Open rayhuang2 opened 3 months ago
"unverified" tag means the bot is not in the organizer's tenant. To identify the root cause and solution, we need logs. Can you repro this issue and share the call id + UTC time?
Thanks for the response. Sure here is a call I just had:
Organizer's tenant id: b2b41fcd-723a-4404-a14f-14d4058b1f65 Call Id: 50005680-f0fc-4b12-9cbf-397a50aa3c23 The meeting started at Aug 13 2024, 9:30 UTC time
In my case, the bot is created under organization A, then a workspace admin from organization B granted the bot's permission by visiting:
https://login.microsoftonline.com/common/adminconsent?client_id=<bot's azure application id>&state=0&redirect_uri=<the redirect url>
Then the bot is invited into a meeting hosted by a member of organization B, then 'unverified' tag appears in the bot's name seen by member from organization B
Could somebody provide some additional feedback here? Thanks
@rayhuang2 I'd recommend taking a look a the Recall.ai API Docs. They cover the unverified tag issue with a lot more detail.
There is not log on the server side for this repro. Can we have the bot being created as "multitenant" and try again?
My bot in a call has 'Unverified' tag appears in its name. According to this doc, it seems the bot needs to be associated with an actual email: https://learn.microsoft.com/en-us/answers/questions/1613892/new-teams-unverified-users
Is there a tutorial on how we can authenticate / configure the bot so I can get rid of the 'Unverified' text in bot's name? Thanks!