App crash due to AgentIpcException

[sandeepbhatia4922]

App is crashing due to Fatal Exception: com.microsoft.intune.mam.client.ipc.exceptions.AgentIpcException

I have got crash report from firebase crashlytics.So I am unable to repro issue. Kindly check the logs and do needful

Fatal Exception: com.microsoft.intune.mam.client.ipc.exceptions.AgentIpcException: Android threw IllegalArgumentException. Agent flags: 0doze: false; app inactive: false; agent inactive: false; device interactive: false; power save: false; agent disabled: false; provider disabled: false. Method invoked: methodName: onMAMAppInstall; returnType: void  at com.microsoft.intune.mam.client.ipc.ContentProviderEndpointProxy$EndpointProxyInvocationHandler.doAgentIpc(ContentProviderEndpointProxy.java:184) at com.microsoft.intune.mam.client.ipc.ContentProviderEndpointProxy$EndpointProxyInvocationHandler.lambda$invoke$0$ContentProviderEndpointProxy$EndpointProxyInvocationHandler(ContentProviderEndpointProxy.java:107) at com.microsoft.intune.mam.client.ipc.-$$Lambda$ContentProviderEndpointProxy$EndpointProxyInvocationHandler$cVECf9axIoLRDqJ_Y6oDZqcwBXs.call(-.java:10)
       at com.microsoft.intune.mam.client.identity.IdentityCallable.call(IdentityCallable.java:38)
       at java.util.concurrent.FutureTask.run(FutureTask.java:266)
       at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
       at java.lang.Thread.run(Thread.java:929)

Caused by java.lang.IllegalArgumentException: Unknown authority com.microsoft.intune.mam.policy
       at android.content.ContentResolver.call(ContentResolver.java:2077)
       at android.content.ContentResolver.call(ContentResolver.java:2060)
       at com.microsoft.intune.mam.client.ipc.ContentProviderEndpointProxy$EndpointProxyInvocationHandler.callAgentContentProvider(ContentProviderEndpointProxy.java:378)
       at com.microsoft.intune.mam.client.ipc.ContentProviderEndpointProxy$EndpointProxyInvocationHandler.makeContentProviderCall(ContentProviderEndpointProxy.java:354)
       at com.microsoft.intune.mam.client.ipc.ContentProviderEndpointProxy$EndpointProxyInvocationHandler.doAgentIpc(ContentProviderEndpointProxy.java:162)
       at com.microsoft.intune.mam.client.ipc.ContentProviderEndpointProxy$EndpointProxyInvocationHandler.lambda$invoke$0$ContentProviderEndpointProxy$EndpointProxyInvocationHandler(ContentProviderEndpointProxy.java:107)
       at com.microsoft.intune.mam.client.ipc.-$$Lambda$ContentProviderEndpointProxy$EndpointProxyInvocationHandler$cVECf9axIoLRDqJ_Y6oDZqcwBXs.call(-.java:10)
       at com.microsoft.intune.mam.client.identity.IdentityCallable.call(IdentityCallable.java:38)
       at java.util.concurrent.FutureTask.run(FutureTask.java:266)
       at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
       at java.lang.Thread.run(Thread.java:929)

[boyzhang-msft]

Thanks for the information, and this is a known issue on our side. We have an internal bug tracking it and we have been working on it incrementally. Unfortunately, we don't have a local repro either. Please keep an eye out for any increasing trend and let us know!

Internal tracking #: 4403193

[Nash123-start]

When will this bug be fixed

[bannus]

@Nash123-start No ETA at this time. If you have any information about incidence rate or product impact that could impact our prioritization, please share here.

[Durzan666]

Are there any updates about this issue?

[Archit-Pikle]

Hi @Durzan666, we don't have an ETA at this time

[sandeepbhatia4922]

@bannus @meghandaly When will this be fixed. Any update please?

[shashank-msra]

Facing the same issue with our Acrobat Reader application, please update on the timelines for the fix.

[MAgungHKM]

One of our user is facing the same issue on his Samsung Galaxy S21 with Android 14. But, the crash issue doesn't seem to happen on our team's Samsung Galaxy S23, also with Android 14.