V19.4.0 Intune iOS MAM SDK: Failed to connect to location service to determine the user endpoint see the error object for details

[AnilGit-stack]

Microsoft Intune App SDK for MAUI.iOS Issue

Summary

Recently updated to Intune V19.4.0 (from 16.0.5) We did have about 10 enrolled users successful with this app in question built for intune. Currently next 3 person's enrolled have consistent failure. It is working for me and others my team but not working for clients .

Intune App SDK for iOS (please complete the following information):

• For errors during build, does the app build without Intune SDK integration?: No

• For errors post build, does the app launch without being Intune SDK integrated?: No

• Do you see a trend with it only being reproduced on a specific device? yes

Details

• Device: [e.g. iPhone 14]
• iOS Version: [e.g. iOS 16.6.1]
• Microsoft.Intune.Maui.Essentials.iOS Version: 19.4.0

Screenshots and logs

Questions to Ask Before Submission

1. Does the app build and launch without including the Microsoft.Intune.Maui.Essentials.iOS package? NO
2. Does the issue reproduce if you rebuild after deleting the bin and obj output folders? Not tried
3. Have you checked the .NET MAUI repository for similar issues? If so, please follow the guidance there or add that information to this issue.
4. Are you using the latest Microsoft.Intune.Maui.Essentials.iOS NuGet package version? yes

[ChismanRaheem]

Hi @AnilGit-stack please gather verbose logs and app logs for a device that is failing and confirm if any conflicting policy is being applied for the user.

Ref:

1. https://learn.microsoft.com/en-us/mem/intune/apps/manage-microsoft-edge#use-microsoft-edge-for-ios-and-android-to-access-managed-app-logs
2. https://learn.microsoft.com/en-us/mem/intune/user-help/send-logs-to-microsoft-ios#share-diagnostic-logs
3. https://learn.microsoft.com/en-us/mem/intune/user-help/retrieve-ios-app-logs