM,Info,10/26/2017 5:54:24 PM running: Powershell.exe -NoProfile -Command & 'C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\InstallFabric.ps1' -FabricRootIsPreInstalled -ACCEPTEULA 10/26/2017 9:54:34 PM,Error,Unable to install Service Fabric Runtime using InstallFabric.ps1. ExitCode: 1

[taxiatms]

OK. This means something wrong with FabricSetup, that will have another log called FabricSetupLog.log at %temp% folder, may I get the content of this? Sorry for causing such trouble.

[icecog]

Sorry for hijacking the thread a little bit but this feels related, the Web Platform installer was successful for me but the SF Cluster Manager fails to start a cluster.

There is this line from the FabricSetupLog.log.

Starting PowerShellManager::Install Copy of Powershell from C:\Program Files\Microsoft Service Fabric\bin\WindowsFabric to C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\WindowsFabric Failed Completed execution of installation of powershell modules

There is no \Bin\WindowsFabric only \bin\Fabric and \bin\ServiceFabric.

Edit: maybe not. There was a folder called PowerShell\Modules\ServiceFabric that was being populated. I also manually moved the files from \bin\ServiceFabric to the PowerShell\Modules\WindowsFabric No success. Fails both on 1 node and 5 nodes. with or without admin approval.

FabricSetup.exe invoked with arguments (C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\FabricSetup.exe /operation:install). Current Exe version 6.0.219.9494 Environment information Data Root C:\ProgramData\Microsoft Service Fabric, Log Root C:\ProgramData\Microsoft Service Fabric\Log Starting service eventlog Starting service pla Starting UserGroupManager::Install UserGroupManager::Install successful Starting VCRedistManager::Install VC++ is already installed; returning success. VCRedistManager::Install successful Starting RegistryManager::Install Creating the registry key Software\Microsoft\Service Fabric Setting the ACLs for the registry key Software\Microsoft\Service Fabric lockFileName:Service Fabric.lock Obtained exclusive file Service Fabric.lock Released exclusive file Service Fabric.lock Creating the registry key SYSTEM\CurrentControlSet\Services\ESE\Performance RegistryManager::Install successful Starting FolderACLManager::Install Obtained exclusive file C:\ProgramData\Microsoft Service Fabric\daclupdate.lock Released exclusive file C:\ProgramData\Microsoft Service Fabric\daclupdate.lock Obtained exclusive file C:\ProgramData\Microsoft Service Fabric\Log\daclupdate.lock Released exclusive file C:\ProgramData\Microsoft Service Fabric\Log\daclupdate.lock FolderACLManager::Install successful Starting EnvironmentManager::Install EnvironmentManager::Install successful Starting EventTraceInstaller::Install EventTraceInstaller::Install successful Starting CrashDumps::Install CrashDumps::Install successful Starting EventLogManager::Install CreateProcess Successful for CommandLine:wevtutil um "C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Microsoft-ServiceFabric-Events.man". ProcessId:5268 MainThreadId:11712 ProcessHandle:1c0 CreateProcess Successful for CommandLine:wevtutil im "C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Microsoft-ServiceFabric-Events.man" /rf:"C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\FabricResources.dll" /mf:"C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\FabricResources.dll". ProcessId:15176 MainThreadId:20164 ProcessHandle:1d0 CreateProcess Successful for CommandLine:wevtutil um "C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Microsoft-ServiceFabric-LeaseEvents.man". ProcessId:17044 MainThreadId:8408 ProcessHandle:1c0 CreateProcess Successful for CommandLine:wevtutil im "C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Microsoft-ServiceFabric-LeaseEvents.man" /rf:"C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\leaslayr.sys" /mf:"C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\leaslayr.sys". ProcessId:15788 MainThreadId:17948 ProcessHandle:1cc CreateProcess Successful for CommandLine:wevtutil um "C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Microsoft-ServiceFabric-KtlEvents.man". ProcessId:15652 MainThreadId:2192 ProcessHandle:1dc CreateProcess Successful for CommandLine:wevtutil im "C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Microsoft-ServiceFabric-KtlEvents.man" /rf:"C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\KtlEvents.dll" /mf:"C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\KtlEvents.dll". ProcessId:18692 MainThreadId:12728 ProcessHandle:1dc EventLogManager::Install successful Starting GACManager::Install Removing System.Fabric from gac Adding C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\System.Fabric.dll to gac Removing Policy.1.0.System.Fabric from gac Adding C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Policy.1.0.System.Fabric.dll to gac Removing Policy.2.0.System.Fabric from gac Adding C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Policy.2.0.System.Fabric.dll to gac Removing Policy.3.0.System.Fabric from gac Adding C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Policy.3.0.System.Fabric.dll to gac Removing Policy.4.0.System.Fabric from gac Adding C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Policy.4.0.System.Fabric.dll to gac Removing Policy.5.0.System.Fabric from gac Adding C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Policy.5.0.System.Fabric.dll to gac Removing System.Fabric.Strings from gac Adding C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\System.Fabric.Strings.dll to gac Removing System.Fabric.Dca.Validator from gac Adding C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\System.Fabric.Dca.Validator.dll to gac Removing DcaStandardPluginValidator from gac Adding C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\DcaStandardPluginValidator.dll to gac Removing System.Fabric.dSTSClient from gac Adding C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\System.Fabric.dSTSClient.dll to gac Removing Microsoft.ServiceFabric.Data.Interfaces from gac Adding C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\Microsoft.ServiceFabric.Data.Interfaces.dll to gac GACManager::Install successful Starting DriverInstallManager::Install Uninstalling Driver: LeasLayr. Stopping Driver: LeasLayr. Driver stop exited with permissible errorcode 0x80070424. Installing Driver: LeasLayr from C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\LeasLayr.sys. Uninstalling Driver: KtlLogger. Stopping Driver: KtlLogger. Driver stop exited with permissible errorcode 0x80070424. Installing Driver: KtlLogger from C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\KtlLogger.sys. DriverInstallManager::Install successful Starting PerfmonManager::Install CreateProcess Successful for CommandLine:unlodctr.exe /m:"C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\WFPerf.man". ProcessId:20044 MainThreadId:16844 ProcessHandle:e58 CreateProcess Successful for CommandLine:lodctr.exe /m:"C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\WFPerf.man" "C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code". ProcessId:18876 MainThreadId:5088 ProcessHandle:e64 CreateProcess Successful for CommandLine:unlodctr.exe "ESE". ProcessId:15812 MainThreadId:15940 ProcessHandle:e58 CreateProcess Successful for CommandLine:lodctr.exe "C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\eseperf.ini". ProcessId:17068 MainThreadId:1580 ProcessHandle:1170 CreateProcess Successful for CommandLine:unlodctr.exe /m:"C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\KtlLoggerCounters.man". ProcessId:10792 MainThreadId:2804 ProcessHandle:e58 CreateProcess Successful for CommandLine:lodctr.exe /m:"C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code\KtlLoggerCounters.man" "C:\Program Files\Microsoft Service Fabric\bin\Fabric\Fabric.Code". ProcessId:20208 MainThreadId:17896 ProcessHandle:117c PerfmonManager::Install successful Starting ServiceManager::Install Creating fabric host service Obtained exclusive file FabricHostSvc.lock Released exclusive file FabricHostSvc.lock ServiceManager::Install successful Starting PowerShellManager::Install Copy of Powershell from C:\Program Files\Microsoft Service Fabric\bin\WindowsFabric to C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\WindowsFabric Failed Completed execution of installation of powershell modules PowerShellManager::Install successful Starting ApplicationPrincipalsManager::Install ApplicationPrincipalsManager::Install successful Starting ARPManager::Install Creating the registry key Software\Microsoft\Windows\CurrentVersion\Uninstall\ServiceFabric ARPManager::Install successful Operation successful

[icecog]

No idea if this should even be possible but more info for you:

C:\Program Files\Microsoft Service Fabric\FabricInstallerService.Code>FabricInstallerService.exe system error Common::ServiceBase::Run:156: StartServiceCtrlDispatcherW(ServiceTable) windows_error(1063): The service process could not connect to the service controller. Symbol paths: C:\Program Files\Microsoft Service Fabric\FabricInstallerService.Code;C:\Program Files\Microsoft Service Fabric\FabricInstallerService.Code;; Symbol loading time: 00.108 Stack trace: 00007ff6:8e671368( windows_error(487): Attempt to access invalid address. ) 00007ff6:8e65cd22( windows_error(487): Attempt to access invalid address. ) 00007ff6:8e65cc0b( windows_error(487): Attempt to access invalid address. ) 00007ff6:8e65376d( windows_error(487): Attempt to access invalid address. ) 00007ff6:8e4f7c57( windows_error(487): Attempt to access invalid address. ) 00007ff6:8e4f831e( windows_error(487): Attempt to access invalid address. ) 00007ff6:8e82f29d( windows_error(487): Attempt to access invalid address. ) BaseThreadInitThunk + 0x14

1e4948ef750 registered for updates on Trace/Etw. Subscriber: Microsoft-ServiceFabric 1e4948ef750 registered for updates on Trace/File. Subscriber: Microsoft-ServiceFabric 1e4948ef750 registered for updates on Trace/Console. Subscriber: Microsoft-ServiceFabric 1e4948ef750 registered for updates on Common. Subscriber: Loaded property MinResourceStringBufferSizeInWChars with value 256. IsPropertyValueEncrypted = false. Unhandled exception. (exception class std::system_error Common::ServiceBase::Run:156: StartServiceCtrlDispatcherW(ServiceTable): The service process could not connect to the service controller. )

C:\Program Files\Microsoft Service Fabric\FabricInstallerService.Code>

[groogiam]

@taxiatms FabricSetupLog.log

[taxiatms]

Add Alan, the customer @rufio620 is having issues installing leaslayr

[taxiatms]

@maburlik Can you take a look at icecog's error?

[AlanWarwick]

The FabricSetup.log has this line: Start Service call for driver failed LeasLayr because 0x80070241.

80070241 is ERROR_INVALID_IMAGE_HASH | Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

What this means is that windows does not recognize the digital signature on the leaslayr.sys file and so it cannot be loaded. This issue is a known issue on Windows 7 machines that do not have the latest Windows updates. Please install all of the latest Windows updates and try again as I expect it would fix the issue.

[icecog]

I'm running Windows 10 - everything is now up to date. I did perform an update to Windows 10 last... Thursday / Friday.

Uninstalled Service Fabric this morning and reinstalled it. Everything seems to be working now - weird. So the update of windows 10 may have been what was required. But that seems surprising to me. FabricInstallationLogs.zip

[groogiam]

@AlanWarwick My Windows says it is up to date and I still cannot get the runtime installed.

[AlanWarwick]

@rufio620, would you please collect the FabricSetup.log traces from the latest failed run. This is windows 7, correct ? If this is still failing with 0x80070241 then the next step is to look at the certificate manager and see why your machine isn't recognizing the certificate that the driver has been signed with.

[groogiam]

Upgraded our machines to Windows 10 to get around this issue.

[pomtom]

How to resolve this issue any idea ?

[AlanWarwick]

Please look up thread for discussion of the issue. First thing is to make sure that your windows 7 machine is fully updated via windows update. There was a certificate that went out of date and needs to be updated via a windows update task. If this still doesn't help then find the installfabricruntime.log and fabricsetup.log and paste them here.

[pomtom]

@AlanWarwick Thank you for reaching out.

I am using Windows 10 with Up to date.

Microsoft Visual Studio Community 2017 Version 15.7.3 VisualStudio.15.Release/15.7.3+27703.2026 Microsoft .NET Framework Version 4.7.03056 Installed Version: Community

Here i post my complete log

DownloadManager Information: 0 : Loading product xml from: https://go.microsoft.com/?linkid=9842185 DownloadManager Information: 0 : https://go.microsoft.com/?linkid=9842185 responded with 302 DownloadManager Information: 0 : Response headers: HTTP/1.1 302 Moved Temporarily Cache-Control: no-cache Pragma: no-cache Content-Type: text/html; charset=utf-8 Expires: -1 Location: https://webpifeed.blob.core.windows.net/webpifeed/WebProductList.xml Server: Microsoft-IIS/8.5 X-AspNetMvc-Version: 5.2 X-AspNet-Version: 4.0.30319 X-Powered-By: ASP.NET Content-Length: 185 Date: Fri, 15 Jun 2018 11:54:35 GMT Connection: keep-alive Strict-Transport-Security: max-age=31536000 ; includeSubDomains

DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/WebProductList.xml responded with 304 DownloadManager Information: 0 : Response headers: HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met. Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 x-ms-request-id: 66a5e9d0-f01e-005c-189f-04c990000000 x-ms-version: 2009-09-19 Date: Fri, 15 Jun 2018 11:54:35 GMT

DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\1343597488.xml.temp DownloadManager Warning: 0 : Could not resolve keyword ID 5nine DownloadManager Warning: 0 : Could not resolve keyword ID Security DownloadManager Warning: 0 : Could not resolve keyword ID 5nine DownloadManager Warning: 0 : Could not resolve keyword ID Security DownloadManager Warning: 0 : Could not resolve keyword ID Backup DownloadManager Warning: 0 : Could not resolve keyword ID Portal DownloadManager Warning: 0 : Could not resolve keyword ID Backup DownloadManager Warning: 0 : Could not resolve keyword ID Portal DownloadManager Warning: 0 : Could not resolve keyword ID Backup DownloadManager Warning: 0 : Could not resolve keyword ID Resource Provider DownloadManager Warning: 0 : Could not resolve keyword ID VMWare DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert DownloadManager Warning: 0 : Could not resolve keyword ID VMWare DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert DownloadManager Warning: 0 : Could not resolve keyword ID VMWare DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert DownloadManager Warning: 0 : Could not resolve keyword ID Usage DownloadManager Warning: 0 : Could not resolve keyword ID Billing DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert DownloadManager Warning: 0 : Could not resolve keyword ID Usage DownloadManager Warning: 0 : Could not resolve keyword ID Billing DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert DownloadManager Warning: 0 : Could not resolve keyword ID Usage DownloadManager Warning: 0 : Could not resolve keyword ID Billing DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert DownloadManager Warning: 0 : Could not resolve keyword ID Usage DownloadManager Warning: 0 : Could not resolve keyword ID Billing DownloadManager Warning: 0 : Could not resolve keyword ID Hybrid Cloud DownloadManager Warning: 0 : Could not resolve keyword ID Windows Azure Pack DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Assert DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Cruiser DownloadManager Warning: 0 : Could not resolve keyword ID Billing DownloadManager Warning: 0 : Could not resolve keyword ID Showback DownloadManager Warning: 0 : Could not resolve keyword ID Cloud Cruiser DownloadManager Warning: 0 : Could not resolve keyword ID Billing DownloadManager Warning: 0 : Could not resolve keyword ID Showback DownloadManager Warning: 0 : Could not resolve keyword ID Terawe DownloadManager Information: 0 : Filtering by current OS DownloadManager Information: 0 : Loading product xml from: https://aka.ms/webapplicationlist DownloadManager Information: 0 : https://aka.ms/webapplicationlist responded with 301 DownloadManager Information: 0 : Response headers: HTTP/1.1 301 Moved Permanently Cache-Control: no-cache Pragma: no-cache Content-Type: text/html; charset=utf-8 Expires: -1 Location: https://webgallery.microsoft.com/feed/webapplicationlist.xml Server: Microsoft-IIS/8.5 X-AspNetMvc-Version: 5.2 X-AspNet-Version: 4.0.30319 X-Powered-By: ASP.NET Content-Length: 177 Date: Fri, 15 Jun 2018 11:54:37 GMT Connection: keep-alive Strict-Transport-Security: max-age=31536000 ; includeSubDomains

DownloadManager Information: 0 : https://webgallery.microsoft.com/feed/webapplicationlist.xml responded with 304 DownloadManager Information: 0 : Response headers: HTTP/1.1 304 Not Modified ETag: "80d6ebd254fcd31:0" Date: Fri, 15 Jun 2018 11:54:37 GMT

DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer-966730450.xml.temp DownloadManager Information: 0 : Filtering by current OS DownloadManager Information: 0 : Sucessfully loaded the feed 'https://aka.ms/webapplicationlist' after preprocessing, location on disk: 'C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\preprocessor-966730450.xml' DownloadManager Information: 0 : Loading product xml from: https://webpifeed.blob.core.windows.net/webpifeed/MediaProductList.xml DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/MediaProductList.xml responded with 304 DownloadManager Information: 0 : Response headers: HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met. Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 x-ms-request-id: 66a5ecb6-f01e-005c-279f-04c990000000 x-ms-version: 2009-09-19 Date: Fri, 15 Jun 2018 11:54:38 GMT

DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\2000756975.xml.temp DownloadManager Information: 0 : Filtering by current OS DownloadManager Information: 0 : Sucessfully loaded the feed 'https://webpifeed.blob.core.windows.net/webpifeed/MediaProductList.xml' after preprocessing, location on disk: 'C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\preprocessor\2000756975.xml' DownloadManager Information: 0 : Loading product xml from: https://webpifeed.blob.core.windows.net/webpifeed/ToolsProductList.xml DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/ToolsProductList.xml responded with 304 DownloadManager Information: 0 : Response headers: HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met. Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 x-ms-request-id: 66a5ed04-f01e-005c-659f-04c990000000 x-ms-version: 2009-09-19 Date: Fri, 15 Jun 2018 11:54:39 GMT

DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\609314840.xml.temp DownloadManager Information: 0 : Filtering by current OS DownloadManager Information: 0 : Sucessfully loaded the feed 'https://webpifeed.blob.core.windows.net/webpifeed/ToolsProductList.xml' after preprocessing, location on disk: 'C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\preprocessor\609314840.xml' DownloadManager Information: 0 : Loading product xml from: https://webpifeed.blob.core.windows.net/webpifeed/EnterpriseProductList.xml DownloadManager Information: 0 : https://webpifeed.blob.core.windows.net/webpifeed/EnterpriseProductList.xml responded with 304 DownloadManager Information: 0 : Response headers: HTTP/1.1 304 The condition specified using HTTP conditional header(s) is not met. Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 x-ms-request-id: 66a5ed3b-f01e-005c-109f-04c990000000 x-ms-version: 2009-09-19 Date: Fri, 15 Jun 2018 11:54:39 GMT

DownloadManager Information: 0 : Remote file has not changed, using local cached file: C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\140237651.xml.temp DownloadManager Information: 0 : Filtering by current OS DownloadManager Information: 0 : Sucessfully loaded the feed 'https://webpifeed.blob.core.windows.net/webpifeed/EnterpriseProductList.xml' after preprocessing, location on disk: 'C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\preprocessor\140237651.xml' DownloadManager Information: 0 : Sucessfully loaded the feed 'https://go.microsoft.com/?linkid=9842185' after preprocessing, location on disk: 'C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\preprocessor\1343597488.xml' DownloadManager Information: 0 : Getting ratings file from http://go.microsoft.com/?linkid=9752395 DownloadManager Information: 0 : http://go.microsoft.com/?linkid=9752395 responded with 302 DownloadManager Information: 0 : Response headers: HTTP/1.1 302 Moved Temporarily Cache-Control: no-cache Pragma: no-cache Content-Type: text/html; charset=utf-8 Expires: -1 Location: http://www.microsoft.com/web/handlers/WebPI.ashx?command=getatomfeedwithavgratingquery Server: Microsoft-IIS/8.5 X-AspNetMvc-Version: 5.2 X-AspNet-Version: 4.0.30319 X-Powered-By: ASP.NET Content-Length: 203 Date: Fri, 15 Jun 2018 11:54:39 GMT Connection: keep-alive

DownloadManager Information: 0 : Contextual entry products: MicrosoftAzure-ServiceFabric-CoreSDK DownloadManager Information: 0 : Adding product Microsoft Azure Service Fabric SDK - 3.1.283 (MicrosoftAzure-ServiceFabric-CoreSDK) to cart DownloadManager Information: 0 : Contextual navigation to product 'MicrosoftAzure-ServiceFabric-CoreSDK' DownloadManager Information: 0 : Number of bytes downloaded over the internet: '0' DownloadManager Information: 0 : Number of bytes after possible decompression: '0' DownloadManager Warning: 0 : Error getting last-modified header, error code: 12150 DownloadManager Warning: 0 : HttpQueryInfoWithRetry for HTTP_QUERY_LAST_MODIFIED failed. DownloadManager Error: 0 : Error loading rating files: System.Xml.XmlException: Root element is missing. at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res) at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) at System.Xml.XmlDocument.Load(XmlReader reader) at System.Xml.XmlDocument.Load(String filename) at Microsoft.Web.PlatformInstaller.ProductServiceImpl.GetAppRatings() DownloadManager Information: 0 : Adding product 'MicrosoftAzure-ServiceFabric-CoreSDK' DownloadManager Information: 0 : Adding dependency product 'ServiceFabricSDK_3_1_CU2 DownloadManager Information: 0 : Adding dependency product 'ServiceFabricRuntime_6_2_CU2 DownloadManager Information: 0 : Adding dependency product 'VC11Redist_x64 DownloadManager Information: 0 : Setting current install to 1 DownloadManager Information: 0 : Starting install sequence DownloadManager Information: 0 : Downloading file 'http://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU1/vcredist_x64.exe' to: C:\Users\pramod lawate\AppData\Local\Temp\tmpF5E5.tmp DownloadManager Information: 0 : Content-disposition header: attachment DownloadManager Information: 0 : Number of bytes downloaded over the internet: '7194488' DownloadManager Information: 0 : Number of bytes after possible decompression: '7194488' DownloadManager Information: 0 : File 'C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\installers\VC11Redist_x64\ABE47E4996CF0409A794C1844F1FA8404032EDB2\vcredist_x64.exe' already exists, deleting old copy of the file DownloadManager Information: 0 : Moving downloaded file 'C:\Users\pramod lawate\AppData\Local\Temp\tmpF5E5.tmp' to: C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\installers\VC11Redist_x64\ABE47E4996CF0409A794C1844F1FA8404032EDB2\vcredist_x64.exe DownloadManager Information: 0 : Using cached file at C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\installers\ServiceFabricRuntime_6_2_CU2\C4B39A226C61B1768BB9A6B91C14479F566CD47A\MicrosoftServiceFabric.6.2.283.9494.exe instead of downloading from https://download.microsoft.com/download/D/8/C/D8CB61AB-D28F-4C91-91D4-63689958762B/MicrosoftServiceFabric.6.2.283.9494.exe DownloadManager Information: 0 : Starting EXE command for product 'Microsoft Visual C++ 2012 SP1 Redistributable Package (x64)'. Commandline is: 'C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\installers\VC11Redist_x64\ABE47E4996CF0409A794C1844F1FA8404032EDB2\vcredist_x64.exe /q /norestart'. Process Id: 16496 DownloadManager Information: 0 : Using cached file at C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\installers\ServiceFabricSDK_3_1_CU2\03E99449518B937B456B8F0AF5FE1C4D0C9FCBB0\MicrosoftServiceFabricSDK.3.1.283.msi instead of downloading from https://download.microsoft.com/download/D/8/C/D8CB61AB-D28F-4C91-91D4-63689958762B/MicrosoftServiceFabricSDK.3.1.283.msi DownloadManager Information: 0 : Install exit code for product 'Microsoft Visual C++ 2012 SP1 Redistributable Package (x64)' is '0' DownloadManager Information: 0 : Install return code for product 'Microsoft Visual C++ 2012 SP1 Redistributable Package (x64)' is Success DownloadManager Information: 0 : Product Microsoft Visual C++ 2012 SP1 Redistributable Package (x64) done install completed DownloadManager Information: 0 : Increasing current install to 2 DownloadManager Information: 0 : Starting EXE command for product 'Microsoft Azure Service Fabric Runtime - 6.2.283'. Commandline is: 'C:\WINDOWS\sysnative\cmd.exe /c wmic product where name="Microsoft Azure Service Fabric" call uninstall'. Process Id: 3988 DownloadManager Information: 0 : Install exit code for product 'Microsoft Azure Service Fabric Runtime - 6.2.283' is '0' DownloadManager Information: 0 : Ignoring exit code '0' for product 'Microsoft Azure Service Fabric Runtime - 6.2.283' DownloadManager Information: 0 : Starting EXE command for product 'Microsoft Azure Service Fabric Runtime - 6.2.283'. Commandline is: 'C:\WINDOWS\sysnative\cmd.exe /c sc.exe stop KtlLogger'. Process Id: 13048 DownloadManager Information: 0 : Install exit code for product 'Microsoft Azure Service Fabric Runtime - 6.2.283' is '1060' DownloadManager Information: 0 : Ignoring exit code '1060' for product 'Microsoft Azure Service Fabric Runtime - 6.2.283' DownloadManager Information: 0 : Starting EXE command for product 'Microsoft Azure Service Fabric Runtime - 6.2.283'. Commandline is: 'C:\WINDOWS\sysnative\cmd.exe /c sc.exe stop LeasLayr'. Process Id: 17272 DownloadManager Information: 0 : Install exit code for product 'Microsoft Azure Service Fabric Runtime - 6.2.283' is '1060' DownloadManager Information: 0 : Ignoring exit code '1060' for product 'Microsoft Azure Service Fabric Runtime - 6.2.283' DownloadManager Information: 0 : Starting EXE command for product 'Microsoft Azure Service Fabric Runtime - 6.2.283'. Commandline is: 'C:\Users\pramod lawate\AppData\Local\Microsoft\Web Platform Installer\installers\ServiceFabricRuntime_6_2_CU2\C4B39A226C61B1768BB9A6B91C14479F566CD47A\MicrosoftServiceFabric.6.2.283.9494.exe /AcceptEULA'. Process Id: 8288 DownloadManager Information: 0 : Install exit code for product 'Microsoft Azure Service Fabric Runtime - 6.2.283' is '1' DownloadManager Error: 0 : Install return code for product 'Microsoft Azure Service Fabric Runtime - 6.2.283' is Failure DownloadManager Information: 0 : Product Microsoft Azure Service Fabric Runtime - 6.2.283 done install completed DownloadManager Warning: 0 : Dependency failed for product 'Microsoft Azure Service Fabric SDK - 3.1.283'. Skipping install DownloadManager Warning: 0 : Dependency failed for product 'Microsoft Azure Service Fabric SDK - 3.1.283'. Skipping install DownloadManager Information: 0 : Increasing current install to 3 DownloadManager Information: 0 : Product Microsoft Azure Service Fabric SDK - 3.1.283 had a dependency fail. Increasing install product to 4 DownloadManager Information: 0 : Product Microsoft Azure Service Fabric SDK - 3.1.283 had a dependency fail. Increasing install product to 5 DownloadManager Information: 0 : Product: VC11Redist_x64, Install Status: InstallCompleted-Success, Install Time: 00:00:00.8850052 DownloadManager Information: 0 : Product: ServiceFabricRuntime_6_2_CU2, Install Status: InstallCompleted-Failure, Install Time: 00:04:18.5061955 DownloadManager Information: 0 : Product: ServiceFabricSDK_3_1_CU2, Install Status: DependencyFailed-None, Install Time: 00:00:00 DownloadManager Information: 0 : Product: MicrosoftAzure-ServiceFabric-CoreSDK, Install Status: DependencyFailed-None, Install Time: 00:00:00

[AlanWarwick]

@pomtom - Before we move forward, please do the following:

1. Verify that your windows machine is fully updated by Windows Update. There is a known issue where older windows 7 machines that have not been updated with the latest certificates will fail in this way.

2. There should be a fabricsetup.log. This is the log that actually has interesting information for diagnosing. If you have done step 1 above and it still fails then please send the contents of fabricsetup.log.