Error on ZoomUs.joinMeeting: "[Error: Error: 4, internalErrorCode=0]"

[Alessandro1918]

I'm getting this error when trying to join an already started meeting (by me, on my pc). It seems I can initialize the sdk, and get the event log "MEETING_STATUS_CONNECTING" right after pressing the "Join Example Meeting" button. I input the meeting password (and it's doing a validation - trying to enter the wrong password prompts me an "wrong password" message). Right after I press "Ok" on the password, I get his error logs:

LOG {"event": "success", "status": "MEETING_STATUS_DISCONNECTING"} LOG {"event": "endedBySelf", "status": undefined} LOG {"event": "meetingClientIncompatible", "status": "MEETING_STATUS_FAILED"} ERROR [Error: Error: 4, internalErrorCode=0] LOG {"event": "success", "status": "MEETING_STATUS_IDLE"}

I didn't do any changes from the code at https://github.com/mieszko4/react-native-zoom-us-test other than add my "skdKey", "sdkSecret", and my personal meetingID.

Any clues on why this is happening?

Thanks in advance

[mieszko4]

@Alessandro1918 Have you modified const exampleJoinLink = 'https://us02web.zoom.us/j/MEETING_NUMBER?pwd=PASSWORD'; with the real meeting link?

[mieszko4]

Also you can check with new version. Feel free to reopen

[Alessandro1918]

@Alessandro1918 Have you modified const exampleJoinLink = 'https://us02web.zoom.us/j/MEETING_NUMBER?pwd=PASSWORD'; with the real meeting link?

Yes, I used my own meeting number and password. I hit pause on that project so I won´t check those fixes for a while... But thanks for the update and follow-up!

[AnujSoni2208]

i am facing the same issue, can anyone suggest me to solve it

[mieszko4]

That's interesting. Right before the ERROR there is meetingClientIncompatible. Are you joining a meeting or starting a new one?

[AnujSoni2208]

@mieszko4 i am receiving meeting ID and Password, the meeting ID and Password in correct, i checked with other zoom app,

I am trying to joining a meeting, but until the host is not joined it should show waiting,

actually it is working on IOS simulator but this issue is occurring on android

[AnujSoni2208]

That's interesting. Right before the ERROR there is meetingClientIncompatible. Are you joining a meeting or starting a new one?

i created separate meeting link , id and password, and trying to join by app but unable to join as you see logs like 1-) It is connecting then automatically getting disconnect

it is working fine on IOS Simulator but this error is occurring on android Emulator.

Can you suggest any solution ?

[mieszko4]

Not sure what is the cause. I think we should upgrade Zoom SDK for Android.

[dishantjaykasodhan-kiwi]

did u guys get any solution ?

[AnujSoni2208]

not yet even try to update zoom SDK also but still not working...

[mieszko4]

Is this still an issue? Please try with newest 6.16.5.

[smikheiev]

Is this still an issue? Please try with newest 6.16.5.

@mieszko4 we started to have this error too out of blue with version 6.15.1. interesting thing is that everything was working fine, and then at some point it got broken, and we didn't make any changes connected to zoom or video at all. updating to 6.16.5 seems to fix the issue

[tommi97]

In some Android devices I have the same error when i try to join or start a meeting, with both version 6.15.1 and 6.16.5. IOS work fine.

How can i resolve this issue in Android?

[poojabisht2202]

I am facing the same error even after version update to latest version but it doesn't seem to work. Any other solution ?

[RakshithCodewave]

I'm getting same issue even after upgrading to latest SDK. I'm attaching logs.

[Error: Error: 4, internalErrorCode=0]

[Savan-ITDEV]

Does this issue have a solution?

[RakshithCodewave]

@Savan-ITDEV this issue is with old SDK, Please use latest android SDK to resolve this issue.

[tommi97]

Does this issue have a solution?

Read this comment

[Savan-ITDEV]

@RakshithCodewave. Could you suggest how to integrate React Native Project? thank for support

[mieszko4]

@Savan-ITDEV this issue is with old SDK, Please use latest android SDK to resolve this issue.

I created issue to upgrade Android SDK (https://github.com/mieszko4/react-native-zoom-us/issues/280)