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milaboratory / mixcr

MiXCR is an ultimate software platform for analysis of Next-Generation Sequencing (NGS) data for immune profiling.
https://mixcr.com
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License error: AuthorizationError: License expired #1517

Closed jiepan1 closed 9 months ago

jiepan1 commented 10 months ago

the error:

mixcr --help License error: Authorization Error: License expired how can I inquire for offline license

mizraelson commented 10 months ago

Hi,

MiXCR requires internet access to periodically validate license key. For running MiXCR in the environment with restricted internet access, please add the following MiXCR IPs to the whitelist in the firewall settings:

IPv4: 75.2.96.100 99.83.215.63

IPv6: 2600:9000:a403:55e8:f9c1:f443:773b:4192 2600:9000:a51b:2483:639d:d5a9:270f:6439