Getting IntuneMAMEnrollmentStatusLocationServiceFailure error alert for users

[heena-dhawan-eptura]

Describe the bug: Users are getting alert for IntuneMAMEnrollmentStatusLocationServiceFailure.

To Reproduce Steps to reproduce the behavior:

1. User logs into Intune
2. and sees an alert

Expected behavior: User should be able to login ang get policies

Screenshots and logs:

Smartphone (please complete the following information):

• Device: iPhone
• OS: iOS 17+

Intune App SDK for iOS (please complete the following information):

• What version of the Intune SDK are you using? Are you using the latest version? - 19.0.1

• What platform is your app based in (native, Xamarin based, Cordova, etc)? Native

• For errors during build, does the app build without Intune SDK integration? - NO

• For errors post build, does the app launch without being Intune SDK integrated? - Yes

• Who is the customer? - Some clients using Intune, have MAM policies applied to users

• Do you see a trend with it only being reproduced on a specific device? - No

Additional context: NA

[ChismanRaheem]

Hi @heena-dhawan-eptura Please ensure that you are using the latest version of the SDK and please gather verbose logs and app logs for a device that is failing and confirm if any conflicting policy is being applied for the user.

Recommend: Intune Update SDK version to Latest version

Ref:

https://learn.microsoft.com/en-us/mem/intune/apps/manage-microsoft-edge#use-microsoft-edge-for-ios-and-android-to-access-managed-app-logs https://learn.microsoft.com/en-us/mem/intune/user-help/send-logs-to-microsoft-ios#share-diagnostic-logs https://learn.microsoft.com/en-us/mem/intune/user-help/retrieve-ios-app-logs