Chat doesn't load, panel not showing

[LadyKerr]

Type: Bug

Panel or Inline chat are not showing. Latest VS Code insiders and pre-release.

1. Restarted VS Code several times
2. 🐛 No Chat show up
3. Checked for updates on VS Code and extensions (no updates)
4. Reloaded one more time
5. Then Copilot Chat extension showed an Update that I applied
6. Reload and Chat worked.

This happened multiple times before, where Chat only opened after using the Copilot menu.

Filed with help from @digitarald.

2024-05-20 10:21:01.762 [info] [FetcherService] Using the Helix fetcher.
2024-05-20 10:21:01.762 [info] [gitExtensionService] Initializing Git extension service.
2024-05-20 10:21:01.762 [info] [gitExtensionService] Successfully activated the vscode.git extension.
2024-05-20 10:21:01.762 [info] [gitExtensionService] Enablement state of the vscode.git extension: true.
2024-05-20 10:21:01.762 [info] [gitExtensionService] Successfully registered Git commit message provider.
2024-05-20 10:21:01.795 [info] [auth] Logged in as LadyKerr
2024-05-20 10:21:02.576 [info] [chat] copilot token chat_enabled: true
2024-05-20 10:21:02.576 [info] [githubTitleAndDescriptionProvider] Initializing GitHub PR title and description provider provider.
2024-05-20 10:21:02.576 [info] [githubTitleAndDescriptionProvider] GitHub.vscode-pull-request-github extension is not yet activated.
2024-05-20 10:21:02.577 [info] [auth] Got Copilot token for LadyKerr

Extension version: 0.15.2024043005 VS Code version: Code - Insiders 1.90.0-insider (f209ce35ef894bd32c12057724e8d1f1139c433f, 2024-05-17T17:50:31.772Z) OS version: Darwin arm64 23.5.0 Modes:

System Info

|Item|Value| |---|---| |CPUs|Apple M1 Max (10 x 2400)| |GPU Status|2d_canvas: enabled
canvas_oop_rasterization: enabled_on
direct_rendering_display_compositor: disabled_off_ok
gpu_compositing: enabled
multiple_raster_threads: enabled_on
opengl: enabled_on
rasterization: enabled
raw_draw: disabled_off_ok
skia_graphite: disabled_off
video_decode: enabled
video_encode: enabled
webgl: enabled
webgl2: enabled
webgpu: enabled| |Load (avg)|2, 3, 3| |Memory (System)|64.00GB (23.05GB free)| |Process Argv|--crash-reporter-id 2b597573-57b1-4e73-bd11-c1837bbd8246| |Screen Reader|no| |VM|0%|

A/B Experiments

``` vsliv368cf:30146710 vspor879:30202332 vspor708:30202333 vspor363:30204092 tftest:31042121 vstes627:30244334 vscod805cf:30301675 vsaa593:30376534 py29gd2263:31024238 c4g48928:30535728 962ge761:30841072 pythongtdpath:30726887 welcomedialog:30812478 pythonidxpt:30768918 pythonnoceb:30776497 asynctok:30898717 dsvsc013:30777762 dsvsc014:30777825 dsvsc015:30821418 pythontestfixt:30866404 pythonregdiag2:30926734 pythonmypyd1:30859725 pythoncet0:30859736 2e7ec940:31000449 pythontbext0:30879054 accentitlementst:30870582 dsvsc016:30879898 dsvsc017:30880771 dsvsc018:30880772 cppperfnew:30980852 pythonait:30973460 showvideot:31016890 chatpanelt:31014475 9c06g630:31013171 a69g1124:31018687 dvdeprecation:31040973 pythonprt:31036556 dwnewjupyter:31046869 impr_priority:31052045 26j00206:31048877 ```

[digitarald]

Looks like the extension was still outdated, even though she reloaded multiple times.

I did open extension viewlet and saw 0.16, which I guess is not what installed but shown via marketplace.

[digitarald]

@sandy081 we ended up disabling updates on this machine. The extension kept updating from broken 0.15 to working 0.16 and back and forth.

[sandy081]

@digitarald Seems the issue described is not the same what you mentioned in your comment, Can you please explain what is the issue here? It would be great if you can share a video of what happening.