wangxiaoms
commented
3 months ago Hi, please upgrade Intune SDK to latest version. Starting June 2024, Intune team is making updates to improve the Intune mobile application management (MAM) service. This update will require iOS wrapped apps, iOS SDK integrated apps, and the Company Portal for Android to be updated to the latest versions to ensure applications stay secure and run smoothly. Any of your iOS line-of-business (LOB) apps using older versions of the Intune SDK or wrapper must be updated to v17.7.0 or later, latest version recommended. https://learn.microsoft.com/en-us/mem/intune/fundamentals/whats-new#update-to-the-latest-company-portal-for-android-intune-app-sdk-for-ios-and-intune-app-wrapper-for-ios
Starting roughly June 26th a large customer reported that Intune App enrollments started to fail. Logs show a certificate trust error:
2024-07-15T16:32:22.189Z INFO com.qlik.qliksense.mobile 0 IntuneMAM: CMARLocationServiceRequestOperation: Successfully acquired service URL: CMARScrubbedURL:https://mamservice.manage.microsoft.com/c90896b1b011e31f19359db9b3315b6e2a440117e90b031f4bfa33242eabfc17 2024-07-15T16:32:22.189Z INFO com.qlik.qliksense.mobile 0 IntuneMAM: CMARMamCacheManager: Committing shared cache to data store 2024-07-15T16:32:22.191Z INFO com.qlik.qliksense.mobile 0 IntuneMAM: Starting operation CMARIsPolicyTargetedOperation for CMARScrubbedIdentity:ebc149c945c9ae8a6bfb99ec9d33dc6cf9725403e3402b23a59fde8e7069b4a6 2024-07-15T16:32:22.193Z INFO Call com.microsoft.commonlib.httpconnector 100 ClientRequestID: D991CACD-2710-4C53-B267-8CC6E76F4176, ForceRefresh: NO, URL: CMARScrubbedURL:https://mamservice.manage.microsoft.com/91fc749b8aca03f31cdf6893598688bd07d890ddb29fe2efee5165ae74193f6c?9f6d65abd44655118f88089da5757a2a6e7ab1658f5a444aaf9504a9dcf5d771 2024-07-15T16:32:22.315Z ERRO com.microsoft.commonlib.httpconnector 0 Server at URL 'CMARScrubbedURL:https://mamservice.manage.microsoft.com/91fc749b8aca03f31cdf6893598688bd07d890ddb29fe2efee5165ae74193f6c?9f6d65abd44655118f88089da5757a2a6e7ab1658f5a444aaf9504a9dcf5d771' is not trusted. 2024-07-15T16:32:22.315Z ERRO com.qlik.qliksense.mobile 0 IntuneMAM: CUTHttpServerChainTrustPolicy - Server certificate chain 'mam.manage.microsoft.com -] Microsoft Azure RSA TLS Issuing CA 07 -] DigiCert Global Root G2' is not trusted for host: 'mamservice.manage.microsoft.com'.
Intune App SDK for iOS (please complete the following information):
What version of the Intune SDK are you using? => 14.1.3
What platform is your app based in (native, Xamarin based, Cordova, etc) => native
For errors during build, does the app build without Intune SDK integration? => Not applicable
For errors post build, does the app launch without being Intune SDK integrated? => Not applicable
Who is the customer? A very large Insurance company in India.