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microsoftarchive / Learn-LTI

Access the Microsoft Learn http://docs.microsoft.com/learn Catalog of Learning Paths and Modules directly from your Learning Management Systems using the Microsoft Learn LTI application
https://microsoft.github.io/Learn-LTI/
MIT License
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Learn LTI unable to confirm user is enrolled on Module #233

Closed pdaniel1-salford closed 1 year ago

pdaniel1-salford commented 1 year ago

Hi,

I am attempting to install Learn LTI and set it up to work with Blackboard SAAS and have successfully deployed the system but not getting it working. I have since removed the deployment and re-deployed in the hope that by updating the software it would fix something as I am unable to debug the reason for the problem.

I am able to get to the point of starting a Learn LTI from within Blackboard, but no matter what I do, I am unable to convince Learn that I am enrolled on module, have logged in with my AAD account and that my email matches.

When debugging the Azure I can see it has successfully run the GetUserDetails Function and got a successful response from Blackboard. However whatever that response contains, it doesn't include me as a member or the course.

As this is a black box to me I am unable to progress this further on my own and hope you can help me uncover what is misconfigured or missing.

Kind regards Paul

leestott commented 1 year ago

@pdaniel1-salford Thanks for reaching out so did you follow https://github.com/microsoft/Learn-LTI/blob/main/docs/CONFIGURATION_GUIDE.md#blackboard-learn-lms

Can you confirm the version of Blackboard also is your Blackboard using AAD signin? Ensure your username email is the same in both sides as per the troubleshooting guide.

leestott commented 1 year ago

@pdaniel1-salford can you share any screenshot of error etc?

leestott commented 1 year ago

@pdaniel1-salford thanks for the details I have sent you an email with things to try.

pdaniel1-salford commented 1 year ago

Hi Lee,

Thanks for your help so far.

As we have been corresponding via email, I hadn't realised the case had been closed. Unfortunately the LTI is still not working and I really need to have this escalated or discover if there is a fault with the LTI.

Kind regards Paul

leestott commented 1 year ago

User Not enrolled message on Blackboard

The problem is linked to that fact that the users has, Admin rights in Blackboard

The solution only works when the permissions are of educator/teacher

User with Admin Rights should create a test account as the solution does not work for users who have Bb admin rights.

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