[Marker.io] Homepage video doesn’t play

mikemartin / coatesgroup

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[Marker.io] Homepage video doesn’t play #93

Closed mikemartin closed 1 year ago

mikemartin commented 1 year ago

I press on the button but nothing happens

Reported by: CC (cecile@digitalbohemian.com.au) - Contact via Marker.io

Source URL: https://new.coatesgroup.com/

Issue details: Open in Marker.io

Console: 📃 0 logs

Network: View network logs

Session replay: Watch last 30 seconds

Device type	mobile
Browser	Chrome Mobile 116.0.5845.118
Screen Size	414 x 896
OS	iOS 16.6
Viewport Size	414 x 720
Pixel Ratio	@2x

mikemartin commented 1 year ago

@cecile-digitalbohemian Can you confirm if you had low-power mode turned on?

mikemartin commented 1 year ago

Turns out if the phone is in low-power mode, videos will not autoplay. The user must click on the Play button to watch the video.

cecile-digitalbohemian commented 1 year ago

Yes, I've got it always on.

But, it wasn't a question of autoplay, it was that the button wasn't functioning. Many thanks,

Cécile Caminade

Founder

DIGITAL BOHEMIAN https://www.digitalbohemian.com.au/ 0401 872 481 <0401872481> @.***

On Mon, Sep 4, 2023 at 3:38 PM Mike Martin @.***> wrote:

Turns out if the phone is in low-power mode, videos will not autoplay. The user must click on the Play button to watch the video.

— Reply to this email directly, view it on GitHub https://github.com/mikemartin/coatesgroup/issues/93#issuecomment-1704641383, or unsubscribe https://github.com/notifications/unsubscribe-auth/ANXRDV5JGQWWBWSALVCS5ATXYVSNRANCNFSM6AAAAAA4D3HCDQ . You are receiving this because you were mentioned.Message ID: @.***>

mikemartin commented 1 year ago

🤖 Marker.io bot - This issue was marked as ✅ Resolved in Marker.io

mikemartin commented 1 year ago

@cecile-digitalbohemian The play button functions now. Can you confirm?

cecile-digitalbohemian commented 1 year ago

Confirmed! Many thanks,

Cécile Caminade

Founder

DIGITAL BOHEMIAN https://www.digitalbohemian.com.au/ 0401 872 481 <0401872481> @.***

On Mon, Sep 4, 2023 at 5:15 PM Mike Martin @.***> wrote:

@cecile-digitalbohemian https://github.com/cecile-digitalbohemian The play button functions now. Can you confirm?

— Reply to this email directly, view it on GitHub https://github.com/mikemartin/coatesgroup/issues/93#issuecomment-1704735598, or unsubscribe https://github.com/notifications/unsubscribe-auth/ANXRDVYXF5W7PBCOC7SGP3LXYV5XJANCNFSM6AAAAAA4D3HCDQ . You are receiving this because you were mentioned.Message ID: @.***>