Copilot is not responding

[DanielvNiek]

Type: Performance Issue

I have restarted vscode, used another internet network, restarted my laptop and still copilot is not responding. I also tried some other ai coding extensions which also use the internet to get code suggestions and they all work fine. Error on ghost text request: FetchError: The pending stream has been canceled (caused by: Client network socket disconnected before secure TLS connection was established) at fetch (/root/.vscode-server/extensions/github.copilot-1.172.0/node_modules/@adobe/helix-fetch/src/fetch/index.js:99:11) at processTicksAndRejections (node:internal/process/task_queues:95:5) at cachingFetch (/root/.vscode-server/extensions/github.copilot-1.172.0/node_modules/@adobe/helix-fetch/src/fetch/index.js:288:16) at Wj.fetch (/root/.vscode-server/extensions/github.copilot-1.172.0/lib/src/network/helix.ts:78:22) at aN.fetchWithParameters (/root/.vscode-server/extensions/github.copilot-1.172.0/lib/src/openai/fetch.ts:429:26) at aN.fetchAndStreamCompletions (/root/.vscode-server/extensions/github.copilot-1.172.0/lib/src/openai/fetch.ts:322:26) at genericGetCompletionsFromNetwork (/root/.vscode-server/extensions/github.copilot-1.172.0/lib/src/ghostText/ghostText.ts:150:21) at getGhostText (/root/.vscode-server/extensions/github.copilot-1.172.0/lib/src/ghostText/ghostText.ts:699:23) at calculateInlineCompletions (/root/.vscode-server/extensions/github.copilot-1.172.0/extension/src/ghostText/ghostText.ts:167:20) at provideInlineCompletions (/root/.vscode-server/extensions/github.copilot-1.172.0/extension/src/ghostText/ghostText.ts:285:18) at jR.provideInlineCompletionItems (/root/.vscode-server/extensions/github.copilot-1.172.0/extension/src/ghostText/ghostText.ts:313:27) at K.provideInlineCompletions (/root/.vscode-server/bin/8b3775030ed1a69b13e4f4c628c612102e30a681/out/vs/workbench/api/node/extensionHostProcess.js:143:56159) { type: 'system', _name: 'FetchError', code: 'ERR_HTTP2_STREAM_CANCEL', errno: undefined, erroredSysCall: undefined, vslsStack: [ CallSite {}, CallSite {}, CallSite {}, CallSite {}, CallSite {}, CallSite {}, CallSite {}, CallSite {}, CallSite {}, CallSite {}, CallSite {}, CallSite {} ] }

Extension version: 0.11.1 VS Code version: Code 1.85.2 (Universal) (8b3775030ed1a69b13e4f4c628c612102e30a681, 2024-01-18T06:40:32.531Z) OS version: Darwin arm64 23.0.0 Modes: Remote OS version: Linux arm64 6.6.12-linuxkit

System Info

|Item|Value| |---|---| |CPUs|Apple M2 Pro (10 x 24)| |GPU Status|2d_canvas: enabled
canvas_oop_rasterization: enabled_on
direct_rendering_display_compositor: disabled_off_ok
gpu_compositing: enabled
multiple_raster_threads: enabled_on
opengl: enabled_on
rasterization: enabled
raw_draw: disabled_off_ok
video_decode: enabled
video_encode: enabled
vulkan: disabled_off
webgl: enabled
webgl2: enabled
webgpu: enabled| |Load (avg)|2, 3, 3| |Memory (System)|16.00GB (0.25GB free)| |Process Argv|--crash-reporter-id 1adeb76d-7722-4810-8c99-276b4b5f31fc| |Screen Reader|no| |VM|0%| |Item|Value| |---|---| |Remote|Container danielvniek/alis-code-arm (alis-vscode-server) @ desktop-linux| |OS|Linux arm64 6.6.12-linuxkit| |CPUs|unknown (10 x 0)| |Memory (System)|15.60GB (13.44GB free)| |VM|0%|

Process Info

``` CPU % Mem MB PID Process 11 213 904 code main 11 82 912 gpu-process 2 33 913 utility-network-service 35 442 921 window [1] (iam.proto — alis-os-services-iam-v1 (Workspace) [Container danielvniek/alis-code-arm (alis-vscode-server) @ desktop-linux]) 13 82 991 shared-process 0 0 1620 /bin/ps -ax -o pid=,ppid=,pcpu=,pmem=,command= 4 98 1541 extensionHost [1] 0 33 1565 docker exec -i -u root -e VSCODE_REMOTE_CONTAINERS_SESSION=6ed5a033-7cf3-4f5e-96fd-c6f60fc00bf31710417204520 9a718bfaf826c854e59e65872789c64a1423262de834abb0701fc18a682b5dd8 /bin/sh 0 16 1566 /Applications/Docker.app/Contents/Resources/bin/com.docker.cli exec -i -u root -e VSCODE_REMOTE_CONTAINERS_SESSION=6ed5a033-7cf3-4f5e-96fd-c6f60fc00bf31710417204520 9a718bfaf826c854e59e65872789c64a1423262de834abb0701fc18a682b5dd8 /bin/sh 0 33 1577 docker exec -i -u root 9a718bfaf826c854e59e65872789c64a1423262de834abb0701fc18a682b5dd8 /bin/sh 0 16 1578 /Applications/Docker.app/Contents/Resources/bin/com.docker.cli exec -i -u root 9a718bfaf826c854e59e65872789c64a1423262de834abb0701fc18a682b5dd8 /bin/sh 0 33 1582 docker exec -i -u root -e VSCODE_REMOTE_CONTAINERS_SESSION=6ed5a033-7cf3-4f5e-96fd-c6f60fc00bf31710417204520 9a718bfaf826c854e59e65872789c64a1423262de834abb0701fc18a682b5dd8 /root/.vscode-server/bin/8b3775030ed1a69b13e4f4c628c612102e30a681/node -e \012\011\011\011\011const net = require('net');\012\011\011\011\011const fs = require('fs');\012\011\011\011\011process.stdin.pause();\012\011\011\011\011const client = net.createConnection({ host: '127.0.0.1', port: 55203 }, () => {\012\011\011\011\011\011console.error('Connection established');\012\011\011\011\011\011client.pipe(process.stdout);\012\011\011\011\011\011process.stdin.pipe(client);\012\011\011\011\011});\012\011\011\011\011client.on('close', function (hadError) {\012\011\011\011\011\011console.error(hadError ? 'Remote close with error' : 'Remote close');\012\011\011\011\011\011process.exit(hadError ? 1 : 0);\012\011\011\011\011});\012\011\011\011\011client.on('error', function (err) {\012\011\011\011\011\011process.stderr.write(err && (err.stack || err.message) || String(err));\012\011\011\011\011});\012\011\011\011\011process.stdin.on('close', function (hadError) {\012\011\011\011\011\011console.error(hadError ? 'Remote stdin close with error' : 'Remote stdin close');\012\011\011\011\011\011process.exit(hadError ? 1 : 0);\012\011\011\011\011});\012\011\011\011\011process.on('uncaughtException', function (err) {\012\011\011\011\011\011fs.writeSync(process.stderr.fd, `Uncaught Exception: ${String(err && (err.stack || err.message) || err)}\n`);\012\011\011\011\011});\012\011\011\011 2 16 1586 /Applications/Docker.app/Contents/Resources/bin/com.docker.cli exec -i -u root -e VSCODE_REMOTE_CONTAINERS_SESSION=6ed5a033-7cf3-4f5e-96fd-c6f60fc00bf31710417204520 9a718bfaf826c854e59e65872789c64a1423262de834abb0701fc18a682b5dd8 /root/.vscode-server/bin/8b3775030ed1a69b13e4f4c628c612102e30a681/node -e \012\011\011\011\011const net = require('net');\012\011\011\011\011const fs = require('fs');\012\011\011\011\011process.stdin.pause();\012\011\011\011\011const client = net.createConnection({ host: '127.0.0.1', port: 55203 }, () => {\012\011\011\011\011\011console.error('Connection established');\012\011\011\011\011\011client.pipe(process.stdout);\012\011\011\011\011\011process.stdin.pipe(client);\012\011\011\011\011});\012\011\011\011\011client.on('close', function (hadError) {\012\011\011\011\011\011console.error(hadError ? 'Remote close with error' : 'Remote close');\012\011\011\011\011\011process.exit(hadError ? 1 : 0);\012\011\011\011\011});\012\011\011\011\011client.on('error', function (err) {\012\011\011\011\011\011process.stderr.write(err && (err.stack || err.message) || String(err));\012\011\011\011\011});\012\011\011\011\011process.stdin.on('close', function (hadError) {\012\011\011\011\011\011console.error(hadError ? 'Remote stdin close with error' : 'Remote stdin close');\012\011\011\011\011\011process.exit(hadError ? 1 : 0);\012\011\011\011\011});\012\011\011\011\011process.on('uncaughtException', function (err) {\012\011\011\011\011\011fs.writeSync(process.stderr.fd, `Uncaught Exception: ${String(err && (err.stack || err.message) || err)}\n`);\012\011\011\011\011});\012\011\011\011 0 33 1587 docker exec -i -u root -e VSCODE_REMOTE_CONTAINERS_SESSION=6ed5a033-7cf3-4f5e-96fd-c6f60fc00bf31710417204520 9a718bfaf826c854e59e65872789c64a1423262de834abb0701fc18a682b5dd8 /root/.vscode-server/bin/8b3775030ed1a69b13e4f4c628c612102e30a681/node -e \012\011\011\011\011const net = require('net');\012\011\011\011\011const fs = require('fs');\012\011\011\011\011process.stdin.pause();\012\011\011\011\011const client = net.createConnection({ host: '127.0.0.1', port: 55203 }, () => {\012\011\011\011\011\011console.error('Connection established');\012\011\011\011\011\011client.pipe(process.stdout);\012\011\011\011\011\011process.stdin.pipe(client);\012\011\011\011\011});\012\011\011\011\011client.on('close', function (hadError) {\012\011\011\011\011\011console.error(hadError ? 'Remote close with error' : 'Remote close');\012\011\011\011\011\011process.exit(hadError ? 1 : 0);\012\011\011\011\011});\012\011\011\011\011client.on('error', function (err) {\012\011\011\011\011\011process.stderr.write(err && (err.stack || err.message) || String(err));\012\011\011\011\011});\012\011\011\011\011process.stdin.on('close', function (hadError) {\012\011\011\011\011\011console.error(hadError ? 'Remote stdin close with error' : 'Remote stdin close');\012\011\011\011\011\011process.exit(hadError ? 1 : 0);\012\011\011\011\011});\012\011\011\011\011process.on('uncaughtException', function (err) {\012\011\011\011\011\011fs.writeSync(process.stderr.fd, `Uncaught Exception: ${String(err && (err.stack || err.message) || err)}\n`);\012\011\011\011\011});\012\011\011\011 0 16 1588 /Applications/Docker.app/Contents/Resources/bin/com.docker.cli exec -i -u root -e VSCODE_REMOTE_CONTAINERS_SESSION=6ed5a033-7cf3-4f5e-96fd-c6f60fc00bf31710417204520 9a718bfaf826c854e59e65872789c64a1423262de834abb0701fc18a682b5dd8 /root/.vscode-server/bin/8b3775030ed1a69b13e4f4c628c612102e30a681/node -e \012\011\011\011\011const net = require('net');\012\011\011\011\011const fs = require('fs');\012\011\011\011\011process.stdin.pause();\012\011\011\011\011const client = net.createConnection({ host: '127.0.0.1', port: 55203 }, () => {\012\011\011\011\011\011console.error('Connection established');\012\011\011\011\011\011client.pipe(process.stdout);\012\011\011\011\011\011process.stdin.pipe(client);\012\011\011\011\011});\012\011\011\011\011client.on('close', function (hadError) {\012\011\011\011\011\011console.error(hadError ? 'Remote close with error' : 'Remote close');\012\011\011\011\011\011process.exit(hadError ? 1 : 0);\012\011\011\011\011});\012\011\011\011\011client.on('error', function (err) {\012\011\011\011\011\011process.stderr.write(err && (err.stack || err.message) || String(err));\012\011\011\011\011});\012\011\011\011\011process.stdin.on('close', function (hadError) {\012\011\011\011\011\011console.error(hadError ? 'Remote stdin close with error' : 'Remote stdin close');\012\011\011\011\011\011process.exit(hadError ? 1 : 0);\012\011\011\011\011});\012\011\011\011\011process.on('uncaughtException', function (err) {\012\011\011\011\011\011fs.writeSync(process.stderr.fd, `Uncaught Exception: ${String(err && (err.stack || err.message) || err)}\n`);\012\011\011\011\011});\012\011\011\011 0 33 1613 electron-nodejs (settings.js settings.js ) 0 16 1616 electron-nodejs (settings.js settings.js ) 0 33 1614 docker exec -i -u root -w /root/.vscode-server/extensions 9a718bfaf826c854e59e65872789c64a1423262de834abb0701fc18a682b5dd8 /bin/sh -c # Watch installed extensions\012\011\011\011trap "exit 0" 15\012\011\011\011old=`ls -A --full-time`\012\011\011\011counter=0\012\011\011\011while [ $counter -lt 60 ]\012\011\011\011do\012\011\011\011\011sleep 1\012\011\011\011\011new=`ls -A --full-time`\012\011\011\011\011if [ "$new" != "$old" ]\012\011\011\011\011then\012\011\011\011\011\011exit 1\012\011\011\011\011fi\012\011\011\011\011counter=`expr $counter + 1`\012\011\011\011done\012\011\011\011exit 2\012\011\011 0 16 1615 /Applications/Docker.app/Contents/Resources/bin/com.docker.cli exec -i -u root -w /root/.vscode-server/extensions 9a718bfaf826c854e59e65872789c64a1423262de834abb0701fc18a682b5dd8 /bin/sh -c # Watch installed extensions\012\011\011\011trap "exit 0" 15\012\011\011\011old=`ls -A --full-time`\012\011\011\011counter=0\012\011\011\011while [ $counter -lt 60 ]\012\011\011\011do\012\011\011\011\011sleep 1\012\011\011\011\011new=`ls -A --full-time`\012\011\011\011\011if [ "$new" != "$old" ]\012\011\011\011\011then\012\011\011\011\011\011exit 1\012\011\011\011\011fi\012\011\011\011\011counter=`expr $counter + 1`\012\011\011\011done\012\011\011\011exit 2\012\011\011 0 49 1589 fileWatcher [1] 30 98 1618 window [2] (Issue Reporter) Remote: Container danielvniek/alis-code-arm (alis-vscode-server) @ desktop-linux ```

Workspace Info

``` ; ```

A/B Experiments

``` vsliv368cf:30146710 vspor879:30202332 vspor708:30202333 vspor363:30204092 vswsl492:30256859 vscod805:30301674 binariesv615:30325510 vsaa593cf:30376535 py29gd2263:30899288 vscaat:30438848 c4g48928:30535728 azure-dev_surveyone:30548225 2i9eh265:30646982 962ge761:30959799 pythongtdpath:30769146 welcomedialogc:30910334 pythonidxpt:30866567 pythonnoceb:30805159 asynctok:30898717 pythontestfixt:30902429 pythonregdiag2:30936856 pyreplss1:30897532 pythonmypyd1:30879173 pythoncet0:30885854 pythontbext0:30879054 dsvsc016:30899300 dsvsc017:30899301 dsvsc018:30899302 cppperfcontrol:30979541 d34g3935:30971562 bg6jg535:30979843 dsvsc020:30976470 666c4381:30973075 gee8j676:30988843 ```

[devm33]

Hello 👋 if you could share the GitHub Copilot: Collect Diagnostics output (docs) that can help pin down the issue. We also have some troubleshooting steps.

[deepak1556]

Error is from helix fetcher. Can you also try adding the following setting

"github.copilot.advanced": {
        "debug.useElectronFetcher": true
    },

Restart vscode and see if the issue persists. The above setting will force a different network stack in the application, I would like to check if it is an issue at client or the OS.

[deepak1556]

I also noticed your VS Code version is quite old, can you check with our latest insiders with the above setting

[vibin]

I'm seeing the same issue on VS Code 1.87.2, which is the latest version

FetchError: ERR_HTTP2_STREAM_CANCEL [redacted]
    at fetch (./node_modules/@adobe/helix-fetch/src/fetch/index.js:99:11)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at cachingFetch (./node_modules/@adobe/helix-fetch/src/f

From our internal telemetry proxy (we capture all copilot events), it's clear that most of the users (80%+) who are facing the above issue are on VS Code.

prop_fetcher is HelixFetcher in the copilot_error_network event payload, but I'm yet to try reproducing this with useElectronFetcher

[cancanu3131]

Error is from helix fetcher. Can you also try adding the following setting

"github.copilot.advanced": {
        "debug.useElectronFetcher": true
    },

Restart vscode and see if the issue persists. The above setting will force a different network stack in the application, I would like to check if it is an issue at client or the OS.

where to add that helixfetcher setting

[devm33]

Error is from helix fetcher. Can you also try adding the following setting

"github.copilot.advanced": {
        "debug.useElectronFetcher": true
    },

Restart vscode and see if the issue persists. The above setting will force a different network stack in the application, I would like to check if it is an issue at client or the OS.

where to add that helixfetcher setting

To your VS Code settings.json https://code.visualstudio.com/docs/getstarted/settings#_settingsjson

[chrisk314]

I'm also encountering a similar error related to the helix fetcher. Output from Copilot when attempting to activate the extension. Interestingly, Copilot Chat does eventually activate successfully and I am able to use the chat window. I can also run prompts directly in my open source files. Auto-complete suggestions, however, are not working at all.

2024-06-28 10:47:12.151 [error] [auth] The operation was aborted.
2024-06-28 10:47:33.055 [error] [default] Error sending telemetry AbortError: The operation was aborted.
    at fetch (/home/csk/.vscode-server-insiders/extensions/github.copilot-1.208.959/node_modules/@adobe/helix-fetch/src/fetch/index.js:96:13)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at cachingFetch (/home/csk/.vscode-server-insiders/extensions/github.copilot-1.208.959/node_modules/@adobe/helix-fetch/src/fetch/index.js:288:16)
    at Iq.fetch (/home/csk/.vscode-server-insiders/extensions/github.copilot-1.208.959/lib/src/network/helix.ts:88:22) {
  type: 'aborted',
  _name: 'AbortError'
}

I added the copilot advanced config suggested above to use the electron fetcher to my user settings.json file, but this had no effect. Helix fetcher is still used after VS Code restart and system restart.

My OS is Windows 11 with WSL2 Ubuntu 22.04. Copilot is enabled in a WSL Ubuntu 22.04 remote.

GitHub Copilot extension version: v1.208.959 (pre-release)

Info about my VS Code install.

Version: 1.91.0-insider (user setup) Commit: aea213b7fcc7de5c24ad797ac1af209b159d451f Date: 2024-06-28T05:56:20.804Z Electron: 29.4.0 ElectronBuildId: 9728852 Chromium: 122.0.6261.156 Node.js: 20.9.0 V8: 12.2.281.27-electron.0 OS: Windows_NT x64 10.0.22631

[marko91]

Same problem as @chrisk314, haven't been able to use Github Copilot for the last ~7 days.

Any solutions / suggestions?

[devm33]

@marko91 are you using WSL as well? (The electron-based networking is not available in WSL)

[marko91]

@devm33 Yes, using WSL as well. Makes sense, setting useElectronFetcher had no effect.

For me Copilot did work for the trial month, I have since paid for it, but it hasn't been working and my error log is identical to the one from @chrisk314

I have tried some suggestions that I found online like checked

• that my VS is up to date
• login / logout from my GitHub account in VS
• that my Copilot extensions are up to date
• tried switching to pre-release version of Copilot extensions
• tried installed older versions of Copilot extensions
• that @builtin Github Authentication extension is enabled

[DixioBaldMan]

Same problem here since several days. @deepak1556 solution didn't help. First time, reinstalling copilot helped but it don't want to work now...

[canuckjacq]

Looks similar to #1313 maybe?

[huntrontrakkr]

running across a similar issue while SSH'ing into a remote server (RHEL):

[error] [default] Error sending telemetry AbortError: The operation was aborted.
    at fetch (/home/wadeh/.vscode-server/extensions/github.copilot-1.208.0/node_modules/@adobe/helix-fetch/src/fetch/index.js:96:13)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at cachingFetch (/home/wadeh/.vscode-server/extensions/github.copilot-1.208.0/node_modules/@adobe/helix-fetch/src/fetch/index.js:288:16)
    at xq.fetch (/home/wadeh/.vscode-server/extensions/github.copilot-1.208.0/lib/src/network/helix.ts:88:22) {
  type: 'aborted',
  _name: 'AbortError'
}

[Coding-Rod]

I got the exact same error using WSL2 and Windows 11, Abort error, Has anyone solved already?

[Coding-Rod]

I temporarily fix it by stopping using WSL extension. I'm just using REMOTE-SSH.

But it is important to install opens sh first on WSL. More info here

[FalcorX]

To resolve the "Error sending telemetry AbortError: The operation was aborted." error when using Windows 11 / WSL2 and Visual Studio Code with the WSL Extension I had to manually set my DNS server in windows. In Network Connections > Properties > Internet Protocol Version 4 > Properties > Use the following DNS server addresses: Primary: 1.1.1.1 Alternate: 8.8.8.8

[chrmarti]

Continuing in https://github.com/microsoft/vscode-copilot-release/issues/741 as this matches the originally reported error.