vscodebot[bot]
commented
4 years ago (Experimental duplicate detection) Thanks for submitting this issue. Please also check if it is already covered by an existing one, like:
Closed PierrickLozach closed 4 years ago
vscodebot[bot]
commented
4 years ago (Experimental duplicate detection) Thanks for submitting this issue. Please also check if it is already covered by an existing one, like:
RMacfarlane
commented
4 years ago @PierrickI3 I'm having trouble reproducing this with the default formatter as described here: https://github.com/microsoft/vscode/issues/54266#issuecomment-421305388
Can you confirm that all extensions are disabled when you see this? Is there a code sample you can provide that has this behavior?
PierrickLozach
commented
4 years ago Hi @RMacfarlane,
I can confirm that all extensions are disabled (see video as well as screenshot below on the left pane).
Here is a screenshot showing the formatter:
I created a very small HTML page with some javascript and it does not seem to happen. However, it still happens on my (larger) html page. Here it is (same one than in the video):
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no">
<meta name="description" content="">
<meta name="author" content="">
<title>AE Upsell 2</title>
<!--#region Stylesheets -->
<!-- Custom fonts-->
<link href="vendor/fontawesome-free/css/all.min.css" rel="stylesheet" type="text/css">
<link
href="https://fonts.googleapis.com/css?family=Nunito:200,200i,300,300i,400,400i,600,600i,700,700i,800,800i,900,900i"
rel="stylesheet">
<!-- Open Layers -->
<link rel="stylesheet" href="https://cdn.jsdelivr.net/gh/openlayers/openlayers.github.io@master/en/v6.1.1/css/ol.css"
type="text/css">
<!-- Font Awesome -->
<link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/5.11.2/css/all.css">
<!-- Custom styles for this template-->
<link href="css/sb-admin-2.min.css" rel="stylesheet">
<!-- Progress bars with percentage -->
<link rel="stylesheet" href="css/circle.css">
<!-- Bootstrap -->
<link rel="stylesheet" href="https://stackpath.bootstrapcdn.com/bootstrap/4.3.1/css/bootstrap.min.css">
<!-- Bootstrap Date Picker -->
<link rel="stylesheet" href="vendor/bootstrap-datepicker/dist/css/bootstrap-datepicker3.standalone.min.css">
<!-- Custom styles -->
<link rel="stylesheet" href="css/main.css">
<!--#endregion -->
</head>
<body id="page-top">
<div id="fadeMe" style="display:none">
<div class="spinner"></div>
<div class="spinner-text" id="spinner-text"></div>
</div>
<!-- Page Wrapper -->
<div id="wrapper">
<!-- Content Wrapper -->
<div id="content-wrapper" class="d-flex flex-column">
<!-- Main Content -->
<div id="content">
<!-- Begin Page Content -->
<div id="printContent" class="container-fluid mt-4">
<!-- Page Heading -->
<div class="d-sm-flex align-items-center justify-content-between mb-4">
<h1 id="title" class="h3 mb-0 text-gray-800">AE Upsell 2</h1>
<button class="d-none d-sm-inline-block btn btn-sm btn-primary shadow-sm" data-toggle="modal"
data-target="#configModal"><i class="fas fa-sync-alt fa-sm text-white-50"></i> Get Data</button>
<button href="#" id="generateReport" class="d-none d-sm-inline-block btn btn-sm btn-primary shadow-sm"><i
class="fas fa-download fa-sm text-white-50"></i> Print Report</button>
</div>
<!-- Configuration Modal -->
<div class="modal fade" id="configModal" tabindex="-1" role="dialog" aria-labelledby="configModalLabel"
aria-hidden="true">
<div class="modal-dialog" role="document">
<div class="modal-content">
<div class="modal-header">
<h5 class="modal-title" id="configModalLabel">Configuration</h5>
<button type="button" class="close" data-dismiss="modal" aria-label="Close">
<span aria-hidden="true">×</span>
</button>
</div>
<div class="modal-body">
<form>
<div class="form-group">
<label for="clientId" class="col-form-label">OAuth Client Id:</label>
<input type="text" class="form-control" id="clientId"
value="a49ab989-0802-40a6-8c95-da1b6a44ecf0">
</div>
<div class="form-group">
<label for="clientSecret" class="col-form-label">OAuth Client Secret:</label>
<input type="password" class="form-control" id="clientSecret"
value="4p5mgg6ooH80DNqRj2Xro51VtO87YyhgBe323TaVIVk">
</div>
<div class="form-group">
<label for="environment" class="col-form-label">PureCloud Environment:</label>
<input type="text" class="form-control" id="environment" placeholder="e.g. mypurecloud.ie"
value="mypurecloud.ie">
</div>
<div class="form-group">
<label for="startDatePicker" class="col-form-label">Start Date:</label>
<input type="text" class="form-control" id="startDatePicker" value="2019-11-21T00:00:00.000Z">
</div>
<div class="form-group">
<label for="endDatePicker" class="col-form-label">End Date:</label>
<input type="text" class="form-control" id="endDatePicker" value="2019-11-22T00:00:00.000Z">
</div>
</form>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-secondary pull-left" data-dismiss="modal">Cancel</button>
<button type="button" class="btn btn-success" id="testConnection">Test Connection</button>
<button type="button" class="btn btn-primary" id="getData">Go!</button>
</div>
</div>
</div>
</div>
<div>
What they are paying for and NOT using
</div>
<div>
What they could use if they upgraded
</div>
<div class="row">
<div class="col-xl-3 col-lg-5">
<!-- Licenses (Billable Usage) -->
<div class="col-xl-12 col-lg-12">
<div class="card shadow mb-4">
<div class="card-header py-3">
<h6 class="m-0 font-weight-bold text-primary">Licenses Usage</h6>
<div class="row ml-0 mt-1 mb-1">
<small class="date-range-start text-gray-500"><span class="startDate">yyyy/mm/dd</span> to <span
class="endDate">yyyy/mm/dd</span></small>
</div>
</div>
<div class="card-body">
<div class="table-responsive">
<table class="table table-bordered" width="100%" cellspacing="0">
<thead>
<tr>
<th>Name</th>
<th>Count</th>
</tr>
</thead>
<tbody id="billableUsageBody">
</tbody>
</table>
<small id="licensingLevel" class="text-muted"></small>
</div>
</div>
</div>
</div>
<!-- Organization Features -->
<div class="col-xl-12 col-lg-12">
<div class="card shadow mb-4">
<div class="card-header py-3">
<h6 class="m-0 font-weight-bold text-primary">Organization Features</h6>
</div>
<div class="card-body">
<div class="table-responsive">
<table class="table table-bordered" id="dataTable" width="100%" cellspacing="0">
<thead>
<tr>
<th>Feature</th>
<th>Enabled?</th>
</tr>
</thead>
<tbody id="organizationFeaturesBody">
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<!-- Licenses Guide -->
<div class="col-xl-9 col-lg-7">
<div class="card shadow mb-4">
<div class="card-header py-3">
<h6 class="m-0 font-weight-bold text-primary">Licenses Guide</h6>
<div class="row ml-0 mt-1 mb-1">
<small class="date-range-start text-gray-500">Taken from <a
href="https://www.genesys.com/platform/purecloud/purecloud-pricing"
target="_blank">https://www.genesys.com/platform/purecloud/purecloud-pricing</a></small>
</div>
</div>
<div class="card-body" id="licensesGuideBody">
</div>
</div>
</div>
</div>
<!-- Historical Data -->
<div class="mb-4">
<hr>
<h4 class="text-center mb-0 text-gray-800">Historical Data</h4>
</div>
<div class="row">
<!-- Flows -->
<div class="col-xl-2 col-md-4 mb-4">
<div class="card border-left-warning shadow h-100 py-2">
<div class="card-body">
<div class="row no-gutters align-items-center">
<div class="col mr-2">
<div class="text-xs font-weight-bold text-warning text-uppercase mb-1">Flows</div>
<div class="h5 mb-0 font-weight-bold text-gray-800" id="totalFlowsUsage">0</div>
</div>
<div class="col-auto">
<i class="fas fa-stream fa-2x text-gray-300"></i>
</div>
</div>
</div>
</div>
</div>
<!-- Queues -->
<div class="col-xl-2 col-md-4 mb-4">
<div class="card border-left-warning shadow h-100 py-2">
<div class="card-body">
<div class="row no-gutters align-items-center">
<div class="col mr-2">
<div class="text-xs font-weight-bold text-warning text-uppercase mb-1">Queues</div>
<div class="h5 mb-0 font-weight-bold text-gray-800" id="totalQueuesUsage">0</div>
</div>
<div class="col-auto">
<i class="fas fa-users-cog fa-2x text-gray-300"></i>
</div>
</div>
</div>
</div>
</div>
<!-- Conversations -->
<div class="col-xl-4 col-md-6 mb-4">
<div class="card border-left-primary shadow h-100 py-2">
<div class="card-body" id="conversationsCard">
<div id="overlay-div" style="display: none;">
<div class="w-100 d-flex justify-content-center align-items-center">
<div class="spinner-div"></div>
</div>
</div>
<div class="row no-gutters align-items-center">
<div class="col mr-2">
<div class="text-xs font-weight-bold text-primary text-uppercase mb-1">Routing</div>
<div class="h5 mb-0 font-weight-bold text-gray-800" id="totalMediaUsage">0</div>
<div class="row ml-0">
<small data-toggle="tooltip" title="Calls" id="calls"><i class="fas fa-phone"></i><span
id="totalMediaUsage_calls" class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Chats" id="chats"><i class="ml-2 fas fa-comments"></i><span
id="totalMediaUsage_chats" class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Emails" id="emails"><i
class="ml-2 far fa-envelope"></i><span id="totalMediaUsage_emails"
class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Callbacks" id="callbacks"><i
class="ml-2 fas fa-undo"></i><span id="totalMediaUsage_callbacks"
class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Co-Browse Sessions" id="cobrowses"><i
class="ml-2 fas fa-globe"></i><span id="totalMediaUsage_cobrowses"
class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Videos" id="videos"><i class="ml-2 fas fa-video"></i><span
id="totalMediaUsage_videos" class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Screen Shares" id="screenshares"><i
class="ml-2 fas fa-desktop"></i><span id="totalMediaUsage_screenshares"
class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Messages" id="messages"><i
class="ml-2 far fa-sticky-note"></i><span id="totalMediaUsage_messages"
class="ml-1">0</span></small>
</div>
<div class="row ml-0 mt-1">
<small class="date-range-start text-gray-500"><span class="startDate">yyyy/mm/dd</span> to <span
class="endDate">yyyy/mm/dd</span></small>
</div>
</div>
<div class="col-auto">
<div id="mediaUsagePercentValue">
<span id="mediaUsagePercentText">0%</span>
<div class="slice">
<div class="bar"></div>
<div class="fill"></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- Recordings -->
<div class="col-xl-3 col-md-6 mb-4">
<div class="card border-left-info shadow h-100 py-2">
<div class="card-body" id="recordingsCard">
<div id="overlay-div" style="display: none;">
<div class="w-100 d-flex justify-content-center align-items-center">
<div class="spinner-div"></div>
</div>
</div>
<div class="row no-gutters align-items-center">
<div class="col mr-2">
<div class="text-xs font-weight-bold text-info text-uppercase mb-1">Recordings (Usage)</div>
<div class="row no-gutters align-items-center">
<div class="col-auto">
<div class="h5 mb-0 mr-3 font-weight-bold text-gray-800" id="percRecordings">0%</div>
</div>
<div class="col">
<div class="progress progress-sm mr-2">
<div class="progress-bar bg-info" role="progressbar" style="width: 0%" aria-valuenow="50"
aria-valuemin="0" aria-valuemax="100" id="recordings_progressbar"></div>
</div>
</div>
</div>
<div class="row ml-0">
<small data-toggle="tooltip" title="Recorded Calls" id="calls_recordings"><i
class="fas fa-phone"></i><span id="totalRecordingsUsage_calls" class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Recorded Chats" id="chats_recordings"><i
class="ml-2 fas fa-comments"></i><span id="totalRecordingsUsage_chats"
class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Recorded Emails" id="emails_recordings"><i
class="ml-2 far fa-envelope"></i><span id="totalRecordingsUsage_emails"
class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Recorded Messages" id="messages_recordings"><i
class="ml-2 far fa-sticky-note"></i><span id="totalRecordingsUsage_messages"
class="ml-1">0</span></small>
</div>
<div class="row ml-0 mt-1">
<small class="date-range-start text-gray-500"><span class="startDate">yyyy/mm/dd</span> to <span
class="endDate">yyyy/mm/dd</span></small>
</div>
</div>
<div class="col-auto">
<i class="fas fa-file-audio fa-2x text-gray-300"></i>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- /Historical Data -->
<!-- Current Data -->
<div class="mb-4">
<hr>
<h4 class="text-center mb-0 text-gray-800">Current Configuration</h4>
</div>
<div class="row">
<!-- Contact Center -->
<div class="col-xl-4 col-md-3 mb-4">
<div class="card border-left-success shadow h-100 py-2">
<div class="card-body">
<div class="row no-gutters align-items-center">
<div class="col mr-2">
<div class="text-xs font-weight-bold text-success text-uppercase mb-1">Contact Center
Configuration</div>
<div class="row ml-0">
<small data-toggle="tooltip" title="Active Users" id="activeUsers"><i
class="fas fa-user"></i><span id="totalUsersUsage" class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Evaluation Forms" id="evaluationForms"><i
class="fas fa-list ml-2"></i><span id="totalEvaluationForms" class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Response Libraries" id="responseLibraries"><i
class="fas fa-book ml-2"></i><span id="totalResponseLibraries" class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Skills" id="skills"><i
class="fas fa-chalkboard-teacher ml-2"></i><span id="totalSkills"
class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Wrap Up Codes" id="wrapUpCodes"><i
class="fas fa-calendar-check ml-2"></i><span id="totalWrapUpCodes"
class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Scripts" id="scripts"><i
class="fas fa-scroll ml-2"></i><span id="totalScripts" class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Dialer Campaigns" id="dialerCampaigns"><i
class="fas fa-phone-volume ml-2"></i><span id="totalDialerCampaigns"
class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Contact Lists" id="contactLists"><i
class="fas fa-address-book ml-2"></i><span id="totalContactLists"
class="ml-1">0</span></small>
</div>
</div>
<div class="col-auto">
<i class="fas fa-users fa-2x text-gray-300"></i>
</div>
</div>
</div>
</div>
</div>
<!-- Workforce Management -->
<div class="col-xl-2 col-md-3 mb-4">
<div class="card border-left-success shadow h-100 py-2">
<div class="card-body">
<div class="row no-gutters align-items-center">
<div class="col mr-2">
<div class="text-xs font-weight-bold text-success text-uppercase mb-1">Workforce Management</div>
<div class="row ml-0">
<small data-toggle="tooltip" title="Management Units" id="managementUnits"><i
class="fas fa-tasks"></i><span id="totalManagementUnitsUsage" class="ml-1">0</span></small>
<small data-toggle="tooltip" title="Scheduling Runs" id="schedulingRuns"><i
class="fas fa-calendar-alt ml-2"></i><span id="totalSchedulingRunsUsage"
class="ml-1">0</span></small>
</div>
</div>
<div class="col-auto">
<i class="far fa-clock fa-2x text-gray-300"></i>
</div>
</div>
</div>
</div>
</div>
<!-- Documents -->
<div class="col-xl-2 col-md-3 mb-4">
<div class="card border-left-success shadow h-100 py-2">
<div class="card-body">
<div class="row no-gutters align-items-center">
<div class="col mr-2">
<div class="text-xs font-weight-bold text-success text-uppercase mb-1">Documents</div>
<div class="h5 mb-0 font-weight-bold text-gray-800" id="totalDocuments">0</div>
</div>
<div class="col-auto">
<i class="far fa-file fa-2x text-gray-300"></i>
</div>
</div>
</div>
</div>
</div>
<!-- External Contacts -->
<div class="col-xl-2 col-md-3 mb-4">
<div class="card border-left-success shadow h-100 py-2">
<div class="card-body">
<div class="row no-gutters align-items-center">
<div class="col mr-2">
<div class="text-xs font-weight-bold text-success text-uppercase mb-1">External Contacts</div>
<div class="h5 mb-0 font-weight-bold text-gray-800" id="totalExternalContacts">0</div>
</div>
<div class="col-auto">
<i class="fas fa-id-card fa-2x text-gray-300"></i>
</div>
</div>
</div>
</div>
</div>
<!-- GDPR Requests -->
<div class="col-xl-2 col-md-3 mb-4">
<div class="card border-left-success shadow h-100 py-2">
<div class="card-body">
<div class="row no-gutters align-items-center">
<div class="col mr-2">
<div class="text-xs font-weight-bold text-success text-uppercase mb-1">GDPR Requests</div>
<div class="h5 mb-0 font-weight-bold text-gray-800" id="totalGDPRRequests">0</div>
</div>
<div class="col-auto">
<i class="fas fa-address-card fa-2x text-gray-300"></i>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="row">
<!-- Divisions -->
<div class="col-xl-2 col-md-4 mb-4">
<div class="card border-left-warning shadow h-100 py-2">
<div class="card-body">
<div class="row no-gutters align-items-center">
<div class="col mr-2">
<div class="text-xs font-weight-bold text-warning text-uppercase mb-1">Divisions</div>
<div class="h5 mb-0 font-weight-bold text-gray-800" id="totalDivisionsUsage">0</div>
</div>
<div class="col-auto">
<i class="fas fa-divide fa-2x text-gray-300"></i>
</div>
</div>
</div>
</div>
</div>
<!-- Telephony -->
<div class="col-xl-2 col-md-4 mb-4">
<div class="card border-left-warning shadow h-100 py-2">
<div class="card-body">
<div class="row no-gutters align-items-center">
<div class="col mr-2">
<div class="text-xs font-weight-bold text-warning text-uppercase mb-1">Telephony</div>
<div class="h5 mb-0 font-weight-bold text-gray-800" id="totalTelephony">0%</div>
</div>
<div class="col-auto">
<i class="fas fa-phone fa-2x text-gray-300"></i>
</div>
</div>
<div class="row ml-0">
<small data-toggle="tooltip" title="Stations" id="stations"><i class="fas fa-phone"></i><span
id="totalStationsUsage" class="ml-1">0</span></small>
<small data-toggle="tooltip" id="edges" title="Edges"><i class="ml-2 fas fa-server"></i><span
id="totalEdgesUsage" class="ml-1">0</span></small>
<small data-toggle="tooltip" id="smsPhoneNumbers" title="SMS Phone Numbers" id="sms"><i
class="ml-2 fas fa-sms"></i><span id="totalSMSPhoneNumbersUsage" class="ml-1">0</span></small>
</div>
</div>
</div>
</div>
<!-- Area Chart -->
<!-- <div class="col-xl-8 col-lg-7">
<div class="card shadow mb-4">
<div class="card-header py-3 d-flex flex-row align-items-center justify-content-between">
<h6 class="m-0 font-weight-bold text-primary">Earnings Overview</h6>
<div class="dropdown no-arrow">
<a class="dropdown-toggle" href="#" role="button" id="dropdownMenuLink" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">
<i class="fas fa-ellipsis-v fa-sm fa-fw text-gray-400"></i>
</a>
<div class="dropdown-menu dropdown-menu-right shadow animated--fade-in" aria-labelledby="dropdownMenuLink">
<div class="dropdown-header">Dropdown Header:</div>
<a class="dropdown-item" href="#">Action</a>
<a class="dropdown-item" href="#">Another action</a>
<div class="dropdown-divider"></div>
<a class="dropdown-item" href="#">Something else here</a>
</div>
</div>
</div>
<div class="card-body">
<div class="chart-area">
<canvas id="myAreaChart"></canvas>
</div>
</div>
</div>
</div> -->
</div>
<div class="row">
<!-- Integrations -->
<div class="col-xl-4 col-lg-5">
<div class="card shadow mb-4">
<div class="card-header py-3">
<h6 class="m-0 font-weight-bold text-primary">Integrations</h6>
</div>
<div class="card-body">
<div class="table-responsive">
<table class="table table-bordered" id="dataTable" width="100%" cellspacing="0">
<thead>
<tr>
<th>Name</th>
<th>Count</th>
</tr>
</thead>
<tbody id="integrationsBody">
</tbody>
</table>
</div>
</div>
</div>
</div>
<!-- Stations -->
<div class="col-xl-4 col-lg-5">
<div class="card shadow mb-4">
<div class="card-header py-3">
<h6 class="m-0 font-weight-bold text-primary">Stations</h6>
</div>
<div class="card-body">
<div class="table-responsive">
<table class="table table-bordered" id="dataTable" width="100%" cellspacing="0">
<thead>
<tr>
<th>Name</th>
<th>Count</th>
</tr>
</thead>
<tbody id="stationsBody">
</tbody>
</table>
</div>
</div>
</div>
</div>
<!-- Routing Languages -->
<div class="col-xl-4 col-lg-5">
<div class="card shadow mb-4">
<div class="card-header py-3">
<h6 class="m-0 font-weight-bold text-primary">Routing Languages</h6>
</div>
<div class="card-body">
<div class="table-responsive">
<table class="table table-bordered" id="dataTable" width="100%" cellspacing="0">
<thead>
<tr>
<th>Language</th>
</tr>
</thead>
<tbody id="routingLanguagesBody">
</tbody>
</table>
</div>
</div>
</div>
</div>
<!-- Identity Providers -->
<div class="col-xl-4 col-lg-5">
<div class="card shadow mb-4">
<div class="card-header py-3">
<h6 class="m-0 font-weight-bold text-primary">Identity Providers</h6>
</div>
<div class="card-body">
<div class="table-responsive">
<table class="table table-bordered" id="dataTable" width="100%" cellspacing="0">
<thead>
<tr>
<th>Name</th>
<th>Count</th>
</tr>
</thead>
<tbody id="identityProvidersBody">
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
<div class="row">
<!-- Locations -->
<div class="col-xl-4 col-lg-5">
<div class="card shadow mb-4">
<!-- Card Header - Dropdown -->
<div class="card-header py-3 d-flex flex-row align-items-center justify-content-between">
<h6 class="m-0 font-weight-bold text-primary">Locations</h6>
</div>
<!-- Card Body -->
<div class="card-body">
<div class="chart-pie pt-0 pb-1">
<div id="map" class="map"></div>
</div>
</div>
</div>
</div>
</div>
<!-- /Current Data -->
</div>
<!-- End of Main Content -->
<!-- Footer -->
<footer class="sticky-footer bg-white">
<div class="container my-auto">
<div class="copyright text-center my-auto">
<span>Copyright © Genesys 2020</span>
</div>
</div>
</footer>
<!-- End of Footer -->
</div>
<!-- End of Content Wrapper -->
</div>
<!-- End of Page Wrapper -->
<!-- Scroll to Top Button-->
<a class="scroll-to-top rounded" href="#page-top">
<i class="fas fa-angle-up"></i>
</a>
<!-- #region Imports -->
<!-- Bootstrap core JavaScript-->
<script src="https://code.jquery.com/jquery-3.4.1.min.js"></script>
<script src="https://cdnjs.cloudflare.com/ajax/libs/popper.js/1.14.7/umd/popper.min.js"
integrity="sha384-UO2eT0CpHqdSJQ6hJty5KVphtPhzWj9WO1clHTMGa3JDZwrnQq4sF86dIHNDz0W1"
crossorigin="anonymous"></script>
<script src="https://stackpath.bootstrapcdn.com/bootstrap/4.3.1/js/bootstrap.bundle.min.js"></script>
<!-- Core plugin JavaScript-->
<script src="https://cdnjs.cloudflare.com/ajax/libs/jquery-easing/1.4.1/jquery.easing.min.js"></script>
<!-- Open Layers -->
<script src="https://cdn.jsdelivr.net/gh/openlayers/openlayers.github.io@master/en/v6.1.1/build/ol.js"></script>
<!-- Chart Library -->
<script src="https://cdn.jsdelivr.net/npm/chart.js@2.9.3/dist/Chart.min.js"></script>
<!-- moment.js -->
<script src="https://cdnjs.cloudflare.com/ajax/libs/moment.js/2.24.0/moment.min.js"
integrity="sha256-4iQZ6BVL4qNKlQ27TExEhBN1HFPvAvAMbFavKKosSWQ=" crossorigin="anonymous"></script>
<!-- Bootstrap Date Picker -->
<script src="vendor/bootstrap-datepicker/dist/js/bootstrap-datepicker.min.js"></script>
<!-- #endregion -->
<script>
const devMode = false;
const locationIqToken = 'pk.22d11668ff9343048c0e186130d2f8a7'; // Geocoding (locationiq) token
const urlBasePath = devMode ? 'http://localhost:3000' : 'https://spkhldip36.execute-api.eu-central-1.amazonaws.com/dev';
const webSocketUrl = devMode ? 'ws://localhost:3001' : 'wss://anr7mnvwrg.execute-api.eu-central-1.amazonaws.com/dev';
var usages = {};
var isUsingPC1 = false, isUsingPC2 = false, isUsingPC3 = false, isUsingCollaborate = false, isUsingCommunicate = false;
//#region Date Pickers & Functions
$("#startDatePicker").datepicker({
format: "yyyy-mm-ddT00:00:00.000Z",
endDate: "+0d", // No future dates
autoclose: true, // Close after selecting date
weekStart: 1 // weeks start on Mondays
});
$("#endDatePicker").datepicker({
format: "yyyy-mm-ddT00:00:00.000Z",
endDate: "+0d", // No future dates
autoclose: true, // Close after selecting date
weekStart: 1 // weeks start on Mondays
});
Date.prototype.addDays = function (days) {
var date = new Date(this.valueOf());
date.setDate(date.getDate() + days);
return date;
}
function getDates(startDate, stopDate) {
var dateArray = [];
var currentDate = startDate;
while (currentDate < stopDate) {
var dateRange = {};
dateRange.startDate = new Date(currentDate).toISOString();
currentDate = currentDate.addDays(7);
if (currentDate > stopDate) {
currentDate = stopDate;
}
dateRange.endDate = new Date(currentDate).toISOString();
dateArray.push(dateRange);
}
return dateArray;
}
//#endregion
//#region Configuration Modal
$('#configModal').on('show.bs.modal', function (event) {
//$("#configModal #clientId").trigger('focus'); //TODO Not working and causing an issue with DatePicker
});
$("#getData").on("click", async (e) => {
e.preventDefault();
try {
console.log('Getting data...');
let clientId = $("#configModal #clientId").val();
let clientSecret = $("#configModal #clientSecret").val();
let environment = $("#configModal #environment").val();
let startDate = $("#configModal #startDatePicker").val();
let endDate = $("#configModal #endDatePicker").val();
if (!clientId || !clientSecret || !environment || !startDate || !endDate) {
alert('Invalid or missing parameters');
return;
}
// Start/End dates validation
if (new Date(startDate) >= new Date(endDate)) {
alert('Make sure the start date is before the end date');
return;
}
// Close the modal
$('#configModal').modal('toggle')
// Update date fields
var d = new Date(startDate);
var startDateString = ("0" + (d.getMonth() + 1)).slice(-2) + "-" + ("0" + d.getDate()).slice(-2) + "-" + d.getFullYear();
$(".startDate").text(startDateString);
var d = new Date(endDate);
var endDateString = ("0" + (d.getMonth() + 1)).slice(-2) + "-" + ("0" + d.getDate()).slice(-2) + "-" + d.getFullYear();
$(".endDate").text(endDateString);
await getData(clientId, clientSecret, environment, startDate, endDate);
} catch (error) {
console.error(error);
alert(error.message);
}
});
//#endregion
//#region Map
var vectorSources = [];
var map = new ol.Map({
target: 'map',
layers: [
new ol.layer.Tile({
source: new ol.source.OSM()
})
],
view: new ol.View({
center: ol.proj.fromLonLat([0, 40]),
zoom: 0 // Worldwide view
})
});
function addMapMarker(lon, lat) {
var marker = new ol.Feature({
geometry: new ol.geom.Point(
ol.proj.fromLonLat([lon, lat])
)
});
var vectorSource = new ol.source.Vector({
features: [marker]
});
vectorSources.push(vectorSource);
var markerVectorLayer = new ol.layer.Vector({
source: vectorSource,
});
map.addLayer(markerVectorLayer);
}
function removeAllMarkers() {
vectorSources.forEach((vectorSource) => {
vectorSource.clear();
});
}
async function getLonLat(address) {
var lonLat = {};
await $.ajax({
method: 'GET',
dataType: 'json',
url: `https://eu1.locationiq.com/v1/search.php?key=${locationIqToken}&q=${address}&format=json`
}).done((data, textStatus, jqXHR) => {
if (!data || data.length === 0) { return undefined };
lonLat.lon = data[0].lon;
lonLat.lat = data[0].lat;
}).always(() => {
console.log("getLonLat completed");
});
return lonLat;
}
//#endregion
//#region Spinner
function showSpinner() {
$("#fadeMe").addClass("fadeMe");
$("#fadeMe").show();
}
function showCardSpinner(cardName) {
console.log('Show card spinner for:', cardName);
$("#" + cardName + " #overlay-div").show();
}
function hideSpinner(div) {
$("#fadeMe").removeClass("fadeMe");
$("#fadeMe").hide();
}
function hideCardSpinner(cardName) {
console.log('Hide card spinner for:', cardName);
$("#" + cardName + " #overlay-div").hide();
}
//#endregion
//#region Licenses
var licenses = {
categories: [
{
name: "Graphical Scripting",
id: "graphical-scripting",
items: [
{
name: "Ability to Customize Script",
id: "ability-to-customize-script",
PureCloud1: false,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Default Script - Basic Contact Info",
id: "default-script-basic-contact-info",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Import/Export Scripts",
id: "import-export-scripts",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Inbound Call Support",
id: "inbound-call-support-scripts",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Outbound Call Support",
id: "outbound-call-support-scripts",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "URL Screen Pop",
id: "url-screen-pop-scripts",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Chat",
id: "chat-scripts",
PureCloud1: false,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Email",
id: "email-scripts",
PureCloud1: false,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Messaging - Messaging Platforms",
id: "messaging-scripts",
PureCloud1: false,
PureCloud2: false,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Messaging - SMS",
id: "sms-scripts",
PureCloud1: false,
PureCloud2: false,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Voice",
id: "voice-scripts",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Complex Variable Types",
id: "complex-variable-types-scripts",
PureCloud1: false,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Pre-packaged Validations",
id: "pre-packaged-validations-scripts",
PureCloud1: false,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Scripts Error Panel",
id: "error-panel-scripts",
PureCloud1: false,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Templates",
id: "templates-scripts",
PureCloud1: false,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
},
{
name: "Version Control",
id: "version-control-scripts",
PureCloud1: false,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "scripts"
}
]
},
{
name: "Integrations",
id: "integrations",
items: [
{
name: "Access Control",
id: "access-control",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "divisions"
},
{
name: "Altocloud",
id: "integrations-altocloud",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "Amazon Lex Digital Bots",
id: "integrations-lex-digital-bots",
PureCloud1: false,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "Amazon Lex Voicebots",
id: "integrations-lex-voice-bots",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "Click-to-Dial (tel: links)",
id: "integrations-click-to-dial-tel-links",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "Make Call from Context Menu",
id: "integrations-make-call-from-context-menu",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "PureCloud UI Embedded in Browser Extension",
id: "integrations-ui-embedded-in-browser-extension",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "Screen Pops",
id: "integrations-screen-pops",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "Call Logging",
id: "integrations-call-logging",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "Click-to-Dial",
id: "integrations-click-to-dial",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "PureCloud UI Embedded in Salesforce",
id: "integrations-ui-embedded-in-salesforce",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "PureCloud UI Embedded in Zendesk",
id: "integrations-ui-embedded-in-zendesk",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "Microsoft Dynamics (Data Actions)",
id: "integrations-microsoft-dynamics-data-actions",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "REST (Access a 3rd Party REST API)",
id: "integrations-rest-3rd-party-rest-api",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "Salesforce (Data Actions)",
id: "integrations-salesforce-data-actions",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "Zendesk (Data Actions)",
id: "integrations-zendesk-data-actions",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
},
{
name: "Skype for Business",
id: "integrations-skype-for-business",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "integrations"
}
]
},
{
name: "Omnichannel Routing",
id: "omnichannel-routing",
items: [
{
name: "ACD Voicemail Routing",
id: "acd-voicemail-routing",
PureCloud1: false,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "omnichannel-routing"
},
{
name: "Bullseye Routing",
id: "bullseye-routing",
PureCloud1: true,
PureCloud2: true,
PureCloud3: true,
Collaborate: false,
Communicate: false,
mappingItem: "omnichannel-routing"
}
]
}
]
};
function setLicensingLevel(license) {
switch (license) {
case 'PureCloud 3 User Usage':
isUsingPC3 = true;
break;
default:
break;
}
$("#licensingLevel").text(`PureCloud1: ${isUsingPC1}, PureCloud2: ${isUsingPC2}, PureCloud3: ${isUsingPC3}, Collaborate: ${isUsingCollaborate}, Communicate: ${isUsingCommunicate}`);
}
function populateLicenses(clientId, clientSecret, environment) {
$.each(licenses.categories, (i, category) => {
// Title
$("<h4/>", { class: "text-center mb-3 text-gray-800" }).text(category.name).appendTo("#licensesGuideBody");
// Table
let categoryTableDiv = $("<div/>", { id: "category-" + category.id, class: "table-responsive" }).appendTo("#licensesGuideBody");
//#region Table Headers
let table = $("<table/>", { class: "table table-bordered table-hover", width: "100%", cellspacing: "0" }).appendTo(categoryTableDiv);
let thead = $("<thead/>").appendTo(table);
let theadRow = $("<tr/>").appendTo(thead);
$("<th/>", { class: "text-center" }).text("Name").appendTo(theadRow);
$("<th/>", { class: "text-center " + (isUsingPC1 ? "text-white bg-success" : "") }).text("PureCloud 1").appendTo(theadRow);
$("<th/>", { class: "text-center " + (isUsingPC2 ? "text-white bg-success" : "") }).text("PureCloud 2").appendTo(theadRow);
$("<th/>", { class: "text-center " + (isUsingPC3 ? "text-white bg-success" : "") }).text("PureCloud 3").appendTo(theadRow);
$("<th/>", { class: "text-center " + (isUsingCollaborate ? "text-white bg-success" : "") }).text("Collaborate").appendTo(theadRow);
$("<th/>", { class: "text-center " + (isUsingCommunicate ? "text-white bg-success" : "") }).text("Communicate").appendTo(theadRow);
$("<th/>", { class: "text-center" }).text("Current State").appendTo(theadRow);
//#endregion
let tbody = $("<tbody/>", { id: "tbody-" + category.id }).appendTo(table);
// Populate items
$.each(category.items, async (i, item) => {
//#region License Levels
let row = $("<tr/>", { id: item.id }).appendTo(tbody);
$("<td/>", { class: "text-center" }).text(item.name).appendTo(row);
$("<td/>", { class: "text-center" }).html(item.PureCloud1 ? '<i class="fas fa-check"></i>' : "").appendTo(row);
$("<td/>", { class: "text-center" }).html(item.PureCloud2 ? '<i class="fas fa-check"></i>' : "").appendTo(row);
$("<td/>", { class: "text-center" }).html(item.PureCloud3 ? '<i class="fas fa-check"></i>' : "").appendTo(row);
$("<td/>", { class: "text-center" }).html(item.Collaborate ? '<i class="fas fa-check"></i>' : "").appendTo(row);
$("<td/>", { class: "text-center" }).html(item.Communicate ? '<i class="fas fa-check"></i>' : "").appendTo(row);
//#endregion
// Check actual usage
switch (item.mappingItem) {
case "divisions":
let accessControlUsage = await getDivisions(clientId, clientSecret, environment);
console.log('Access Control Usage:', accessControlUsage);
$("<td/>", { class: "text-center" }).text(accessControlUsage.divisions + " divisions").appendTo(row);
if (accessControlUsage.divisions > 1) { // There is always one division called "Home" by default
row.addClass('text-success');
}
else if ((isUsingPC1 && item.PureCloud1) || (isUsingPC2 && item.PureCloud2) || (isUsingPC3 && item.PureCloud3) || (isUsingCollaborate && item.Collaborate) || (isUsingCommunicate && item.Communicate)) {
row.addClass('text-danger');
}
break;
case "scripts":
let allFlowsWithScripts = usages.flows.filter(f => {
if (f.uiMetaData.hasOwnProperty('scripts') && f.uiMetaData.scripts.length > 0) { return f } else return;
});
let commentsCol = undefined, queuesWithScripts = 0;
switch (item.id) {
case 'inbound-call-support-scripts':
let allInboundFlowsWithScripts = allFlowsWithScripts.filter(f => f.type === 'inboundcall');
allInboundFlowsWithScripts.length > 0 ? row.addClass('text-success') : row.addClass('text-danger');
commentsCol = $("<td/>", { class: "text-center" }).text(allInboundFlowsWithScripts.length + " inbound flow(s) with scripts").appendTo(row);
// Are there queues with default scripts?
queuesWithScripts = usages.queues.filter(q => q.hasOwnProperty('defaultScripts') && Object.entries(q.defaultScripts).length > 0);
if (queuesWithScripts.length > 0) {
commentsCol.html(`${commentsCol.text()}<br>${queuesWithScripts.length} queue(s) with a default script`);
}
break;
case 'outbound-call-support-scripts':
let allOutboundFlowsWithScripts = allFlowsWithScripts.filter(f => f.type === 'outboundcall');
allOutboundFlowsWithScripts.length > 0 ? row.addClass('text-success') : row.addClass('text-danger');
commentsCol = $("<td/>", { class: "text-center" }).text(allOutboundFlowsWithScripts.length + " outbound flow(s) with scripts").appendTo(row);
// Are there queues with default scripts?
queuesWithScripts = usages.queues.filter(q => q.hasOwnProperty('defaultScripts') && Object.entries(q.defaultScripts).length > 0);
if (queuesWithScripts.length > 0) {
commentsCol.html(`${commentsCol.text()}<br>${queuesWithScripts.length} queue(s) with default scripts`);
}
break;
case 'url-screen-pop-scripts':
let scriptsWithUrlScreenPops = usages.scripts.filter(s => s.hasOwnProperty('customActions') && s.customActions.length > 0 && s.customActions.filter(ca => ca.action.block.filter(b => b.actionName === 'scripter.webPage')).length > 0);
scriptsWithUrlScreenPops.length > 0 ? row.addClass('text-success') : row.addClass('text-danger');
commentsCol = $("<td/>", { class: "text-center" }).text(scriptsWithUrlScreenPops.length + " script(s) with URL Screen Pops").appendTo(row);
break;
case 'chat-scripts':
let scriptsUsedWithChat = usages.scripts.filter(s => s.hasOwnProperty('features') && s.features.length > 0 && s.features.filter(f => f.chat.properties.enabled.value === true).length > 0);
scriptsUsedWithChat.length > 0 ? row.addClass('text-success') : row.addClass('text-danger');
commentsCol = $("<td/>", { class: "text-center" }).text(scriptsUsedWithChat.length + " script(s) used for Chats").appendTo(row);
break;
case 'email-scripts':
let scriptsUsedWithEmail = usages.scripts.filter(s => s.hasOwnProperty('features') && s.features.length > 0 && s.features.filter(f => f.email.properties.enabled.value === true).length > 0);
scriptsUsedWithEmail.length > 0 ? row.addClass('text-success') : row.addClass('text-danger');
commentsCol = $("<td/>", { class: "text-center" }).text(scriptsUsedWithEmail.length + " script(s) used for Emails").appendTo(row);
break;
case 'messaging-scripts':
let scriptsUsedWithMessaging = usages.scripts.filter(s => s.hasOwnProperty('features') && s.features.length > 0 && s.features.filter(f => f.message.properties.enabled.value === true).length > 0);
scriptsUsedWithMessaging.length > 0 ? row.addClass('text-success') : row.addClass('text-danger');
commentsCol = $("<td/>", { class: "text-center" }).text(scriptsUsedWithMessaging.length + " script(s) used for Emails").appendTo(row);
break;
case 'sms-scripts':
//Don't know how to find that out
commentsCol = $("<td/>", { class: "text-center" }).text("N/A").appendTo(row);
break;
case 'voice-scripts':
let scriptsUsedWithVoice = usages.scripts;
scriptsUsedWithVoice.length > 0 ? row.addClass('text-success') : row.addClass('text-danger');
commentsCol = $("<td/>", { class: "text-center" }).text(scriptsUsedWithVoice.length + " script(s) can be used for Voice").appendTo(row);
break;
case 'complex-variable-types-scripts':
//Don't know what this is
commentsCol = $("<td/>", { class: "text-center" }).text("N/A").appendTo(row);
break;
case 'pre-packaged-validations-scripts':
//Don't know what this is
commentsCol = $("<td/>", { class: "text-center" }).text("N/A").appendTo(row);
break;
case 'error-panel-scripts':
//Can't really find out whether this is used or not
commentsCol = $("<td/>", { class: "text-center" }).text("N/A").appendTo(row);
break;
case 'templates-scripts':
//No APIs to list templates
commentsCol = $("<td/>", { class: "text-center" }).text("N/A").appendTo(row);
break;
case 'version-control-scripts':
//No APIs to get multiple versions of a script
commentsCol = $("<td/>", { class: "text-center" }).text("N/A").appendTo(row);
break;
default:
commentsCol = $("<td/>", { class: "text-center" }).text(usages.scripts.length + " scripts").appendTo(row);
if (usages.scripts.length > 0) {
row.addClass('text-success');
}
else if ((isUsingPC1 && item.PureCloud1) || (isUsingPC2 && item.PureCloud2) || (isUsingPC3 && item.PureCloud3) || (isUsingCollaborate && item.Collaborate) || (isUsingCommunicate && item.Communicate)) {
row.addClass('text-danger');
}
break;
}
break;
case "integrations":
switch (item.id) {
case 'integrations-altocloud':
let hasAltocloudLicenses = usages.licenses.hasOwnProperty('PureCloud for Altocloud') ? usages.licenses['PureCloud for Altocloud'] : 0;
hasAltocloudLicenses > 0 ? row.addClass('text-success') : row.addClass('text-danger');
$("<td/>", { class: "text-center" }).text(hasAltocloudLicenses + " user(s) with an Altocloud license").appendTo(row);
break;
case 'integrations-lex-digital-bots':
let chatFlowsUsingLex = usages.flows.filter(f => f.type === 'inboundchat' && f.manifest.hasOwnProperty('lexBot') && f.manifest.lexBot.length > 0).length;
console.log('Chat flows using lex:', chatFlowsUsingLex);
chatFlowsUsingLex > 0 ? row.addClass('text-success') : row.addClass('text-danger');
$("<td/>", { class: "text-center" }).text(chatFlowsUsingLex + " chat flow(s) with Lex bots").appendTo(row);
break;
case 'integrations-lex-voice-bots':
let voiceFlowsUsingLex = usages.flows.filter(f => (f.type === 'inboundcall' || f.type === 'securecall') && f.manifest.hasOwnProperty('lexBot') && f.manifest.lexBot.length > 0).length;
voiceFlowsUsingLex > 0 ? row.addClass('text-success') : row.addClass('text-danger');
$("<td/>", { class: "text-center" }).text(voiceFlowsUsingLex + " voice flow(s) with Lex bots").appendTo(row);
break;
case 'integrations-click-to-dial-tel-links':
$("<td/>", { class: "text-center" }).text("N/A").appendTo(row);
break;
case 'integrations-make-call-from-context-menu':
$("<td/>", { class: "text-center" }).text("N/A").appendTo(row);
break;
case 'integrations-ui-embedded-in-browser-extension':
let embeddableFrameworkApps = usages.integrations.hasOwnProperty('embedded-client-app') ? usages.integrations['embeddable-framework'] : 0;
embeddableFrameworkApps > 0 ? row.addClass('text-success') : row.addClass('text-danger');
$("<td/>", { class: "text-center" }).text(embeddableFrameworkApps + " embedded framework apps").appendTo(row);
break;
case 'integrations-screen-pops':
let scriptsWithUrlScreenPops = usages.scripts.filter(s => s.hasOwnProperty('customActions') && s.customActions.length > 0 && s.customActions.filter(ca => ca.action.block.filter(b => b.actionName === 'scripter.webPage')).length > 0);
scriptsWithUrlScreenPops.length > 0 ? row.addClass('text-success') : row.addClass('text-danger');
let flowsWithScreenPops = usages.flows.filter(f => f.uiMetaData.hasOwnProperty('screenPops') && f.uiMetaData.screenPops.length > 0);
let screenPopsTd = $("<td/>", { class: "text-center" }).text(scriptsWithUrlScreenPops.length + " scripts with URL Screen Pops").appendTo(row);
let scriptsInFlowsWithScreenPops = usages.flows.filter(f => f.uiMetaData.hasOwnProperty('scripts') && f.uiMetaData.scripts.length > 0 && f.uiMetaData.scripts.filter(s => s.variables.properties.hasOwnProperty('Screen Pop URL')));
if (scriptsInFlowsWithScreenPops.length > 0) {
screenPopsTd.html(`${screenPopsTd.text()}<br>${scriptsInFlowsWithScreenPops.length} screen pop(s) found in script(s) used in flows`);
}
break;
case 'integrations-call-logging':
$("<td/>", { class: "text-center" }).text("N/A").appendTo(row);
break;
case 'integrations-click-to-dial':
$("<td/>", { class: "text-center" }).text("N/A").appendTo(row);
break;
case 'integrations-ui-embedded-in-salesforce':
$("<td/>", { class: "text-center" }).text("N/A (done in Salesforce)").appendTo(row);
break;
case 'integrations-ui-embedded-in-zendesk':
$("<td/>", { class: "text-center" }).text("N/A (done in Zendesk)").appendTo(row);
break;
case 'integrations-microsoft-dynamics-data-actions':
let microsoftDynamicsDataActions = usages.integrations.hasOwnProperty('microsoft-dynamics-data-actions') ? usages.integrations['microsoft-dynamics-data-actions'] : 0;
microsoftDynamicsDataActions > 0 ? row.addClass('text-success') : row.addClass('text-danger');
$("<td/>", { class: "text-center" }).text(microsoftDynamicsDataActions + " Microsoft Dynamics Data Action(s)").appendTo(row);
break;
case 'integrations-rest-3rd-party-rest-api':
let customRestActions = usages.integrations.hasOwnProperty('custom-rest-actions') ? usages.integrations['custom-rest-actions'] : 0;
customRestActions > 0 ? row.addClass('text-success') : row.addClass('text-danger');
$("<td/>", { class: "text-center" }).text(customRestActions + " Custom REST Action(s)").appendTo(row);
break;
case 'integrations-salesforce-data-actions':
let salesforceDataActions = usages.integrations.hasOwnProperty('salesforce-data-dip') ? usages.integrations['salesforce-data-dip'] : 0;
salesforceDataActions > 0 ? row.addClass('text-success') : row.addClass('text-danger');
$("<td/>", { class: "text-center" }).text(salesforceDataActions + " Salesforce Data Action(s)").appendTo(row);
break;
case 'integrations-zendesk-data-actions':
let zendeskDataActions = usages.integrations.hasOwnProperty('zendesk-data-actions') ? usages.integrations['zendesk-data-actions'] : 0;
zendeskDataActions > 0 ? row.addClass('text-success') : row.addClass('text-danger');
$("<td/>", { class: "text-center" }).text(zendeskDataActions + " Zendesk Data Action(s)").appendTo(row);
break;
case 'integrations-skype-for-business':
let skypeForBusinessUsage = usages.integrations.hasOwnProperty('skype-for-business-client') ? usages.integrations['skype-for-business-client'] : 0;
skypeForBusinessUsage > 0 ? row.addClass('text-success') : row.addClass('text-danger');
$("<td/>", { class: "text-center" }).text(skypeForBusinessUsage + " Skype For Business Client configured").appendTo(row);
break;
default:
break;
}
break;
case "omnichannel-routing":
switch (item.id) {
case 'acd-voicemail-routing':
let flowsWithVoicemailRouting = 0;
//This is dirty but I failed to use filter for nested subarrays in array
usages.flows.forEach((flow) => {
flow.flowSequenceItemList.forEach((flowSequenceItem) => {
if (flowSequenceItem.hasOwnProperty('actionList')) {
flowSequenceItem.actionList.forEach((action) => {
if (action.__type == 'TransferVoicemailAction') {
flowsWithVoicemailRouting++;
}
});
}
});
});
flowsWithVoicemailRouting > 0 ? row.addClass('text-success') : row.addClass('text-danger');
$("<td/>", { class: "text-center" }).text(flowsWithVoicemailRouting + " flow(s) with ACD Voicemail Routing").appendTo(row);
break;
case 'bullseye-routing':
let queuesWithBullseyeRouting = usages.queues.filter(q => q.hasOwnProperty('bullseye') && q.bullseye.rings.length > 0).length;
queuesWithBullseyeRouting > 0 ? row.addClass('text-success') : row.addClass('text-danger');
$("<td/>", { class: "text-center" }).text(queuesWithBullseyeRouting + " queue(s) with Bullseye Routing").appendTo(row);
break;
default:
break;
}
break;
default:
break;
}
// Customer has PC3 and feature is included in PC3? Flash row (text-danger)
// Customer has PC3 and feature is not included in PC3? Disable row (text-muted bg-light font-italic)
if (isUsingPC1 && item.PureCloud1) {
row.addClass('text-muted bg-light font-italic');
}
});
});
}
//#endregion
//#region Get Data
async function getData(clientId, clientSecret, environment, startDate, endDate) {
showSpinner();
//showCardSpinner("conversationsCard");
//showCardSpinner("recordingsCard");
$("#spinner-text").text("Loading... Please Wait...");
resetValues();
// Open web socket and process messages
const websocket = new WebSocket(webSocketUrl);
websocket.onmessage = ({ data }) => {
var data = JSON.parse(data);
console.log('Received data:', data);
if (data.hasOwnProperty('media')) {
// This isn't working properly yet
if (data.media.hasOwnProperty('status') && data.media.status === "FINISHED") {
console.log('No more media data...');
hideCardSpinner("conversationsCard");
} else {
processMediaMessage(data);
}
}
if (data.hasOwnProperty('recordings')) {
// This isn't working properly yet
if (data.recordings.hasOwnProperty('status') && data.recordings.status === "FINISHED") {
console.log('No more recordings data...');
hideCardSpinner("recordingsCard");
} else {
processRecordingsMessage(data);
}
}
};
websocket.onerror = error => {
console.error('onerror:', error);
};
websocket.onopen = () => {
console.log('Websocket opened!');
// Call time-dependent functions 7 days at a time (some PureCloud API functions can't accept date range greater than 7 days)
var dateRanges = getDates(new Date(startDate), new Date(endDate));
$.each(dateRanges, async (i, dateRange) => {
console.log(`Current date range: ${dateRange.startDate} to ${dateRange.endDate}`);
await getMedia(clientId, clientSecret, environment, dateRange.startDate, dateRange.endDate, endDate);
});
};
//#region Organization
try {
let organizationUsage = await getOrganization(clientId, clientSecret, environment);
usages.organization = organizationUsage.organization;
$("#title").text("AE Upsell2 - " + organizationUsage.organization.name);
$("#organizationFeaturesBody").empty();
for (var feature in organizationUsage.organization.features) {
if (organizationUsage.organization.features.hasOwnProperty(feature)) {
let row = $("<tr/>", {}).appendTo("#organizationFeaturesBody");
$("<td/>").text(feature).appendTo(row);
$("<td/>").text(organizationUsage.organization.features[feature]).appendTo(row);
row.addClass(organizationUsage.organization.features[feature] ? "text-success" : "text-danger");
}
}
} catch (error) {
console.error('Error while processing organization features:', error);
}
//#endregion
//#region Billable Usage
try {
let billableUsageArray = await getBillableUsage(clientId, clientSecret, environment, startDate, endDate);
usages.licenses = billableUsageArray.billableUsage;
$("#billableUsageBody").empty();
for (var billableUsage in billableUsageArray.billableUsage) {
if (billableUsageArray.billableUsage.hasOwnProperty(billableUsage)) {
let row = $("<tr/>", {}).appendTo("#billableUsageBody");
$("<td/>").text(billableUsage).appendTo(row);
$("<td/>").text(billableUsageArray.billableUsage[billableUsage]).appendTo(row);
setLicensingLevel(billableUsage);
}
}
} catch (error) {
console.error('Error while processing billable usage:', error);
}
//#endregion
//#region Flows
try {
let flowsUsage = await getFlows(clientId, clientSecret, environment);
usages.flows = flowsUsage.flows;
$("#totalFlowsUsage").text(flowsUsage.flows.length);
// Set colors
$("#totalFlowsUsage").removeClass(function (index, className) {
return (className.match(/\btext-\S+/g) || []).join(' ');
}).addClass(flowsUsage.flows.length === 0 ? "text-danger" : "text-success");
} catch (error) {
console.error('Error while processing flows:', error);
}
//#endregion
//#region Scripts
try {
let scriptsUsage = await getScripts(clientId, clientSecret, environment);
usages.scripts = scriptsUsage.scripts;
$("#totalScripts").text(scriptsUsage.scripts.length || 0);
// Set colors
$("#scripts").removeClass(function (index, className) {
return (className.match(/\btext-\S+/g) || []).join(' ');
}).addClass(parseInt(scriptsUsage.scripts.length) === 0 ? "text-danger" : "text-success");
} catch (error) {
console.error('Error while processing scripts:', error);
}
//#endregion
//#region Queues
try {
let queuesUsage = await getQueues(clientId, clientSecret, environment);
usages.queues = queuesUsage.queues;
$("#totalQueuesUsage").text(queuesUsage.queues.length);
// Set colors
$("#totalQueuesUsage").removeClass(function (index, className) {
return (className.match(/\btext-\S+/g) || []).join(' ');
}).addClass(queuesUsage.queues.length === 0 ? "text-danger" : "text-success");
} catch (error) {
console.error('Error while processing queues:', error);
}
//#endregion
//#region Integrations
try {
let integrationsUsage = await getIntegrations(clientId, clientSecret, environment);
usages.integrations = integrationsUsage.integrations;
$("#integrationsBody").empty();
for (var integration in integrationsUsage.integrations) {
if (integrationsUsage.integrations.hasOwnProperty(integration)) {
let row = $("<tr/>", {}).appendTo("#integrationsBody");
$("<td/>").text(integration).appendTo(row);
$("<td/>").text(integrationsUsage.integrations[integration]).appendTo(row);
}
}
} catch (error) {
console.error('Error while processing integrations:', error);
}
//#endregion
populateLicenses(clientId, clientSecret, environment);
//#region Not used right now
// //#region Users
// try {
// let users = await getUsers(clientId, clientSecret, environment);
// $("#totalUsersUsage").text(users.users);
// // Set colors
// $("#activeUsers").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(parseInt(users.users) === 0 ? "text-danger" : "text-success");
// } catch (error) {
// console.error('Error while processing users:', error);
// }
// //#endregion
// //#region Evaluation Forms
// try {
// let evaluationFormsUsage = await getEvaluationForms(clientId, clientSecret, environment);
// $("#totalEvaluationForms").text(parseInt(evaluationFormsUsage.evaluationForms) || 0);
// // Set colors
// $("#evaluationForms").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(parseInt(evaluationFormsUsage.evaluationForms) === 0 ? "text-danger" : "text-success");
// } catch (error) {
// console.error('Error while processing evaluation forms:', error);
// }
// //#endregion
// //#region Response Libraries
// try {
// let responseLibrariesUsage = await getResponseLibraries(clientId, clientSecret, environment);
// $("#totalResponseLibraries").text(parseInt(responseLibrariesUsage.responseLibraries) || 0);
// // Set colors
// $("#responseLibraries").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(parseInt(responseLibrariesUsage.responseLibraries) === 0 ? "text-danger" : "text-success");
// } catch (error) {
// console.error('Error while processing response libraries:', error);
// }
// //#endregion
// //#region Skills
// try {
// let skillsUsage = await getSkills(clientId, clientSecret, environment);
// $("#totalSkills").text(parseInt(skillsUsage.skills) || 0);
// // Set colors
// $("#skills").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(parseInt(skillsUsage.skills) === 0 ? "text-danger" : "text-success");
// } catch (error) {
// console.error('Error while processing skills:', error);
// }
// //#endregion
// //#region Wrap Up Codes
// try {
// let wrapUpCodesUsage = await getWrapUpCodes(clientId, clientSecret, environment);
// $("#totalWrapUpCodes").text(parseInt(wrapUpCodesUsage.wrapUpCodes) || 0);
// // Set colors
// $("#wrapUpCodes").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(parseInt(wrapUpCodesUsage.wrapUpCodes) === 0 ? "text-danger" : "text-success");
// } catch (error) {
// console.error('Error while processing skills:', error);
// }
// //#endregion
// //#region Stations
// try {
// let stationsUsage = await getStations(clientId, clientSecret, environment);
// // Stations icon in Telephony
// $("#totalStationsUsage").text(sum(stationsUsage.stations));
// // Set colors
// $("#stations").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(sum(stationsUsage.stations) === 0 ? "text-danger" : "text-success");
// // Station types table
// $("#stationsBody").empty();
// for (var station in stationsUsage.stations) {
// if (stationsUsage.stations.hasOwnProperty(station)) {
// let row = $("<tr/>", {}).appendTo("#stationsBody");
// $("<td/>").text(station).appendTo(row);
// $("<td/>").text(stationsUsage.stations[station]).appendTo(row);
// }
// }
// } catch (error) {
// console.error('Error while processing stations:', error);
// }
// //#endregion
// //#region Edges
// try {
// let edgesUsage = await getEdges(clientId, clientSecret, environment);
// $("#totalEdgesUsage").text(sum(edgesUsage.edges));
// // Set colors
// $("#edges").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(sum(edgesUsage.edges) === 0 ? "text-danger" : "text-success");
// } catch (error) {
// console.error('Error while processing edges:', error);
// }
// //#endregion
// //#region SMS Phone Numbers
// try {
// let smsPhoneNumbersUsage = await getSMSPhoneNumbers(clientId, clientSecret, environment);
// $("#totalSMSPhoneNumbersUsage").text(smsPhoneNumbersUsage.smsPhoneNumbers || 0);
// // Set colors
// $("#smsPhoneNumbers").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(smsPhoneNumbersUsage.smsPhoneNumbers === 0 ? "text-danger" : "text-success");
// } catch (error) {
// console.error('Error while processing sms phone numbers:', error);
// }
// //#endregion
// //#region Locations
// try {
// var interval = 1 * 1000; // 1 second
// let locationsUsage = await getLocations(clientId, clientSecret, environment);
// $.each(locationsUsage.locations, (i, location) => {
// setTimeout(async (i) => {
// if (location.hasOwnProperty('address')) {
// let lonlat = await getLonLat(`${location.address.hasOwnProperty('street1') ? location.address.street1 : ''}, ${location.address.city}, ${location.address.countryName}`);
// addMapMarker(parseFloat(lonlat.lon), parseFloat(lonlat.lat));
// } else {
// console.log(`No address set for location ${location.name}`);
// }
// }, interval * i, i);
// });
// } catch (error) {
// console.error('Error while processing locations:', error);
// }
// //#endregion
// //#region Dialer Campaigns
// try {
// let dialerCampaignsUsage = await getDialerCampaigns(clientId, clientSecret, environment);
// if (dialerCampaignsUsage.hasOwnProperty('dialerCampaigns')) {
// $("#totalDialerCampaigns").text(dialerCampaignsUsage.dialerCampaigns);
// // Set colors
// $("#dialerCampaigns").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(dialerCampaignsUsage.dialerCampaigns.length === 0 ? "text-danger" : "text-success");
// } else {
// $("#dialerCampaigns").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass("text-danger");
// }
// } catch (error) {
// console.error('Error while processing dialer campaigns:', error);
// }
// //#endregion
// //#region Dialer Campaigns
// try {
// let contactListsUsage = await getContactLists(clientId, clientSecret, environment);
// if (contactListsUsage.hasOwnProperty('contactLists')) {
// $("#totalContactLists").text(contactListsUsage.contactLists);
// // Set colors
// $("#contactLists").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(contactListsUsage.contactLists === 0 ? "text-danger" : "text-success");
// } else {
// $("#contactLists").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass("text-danger");
// }
// } catch (error) {
// console.error('Error while processing contact lists:', error);
// }
// //#endregion
// //#region Documents
// try {
// let documentsUsage = await getDocuments(clientId, clientSecret, environment);
// if (documentsUsage.hasOwnProperty('documents')) {
// let totalDocumentsUsage = 0;
// $.each(documentsUsage.documents, (i, document) => {
// if (document.type === "ALL") {
// totalDocumentsUsage += parseInt(document.totalDocumentCount);
// }
// });
// $("#totalDocuments").text(totalDocumentsUsage);
// // Set colors
// $("#totalDocuments").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(totalDocumentsUsage === 0 ? "text-danger" : "text-success");
// }
// } catch (error) {
// console.error('Error while processing documents:', error);
// }
// //#endregion
// //#region External Contacts
// try {
// let externalContactsUsage = await getExternalContacts(clientId, clientSecret, environment);
// if (externalContactsUsage.hasOwnProperty('externalContacts')) {
// $("#totalExternalContacts").text(parseInt(externalContactsUsage.externalContacts));
// // Set colors
// $("#totalExternalContacts").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(parseInt(externalContactsUsage.externalContacts) === 0 ? "text-danger" : "text-success");
// } else {
// $("#totalExternalContacts").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass("text-danger");
// }
// } catch (error) {
// console.error('Error while processing external contacts:', error);
// }
// //#endregion
// //#region GDPR
// try {
// let gdprUsage = await getGDPRRequests(clientId, clientSecret, environment);
// if (gdprUsage.hasOwnProperty('gdprRequests')) {
// $("#totalGDPRRequests").text(parseInt(gdprUsage.gdprRequests) || 0);
// // Set colors
// $("#totalGDPRRequests").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(parseInt(gdprUsage.gdprRequests) === 0 ? "text-danger" : "text-success");
// } else {
// $("#totalGDPRRequests").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass("text-danger");
// }
// } catch (error) {
// console.error('Error while processing gdpr:', error);
// }
// //#endregion
// //#region Routing Languages
// try {
// let routingLanguagesUsage = await getRoutingLanguages(clientId, clientSecret, environment);
// $("#routingLanguagesBody").empty();
// $.each(routingLanguagesUsage.routingLanguages, (i, routingLanguage) => {
// let row = $("<tr/>", {}).appendTo("#routingLanguagesBody");
// $("<td/>").text(routingLanguage.name).appendTo(row);
// });
// } catch (error) {
// console.error('Error while processing routing languages:', error);
// }
// //#endregion
// //#region Identity Providers
// try {
// let identityProvidersUsage = await getIdentityProviders(clientId, clientSecret, environment);
// $("#identityProvidersBody").empty();
// Object.keys(identityProvidersUsage.identityProviders).forEach((identityProvider) => {
// console.log('Identity Provider:', identityProvider);
// let row = $("<tr/>", {}).appendTo("#identityProvidersBody");
// $("<td/>").text(identityProvider).appendTo(row);
// $("<td/>").text(identityProvidersUsage.identityProviders[identityProvider]).appendTo(row);
// });
// } catch (error) {
// console.error('Error while processing identity providers:', error);
// }
// //#endregion
// //#region Flows
// //#region Divisions
// try {
// let divisionsUsage = await getDivisions(clientId, clientSecret, environment);
// $("#totalDivisionsUsage").text(divisionsUsage.divisions);
// // Set colors
// $("#totalDivisionsUsage").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(parseInt(divisionsUsage.divisions) === 0 ? "text-danger" : "text-success");
// } catch (error) {
// console.error('Error while processing divisions:', error);
// }
// //#endregion
// //#region Users
// try {
// let workforceManagementData = await getWorkforceManagementUsage(clientId, clientSecret, environment);
// $("#totalManagementUnitsUsage").text(workforceManagementData.wfm.managementUnits);
// $("#totalSchedulingRunsUsage").text(workforceManagementData.wfm.schedulingRuns);
// // Set colors
// $("#managementUnits").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(parseInt(workforceManagementData.managementUnits) === 0 ? "text-danger" : "text-success");
// $("#schedulingRuns").removeClass(function (index, className) {
// return (className.match(/\btext-\S+/g) || []).join(' ');
// }).addClass(parseInt(workforceManagementData.schedulingRuns) === 0 ? "text-danger" : "text-success");
// } catch (error) {
// console.error('Error while processing workforce management data:', error);
// }
// //#endregion
//#endregion
hideSpinner();
}
async function processMediaMessage(data) {
if (!data.media.hasOwnProperty("calls")) data.media.calls = 0;
if (!data.media.hasOwnProperty("chats")) data.media.chats = 0;
if (!data.media.hasOwnProperty("emails")) data.media.emails = 0;
if (!data.media.hasOwnProperty("callbacks")) data.media.callbacks = 0;
if (!data.media.hasOwnProperty("cobrowses")) data.media.cobrowses = 0;
if (!data.media.hasOwnProperty("videos")) data.media.videos = 0;
if (!data.media.hasOwnProperty("screenshares")) data.media.screenshares = 0;
if (!data.media.hasOwnProperty("messages")) data.media.messages = 0;
data.media.calls = parseInt($("#totalMediaUsage_calls").text()) + (data.media.hasOwnProperty("calls") ? data.media.calls : 0);
data.media.chats = parseInt($("#totalMediaUsage_chats").text()) + (data.media.hasOwnProperty("chats") ? data.media.chats : 0);
data.media.emails = parseInt($("#totalMediaUsage_emails").text()) + (data.media.hasOwnProperty("emails") ? data.media.emails : 0);
data.media.callbacks = parseInt($("#totalMediaUsage_callbacks").text()) + (data.media.hasOwnProperty("callbacks") ? data.media.callbacks : 0);
data.media.cobrowses = parseInt($("#totalMediaUsage_cobrowses").text()) + (data.media.hasOwnProperty("cobrowses") ? data.media.cobrowses : 0);
data.media.videos = parseInt($("#totalMediaUsage_videos").text()) + (data.media.hasOwnProperty("videos") ? data.media.videos : 0);
data.media.screenshares = parseInt($("#totalMediaUsage_screenshares").text()) + (data.media.hasOwnProperty("screenshares") ? data.media.screenshares : 0);
data.media.messages = parseInt($("#totalMediaUsage_messages").text()) + (data.media.hasOwnProperty("messages") ? data.media.messages : 0);
$("#totalMediaUsage").text(sum(data.media));
$("#totalMediaUsage_calls").text(data.media.calls);
$("#totalMediaUsage_chats").text(data.media.chats);
$("#totalMediaUsage_emails").text(data.media.emails);
$("#totalMediaUsage_callbacks").text(data.media.callbacks);
$("#totalMediaUsage_cobrowses").text(data.media.cobrowses);
$("#totalMediaUsage_videos").text(data.media.videos);
$("#totalMediaUsage_screenshares").text(data.media.screenshares);
$("#totalMediaUsage_messages").text(data.media.messages);
// Set colors
$("#calls").removeClass(function (index, className) {
return (className.match(/\btext-\S+/g) || []).join(' ');
}).addClass(parseInt(data.media.calls) === 0 ? "text-danger" : "text-success");
$("#chats").removeClass(function (index, className) {
return (className.match(/\btext-\S+/g) || []).join(' ');
}).addClass(parseInt(data.media.chats) === 0 ? "text-danger" : "text-success");
$("#emails").removeClass(function (index, className) {
return (className.match(/\btext-\S+/g) || []).join(' ');
}).addClass(parseInt(data.media.emails) === 0 ? "text-danger" : "text-success");
$("#callbacks").removeClass(function (index, className) {
return (className.match(/\btext-\S+/g) || []).join(' ');
}).addClass(parseInt(data.media.callbacks) === 0 ? "text-danger" : "text-success");
$("#cobrowses").removeClass(function (index, className) {
return (className.match(/\btext-\S+/g) || []).join(' ');
}).addClass(parseInt(data.media.cobrowses) === 0 ? "text-danger" : "text-success");
$("#videos").removeClass(function (index, className) {
return (className.match(/\btext-\S+/g) || []).join(' ');
}).addClass(parseInt(data.media.videos) === 0 ? "text-danger" : "text-success");
$("#screenshares").removeClass(function (index, className) {
return (className.match(/\btext-\S+/g) || []).join(' ');
}).addClass(parseInt(data.media.screenshares) === 0 ? "text-danger" : "text-success");
$("#messages").removeClass(function (index, className) {
return (className.match(/\btext-\S+/g) || []).join(' ');
}).addClass(parseInt(data.media.messages) === 0 ? "text-danger" : "text-success");
// Set usage percentage
let mediaUsagePercentValue = 0;
$.each(Object.entries(data.media), (i, media) => {
if (parseInt(media[1]) > 0) {
mediaUsagePercentValue += 1 / Object.entries(data.media).length;
}
});
mediaUsagePercentValue = (mediaUsagePercentValue * 100).toFixed(0);
$("#mediaUsagePercentText").text(mediaUsagePercentValue + "%");
$("#mediaUsagePercentValue").removeClass().addClass("c100 small p" + mediaUsagePercentValue);
}
async function processRecordingsMessage(data) {
try {
if (!data.recordings.hasOwnProperty("calls")) data.recordings.calls = 0;
if (!data.recordings.hasOwnProperty("chats")) data.recordings.chats = 0;
if (!data.recordings.hasOwnProperty("emails")) data.recordings.emails = 0;
if (!data.recordings.hasOwnProperty("messages")) data.recordings.messages = 0;
$("#totalRecordingsUsage_calls").text(parseInt($("#totalRecordingsUsage_calls").text()) + data.recordings.calls);
$("#totalRecordingsUsage_chats").text(parseInt($("#totalRecordingsUsage_chats").text()) + data.recordings.chats);
$("#totalRecordingsUsage_emails").text(parseInt($("#totalRecordingsUsage_emails").text()) + data.recordings.emails);
$("#totalRecordingsUsage_messages").text(parseInt($("#totalRecordingsUsage_messages").text()) + data.recordings.messages);
// Percentage
let totalRecordingsUsage = parseInt($("#totalRecordingsUsage_calls").text()) + parseInt($("#totalRecordingsUsage_chats").text()) + parseInt($("#totalRecordingsUsage_emails").text()) + parseInt($("#totalRecordingsUsage_messages").text());
let totalMediaUsage = parseInt($("#totalMediaUsage_calls").text()) + parseInt($("#totalMediaUsage_chats").text()) + parseInt($("#totalMediaUsage_emails").text()) + parseInt($("#totalMediaUsage_messages").text());
let percRecordings = Math.round((sum(data.recordings) + totalRecordingsUsage) * 100 / totalMediaUsage);
$("#percRecordings").text(percRecordings + '%');
$("#recordings_progressbar").prop('style', 'width:' + percRecordings + '%');
// Set colors
$("#calls_recordings").removeClass().addClass(parseInt(data.recordings.calls) === 0 ? "text-danger" : "text-success");
$("#chats_recordings").removeClass().addClass(parseInt(data.recordings.chats) === 0 ? "text-danger" : "text-success");
$("#emails_recordings").removeClass().addClass(parseInt(data.recordings.emails) === 0 ? "text-danger" : "text-success");
$("#messages_recordings").removeClass().addClass(parseInt(data.recordings.messages) === 0 ? "text-danger" : "text-success");
} catch (error) {
console.error('Error while processing recordings usage:', error);
$("#percRecordings").append(" (Error)");
}
}
async function getMedia(clientId, clientSecret, environment, startDate, endDate, originalEndDate) {
$("#spinner-text").text("Getting Media Usage...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/media`,
contentType: 'application/json',
dataType: 'text',
cache: false,
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment,
startDate: startDate,
endDate: endDate,
originalEndDate: originalEndDate
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
//console.log(jqXHR.responseJSON);
//return jqXHR.responseJSON;
break;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.fail((jqXHR, textStatus, errorThrown) => {
console.error(jqXHR);
console.error(textStatus);
console.error(errorThrown);
})
.always(() => {
console.log("getMedia completed");
});
}
async function getUsers(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Users Usage...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/users`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log("users:", jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getUsers completed");
});
}
async function getOrganization(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Organization...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/organization`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getOrganization completed");
});
}
async function getScripts(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Scripts...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/scripts`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getScripts completed");
});
}
async function getQueues(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Queues Usage...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/queues`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log("queues:", jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getQueues completed");
});
}
async function getFlows(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Flows...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/flows`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getFlows completed");
});
}
async function getBillableUsage(clientId, clientSecret, environment, startDate, endDate) {
$("#spinner-text").text("Getting Billable Usage...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/billableUsage`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment,
startDate: startDate,
endDate: endDate
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getBillableUsage completed");
});
}
async function getStations(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting License Usage...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/stations`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getStations completed");
});
}
async function getEdges(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Edges...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/edges`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getEdges completed");
});
}
async function getSMSPhoneNumbers(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting SMS Phone Numbers...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/smsPhoneNumbers`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getSMSPhoneNumbers completed");
});
}
async function getIntegrations(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Integrations...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/integrations`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getIntegrations completed");
});
}
async function getLocations(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Locations...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/locations`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getLocations completed");
});
}
async function getDialerCampaigns(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Dialer Campaigns...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/dialerCampaigns`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getDialerCampaigns completed");
});
}
async function getContactLists(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Contact Lists...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/contactLists`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getContactLists completed");
});
}
async function getDocuments(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Documents...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/documents`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getDocuments completed");
});
}
async function getExternalContacts(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting External Contacts...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/externalContacts`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getExternalContacts completed");
});
}
async function getGDPRRequests(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting GDPR Requests...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/gdpr`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getGDPRRequests completed");
});
}
async function getRoutingLanguages(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Routing Languages...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/routingLanguages`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getRoutingLanguages completed");
});
}
async function getIdentityProviders(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Identity Providers...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/identityProviders`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getIdentityProviders completed");
});
}
async function getEvaluationForms(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Evaluation Forms...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/evaluationForms`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getEvaluationForms completed");
});
}
async function getResponseLibraries(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Response Libraries...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/responseLibraries`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getResponseLibraries completed");
});
}
async function getSkills(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Skills...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/skills`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getSkills completed");
});
}
async function getWrapUpCodes(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Wrapup Codes...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/wrapUpCodes`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getWrapUpCodes completed");
});
}
async function getDivisions(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Divisions...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/divisions`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getDivisions completed");
});
}
async function getWorkforceManagementUsage(clientId, clientSecret, environment) {
$("#spinner-text").text("Getting Workforce Management Usage...");
return await $.ajax({
method: 'GET',
url: `${urlBasePath}/workforceManagement`,
contentType: 'application/json',
dataType: 'json',
data: {
clientId: clientId,
clientSecret: clientSecret,
environment: environment
}
})
.done((data, textStatus, jqXHR) => {
try {
switch (jqXHR.status) {
case 200:
console.log(jqXHR.responseJSON);
return jqXHR.responseJSON;
default:
showMessage("Unexpected error: " + textStatus, true);
throw new Error(textStatus);
}
} catch (error) {
console.error(error);
throw error;
}
})
.always(() => {
console.log("getWorkorceManagementUsage completed");
});
}
//#endregion
//#region Print
$("#generateReport").on("click", () => {
window.print();
});
//#endregion
function sum(obj) {
var sum = 0;
for (var el in obj) {
if (obj.hasOwnProperty(el)) {
sum += parseInt(obj[el]);
}
}
return sum;
}
function resetValues() {
isUsingPC1 = false;
isUsingPC2 = false;
isUsingPC3 = false;
isUsingCollaborate = false;
isUsingCommunicate = false;
usages = {};
$("#licensesGuideBody").empty();
// Clear conversations
$("#totalMediaUsage").text(0);
$("#totalMediaUsage_calls").text(0);
$("#totalMediaUsage_chats").text(0);
$("#totalMediaUsage_emails").text(0);
$("#totalMediaUsage_callbacks").text(0);
$("#totalMediaUsage_cobrowses").text(0);
$("#totalMediaUsage_videos").text(0);
$("#totalMediaUsage_screenshares").text(0);
$("#totalMediaUsage_messages").text(0);
// Clear recordings
$("#percRecordings").text('0%');
$("#recordings_progressbar").prop('style', 'width:0%');
$("#totalRecordingsUsage_calls").text(0);
$("#totalRecordingsUsage_chats").text(0);
$("#totalRecordingsUsage_emails").text(0);
$("#totalRecordingsUsage_messages").text(0);
$("#calls_recordings").removeClass();
$("#chats_recordings").removeClass();
$("#emails_recordings").removeClass();
$("#messages_recordings").removeClass();
// Clear map locations
removeAllMarkers();
}
</script>
</body>
</html>Hi @RMacfarlane, were you able to reproduce this issue with my code snippet?
RMacfarlane
commented
4 years ago @PierrickI3 Yes, thank you, I'm able to reproduce the issue!
PierrickLozach
commented
4 years ago Hi @aeschli , any news?
aeschli
commented
4 years ago When a format is very big and has a lot of changes, for performance reasons all changes are merged in one big change to the full document. That however looses all the text decorators that we use to track the folding ranges. We no longer know where the folded regions went and can't them again in the formatted state.
So unfortunately, this is currently as expected.
PierrickLozach
commented
4 years ago The code I pasted has about 3000+ lines of code. I have also tested this with 2500 lines of code. How big is "very big"? I don't consider 2000+ lines of code being "very big". Do you?
aeschli
commented
4 years ago The limit is 100'000 characters. Your example is slightly over that. FYI @jrieken
aeschli
commented
4 years ago Works as intended.
PierrickLozach
commented
4 years ago From my point of view, this defeats the purpose of folding regions. Folding code is useful in large files, not small ones.
Steps to Reproduce:
Format DocumentCode regions do not seem affected. Only code that was manually collapsed.
Does this issue occur when all extensions are disabled?: Yes
Here is a video showing me collapsing some code in 4 different locations, adding tabs to a line and calling
Format Document. The code that was previously collapsed is un-collapsed: https://youtu.be/6ZcZBlKDf54