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Microsoft Graph Communications Samples
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'Unverified' tag appears in bot's name in a call #747

Open rayhuang2 opened 1 month ago

rayhuang2 commented 1 month ago

My bot in a call has 'Unverified' tag appears in its name. According to this doc, it seems the bot needs to be associated with an actual email: https://learn.microsoft.com/en-us/answers/questions/1613892/new-teams-unverified-users

Is there a tutorial on how we can authenticate / configure the bot so I can get rid of the 'Unverified' text in bot's name? Thanks!

jackry2023 commented 1 month ago

⁠"unverified" tag means the bot is not in the organizer's tenant. To identify the root cause and solution, we need logs. Can you repro this issue and share the call id + UTC time?

rayhuang2 commented 1 month ago

Thanks for the response. Sure here is a call I just had:

Organizer's tenant id: b2b41fcd-723a-4404-a14f-14d4058b1f65 Call Id: 50005680-f0fc-4b12-9cbf-397a50aa3c23 The meeting started at Aug 13 2024, 9:30 UTC time

In my case, the bot is created under organization A, then a workspace admin from organization B granted the bot's permission by visiting: https://login.microsoftonline.com/common/adminconsent?client_id=<bot's azure application id>&state=0&redirect_uri=<the redirect url> Then the bot is invited into a meeting hosted by a member of organization B, then 'unverified' tag appears in the bot's name seen by member from organization B

rayhuang2 commented 3 weeks ago

Could somebody provide some additional feedback here? Thanks

tedlatte commented 3 weeks ago

@rayhuang2 I'd recommend taking a look a the Recall.ai API Docs. They cover the unverified tag issue with a lot more detail.

jackry2023 commented 1 week ago

There is not log on the server side for this repro. Can we have the bot being created as "multitenant" and try again?