"Windows cannot access the specified device, path or file" even running in regular user

[ghost]

Environment

Windows build number: [run `[Environment]::OSVersion` for powershell, or `ver` for cmd]
Microsoft Windows [Version 10.0.18363.900]
Windows Terminal version (if applicable):
Microsoft.WindowsTerminal_1.0.1811.0_8wekyb3d8bbwe.msixbundle

Any other software?

This is a work computer inside an Active Directory domain, if that's relevant at all. I am administrator on my local machine though.

Steps to reproduce

Install Windows Terminal from the Microsoft Store. Launch the app as regular user in Start Menu.

Expected behavior

The application starts.

Actual behavior

The application immediately throws an error: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

Extra notes

This is NOT a duplicate of #1538, as that one is about running in administrator, but mine can't even start in regular user. I can't use it at all. The problem is the same if I use the file downloaded from GitHub Release or install from Microsoft Store.

[WSLUser]

This is still a dupe but forget which issue number it is. Basically this is a known issue but very little to go on for troubleshooting. If you manage to find something in Event Viewer to help that would be great.

[WSLUser]

Note that Feedback Hub might be able to gather the necessary info but of course you typically can't use it in a work environment with AD.

[alice-n-bob]

I have the same problem. Tried icacls to repair permission, 0 fail, but still cannot launch it.

Actually it may be a Microsoft Store problem. Several other recently installed apps have the same problem.

Skype launch fail and gave this error message in Event Viewer:

Failed to launch the app from PDP 9WZDNCRFJ364 : Skype Error Code: Unknown HResult Error code: 0x80000000 Function: LaunchDefaultPackageAsync Source: C:\BA\139\s\src\App\Helpers\PackageStatusHelper.cs (487)

ProductActionApis: Completed action 'LaunchDefault' with parameters '9WZDNCRFJ364,', Result: RanToCompletion Function: StartAndLogOperation Source: C:\BA\139\s\src\Tasks\WinStoreTasks\WebApis\ProductActionApis.cs (306)

[zadjii-msft]

Huh. That's certainly a pretty useless error message, isn't it 😄

Out of curiosity, can you launch the Terminal as you admin account? Maybe that'll help shed some light on the problem.

[alice-n-bob]

File permission issue, see here: https://answers.microsoft.com/en-us/windows/forum/all/solved-some-apps-from-microsoft-store-has/887aef4c-e912-474f-8ba2-bdd2a29d0631

[zadjii-msft]

@szliu-a Does the above link help with your problem?

[ghost]

@zadjii-msft It's the same error if I try to run in admin account. I will try the above link.

[ghost]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.

[mu88]

@zadjii-msft I'm encountering the same problem after installing Windows Terminal v1.18.3181 via Chocolatey on my fresh Win10 laptop (Version 22H2, OS build 19045.3803). I already tried fixing the permissions as described here, but unfortunately, that didn't solve the issue. As a temporary workaround, I'm using the portable version, but I'd really appreciate further help to solve this issue properly 🙏🏻