504 Gateway Timeout when getting OneNote Section Pages

[anielii]

Describe the bug Starting from 30.06.2024, all my requests to https://graph.microsoft.com/v1.0/users/{{user}}/onenote/sections/{{section}}/pages return 504 Gateway Timeout. Below is an example response:

HTTP/1.1 504 Gateway Timeout
Transfer-Encoding: chunked
Content-Type: application/json
Content-Encoding: gzip
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
request-id: 1ac33d6c-b299-46c1-863e-56788de0182b
client-request-id: 1ac33d6c-b299-46c1-863e-56788de0182b
x-ms-ags-diagnostic: {"ServerInfo":{"DataCenter":"Germany West Central","Slice":"E","Ring":"4","ScaleUnit":"003","RoleInstance":"FR1PEPF000011E4"}}
Date: Fri, 05 Jul 2024 11:55:09 GMT
Connection: close

{
  "error": {
    "code": "UnknownError",
    "message": "",
    "innerError": {
      "date": "2024-07-05T11:55:09",
      "request-id": "1ac33d6c-b299-46c1-863e-56788de0182b",
      "client-request-id": "1ac33d6c-b299-46c1-863e-56788de0182b"
    }
  }
}

I have already tried to limit the response message size by using $top and $select parameters, but this does not resolve the issue.

This problem did not occur in the past; I was successfully using the endpoint before the previously mentioned date.

To Reproduce Steps to reproduce the behavior:

1. Issue a request to GET https://graph.microsoft.com/v1.0/users/{{user}}/onenote/sections/{{section}}/pages

Expected behavior The response should return 200 status code and a list of section pages.

Desktop (please complete the following information):

• OS: Windows, Android,

Other request-id: 1ac33d6c-b299-46c1-863e-56788de0182b client-request-id: 1ac33d6c-b299-46c1-863e-56788de0182b Date: Fri, 05 Jul 2024 11:55:09 GMT

[ElinorW]

Hi @anielii , Could you please confirm if you are still facing this issue?

[anielii]

Hi @ElinorW,

Thank you for looking into this.

Yes, the problem is still there.

If you need fresh logs:

HTTP/1.1 504 Gateway Timeout
Transfer-Encoding: chunked
Content-Type: application/json
Content-Encoding: gzip
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
request-id: 648b6d15-a983-4e1c-871f-ddf159d2fb3e
client-request-id: 648b6d15-a983-4e1c-871f-ddf159d2fb3e
x-ms-ags-diagnostic: {"ServerInfo":{"DataCenter":"Germany West Central","Slice":"E","Ring":"4","ScaleUnit":"002","RoleInstance":"FR3PEPF00000351"}}
Date: Wed, 21 Aug 2024 13:52:40 GMT
Connection: close

{"error":{"code":"UnknownError","message":"","innerError":{"date":"2024-08-21T13:52:40","request-id":"648b6d15-a983-4e1c-871f-ddf159d2fb3e","client-request-id":"648b6d15-a983-4e1c-871f-ddf159d2fb3e"}}}

[ElinorW]

@anielii This is likely an issue with the OneNote API's ... Please open a support ticket on Microsoft Graph Support ,where the appropriate team will be able to help you out

[microsoft-github-policy-service[bot]]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.