[Package Issue]: Microsoft.EdgeWebView2Runtime

[ArchGuyWu]

Please confirm these before moving forward

• [x] I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
• [x] I have not been informed if the issue is resolved in a preview version of the winget client.

Category of the issue

Installation issue.

Brief description of your issue

Installer failed with exit code: 2147747880

Steps to reproduce

winget install Microsoft.EdgeWebView2Runtime

Actual behavior

Installer failed with exit code: 2147747880

Expected behavior

Microsoft.EdgeWebView2Runtime installed successfully.

Environment

Windows Package Manager v1.9.25200
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Server v10.0.26100.2314
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.24.25200.0

Screenshots and Logs

Found Microsoft Edge WebView2 Runtime [Microsoft.EdgeWebView2Runtime] Version 131.0.2903.51
This application is licensed to you by its owner.
Microsoft is not responsible for, nor does it grant any licenses to, third-party packages.
Downloading https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/16336785-5d6e-466f-82fd-37c292a21d7a/MicrosoftEdgeWebView2RuntimeInstallerX64.exe
  ██████████████████████████████   173 MB /  173 MB
Successfully verified installer hash
Starting package install...
Installer failed with exit code: 2147747880

[11/17/24 12:40:01.103][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][ConfigManager::LoadGroupPolicies][Machine is not Enterprise Managed]
[11/17/24 12:40:01.103][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][OmahaPolicyManager::set_policy][Group Policy][[CachedOmahaPolicy][is_initialized][0][is_managed][0][auto_update_check_period_minutes][-1][download_preference][][cache_size_limit][-1][cache_life_limit][-1][updates_suppressed][-1][-1][-1][proxy_mode][][proxy_server][][proxy_pac_url][][install_default][-1][update_default][-1][experimentation_configuration_service_control_allowed][-1][metered_updates_default_policy][-1]]
[11/17/24 12:40:01.103][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][DllEntry][**PII**\AppData\Local\Temp\EU8C4D.tmp\MicrosoftEdgeUpdate.exe /silent /install "appguid={F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}&appname=Microsoft%20Edge%20WebView2%20Runtime&needsadmin=Prefers"]
[11/17/24 12:40:01.103][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][**PII**\AppData\Local\Temp\EU8C4D.tmp\msedgeupdate.dll][version 1.3.195.35][opt][official]
[11/17/24 12:40:01.103][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][is machine: 1][Current dir][**PII**\AppData\Local\Temp\EU8C4D.tmp]
[11/17/24 12:40:01.106][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][GoopdateImpl::DoInstall]
[11/17/24 12:40:01.106][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][Failed to install][0x80040828][Installation failed. The Microsoft Edge WebView2 Runtime is already installed for the system.]
[11/17/24 12:40:01.181][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][IsEdgeUninstallablePerRegionalPolicy][0]
[11/17/24 12:40:01.196][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][Started process][8696]
[11/17/24 12:40:01.823][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][ExecuteMode failed][0x80040828][mode: 9]
[11/17/24 12:40:01.823][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][GoopdateImpl::HandleError][0x80040828][0]
[11/17/24 12:40:01.823][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][Creating WER report for failed install][0x80040828][InstallError][][-1]
[11/17/24 12:40:02.014][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][WER submit result: 5]
[11/17/24 12:40:02.014][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][Main failed][**PII**\AppData\Local\Temp\EU8C4D.tmp\MicrosoftEdgeUpdate.exe /silent /install "appguid={F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}&appname=Microsoft%20Edge%20WebView2%20Runtime&needsadmin=Prefers"][0x80040828]
[11/17/24 12:40:02.014][MicrosoftEdgeUpdate:msedgeupdate][2032:2948][DllEntry exit][0x80040828]

[Dragon1573]

Unable to reproduce in Windows Sandbox instance.

[ArchGuyWu]

Unable to reproduce in Windows Sandbox instance.

Don't use administrator right and try again?

[ArchGuyWu]

Installing Microsoft.EdgeWebView2Runtime as user scope.

[Dragon1573]

Don't use administrator right and try again?

In my physical device (Windows 11 Professional Workstation 23H2), the application must be installed with Administrator privileges. It will pop up a UAC dialog asking users for elevation.

In Windows Sandbox instance, the default user WDAGUtilityAccount will always launch Windows PowerShell as Administrator. Nothing wrong when explicitly install to user scope.

---

Can your user account elevate as Administrator?