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microsoft / vsmarketplace

Customer feedback and issue tracker repository for Visual Studio Marketplace
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Not able to view/install any extension in the system pre-loaded VS code application #999

Closed SirsaPrasanjit closed 6 days ago

SirsaPrasanjit commented 2 months ago

VS code error Type: Feature Request

Hi Team, We are using a pre-loaded Visual studio code app in a remote desktop of Microsoft network and we are facing issue on viewing or installing any Extension on the code to proceed the work with. Kindly help to check and resolve the issue. We are not able to access the org.

VS Code version: Code 1.92.2 (fee1edb8d6d72a0ddff41e5f71a671c23ed924b9, 2024-08-14T17:29:30.058Z) OS version: Windows_NT x64 10.0.22631 Modes:

madhurivadaligithub commented 2 months ago

Hi @SirsaPrasanjit ,

Thanks for reaching VS Marketplace Team, we are unable to reproduce the issue on our end. Could you please try again and let us know if you are still facing the same problem.

image
SirsaPrasanjit commented 1 month ago

Hi Team,

PFA screenshot, when we toggle to Extensions , we get the below error message.

@.***

Also, when we click on check for updates, we get the below error. @.*** Is that an issue ?

Regards, S. Prasanjit

From: madhurivadaligithub @.> Sent: Saturday, September 7, 2024 12:14 AM To: microsoft/vsmarketplace @.> Cc: Sirsa Prasanjit (INFOSYS LIMITED) @.>; Mention @.> Subject: Re: [microsoft/vsmarketplace] Not able to view/install any extension in the system pre-loaded VS code application (Issue #999)

Hi @SirsaPrasanjithttps://github.com/SirsaPrasanjit ,

Thanks for reaching VS Marketplace Team, we are unable to reproduce the issue on our end. Could you please try again and let us know if you are still facing the same problem. image.png (view on web)https://github.com/user-attachments/assets/75b350fd-ac7e-40c5-9e26-01b96f2941a6

- Reply to this email directly, view it on GitHubhttps://github.com/microsoft/vsmarketplace/issues/999#issuecomment-2334626086, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BK3CCY5KI2SXKPVHVUEKIFTZVHZYFAVCNFSM6AAAAABNWHPVHKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMZUGYZDMMBYGY. You are receiving this because you were mentioned.Message ID: @.***>

madhurivadaligithub commented 3 weeks ago

could you please submit a Fiddler trace recording to look further or share details by using MTR.

To capture MTR: Download WinMTR.

Enter marketplace.visualstudio.com as the hostname and click Start.

Image

Wait until the Sent column is >= 100.

Copy text to clipboard, share with us.

Regards, VS Marketplace Team

madhurivadaligithub commented 6 days ago

Closing the issue since there has been no updates on the information requested. If the issue still persists, please feel free to reopen or create a new issue.