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microsoft / vso-agent

Visual Studio Team Services and TFS agent for Mac OSX and Linux
MIT License
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OSX Run as service - Agent never connects to VSTS #283

Closed bc3tech closed 8 years ago

bc3tech commented 8 years ago

I've followed all the steps in the docs to configure and set up the agent, then move on to installing as a service. When the agent is run interactively, it wires up to VSTS and shows "green" in the Agent pool list. However, when I Ctrl+C the interactive agent & follow the steps to install as service (./agent/svc.sh install), the service gets installed, status shows it's running, but the agent stays red in the VSTS agent pool and never picks up build requests.

If I'm missing something, it should probably be added to the docs. Otherwise, please let me know what I might be doing wrong.

Thanks

bryanmacfarlane commented 8 years ago

The docs refer to a svc status command. What does that show?

bc3tech commented 8 years ago 
Johns-MacBook-Pro-3:buildagent-internal3 brandonh$ ./agent/svc.sh status
action: status
serviceName: vsoagent.vsoagent.mine.Agent-Mac-Internal3

status vsoagent.mine.Agent-Mac-Internal3
17932   0   vsoagent.mine.Agent-Mac-Internal3

Success.
bc3tech commented 8 years ago

just tried installing another agent this morning using curl to get latest agent bits. Issue persists. works fine interactive, no dice as service.

bryanmacfarlane commented 8 years ago

The troubleshooting section shows where the trace/logs are at.

https://github.com/Microsoft/vso-agent/blob/master/docs/troubleshooting.md

The most interesting one is likely at _diag folder since that's the listener. Your status output shows return code of 0 and not running (-).

bc3tech commented 8 years ago

where do you see "not running (-)"?

I looked at the aforementioned troubleshooting doc and went to /agent/ and there is no _diag/ folder for me to look in, unfortunately.

any other ideas how we could troubleshoot this?

bryanmacfarlane commented 8 years ago

0.6.5 had a fix for running as a service. Try that one. If not, I can step you through the plist it generates on OSX

bc3tech commented 8 years ago

installing the new vsts agent results in:

Enter Work Folder (press Enter for _work) > 
Enter Run Agent as service (press Enter for N) > Y
An error occured.  The method or operation is not implemented.

during initial configuration. Did you want me to stick with the releases from this VSO Agent codebase?

bryanmacfarlane commented 8 years ago

Log the issue in that repo.

Include details on Linux distribution and version Include logs in _diag folder.

bryanmacfarlane commented 8 years ago

I still want to understand why this vsoagent isn't working for you

Like I said I fixed a bug in 0.6.5. Try it. All it does is create a plist file for you. That's it. The .services file in the agent root has the path to that plist file. At that point it's the OS and troubleshooting OS X services. Ensure the program and args in plist work from terminal

bryanmacfarlane commented 8 years ago

Try https://github.com/Microsoft/vsts-agent