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microsoftgraph / msgraph-sample-rubyrailsapp

This sample demonstrates how to use the Microsoft Graph REST API to access data in Office 365 from Ruby on Rails apps.
MIT License
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Getting Net::OpenTimeout #72

Closed Mohammed-Balfaqih closed 1 year ago

Mohammed-Balfaqih commented 1 year ago

after log-in with my Hotmail & password, I'm getting Net::OpenTimeout

it's caused by calling: @raw_info ||= access_token.get('https://graph.microsoft.com/v1.0/me?$select=displayName,mail,mailboxSettings,userPrincipalName').parsed

Mohammed-Balfaqih commented 1 year ago

@jasonjoh any idea?

jasonjoh commented 1 year ago

Check if it is a service issue with Graph. Go to https://developer.microsoft.com/en-us/graph/graph-explorer and sign in with that same account, then try running the same query: https://graph.microsoft.com/v1.0/me?$select=displayName,mail,mailboxSettings,userPrincipalName

jasonjoh commented 1 year ago

Just to be sure I tried this just now with my personal Outlook.com account and the call succeeded.

Mohammed-Balfaqih commented 1 year ago

@jasonjoh I tried to call from the: https://developer.microsoft.com/en-us/graph/graph-explorer and the call succeeded as well. so what do you think the issue will be? 🤔

This is the logs if it can help:

OAuth2::AccessToken.from_hash: `hash` contained more than one 'token' key (["access_token", "id_token"]); using "access_token".
Started GET "/auth/microsoft_graph_auth/callback?code=M.R3_BAY.51cfdb67-748b-e3c3-9f23-c286c558ab20&state=72d207ce617bc770ecf66d55ed725ffe2d13f18cb1a3f5da" for ::1 at 2023-02-01 17:07:53 +0300
D, [2023-02-01T17:07:53.859309 #68868] DEBUG -- omniauth: (microsoft_graph_auth) Callback phase initiated.
OAuth2::AccessToken.from_hash: `hash` contained more than one 'token' key (["access_token", "id_token"]); using "access_token".
E, [2023-02-01T17:08:29.384032 #68868] ERROR -- omniauth: (microsoft_graph_auth) Authentication failure! Net::OpenTimeout: OAuth2::ConnectionError, Net::OpenTimeout

OAuth2::ConnectionError (Net::OpenTimeout):

lib/microsoft_graph_auth.rb:39:in `raw_info'
lib/microsoft_graph_auth.rb:32:in `block in <class:MicrosoftGraphAuth>'
E, [2023-02-01T17:08:55.698072 #68868] ERROR -- omniauth: (microsoft_graph_auth) Authentication failure! Net::OpenTimeout: OAuth2::ConnectionError, Net::OpenTimeout

OAuth2::ConnectionError (Net::OpenTimeout):

lib/microsoft_graph_auth.rb:39:in `raw_info'
lib/microsoft_graph_auth.rb:32:in `block in <class:MicrosoftGraphAuth>'
image
jasonjoh commented 1 year ago

The error seems to indicate a timeout, which would make me think that the request to Graph isn't returning. I've never seen this particular error so I'm not sure what could be causing it. A network trace might help.

Other than that, I'd say check your OAuth config and make sure that's correct. For example, in oauth_environment_variables.rb, check that you have the required scopes in AZURE_SCOPES:

ENV['AZURE_SCOPES'] = 'openid profile email offline_access user.read mailboxsettings.read calendars.readwrite'

You would need both user.read and mailboxsettings.read for that Graph request to succeed.

jasonjoh commented 1 year ago

Ruby version might be relevant as well. I'm using 3.1.2.

ghost commented 1 year ago

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.