Error loading file

[grahamck]

This is a big file - about 10GB - which is why i want to cut it. :-)

Tried on 3 different computers and get this error. Anyone know what might cause this?

Thanks!

Failed to open file Command was killed with SIGTERM (Termination): C:\Users\idled\AppData\Local\Temp\29bEkJpRUy1jupU0zGDBfALgrbp\resources\ffprobe.exe -of json -show_chapters -show_format -show_entries stream -i Y:\Music\Strings, Billy\7-17-22.mp4 -hide_banner

[mifi]

please try the zip version instead. also do yo u have enough disk space? (e.g. 30gb + free) and what do you see in the UI up until the error occurs?

[grahamck]

I downloaded the zip, extracted it and ran from that directory. I then loaded the file. I got the fire hydrant and it looks like the file is loading like normal, then the error. I have 380GB of free space. Thanks for any advice.

Edit: I also loaded a 720p of the same video and it throws the same error - it is about 5GB.

[mifi]

So it works with all other files except that one? I'm thinking that some other program is killing ffprobe with SIGTERM, but I don't know what. And I don't know why it would happen on 3 separate computers, unless they're all running the exact same setup.

[grahamck]

Well - the only thing these 3 systems had in common was they were all accessing the videofiles from a NAS. I moved the file to local disk and this issue went away. Odd though - I have been running from this NAS for a long time - perhaps it has develpoed a performance issue. Marking closed, thanks for the help!

[lijutsang]

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