vsts-extensions-multivalue-control by ms-devlabs failed to load

[alexvaccaro]

Hi,

On occasions the form fails to load the extension with the message "vsts-extensions-multivalue-control by ms-devlabs failed to load." This seems to be happening randomly, what are the possible causes of this? Is there a log I can review to identify the underlying cause?

[ostreifel]

Are there any JavaScript exceptions or http request failures in the in the browser console (f12)?

[mmanela]

@alexvaccaro Are you on TFS or VSTS?

[alexvaccaro]

TFS 2017.2

[localbuzz1]

Just started having this issue today in TFS2017. Any thoughts on how to fix this issue?

[formeroosid]

I'm getting this error in the browser:

[formeroosid]

Just started this morning for us as well. This has been working for the last 6 months. :-/

[mmanela]

@mohitbagra and @ostreifel Can you two take a look? Is this a deployment issue?

[mohitbagra]

@formeroosid Do you see any request being failed in the network tab?

[mmanela]

@formeroosid Is this on VSTS (cloud) on TFS (box)?

[formeroosid]

It’s an on-premise install

Get Outlook for iOShttps://aka.ms/o0ukef

---

From: Matthew Manela notifications@github.com Sent: Thursday, January 25, 2018 3:14:27 PM To: Microsoft/vsts-extension-multivalue-control Cc: CSPC; Mention Subject: Re: [Microsoft/vsts-extension-multivalue-control] vsts-extensions-multivalue-control by ms-devlabs failed to load (#32)

@formeroosidhttps://github.com/formeroosid Is this on VSTS (cloud) on TFS (box)?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/Microsoft/vsts-extension-multivalue-control/issues/32#issuecomment-360632423, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AFZaz1-M1oW-ufbxcYJqOkllEJrvCq6Rks5tOQrTgaJpZM4P7xZc.

[formeroosid]

I’ll check.

Get Outlook for iOShttps://aka.ms/o0ukef

---

From: Mohit Bagra notifications@github.com Sent: Thursday, January 25, 2018 3:12:35 PM To: Microsoft/vsts-extension-multivalue-control Cc: CSPC; Mention Subject: Re: [Microsoft/vsts-extension-multivalue-control] vsts-extensions-multivalue-control by ms-devlabs failed to load (#32)

@formeroosidhttps://github.com/formeroosid Do you see any request being failed in the network tab?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/Microsoft/vsts-extension-multivalue-control/issues/32#issuecomment-360632011, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AFZazyGJMDs1mhMLmzf7hbLUXpn3nb3nks5tOQpjgaJpZM4P7xZc.

[formeroosid]

No errors in the Network tab.

[mmanela]

Is it happening consistently?

[formeroosid]

Nope. It stopped happening as of this morning. Any logging I can look at for clues?

Jamie

On Fri, Jan 26, 2018 at 10:39 AM, Matthew Manela notifications@github.com wrote:

Is it happening consistently?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/Microsoft/vsts-extension-multivalue-control/issues/32#issuecomment-360868338, or mute the thread https://github.com/notifications/unsubscribe-auth/AFZaz3kxgRvbl37g2KAiH0cb-VhuIlMCks5tOhvpgaJpZM4P7xZc .

[mohitbagra]

This issue mostly happens if the extension fails to load any resource (like the html file or a javascript file). Next time you see this error, please check in the debugger console here -

This tree shows all the files requested and loaded by the multi value control extension. I am assuming that one of these files didnt get loaded and thats why you saw that error. So next time when you see this error, just open dev tools and check this tree for multi value control

[mohitbagra]

This area specifically -

[mmanela]

@formeroosid Are you still having this issue? @alexvaccaro

[alexvaccaro]

I saw the issue again a couple of days ago, the next time it happens I will check those files.

[formeroosid]

No. We have not seen a recurrence of the issue.

Jaime

On Mon, Feb 26, 2018 at 10:07 AM, Matthew Manela notifications@github.com wrote:

@formeroosid https://github.com/formeroosid Are you still having this issue? @alexvaccaro https://github.com/alexvaccaro

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/Microsoft/vsts-extension-multivalue-control/issues/32#issuecomment-368593798, or mute the thread https://github.com/notifications/unsubscribe-auth/AFZazzaXHCX0QdVa5HVcHUsGWkX-t-swks5tYvL7gaJpZM4P7xZc .

[mmanela]

Closing for now until we get data from a re-occurance

[johnsjg]

@mmanela @mohitbagra Hi I am having the same issue should I open another ticket?

[yayitserica]

I’m also experiencing the same issue in my VSTS instance.

[mmanela]

@yayitserica @johnsjg Are you both on VSTS? What are you account names? How often is this happening for you and with what extensions?