ANR is observed only on Samsung Devices with Android 14 (SDK 34) when executing service com.adobe.reader/com.microsoft.intune.mam.client.service.MAMBackgroundJobService
Affected users (Last 7 days) : 917
ANR Events (Last 7 days) : 941
Problem
The main thread is blocked, waiting on a native synchronization routine, such as a mutex.
#00 pc 0x0000000000057840 /apex/com.android.runtime/lib64/bionic/libc.so (syscall+32)
#01 pc 0x000000000005c5a0 /apex/com.android.runtime/lib64/bionic/libc.so (__futex_wait_ex(void volatile*, bool, int, bool, timespec const*)+148)
This native synchronization routine is blocking the main thread, causing an ANR
#02 pc 0x00000000000c4c88 /apex/com.android.runtime/lib64/bionic/libc.so (NonPI::MutexLockWithTimeout(pthread_mutex_internal_t*, bool, timespec const*)+660)
#03 pc 0x0000000000058d14 /data/data/com.adobe.reader/mam_libs/arm64-v8a/libmsmdmarp.so
#04 pc 0x0000000000057f40 /data/data/com.adobe.reader/mam_libs/arm64-v8a/libmsmdmarp.so
#05 pc 0x000000000003efe4 /data/data/com.adobe.reader/mam_libs/arm64-v8a/libmsmdmarp.so
#06 pc 0x000000000003f0d4 /data/data/com.adobe.reader/mam_libs/arm64-v8a/libmsmdmarp.so
#07 pc 0x000000000006a25c /system/lib64/libandroidfw.so (android::getFileModDate(char const*)+56)
#08 pc 0x0000000000060cb4 /system/lib64/libandroidfw.so (android::LoadedIdmap::IsUpToDate() const+40)
#09 pc 0x00000000000404f8 /system/lib64/libandroidfw.so (android::ApkAssets::IsUpToDate() const+36)
#10 pc 0x00000000001f41d4 /system/lib64/libandroid_runtime.so (android::NativeIsUpToDate(long)+28)
#11 pc 0x00000000002a122c /system/framework/arm64/boot-framework.oat (android.content.res.ApkAssets.isUpToDate+76)
#12 pc 0x00000000002a6344 /system/framework/arm64/boot-framework.oat (android.content.res.AssetManager.isUpToDate+148)
#13 pc 0x0000000000337450 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.isLoadedApkResourceDirsUpToDate+368)
#14 pc 0x0000000000589f18 /apex/com.android.art/lib64/libart.so (nterp_helper+152)
#15 pc 0x00000000001c8cf2 /system/framework/framework.jar (android.app.ActivityThread.getPackageInfo+142)
#16 pc 0x000000000032c06c /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.getPackageInfo+76)
#17 pc 0x000000000032f7e4 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.handleCreateService+436)
#18 pc 0x00000000003220b8 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread$H.handleMessage+7816)
#19 pc 0x00000000005b07a0 /system/framework/arm64/boot-framework.oat (android.os.Handler.dispatchMessage+176)
#20 pc 0x00000000005b3ca4 /system/framework/arm64/boot-framework.oat (android.os.Looper.loopOnce+1044)
#21 pc 0x00000000005b37f0 /system/framework/arm64/boot-framework.oat (android.os.Looper.loop+560)
#22 pc 0x0000000000338448 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.main+1768)
#23 pc 0x0000000000360a80 /apex/com.android.art/lib64/libart.so (art_quick_invoke_static_stub+640)
#24 pc 0x000000000026a8a0 /apex/com.android.art/lib64/libart.so (_jobject* art::InvokeMethod<(art::PointerSize)8>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jobject*, _jobject*, unsigned long)+780)
#25 pc 0x000000000026a584 /apex/com.android.art/lib64/libart.so (art::Method_invoke(_JNIEnv*, _jobject*, _jobject*, _jobjectArray*) (.__uniq.165753521025965369065708152063621506277)+32)
#26 pc 0x00000000000a2578 /system/framework/arm64/boot.oat (art_jni_trampoline+120)
#27 pc 0x000000000090eb3c /system/framework/arm64/boot-framework.oat (com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run+140)
#28 pc 0x0000000000918a6c /system/framework/arm64/boot-framework.oat (com.android.internal.os.ZygoteInit.main+3420)
#29 pc 0x0000000000360a80 /apex/com.android.art/lib64/libart.so (art_quick_invoke_static_stub+640)
#30 pc 0x00000000004946cc /apex/com.android.art/lib64/libart.so (art::JValue art::InvokeWithVarArgs<_jmethodID*>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, std::__va_list)+516)
#31 pc 0x000000000055369c /apex/com.android.art/lib64/libart.so (art::JNI<true>::CallStaticVoidMethodV(_JNIEnv*, _jclass*, _jmethodID*, std::__va_list)+112)
#32 pc 0x00000000000e3be8 /system/lib64/libandroid_runtime.so (_JNIEnv::CallStaticVoidMethod(_jclass*, _jmethodID*, ...)+108)
#33 pc 0x00000000000f05bc /system/lib64/libandroid_runtime.so (android::AndroidRuntime::start(char const*, android::Vector<android::String8> const&, bool)+856)
#34 pc 0x0000000000002558 /system/bin/app_process64 (main+1280)
#35 pc 0x0000000000053e50 /apex/com.android.runtime/lib64/bionic/libc.so (__libc_init+108)
Details
Intune Android App SDK Version: 9.1.0
gradleEnterprisePlugin: 3.5.1
AGP Version: 7.4.0
Android Device Make and Model: samsung o1s, samsung p3s, samsung r9q, samsung p3q
Android Device OS Version: 14
Logs
#00 pc 0x0000000000057840 /apex/com.android.runtime/lib64/bionic/libc.so (syscall+32)
#01 pc 0x000000000005c5a0 /apex/com.android.runtime/lib64/bionic/libc.so (__futex_wait_ex(void volatile*, bool, int, bool, timespec const*)+148)
This native synchronization routine is blocking the main thread, causing an ANR
#02 pc 0x00000000000c4c88 /apex/com.android.runtime/lib64/bionic/libc.so (NonPI::MutexLockWithTimeout(pthread_mutex_internal_t*, bool, timespec const*)+660)
#03 pc 0x0000000000058d14 /data/data/com.adobe.reader/mam_libs/arm64-v8a/libmsmdmarp.so
#04 pc 0x0000000000057f40 /data/data/com.adobe.reader/mam_libs/arm64-v8a/libmsmdmarp.so
#05 pc 0x000000000003efe4 /data/data/com.adobe.reader/mam_libs/arm64-v8a/libmsmdmarp.so
#06 pc 0x000000000003f0d4 /data/data/com.adobe.reader/mam_libs/arm64-v8a/libmsmdmarp.so
#07 pc 0x000000000006a25c /system/lib64/libandroidfw.so (android::getFileModDate(char const*)+56)
#08 pc 0x0000000000060cb4 /system/lib64/libandroidfw.so (android::LoadedIdmap::IsUpToDate() const+40)
#09 pc 0x00000000000404f8 /system/lib64/libandroidfw.so (android::ApkAssets::IsUpToDate() const+36)
#10 pc 0x00000000001f41d4 /system/lib64/libandroid_runtime.so (android::NativeIsUpToDate(long)+28)
#11 pc 0x00000000002a122c /system/framework/arm64/boot-framework.oat (android.content.res.ApkAssets.isUpToDate+76)
#12 pc 0x00000000002a6344 /system/framework/arm64/boot-framework.oat (android.content.res.AssetManager.isUpToDate+148)
#13 pc 0x0000000000337450 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.isLoadedApkResourceDirsUpToDate+368)
#14 pc 0x0000000000589f18 /apex/com.android.art/lib64/libart.so (nterp_helper+152)
#15 pc 0x00000000001c8cf2 /system/framework/framework.jar (android.app.ActivityThread.getPackageInfo+142)
#16 pc 0x000000000032c06c /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.getPackageInfo+76)
#17 pc 0x000000000032f7e4 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.handleCreateService+436)
#18 pc 0x00000000003220b8 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread$H.handleMessage+7816)
#19 pc 0x00000000005b07a0 /system/framework/arm64/boot-framework.oat (android.os.Handler.dispatchMessage+176)
#20 pc 0x00000000005b3ca4 /system/framework/arm64/boot-framework.oat (android.os.Looper.loopOnce+1044)
#21 pc 0x00000000005b37f0 /system/framework/arm64/boot-framework.oat (android.os.Looper.loop+560)
#22 pc 0x0000000000338448 /system/framework/arm64/boot-framework.oat (android.app.ActivityThread.main+1768)
#23 pc 0x0000000000360a80 /apex/com.android.art/lib64/libart.so (art_quick_invoke_static_stub+640)
#24 pc 0x000000000026a8a0 /apex/com.android.art/lib64/libart.so (_jobject* art::InvokeMethod<(art::PointerSize)8>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jobject*, _jobject*, unsigned long)+780)
#25 pc 0x000000000026a584 /apex/com.android.art/lib64/libart.so (art::Method_invoke(_JNIEnv*, _jobject*, _jobject*, _jobjectArray*) (.__uniq.165753521025965369065708152063621506277)+32)
#26 pc 0x00000000000a2578 /system/framework/arm64/boot.oat (art_jni_trampoline+120)
#27 pc 0x000000000090eb3c /system/framework/arm64/boot-framework.oat (com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run+140)
#28 pc 0x0000000000918a6c /system/framework/arm64/boot-framework.oat (com.android.internal.os.ZygoteInit.main+3420)
#29 pc 0x0000000000360a80 /apex/com.android.art/lib64/libart.so (art_quick_invoke_static_stub+640)
#30 pc 0x00000000004946cc /apex/com.android.art/lib64/libart.so (art::JValue art::InvokeWithVarArgs<_jmethodID*>(art::ScopedObjectAccessAlreadyRunnable const&, _jobject*, _jmethodID*, std::__va_list)+516)
#31 pc 0x000000000055369c /apex/com.android.art/lib64/libart.so (art::JNI<true>::CallStaticVoidMethodV(_JNIEnv*, _jclass*, _jmethodID*, std::__va_list)+112)
#32 pc 0x00000000000e3be8 /system/lib64/libandroid_runtime.so (_JNIEnv::CallStaticVoidMethod(_jclass*, _jmethodID*, ...)+108)
#33 pc 0x00000000000f05bc /system/lib64/libandroid_runtime.so (android::AndroidRuntime::start(char const*, android::Vector<android::String8> const&, bool)+856)
#34 pc 0x0000000000002558 /system/bin/app_process64 (main+1280)
#35 pc 0x0000000000053e50 /apex/com.android.runtime/lib64/bionic/libc.so (__libc_init+108)
Thread 24041
"Intune MAM file" tid=24041 Native
#00 pc 0x0000000000057840 /apex/com.android.runtime/lib64/bionic/libc.so (syscall+32)
#01 pc 0x0000000000339b4c /apex/com.android.art/lib64/libart.so (art::Thread::Park(bool, long)+996)
#02 pc 0x0000000000339224 /apex/com.android.art/lib64/libart.so (art::Unsafe_park(_JNIEnv*, _jobject*, unsigned char, long) (.__uniq.319429422067363160645159987129209045680)+160)
#03 pc 0x000000000009c504 /system/framework/arm64/boot.oat (art_jni_trampoline+116)
#04 pc 0x00000000001ce3ac /system/framework/arm64/boot.oat (java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await+1004)
#05 pc 0x000000000030bdd8 /system/framework/arm64/boot.oat (java.util.concurrent.LinkedBlockingQueue.take+152)
#06 pc 0x000000000058bc54 /apex/com.android.art/lib64/libart.so (nterp_helper+7636)
#07 pc 0x00000000002d5a86 /data/app/~~xpsMWGoW6du9hfmJA8xTgA==/com.microsoft.windowsintune.companyportal-wd9aXW5GsZxs63ULr8Jq_A==/base.apk (com.microsoft.intune.mam.log.ThreadedFileHandler$PublishRunner.run+58)
#08 pc 0x00000000003607a4 /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+612)
#09 pc 0x000000000034bac4 /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+144)
#10 pc 0x00000000004f3fa4 /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallback(void*)+1888)
#11 pc 0x00000000000c37b4 /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+208)
#12 pc 0x000000000005d084 /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+68)
Thread 24042
"Intune MAM tele" tid=24042 Native
#00 pc 0x0000000000057840 /apex/com.android.runtime/lib64/bionic/libc.so (syscall+32)
#01 pc 0x0000000000339b4c /apex/com.android.art/lib64/libart.so (art::Thread::Park(bool, long)+996)
#02 pc 0x0000000000339224 /apex/com.android.art/lib64/libart.so (art::Unsafe_park(_JNIEnv*, _jobject*, unsigned char, long) (.__uniq.319429422067363160645159987129209045680)+160)
#03 pc 0x000000000009c504 /system/framework/arm64/boot.oat (art_jni_trampoline+116)
#04 pc 0x00000000001ce3ac /system/framework/arm64/boot.oat (java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await+1004)
#05 pc 0x0000000000303cfc /system/framework/arm64/boot.oat (java.util.concurrent.ArrayBlockingQueue.take+124)
#06 pc 0x00000000002cc760 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor.getTask+480)
#07 pc 0x00000000002ce3a8 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor.runWorker+456)
#08 pc 0x00000000002cb3f8 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor$Worker.run+72)
#09 pc 0x0000000000169ce0 /system/framework/arm64/boot.oat (java.lang.Thread.run+80)
#10 pc 0x00000000003607a4 /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+612)
#11 pc 0x000000000034bac4 /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+144)
#12 pc 0x00000000004f3fa4 /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallback(void*)+1888)
#13 pc 0x00000000000c37b4 /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+208)
#14 pc 0x000000000005d084 /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+68)
Thread 24044
"Intune MAM enro" tid=24044 Native
#00 pc 0x0000000000057840 /apex/com.android.runtime/lib64/bionic/libc.so (syscall+32)
#01 pc 0x00000000002bbbcc /apex/com.android.art/lib64/libart.so (art::ConditionVariable::TimedWait(art::Thread*, long, int)+252)
#02 pc 0x00000000002ba294 /apex/com.android.art/lib64/libart.so (art::Monitor::Wait(art::Thread*, art::ObjPtr<art::mirror::Object>, long, int, bool, art::ThreadState)+1116)
#03 pc 0x000000000009c2dc /system/framework/arm64/boot.oat (art_jni_trampoline+92)
#04 pc 0x00000000000a3f80 /system/framework/arm64/boot.oat (java.lang.Object.wait+48)
#05 pc 0x00000000005a71f8 /system/framework/arm64/boot-framework.oat (android.os.ConditionVariable.block+152)
#06 pc 0x000000000058b490 /apex/com.android.art/lib64/libart.so (nterp_helper+5648)
#07 pc 0x00000000002dbf54 /data/app/~~xpsMWGoW6du9hfmJA8xTgA==/com.microsoft.windowsintune.companyportal-wd9aXW5GsZxs63ULr8Jq_A==/base.apk (com.microsoft.intune.mam.policy.MAMWETaskQueue.getDueTasks+24)
#08 pc 0x000000000058add4 /apex/com.android.art/lib64/libart.so (nterp_helper+3924)
#09 pc 0x00000000002db3c4 /data/app/~~xpsMWGoW6du9hfmJA8xTgA==/com.microsoft.windowsintune.companyportal-wd9aXW5GsZxs63ULr8Jq_A==/base.apk (com.microsoft.intune.mam.policy.MAMWERetryScheduler$TaskRunner.run+48)
#10 pc 0x0000000000169ce0 /system/framework/arm64/boot.oat (java.lang.Thread.run+80)
#11 pc 0x00000000003607a4 /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+612)
#12 pc 0x000000000034bac4 /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+144)
#13 pc 0x00000000004f3fa4 /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallback(void*)+1888)
#14 pc 0x00000000000c37b4 /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+208)
#15 pc 0x000000000005d084 /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+68)
Thread 24052
"Intune MAM back" tid=24052 Native
#00 pc 0x0000000000057840 /apex/com.android.runtime/lib64/bionic/libc.so (syscall+32)
#01 pc 0x000000000022cf48 /apex/com.android.art/lib64/libart.so (art::ConditionVariable::WaitHoldingLocks(art::Thread*)+140)
#02 pc 0x000000000033a0e4 /apex/com.android.art/lib64/libart.so (art::Thread::Park(bool, long)+2428)
#03 pc 0x0000000000339224 /apex/com.android.art/lib64/libart.so (art::Unsafe_park(_JNIEnv*, _jobject*, unsigned char, long) (.__uniq.319429422067363160645159987129209045680)+160)
#04 pc 0x000000000009c504 /system/framework/arm64/boot.oat (art_jni_trampoline+116)
#05 pc 0x00000000001ca3d0 /system/framework/arm64/boot.oat (java.util.concurrent.SynchronousQueue$TransferStack.transfer+3952)
#06 pc 0x00000000003129c0 /system/framework/arm64/boot.oat (java.util.concurrent.SynchronousQueue.poll+112)
#07 pc 0x00000000002cc708 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor.getTask+392)
#08 pc 0x00000000002ce3a8 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor.runWorker+456)
#09 pc 0x00000000002cb3f8 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor$Worker.run+72)
#10 pc 0x0000000000169ce0 /system/framework/arm64/boot.oat (java.lang.Thread.run+80)
#11 pc 0x00000000003607a4 /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+612)
#12 pc 0x000000000034bac4 /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+144)
#13 pc 0x00000000004f3fa4 /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallback(void*)+1888)
#14 pc 0x00000000000c37b4 /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+208)
#15 pc 0x000000000005d084 /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+68)
Thread 24053
"Intune MAM IPC-" tid=24053 Native
#00 pc 0x0000000000057840 /apex/com.android.runtime/lib64/bionic/libc.so (syscall+32)
#01 pc 0x000000000022cf48 /apex/com.android.art/lib64/libart.so (art::ConditionVariable::WaitHoldingLocks(art::Thread*)+140)
#02 pc 0x000000000033a0e4 /apex/com.android.art/lib64/libart.so (art::Thread::Park(bool, long)+2428)
#03 pc 0x0000000000339224 /apex/com.android.art/lib64/libart.so (art::Unsafe_park(_JNIEnv*, _jobject*, unsigned char, long) (.__uniq.319429422067363160645159987129209045680)+160)
#04 pc 0x000000000009c504 /system/framework/arm64/boot.oat (art_jni_trampoline+116)
#05 pc 0x00000000001ca3d0 /system/framework/arm64/boot.oat (java.util.concurrent.SynchronousQueue$TransferStack.transfer+3952)
#06 pc 0x00000000003129c0 /system/framework/arm64/boot.oat (java.util.concurrent.SynchronousQueue.poll+112)
#07 pc 0x00000000002cc708 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor.getTask+392)
#08 pc 0x00000000002ce3a8 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor.runWorker+456)
#09 pc 0x00000000002cb3f8 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor$Worker.run+72)
#10 pc 0x0000000000169ce0 /system/framework/arm64/boot.oat (java.lang.Thread.run+80)
#11 pc 0x00000000003607a4 /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+612)
#12 pc 0x000000000034bac4 /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+144)
#13 pc 0x00000000004f3fa4 /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallback(void*)+1888)
#14 pc 0x00000000000c37b4 /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+208)
#15 pc 0x000000000005d084 /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+68)
Thread 24110
"Intune MAM fore" tid=24110 Native
#00 pc 0x0000000000057840 /apex/com.android.runtime/lib64/bionic/libc.so (syscall+32)
#01 pc 0x000000000022cf48 /apex/com.android.art/lib64/libart.so (art::ConditionVariable::WaitHoldingLocks(art::Thread*)+140)
#02 pc 0x000000000033a0e4 /apex/com.android.art/lib64/libart.so (art::Thread::Park(bool, long)+2428)
#03 pc 0x0000000000339224 /apex/com.android.art/lib64/libart.so (art::Unsafe_park(_JNIEnv*, _jobject*, unsigned char, long) (.__uniq.319429422067363160645159987129209045680)+160)
#04 pc 0x000000000009c504 /system/framework/arm64/boot.oat (art_jni_trampoline+116)
#05 pc 0x00000000001ce7fc /system/framework/arm64/boot.oat (java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos+476)
#06 pc 0x00000000003102f0 /system/framework/arm64/boot.oat (java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take+384)
#07 pc 0x000000000031014c /system/framework/arm64/boot.oat (java.util.concurrent.ScheduledThreadPoolExecutor$DelayedWorkQueue.take+44)
#08 pc 0x00000000002cc760 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor.getTask+480)
#09 pc 0x00000000002ce3a8 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor.runWorker+456)
#10 pc 0x00000000002cb3f8 /system/framework/arm64/boot.oat (java.util.concurrent.ThreadPoolExecutor$Worker.run+72)
#11 pc 0x0000000000169ce0 /system/framework/arm64/boot.oat (java.lang.Thread.run+80)
#12 pc 0x00000000003607a4 /apex/com.android.art/lib64/libart.so (art_quick_invoke_stub+612)
#13 pc 0x000000000034bac4 /apex/com.android.art/lib64/libart.so (art::ArtMethod::Invoke(art::Thread*, unsigned int*, unsigned int, art::JValue*, char const*)+144)
#14 pc 0x00000000004f3fa4 /apex/com.android.art/lib64/libart.so (art::Thread::CreateCallback(void*)+1888)
#15 pc 0x00000000000c37b4 /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+208)
#16 pc 0x000000000005d084 /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+68)
AndroidX Dependencies
If your app includes any AndroidX libraries, please list them here, along with the version info:
Intune Android App SDK ANR Issue
ANR is observed only on Samsung Devices with Android 14 (SDK 34) when executing service
com.adobe.reader/com.microsoft.intune.mam.client.service.MAMBackgroundJobService
Problem The main thread is blocked, waiting on a native synchronization routine, such as a mutex.
Details
Logs
AndroidX Dependencies
If your app includes any AndroidX libraries, please list them here, along with the version info:
androidxCore = "1.10.1" androidxLifecycle = "2.4.1" androidxWorkManager = "2.8.1" androidxNavigation = "2.5.2" androidxStartupRuntime = "1.1.0" androidxDatastore = "1.0.0"
Third-Party Library Dependencies
If your app includes any third-party libraries, please list them here, along with the version info: