microsoft / vsmarketplace

Customer feedback and issue tracker repository for Visual Studio Marketplace
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Cannot access Extensions Marketplace in Brazil #1041

Open PedroHercules opened 5 days ago

PedroHercules commented 5 days ago

Type: Bug

Steps to Reproduce:

Open Visual Studio Code. Ensure that the VPN is disabled. Attempt to access the Extensions Marketplace. Observe the error messages in the console log indicating failed network requests (e.g., "Failed to fetch" errors). Actual Result: When the VPN is disabled, I am unable to access the Extensions Marketplace. The following error messages are displayed in the console:

Error messages indicating failed GET requests, such as: https://az764295.vo.msecnd.net/extensions/chat.json - error GET Failed to fetch Failed to fetch chat participant registry Expected Result: I should be able to access the Extensions Marketplace without needing to connect to a VPN.

Additional Information:

This issue occurs on the latest version of Visual Studio Code. The problem does not occur when connected to a VPN, which suggests it may be related to network settings or restrictions when the VPN is not active. My operating system is Windows 11.

VS Code version: Code 1.94.2 (384ff7382de624fb94dbaf6da11977bba1ecd427, 2024-10-09T16:08:44.566Z) OS version: Windows_NT x64 10.0.26100 Modes:

madhurivadaligithub commented 3 days ago

Thanks for reaching VS Marketplace Team, could you please submit a Fiddler trace recording to look further or share details by using MTR.

To capture MTR: Download WinMTR.

Enter marketplace.visualstudio.com as the hostname and click Start. Image

Wait until the Sent column is >= 100.

Copy text to clipboard, share with us.

Regards, VS Marketplace Team