user installed fonts not loaded after a reboot

[olfek]

VS Code Version:

Version: 1.75.0 (user setup)
Commit: e2816fe719a4026ffa1ee0189dc89bdfdbafb164
Date: 2023-02-01T15:23:45.584Z
Electron: 19.1.9
Chromium: 102.0.5005.194
Node.js: 16.14.2
V8: 10.2.154.23-electron.0
OS: Windows_NT x64 10.0.22621
Sandboxed: No

OS Version:

     Edition  Windows 11 Pro
     Version  22H2
    OS build  22621.1194
  Experience  Windows Feature Experience Pack 1000.22638.1000.0

Steps to Reproduce:

1. Download JetBrains Mono: https://www.jetbrains.com/lp/mono
2. Install JetBrainsMono-Regular.ttf
3. Install JetBrainsMonoNL-Regular.ttf
4. Set "editor.fontFamily": "'JetBrains Mono'" in settings
5. Set "editor.fontFamily": "'JetBrains Mono NL'" in settings

Observe that NL works and the plain one doesn't.

[olfek]

Actually, NL has stopped working now too 🤷‍♂️

[kiriharu]

Same problem, but NL works file

[rzhao271]

I'm unable to reproduce the issue. Both fonts work for me. Does the issue still occur for either of you on the latest version of VS Code? If so, does the font work in other programs?

[olfek]

still doesn't work

Version: 1.79.2 (user setup)
Commit: 695af097c7bd098fbf017ce3ac85e09bbc5dda06
Date: 2023-06-14T08:57:04.379Z
Electron: 22.5.7
Chromium: 108.0.5359.215
Node.js: 16.17.1
V8: 10.8.168.25-electron.0
OS: Windows_NT x64 10.0.22621

@rzhao271

[olfek]

   Edition  Windows 11 Pro
   Version  22H2
  OS build  22621.1928
Experience  Windows Feature Experience Pack 1000.22644.1000.0

[olfek]

The JetBrains fonts don't show in Notepad or Paint or Paint 3D hmm 🤔

They do show in Inkscape and GIMP

[olfek]

Windows Terminal shows this error

[olfek]

Actually

It works now after removing and adding the font again 🤷

JetBrainsMono-Regular.ttf

[vscodenpa]

We closed this issue because we don't plan to address it in the foreseeable future. If you disagree and feel that this issue is crucial: we are happy to listen and to reconsider.

If you wonder what we are up to, please see our roadmap and issue reporting guidelines.

Thanks for your understanding, and happy coding!

[olfek]

After restarting my computer, it has now stopped working again hmm 🤔

@rzhao271 any chance we could re-open this? 🙏

[rzhao271]

Does the font issue only occur with VS Code, or is it like https://github.com/microsoft/vscode/issues/173543#issuecomment-1620319004?

[olfek]

yeah it is the same as in that comment @rzhao271

[rzhao271]

That seems more like a general font installation issue. Try uninstalling the font, redownloading the fonts from the JetBrains website, and then reinstalling them.

[olfek]

I think this might be a Windows bug.

Windows Terminal also has trouble loading user installed fonts after a reboot.

And I tried a different font too, Roboto Mono, same problem.

@rzhao271 you work at Microsoft right? could you perhaps share this internally with the Windows team?

[olfek]

So the steps for me are:

1. Install a new font.
2. Use font in VS Code / Windows Terminal - it works.
3. Reboot computer.
4. Font does not work.

[olfek]

Windows Font Cache Service

It may be a bug in the Windows Font Cache Service because following the instructions here (https://thegeekpage.com/how-to-delete-the-font-cache-on-windows-10/) temporarily fixes it until the next reboot.

[rohitprofc]

Hello 👋🏻 geeks @olfek , @rzhao271 , @kiriharu , @VSCodeTriageBot

• I too face the same problem.
• After rebooting the system I was unable to see the JetBrains Font in VS Code
• But I tried installing font for all users like this ⬇️
• 
• Issue was solved - #173543

In windows 11:

1. Select all in JetBrains font folder
2. Right click and got to show more options
3. There you can find Install for all users
4. Click install for all users
   • 

[olfek]

I can confirm that this solution works! Thank you! @rohitprofc

[olfek]

@rzhao271 So VSCode doesn't load user installed fonts after a reboot? 😕😕😕

[rzhao271]

Reopening and marking as confirmation-pending

[rohitprofc]

@rzhao271 So VSCode doesn't load user installed fonts after a reboot? 😕😕😕

@rzhao271 @olfek

Windows OS also doesn't allow any user scripts to run, we have to give permissions to scripts also.

( I tried to install 3rd party packages [ that include some script files ] to directly download the src files from chrome inspect, so that we can download whole frontend locally 😝)

I don't know whether this one is only with windows 11 because version 11 brought more security features like secure boot, TPM 2.0 and improved kernel security layers. 💪

Maybe this is a move to improve security. 😌

[jordles]

Windows Font Cache Service

It may be a bug in the Windows Font Cache Service because following the instructions here (https://thegeekpage.com/how-to-delete-the-font-cache-on-windows-10/) temporarily fixes it until the next reboot.

Can confirm this is still an issue. I recently upgraded to windows 11, and thats when the fonts stopped working. Deleting font cache was the only way i could fix it. Though i had downloaded a new font some time after upgrading to windows 11, so that font was working for some time. After this new font stopped working, did I actually notice none of my user-installed fonts were working.

[earomc]

Still a problem for me. I don't have admin rights on my machine, meaning I cannot do the "Install for all users" solution. I always have to install the font again after each restart ...

[astrolemonade]

I have the same issue. Reinstalling the fonts doesn't fix the issue, they're still gone after reboot.

Edition Windows 11 Pro
Version 23H2
Installed on    ‎8/‎5/‎2024
OS build    22631.3958
Experience  Windows Feature Experience Pack 1000.22700.1026.0

[rohitprofc]

@jordles @rzhao271 @astrolemonade

• As I said already here installing the font for all users should fix issue.
• @earomc Without having admin rights I think we cannot solve the problem.