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microsoft / vscode-tools-for-ai

Azure Machine Learning for Visual Studio Code, previously called Visual Studio Code Tools for AI, is an extension to easily build, train, and deploy machine learning models to the cloud or the edge with Azure Machine Learning service.
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Failure installing VS Code Server #2409

Open tbombach opened 5 months ago

tbombach commented 5 months ago

From Customer Support:

Actual Behavior

I have a Cx who is unable to create compute instances from Azure AI Studio and is getting the following error in VS Code (desktop) "Maximum retries exhausted. Could not install VS Code server on <CI>: Cannot parse output from Terminal Output

Source: Azure Machine Learning - Remote" The Cx also has mentioned that the instance on linux version 24.01.30 are working fine but the instances on linux version 24.06.10 are experiencing this issue. Could you please provide some insights to cascade to the customer?

Steps to Reproduce the Problem

TBD

Specifications

tbombach commented 4 months ago

For context, this step is when the extension is installing VS Code server via Jupyter terminal. However, in this case it seems that there is an unexpected error case on the CI that prevents installation

Currently checking if customer is using an Azure FIrewall or NSG rules. Those can interfere with installing VS Code server on the Compute Instance. This page details the inbound/outbound rules that must be configured: https://learn.microsoft.com/en-us/azure/machine-learning/how-to-access-azureml-behind-firewall?view=azureml-api-2&tabs=ipaddress%2Cpublic