Call status terminated , Error 500#3002 Internal server error

[abhi161]

I'm having a weird issue where my bot was working perfectly fine, and then suddenly started throwing an error. I haven't changed any settings or code, so I'm completely baffled.

Is this a bug, or is there something else going on? Any help would be greatly appreciated!

Call status updated to Terminated - Server Internal Error. DiagCode: 500#3002.@"

[InDieTasten]

Most likely a duplicate of #729, #725, #676, #664 which are all related to certificate issues

[abhi161]

@InDieTasten
Thanks for sharing..

I'm using a wildcard certificate and have been developing my bot locally for a while now. Today, after closing and restarting it (2mins), the bot failed to appear in Teams. I'm seeing the error in my logs as stated above

[InDieTasten]

@abhi161 Every certificate expires at some point. Perhaps the wildcard certificate you've been using expired at exactly that moment?

[abhi161]

@InDieTasten

Actually I checked already the expiry is after 27th Dec 24.

[abhi161]

@InDieTasten I tried with another certificate but error persist. Also checked firewall, updated ports , checked thumbprint mismatch, connections all seems good.

Will really appreciate any help

[1fabi0]

@abhi161 did you check #729, so your wildcard certificate is valid for your domain. E.g. a certificate for *.example.com would not be valid for bot.test.example.com

[abhi161]

[abhi161]

probably this is the cause

[abhi161]

working fine now