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milaboratory / mixcr

MiXCR is an ultimate software platform for analysis of Next-Generation Sequencing (NGS) data for immune profiling.
https://mixcr.com
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ERROR: File lock safeguard was triggered. Please report this error to support@milaboratories.com. #1493

Closed jingjing578 closed 10 months ago

jingjing578 commented 11 months ago

hi, When I run the mixcr , ERROR: File lock safeguard was triggered. Please report this error to support@milaboratories.com. occurred. How can I solve it Thank you

mizraelson commented 11 months ago

Hi, Can you please share the MiXCR version and the command used.

jingjing578 commented 10 months ago

Hi, Can you please share the MiXCR version and the command used.

Hello, I have found the reason, it is a network problem, thank you

EdGreen21 commented 9 months ago

@jingjing578 can you elaborate on the solution? What kind of network error, and how did you fix it?