[Android] Zoom Video Call UI is breaking on landscape rotation on some android devices (specially on Android version 12)

[kamaljitSharma]

Hi react-native-zoom-us: 6.13.0 react-native: 0.68.2

I am facing the UI distortion issue for some android devices on a zoom video call

When I change the orientation from Portrait to Landscape mode, the video becomes too big and doesn't fit on the screen. This issue is occurring on Samsung Galaxy M32 (Android OS version - 12 )

[kamaljitSharma]

it looks issue is on Android version 12, once we rotate the device to landscape the zoom meeting screen UI looks distorted. UI is not responsive in landscape mode

[link692-dev]

Hello I am facing the same issue.

• If Zoom Meeting Screen launches with portrait layout, its layout does not change into landscape layout by rotation.
• If Zoom Meeting Screen launches with landscape layout, its layout changes well by rotation.

device : google pixel 6 android os version : 12 react-native: 0.68.2 react-native-zoom-us: 6.6.1

[kamaljitSharma]

@mieszko4 can you suggest any possible solution for this issue?

[mieszko4]

We should upgrade Zoom SDK for Android to the newest version. I tried to do that already but there were some conflicts with react-native (https://github.com/mieszko4/react-native-zoom-us/pull/219). Perhaps with newest Zoom SDK there won't be issues anymore (https://8xmdmkir8ctlkfj8dttx.noticeable.news/publications/meeting-sdk-android-v5-11-10)

[sabishm]

@mieszko4 Any update about this issue?

[murtazakaz]

Hey @mieszko4, any update on this issue? We need to resolve this asap. Let me know If I can help you with that.

[bshubham80]

@mieszko4 Any update about this issue?

[mieszko4]

The newest lib 6.16.5 uses Zoom SDK 5.13.1 but there is still this issue showing up.

It looks like it is an issue of Zoom SDK so we do not have control over it. I suggest confirming if the issue is in their newest Zoom SDK Android example. If yes, then reporting this issue on their forum. Alternatively, can can use enableCustomizedMeetingUI (Android only) and set up UI elements yourself.

[rahulvyas]

Hey @mieszko4, any update on this issue? We need to resolve this asap. Let me know If I can help you with that.

Were you able to resolve this issue? I'm also facing this issue in android devices

[bshubham80]

Hey @rahulvyas, You can start joining in landscape mode initially will keep this bug for you. I have checked and working fine

[rahulvyas]

Hey @rahulvyas, You can start joining in landscape mode initially will keep this bug for you. I have checked and working fine

You mean users have to start meeting initially in landscape mode

[bshubham80]

Yes,

[sabishm]

I fixed my self.

[mieszko4]

@sabishm What did you do to fix it?

[viettranbhtech]

Any update to resolve this issue?

[murtazakaz]

I fixed my self.

@sabishm how? kindly share us the solution

[sabishm]

Using the latest Zoom SDK with own native modules.

[mieszko4]

Ok, This should be closed by https://github.com/mieszko4/react-native-zoom-us/issues/280 then.

[ajayranga]

This issue is still persisted

[mieszko4]

Try with 6.18.0 - it uses Android ZoomSDK 5.13.10.

[mieszko4]

I see that if I start meeting in portrait mode and do rotation then it works. However bottom buttons do not show up so there is still an issue but that seems to be an issue of native Android Zoom SDK.

I tried on Android 13. I will recheck this after https://github.com/mieszko4/react-native-zoom-us/issues is done.

[ajayranga]

Try with 6.18.0 - it uses Android ZoomSDK 5.13.10.

The issue is also persist with new update too. Even on android 13 also

[mieszko4]

Please try with react-native-zoom-us@6.20.0 which uses updated ZoomSDK to 5.16.2.16555). I tested it on Android 13 and it works well now.