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Microsoft Graph Communications Samples
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InviteAsync does not work from a incoming call in local media mode (Apphosted) #700

Closed tartaruga2024 closed 9 months ago

tartaruga2024 commented 9 months ago

Describe the issue In appHosted mode Invite a teams user to join a existing call does not work. However in serviceHosted mode it works just as expected, Teams user get a invitation and can join in to the call.

Step1 : accept the incoming PSTN call and hearing the pompt. Step2: send inviteAsync to a teams user to join to the original call

Issue: Teams user never get the invitation After 30 Seconds a exception is thrown

12.02 10:07:46,218 ERROR [ ] [ 140] ppHostedMedia.CallHandler: Error on Participants.InviteAsync: Status Code: 0 Microsoft.Graph.Communications.Core.Exceptions.ServiceException: Code: 410 Message: Unexpected 'Failed' status for operation 67cbe828-bdb6-4976-b152-efff9d856d04: addParticipants failed for participant 8:orgid:9ab26d40-230e-4448-b415-8784c5298131. Underlying reason: Client Media Error. DiagCode: 410#301004.@ AdditionalData: subcode: 301004

at Microsoft.Graph.Communications.Client.OperationManager.ValidateOperation(String clientContext, CommsOperation operation) at Microsoft.Graph.Communications.Client.OperationManager.d10`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Graph.Communications.Calls.StatefulParticipantCollection.d6.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TeamsMediaAdapterAppHostedMedia.CallHandler.d__1.MoveNext()

Code Snippet user = await _identityResolver.ResolveByPatternAsync("sip:maria.berger@test.xy"); var identity = ParticipantHelper.CreateFromId(user).Identity; await Call.Participants.InviteAsync(identity, replacesCallID);

Expected behavior The teams user should get the invitation and can join into the call

Graph SDK (please complete the following information): Microsoft.Graph.Communications.Calls 1.2.0.5304 Microsoft.Graph.Communications.Calls.Media 1.2.0.5304

Call ID Provide the list call ids that encountered this issue. Include the time in UTC/GMT when these call have occurred.

Logs 12.02 10:07:23,134 INFO [ ] [ 121] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Inviting participants started. 12.02 10:07:23,148 INFO [ ] [ 121] ent.ICommunicationsClient: Generating client context: 67cbe828-bdb6-4976-b152-efff9d856d04 12.02 10:07:23,151 INFO [ ] [ 121] ent.ICommunicationsClient: Waiting for completion of operation with id: 67cbe828-bdb6-4976-b152-efff9d856d04 and timeout: 00:00:30 12.02 10:07:23,168 INFO [ ] [ 121] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Authenticating request for tenant: 0688dcf9-164e-4b85-aa11-cf763e279409 12.02 10:07:23,171 INFO [ ] [ 121] ent.ICommunicationsClient: AuthenticationProvider: Generating OAuth token. 12.02 10:07:23,173 INFO [ ] [ 121] ent.ICommunicationsClient: AuthenticationProvider: Generated OAuth token. Expires in 42,7709259966667 minutes. 12.02 10:07:23,175 INFO [ ] [ 121] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] { "$id": "1", "participants": [ { "@odata.type": "#microsoft.graph.invitationParticipantInfo", "identity": { "@odata.type": "#microsoft.graph.identitySet", "user": { "@odata.type": "#microsoft.graph.identity", "id": "9ab26d40-230e-4448-b415-8784c5298131" } } } ], "clientContext": "67cbe828-bdb6-4976-b152-efff9d856d04" } 12.02 10:07:23,287 INFO [ ] [ 142] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168]
12.02 10:07:23,294 INFO [ ] [ 142] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] { "@odata.type": "#microsoft.graph.inviteParticipantsOperation", "participants": [ { "@odata.type": "#microsoft.graph.invitationParticipantInfo", "identity": { "@odata.type": "#microsoft.graph.identitySet", "user": { "@odata.type": "#microsoft.graph.identity", "id": "9ab26d40-230e-4448-b415-8784c5298131", "tenantId": "0688dcf9-164e-4b85-aa11-cf763e279409" }, "acsUser": "", "spoolUser": "", "phone": "", "guest": "", "encrypted": "", "onPremises": "", "acsApplicationInstance": "", "spoolApplicationInstance": "", "applicationInstance": "" }, "participantId": "c3edff46-d206-4fdb-9df5-4201d7bb6558", "endpointType": "" } ], "clientContext": "67cbe828-bdb6-4976-b152-efff9d856d04", "status": "Running", "id": "a6419bf6-1964-4e81-b8cd-bb73be90deaa", "@odata.context": "https://graph.microsoft.com/v1.0/$metadata#inviteParticipantsOperation" } 12.02 10:07:23,318 INFO [ ] [ 142] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168]
12.02 10:07:23,319 INFO [ ] [ 142] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Found Location Header: https://graph.microsoft.com/v1.0/communications/calls/811f5c00-0e32-48ce-9f27-8d77b9892453/operations/a6419bf6-1964-4e81-b8cd-bb73be90deaa 12.02 10:07:23,324 INFO [ ] [ 142] ent.ICommunicationsClient: Running status response, operation running asyncronously: 67cbe828-bdb6-4976-b152-efff9d856d04 12.02 10:07:23,375 DEBUG [ ] [ 128] pterAppHostedMediaService: IN: {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"updated","resource":"/app/calls/811f5c00-0e32-48ce-9f27-8d77b9892453","resourceUrl":"/communications/calls/811f5c00-0e32-48ce-9f27-8d77b9892453","resourceData":{"@odata.type":"#microsoft.graph.call","state":"established","mediaState":{"@odata.type":"#microsoft.graph.callMediaState","audio":"active"},"chatInfo":{"@odata.type":"#microsoft.graph.chatInfo","threadId":"19:5552c146-0b2d-4587-9e6d-350c61e62464","messageId":"0"},"meetingCapability":{"@odata.type":"#microsoft.graph.meetingCapability","allowTranslatedCaptions":true,"allowTranslatedTranscriptions":true,"recorderAllowed":["Attendee"]},"meetingProperties":{"@odata.type":"#microsoft.graph.meetingProperties","meetingLabel":"00000000-0000-0000-0000-000000000000","meetingStates":[]},"coOrganizers":[],"callChainId":"e5c04091-c134-4218-8b14-3dcf3dcfa168","replacesContext":"aHR0cHM6Ly9jYy1ldW5vLTA1LXByb2QtYWtzLmNjLnNreXBlLmNvbS9jYy92MS9jYWxsUGFydGljaXBhbnQvMWQxZjgxNmItYjJhYS00MDcyLTljOTQtZDQ4M2EwMjI4NzY3LzEzL2szLzQxNC9yZXBsYWNlbWVudD9ydD05M2Q2MDgxNWY0MzM0NzQ2OTA5ZDEyNGQ4YjUxNTk1ZCZyYz1leUp5ZEd4aWNtTWlPbnNpWlhOcFpDSTZJa2hJSWl3aVpYUnBaQ0k2SWpBMk9EaGtZMlk1TFRFMk5HVXROR0k0TlMxaFlURXhMV05tTnpZelpUSTNPVFF3T1NJc0ltbHdaR2wwWXlJNlptRnNjMlVzSW5CemRDSTZJa1JwY21WamRGSnZkWFJwYm1jaWZTd2ljblJwWkNJNklqUTZLelE1TkRBMU56STNOamN6TlNJc0luSjBjR1p6SWpwN0luTnlkSEJRYjJ4cFkza2lPaUp5WlhGMWFYSmxaQ0lzSW05bVptVnlUbTl1VFd0cFEzSjVjSFJ2VDI1c2VTSTZkSEoxWlN3aVpXNWhZbXhsVUhOMGJrOXdkR2x0YVhwaGRHbHZibk1pT25SeWRXVjlmUSUyNTNEJTI1M0QmaT0xMC02MC0xMy0xMjMmZT02Mzg0MzEwNzE2NzkxMTM5Nzc="}}]} 12.02 10:07:23,385 INFO [ ] [ 128] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Scenario ID extracted from Scenario-Id is: e5c04091-c134-4218-8b14-3dcf3dcfa168 12.02 10:07:23,391 INFO [ ] [ 128] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Request ID extracted from X-Microsoft-Skype-Message-ID is: 571f51e8-77ad-41ba-9107-313072c982e5 12.02 10:07:23,392 INFO [ ] [ 128] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Authenticating inbound request (571f51e8-77ad-41ba-9107-313072c982e5): http://tma-hostedapp.skypelab-onipd.de:4443/graphcallbacks 12.02 10:07:23,403 INFO [ ] [ 122] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Queue found for resource communications/calls/811f5c00-0e32-48ce-9f27-8d77b9892453, current queue size 4 with id communications/calls/811f5c00-0e32-48ce-9f27-8d77b9892453 12.02 10:07:23,407 INFO [ ] [ 122] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] { "@odata.type": "#microsoft.graph.commsNotifications", "value": [ { "@odata.type": "#microsoft.graph.commsNotification", "changeType": "Updated", "resourceUrl": "/communications/calls/811f5c00-0e32-48ce-9f27-8d77b9892453", "resource": "/app/calls/811f5c00-0e32-48ce-9f27-8d77b9892453", "resourceData": { "@odata.type": "#microsoft.graph.call", "callChainId": "e5c04091-c134-4218-8b14-3dcf3dcfa168", "chatInfo": { "@odata.type": "#microsoft.graph.chatInfo", "messageId": "0", "threadId": "19:5552c146-0b2d-4587-9e6d-350c61e62464" }, "mediaState": { "@odata.type": "#microsoft.graph.callMediaState", "audio": "Active" }, "state": "Established", "tenantId": "0688dcf9-164e-4b85-aa11-cf763e279409", "meetingCapability": { "@odata.type": "#microsoft.graph.meetingCapability", "allowTranslatedCaptions": true, "allowTranslatedTranscriptions": true, "recorderAllowed": [ "Attendee" ] }, "meetingProperties": { "@odata.type": "#microsoft.graph.meetingProperties", "meetingLabel": "00000000-0000-0000-0000-000000000000", "meetingStates": [] }, "coOrganizers": [], "replacesContext": "(Generic: NvCayOQc)" } } ] } 12.02 10:07:23,444 INFO [ ] [ 122] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168]
12.02 10:07:23,444 DEBUG [ ] [ 123] ppHostedMedia.CallHandler: [811f5c00-0e32-48ce-9f27-8d77b9892453] OnUpdated call with State Established 12.02 10:07:23,447 DEBUG [ ] [ 128] ctStringRespondingHandler: Response Code: Accepted 12.02 10:07:23,447 DEBUG [ ] [ 128] ctStringRespondingHandler: Response Body:
12.02 10:07:25,122 DEBUG [ ] [ 143] pterAppHostedMediaService: IN: {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"updated","resource":"/app/calls/811f5c00-0e32-48ce-9f27-8d77b9892453","resourceUrl":"/communications/calls/811f5c00-0e32-48ce-9f27-8d77b9892453","resourceData":{"@odata.type":"#microsoft.graph.call","state":"established","mediaState":{"@odata.type":"#microsoft.graph.callMediaState","audio":"active"},"chatInfo":{"@odata.type":"#microsoft.graph.chatInfo","threadId":"19:5552c146-0b2d-4587-9e6d-350c61e62464","messageId":"0"},"meetingCapability":{"@odata.type":"#microsoft.graph.meetingCapability","allowAnonymousUsersToDialOut":false,"autoAdmittedUsers":"everyoneInCompany","allowAnonymousUsersToStartMeeting":false,"allowTranslatedCaptions":false,"allowTranslatedTranscriptions":false,"entryExitNotificationsEnabled":true,"allowRaiseHands":true,"attendeeRestrictions":"UnRestricted","allowPstnUsersToBypassLobby":false,"lockMeeting":false,"attendeeViewModes":"Default","stagingRoomEnabled":false,"meetingLiveState":{"@odata.type":"#microsoft.graph.stagingRoomLiveState","phase":"staging","seqNum":0},"cartEnabled":false,"refreshCartKey":false,"breakoutRoomsEnabled":false,"watermarkProtection":{"@odata.type":"#microsoft.graph.watermarkProtectionValues","isEnabledForContentSharing":false,"isEnabledForVideo":false},"recorderAllowed":["Organizers","Presenters"],"copilotMode":"enabledWithTranscript"},"meetingProperties":{"@odata.type":"#microsoft.graph.meetingProperties","meetingLiveState":{"@odata.type":"#microsoft.graph.stagingRoomLiveState","phase":"staging","seqNum":0},"meetingLabel":"00000000-0000-0000-0000-000000000000","meetingStates":[]},"coOrganizers":[],"callChainId":"e5c04091-c134-4218-8b14-3dcf3dcfa168","recordingConsentDetails":{"@odata.type":"#microsoft.graph.recordingConsentDetails","explicitRecordingConsentEnabled":false,"consentActivelyRequired":false},"replacesContext":"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"}}]} 12.02 10:07:25,132 INFO [ ] [ 143] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Scenario ID extracted from Scenario-Id is: e5c04091-c134-4218-8b14-3dcf3dcfa168 12.02 10:07:25,133 INFO [ ] [ 143] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Request ID extracted from X-Microsoft-Skype-Message-ID is: b1d6f34e-9d50-42b0-8539-048ebe4f5219 12.02 10:07:25,133 INFO [ ] [ 143] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Authenticating inbound request (b1d6f34e-9d50-42b0-8539-048ebe4f5219): http://tma-hostedapp.skypelab-onipd.de:4443/graphcallbacks 12.02 10:07:25,231 INFO [ ] [ 122] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Queue found for resource communications/calls/811f5c00-0e32-48ce-9f27-8d77b9892453, current queue size 4 with id communications/calls/811f5c00-0e32-48ce-9f27-8d77b9892453 12.02 10:07:25,246 DEBUG [ ] [ 139] ppHostedMedia.CallHandler: [811f5c00-0e32-48ce-9f27-8d77b9892453] OnUpdated call with State Established 12.02 10:07:25,248 INFO [ ] [ 122] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] { "@odata.type": "#microsoft.graph.commsNotifications", "value": [ { "@odata.type": "#microsoft.graph.commsNotification", "changeType": "Updated", "resourceUrl": "/communications/calls/811f5c00-0e32-48ce-9f27-8d77b9892453", "resource": "/app/calls/811f5c00-0e32-48ce-9f27-8d77b9892453", "resourceData": { "@odata.type": "#microsoft.graph.call", "callChainId": "e5c04091-c134-4218-8b14-3dcf3dcfa168", "chatInfo": { "@odata.type": "#microsoft.graph.chatInfo", "messageId": "0", "threadId": "19:5552c146-0b2d-4587-9e6d-350c61e62464" }, "mediaState": { "@odata.type": "#microsoft.graph.callMediaState", "audio": "Active" }, "state": "Established", "tenantId": "0688dcf9-164e-4b85-aa11-cf763e279409", "meetingCapability": { "@odata.type": "#microsoft.graph.meetingCapability", "allowAnonymousUsersToDialOut": false, "autoAdmittedUsers": "everyoneInCompany", "allowAnonymousUsersToStartMeeting": false, "allowTranslatedCaptions": false, "allowTranslatedTranscriptions": false, "entryExitNotificationsEnabled": true, "allowRaiseHands": true, "attendeeRestrictions": "UnRestricted", "allowPstnUsersToBypassLobby": false, "lockMeeting": false, "attendeeViewModes": "Default", "stagingRoomEnabled": false, "meetingLiveState": { "@odata.type": "#microsoft.graph.stagingRoomLiveState", "phase": "staging", "seqNum": 0 }, "cartEnabled": false, "refreshCartKey": false, "breakoutRoomsEnabled": false, "watermarkProtection": { "@odata.type": "#microsoft.graph.watermarkProtectionValues", "isEnabledForContentSharing": false, "isEnabledForVideo": false }, "recorderAllowed": [ "Organizers", "Presenters" ], "copilotMode": "enabledWithTranscript" }, "meetingProperties": { "@odata.type": "#microsoft.graph.meetingProperties", "meetingLiveState": { "@odata.type": "#microsoft.graph.stagingRoomLiveState", "phase": "staging", "seqNum": 0 }, "meetingLabel": "00000000-0000-0000-0000-000000000000", "meetingStates": [] }, "coOrganizers": [], "recordingConsentDetails": { "@odata.type": "#microsoft.graph.recordingConsentDetails", "explicitRecordingConsentEnabled": false, "consentActivelyRequired": false }, "replacesContext": "(Generic: NvCayOQc)" } } ] } 12.02 10:07:25,310 INFO [ ] [ 122] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168]
12.02 10:07:46,179 DEBUG [ ] [ 123] pterAppHostedMediaService: IN: {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"deleted","resource":"/app/calls/811f5c00-0e32-48ce-9f27-8d77b9892453/operations/a6419bf6-1964-4e81-b8cd-bb73be90deaa","resourceUrl":"/communications/calls/811f5c00-0e32-48ce-9f27-8d77b9892453/operations/a6419bf6-1964-4e81-b8cd-bb73be90deaa","resourceData":{"@odata.type":"#microsoft.graph.inviteParticipantsOperation","participants":[{"@odata.type":"#microsoft.graph.invitationParticipantInfo","identity":{"@odata.type":"#microsoft.graph.identitySet","user":{"@odata.type":"#microsoft.graph.identity","id":"9ab26d40-230e-4448-b415-8784c5298131","tenantId":"0688dcf9-164e-4b85-aa11-cf763e279409"}},"participantId":"c3edff46-d206-4fdb-9df5-4201d7bb6558"}],"status":"failed","clientContext":"67cbe828-bdb6-4976-b152-efff9d856d04","resultInfo":{"@odata.type":"#microsoft.graph.resultInfo","code":410,"subcode":301004,"message":"addParticipants failed for participant 8:orgid:9ab26d40-230e-4448-b415-8784c5298131. Underlying reason: Client Media Error. DiagCode: 410#301004.@"},"id":"a6419bf6-1964-4e81-b8cd-bb73be90deaa"}}]} 12.02 10:07:46,183 INFO [ ] [ 123] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Scenario ID extracted from Scenario-Id is: e5c04091-c134-4218-8b14-3dcf3dcfa168 12.02 10:07:46,184 INFO [ ] [ 123] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Request ID extracted from X-Microsoft-Skype-Message-ID is: 4895722e-cb43-4313-9766-b4460e481614 12.02 10:07:46,185 INFO [ ] [ 123] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Authenticating inbound request (4895722e-cb43-4313-9766-b4460e481614): http://tma-hostedapp.skypelab-onipd.de:4443/graphcallbacks 12.02 10:07:46,201 INFO [ ] [ 140] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Processing operation notification with id: a6419bf6-1964-4e81-b8cd-bb73be90deaa 12.02 10:07:46,204 INFO [ ] [ 140] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] Completing operation with id: a6419bf6-1964-4e81-b8cd-bb73be90deaa and change type Deleted 12.02 10:07:46,218 ERROR [ ] [ 140] ppHostedMedia.CallHandler: Error on Participants.InviteAsync: Status Code: 0 Microsoft.Graph.Communications.Core.Exceptions.ServiceException: Code: 410 Message: Unexpected 'Failed' status for operation 67cbe828-bdb6-4976-b152-efff9d856d04: addParticipants failed for participant 8:orgid:9ab26d40-230e-4448-b415-8784c5298131. Underlying reason: Client Media Error. DiagCode: 410#301004.@ AdditionalData: subcode: 301004

at Microsoft.Graph.Communications.Client.OperationManager.ValidateOperation(String clientContext, CommsOperation operation) at Microsoft.Graph.Communications.Client.OperationManager.d10`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Graph.Communications.Calls.StatefulParticipantCollection.d6.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at TeamsMediaAdapterAppHostedMedia.CallHandler.d__1.MoveNext() 12.02 10:07:46,239 WARN [ ] [ 140] ppHostedMedia.CallHandler: Timeout set in request: 25, ignored since transfereToAgent doesnt support custom timeout! 12.02 10:07:46,239 DEBUG [ ] [ 140] ppHostedMedia.CallHandler: Waiting 60 seconds for agent! 12.02 10:07:46,247 INFO [ ] [ 140] ent.ICommunicationsClient: [e5c04091-c134-4218-8b14-3dcf3dcfa168] { "@odata.type": "#microsoft.graph.commsNotifications", "value": [ { "@odata.type": "#microsoft.graph.commsNotification", "changeType": "Deleted", "resourceUrl": "/communications/calls/811f5c00-0e32-48ce-9f27-8d77b9892453/operations/a6419bf6-1964-4e81-b8cd-bb73be90deaa", "resource": "/app/calls/811f5c00-0e32-48ce-9f27-8d77b9892453/operations/a6419bf6-1964-4e81-b8cd-bb73be90deaa", "resourceData": { "@odata.type": "#microsoft.graph.inviteParticipantsOperation", "participants": [ { "@odata.type": "#microsoft.graph.invitationParticipantInfo", "identity": { "@odata.type": "#microsoft.graph.identitySet", "user": { "@odata.type": "#microsoft.graph.identity", "id": "9ab26d40-230e-4448-b415-8784c5298131", "tenantId": "0688dcf9-164e-4b85-aa11-cf763e279409" } }, "participantId": "c3edff46-d206-4fdb-9df5-4201d7bb6558" } ], "clientContext": "67cbe828-bdb6-4976-b152-efff9d856d04", "resultInfo": { "@odata.type": "#microsoft.graph.resultInfo", "code": 410, "message": "addParticipants failed for participant 8:orgid:9ab26d40-230e-4448-b415-8784c5298131. Underlying reason: Client Media Error. DiagCode: 410#301004.@", "subcode": 301004 }, "status": "Failed", "id": "a6419bf6-1964-4e81-b8cd-bb73be90deaa" } } ] }

Additional context Add any other context about the problem here.

ssulzer commented 9 months ago

@tartaruga2024 Where is your application-hosted media bot hosted? Is it in Azure and does it have a public IP address? The call involving your appHosted media bot is failing because the IP address of the bot is not accessible/reachable from the Teams meeting server (running in Azure). Specifically, the IPAddress given for MediaPlatformInstanceSettings.InstancePublicIPAddress (62.201.165.xxx) is not reachable.

tartaruga2024 commented 9 months ago

@ssulzer we solved that issue by modifying the firewall port forwarding.

thanks