adbindal
commented
4 years ago Hi @koolala,
Thanks a lot for reporting the issue. The failure of the API indicates that Users Function App is not working as expected, most probably there's a crash that happened on the server. I'd recommend doing the following to understand the Azure function behavior and helping us with the details.
Troubleshooting
Azure Function Traces
- Goto your Resource Group inside Azure and select Function App matching
users-XXXXXXX. - Select Functions Blade in Left Hand Pane. Select
GetUserDetailsafterwards. - Choose Monitor Blade in LHP and you should see the Invocation Traces.
- Clicking on the failing trace should provide more details related to Server logs for that function invocation to help you.
Failures (Exceptions) in App Insights
- Go to your Resource Group inside Azure and select Application Insights resource matching
users-XXXXXXX. - Select Failures Blade in LHP and then choose Exceptions Tab.
- The subsequent screen should indicate any exceptions that were thrown as a part of function execution and should provide more insights into what might've gone wrong on server when executing
GetUserDetailsapi.
We'd request you to please share the above details with us in order for us to be able to help you in a better way. Since the details might contain some private information as well. Please feel free to reach out to us via email at learnlti@microsoft.com.
koolala
LMS: Moodle 3.8.3 Login Account: (Deploy the App and has Moodle Admin Right)
Cases: When I process to open LTI link. https://github.com/microsoft/Learn-LTI/blob/main/docs/USER_GUIDE.md#Customize-Review-and-Publish-the-assignment
The page has an Error. https://learnclientuxi3dtbbn.z7.web.core.windows.net/Mzk=_Ng==#
Additional Information: