milonmaze
commented
3 years ago f5e37e74138f3ba462606beb445a0b5c860cb33e: https://about.att.com/csr/privacy/global_approach/gdpr_privacy_notice @ 2021-04-12
added new file
Open milonmaze opened 3 years ago
milonmaze
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3 years ago f5e37e74138f3ba462606beb445a0b5c860cb33e: https://about.att.com/csr/privacy/global_approach/gdpr_privacy_notice @ 2021-04-12
added new file
milonmaze
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3 years ago 2c63e8ab1e7d5b5331aaa70b470ff131b059f58d: https://about.att.com/csr/home/governance/transparency.html @ 2021-04-12
added new file
milonmaze
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3 years ago 0600d6ab0d71a217a24aee35df2fbd7fb693dbc8: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2021-04-12
added new file
milonmaze
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3 years ago 604b66dabec5200da1b0e6eea3ad1f1607ee1803: https://about.att.com/csr/home/governance/transparency.html @ 2021-04-21
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index eb18614..34051a5 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -257,12 +257,20 @@ AT&T CSR
Join the conversation using #ATTimpact
+
+
+
+
Environment
Society
Governance
Reporting
Workforce
+
+
+
+
We want to hear from you!
Contact Us
2eeee1c2ff2e954ea61b6dee0b7f41a08c63b20b: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2021-05-28
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index 9e0adb0..5d33298 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -9,11 +9,6 @@ INVESTORS
NEWS
Your Privacy Center
-
-
-
-
-
Print Full Privacy Policy
@@ -167,12 +162,13 @@ State Law Approach
California
Maine
Global Approach
-AT&T Website User Global Privacy Notice
-AT&T Business Customer GDPR Privacy Notice
-AT&T Business Customer LGPD Privacy Notice
-Aviso de Privacidade de Clientes Empresariais da AT&T nos termos da LGPD
+AT&T Website User Privacy Notice - Most of World
+AT&T Business Customer Privacy Notice – Most of World
+Aviso de Privacidad para Clientes Comerciales de AT&T
+Datenschutzhinweis für Geschäftskunden von AT&T
+Avis de confidentialité concernant les données personnelles des clients commerciaux d'AT&T
+Aviso de Privacidade de Clientes Empresariais da AT&T
AT&T Cross Border Transfer FAQ
-AT&T Business Customer New Zealand Privacy Notice
Transparency Report
View on the web
Download the English PDF
6d2e83bef7a32b372ac1da1b14ced88a07eff4b6: https://about.att.com/csr/privacy/global_approach/gdpr_privacy_notice @ 2021-05-28
difference captured:
diff --git a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
index 488e7f2..f51eaf7 100644
--- a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
+++ b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
@@ -8,128 +8,17 @@ WHAT WE DO
INVESTORS
NEWS
-Your Privacy Center
+Page Not Found
+The page you're looking for has moved, been replaced, or is currently unavailable to view.
+Bookmarks and External Links
-
+If you previously bookmarked a page and have now reached this message, check to make sure the link was not shortened, or go to our home page to find the page from there.
-
-
+Links From Within Our Site
-AT&T Website User
-Global Privacy Notice
+We've been upgrading this site. If you selected a link on our site and reached this message, use the Back button to return to the previous page, or follow this link to our home page where you can browse or search for the information.
-This AT&T Website User Global Privacy Notice explains our commitment to compliance with applicable laws including the European Union’s General Data Protection Regulation (GDPR), Brazil’s General Data Protection Law (LGPD) and New Zealand’s Privacy Act (Privacy Act). This Notice defines key terms and answers important questions, such as who is covered by applicable laws, including GDPR, LGPD and the Privacy Act (Global Privacy Laws), what these laws require, and how AT&T operates within those requirements.
-
-AT&T’s Commitment to Data Protection
-
-AT&T is committed to fulfilling our responsibilities in relation to collection, retention, use, and other processing of personal data that is within the scope of applicable laws including GDPR, LGPD, and the Privacy Act. Such personal data will be processed only for lawful and appropriate purposes. AT&T has implemented measures designed to ensure security of personal data and to prevent unauthorized or accidental access, erasure, or other misuse of personal data. AT&T will facilitate the exercise of your rights in an effective and transparent manner.
-
-Who is covered by this Notice?
-
-This AT&T Website User Global Privacy Notice applies to persons subject to applicable privacy laws including those in New Zealand, the Brazilian Federal Union, States, Federal District and Municipalities (“Brazil”) and in the European Union (EU), European Economic Area (EEA), Switzerland, and the United Kingdom who access an AT&T website (att.com). AT&T maintains other notices, as well as the AT&T Privacy Policy, that cover other data protection matters and audiences and may supplement this AT&T Website User Global Privacy Notice. Where another notice or policy conflicts with the audiences and purposes of this AT&T Website User Global Privacy Notice, this AT&T Website User Global Privacy Notice will prevail as to persons in New Zealand, the EU, EEA, Switzerland, the UK, or Brazil. Persons outside New Zealand, the EU, EEA, Switzerland, the UK, or Brazil can read about the applicable terms of use for AT&T’s websites.
-
-What personal data about you does AT&T process?
-
-To access AT&T websites, certain information will be processed, including your device’s IP identification and routing information, such as ISP, connection type, and the ISP’s location. Processing this information is necessary for purposes, such as authentication, security, and locality features.
-
-AT&T also uses cookies to enhance the user experience. Certain cookies and processing are necessary for the performance of website features, to deliver relevant advertising, and to conduct analytics to improve the site. You may learn more about cookies and how to manage your cookie preferences.
-
-Additional information, such as name, email address, or mailing address, may be requested of you to enroll in a specific service or forum. The relevant grant of consent will be specific. This information, collectively or individually, is referred to as “personal data” throughout this Notice.
-
-Why does AT&T process personal data about you?
-
-Personal data will be used to provide the AT&T websites you are seeking to access. AT&T processes personal data pursuant to established and appropriate lawful bases for processing. These are:
-
-Processing for one or more specific purposes for which you have given consent. Your consent authorizes us to process your personal data for a specific AT&T web service, including cookies. You may withdraw your consent at any time, but this will impact our ability to provide you the service or further related information.
-Processing necessary for the legitimate interests pursued by AT&T. AT&T has certain legitimate and lawful interests in processing personal data; these could include processing for website functionality, administrative purposes, personal and network security, and other compatible purposes.
-
-Throughout this Notice, “processing” (and all variants) means any operation(s) performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
-
-Who has access to personal data about you?
-
-Personal data will be disclosed, to the extent required for the above purposes, to appropriate and authorized recipients. Recipients may include AT&T personnel and third-party service providers and subcontractors that support AT&T in staging events. Third parties may also collect and process personal data on AT&T’s behalf.
-
-Third parties given access to personal data will be required to use appropriate security measures consistent with legal requirements when processing personal data and, where the third party is processing such personal data on behalf of AT&T, to do so only pursuant to AT&T’s instructions.
-
-Personal data will be disclosed if compelled to do so by a court of law or lawfully requested to do so by a relevant governmental authority using the appropriate means of request. Personal data may be disclosed if determined necessary or appropriate to comply with the law or to protect or defend AT&T’s rights, property, or employees.
-
-Where is personal data about you processed?
-
-AT&T has centralized administrative activities to better manage a global business. That centralization may result in the transfer of personal data to countries outside of New Zealand, the EEA, Switzerland, the UK, or Brazil. For example, your personal data may be transferred for processing in the United States of America. Wherever personal data is processed, AT&T uses appropriate security measures.
-
-When is personal data about you deleted?
-
-Personal data will generally be retained as needed for business administration, tax, or legal purposes and as consistent with applicable law, including Global Privacy Laws. The retention period for a specific event will be stated in the grant of consent. Grants of consent may be renewed or terminated, but termination will impact participation in the event.
-
-How may you manage processing of personal data?
-
-You have certain rights regarding processing of personal data. AT&T is committed to honoring these rights and has established clear and accessible policies and procedures. Your rights with respect your own personal data may include:
-
-Right to Notice. AT&T provides you with this AT&T Website User Global Privacy Notice, detailing how personal data is processed.
-Right to Revoke Consent. You may withdraw your grant of consent at any time and AT&T will stop processing and delete your data, subject to AT&T’s right to retain the data as allowed for lawful purposes, including to comply with its legal obligations and to use it exclusively on an anonymized basis.
-Right of Access. You may obtain from AT&T confirmation as to whether or not personal data concerning you is being processed and, if it is, access to the personal data and additional information about the processing of that data.
-Right to Correction/Rectification. You may have AT&T correct inaccurate personal data about you, as well as to have incomplete personal data made complete.
-Right to Erasure or Deletion. You may have AT&T erase or delete personal data concerning you in certain circumstances.
-Right to Restriction of Processing. You may have AT&T temporarily prohibit additional processing of personal data while your challenge to the accuracy or processing of the personal data is contested.
-Right to Data Portability. You may be able to receive from AT&T the personal data concerning you for the purpose of providing that personal data to another controller, either by you or directly by AT&T.
-Right to Object. You may object, at any time and on grounds relating to your particular situation, to AT&T's processing of personal data.
-Right to Avoid Automated Individual Decision-Making. AT&T’s processing of personal data generally does not include automated decision-making that produces legal effects concerning you or significantly affects you.
-
-Whether and how a right applies will depend on the lawful basis pursuant to which personal data is processed, the nature of the personal data requested, and AT&T's ability to determine we hold responsive personal data. AT&T's provision of personal data in response to your request shall not adversely affect the rights and freedoms of others.
-
-Additional Information
-
-Persons in Brazil, you may file a complaint with a data protection regulator referred to as the national authority under LGPD. For persons in the EU or EEA, you may file a complaint with a data protection regulator, also known as a “supervisory authority.” For those in New Zealand, you may file a complaint with the data protection regulator known as the “Privacy Commissioner.” The relevant supervisory authority would most likely be, but is not necessarily limited to, the supervisory authority of the country in which you are located. You may additionally or alternatively seek judicial redress for alleged infringements of applicable law. For any of the above matters, AT&T may be contacted at AskPrivacy@att.com or DPO@att.com. Please indicate “LGPD Website Question,” “GDPR Website Question or “Privacy Act Website Questions” in your email’s subject line.
-
-You may also access AT&T’s Business Customer Notices: New Zealand, LGPD, or GDPR.
-
-
-
-Looking for the full Privacy Policy?
-
-We’ve done our best to give you the high-level points in an easy-to-understand format on this site, but we understand that sometimes you want the full policy.
-
-View the full Privacy Policy
-
-Have questions about the Privacy Policy?
-
-We encourage you to contact us directly for any questions about this Privacy Policy.
-
-
-
-Email us
-
-Your Choices, Tips & Tune-Ups
-Privacy Choices
-Tips & Tune-Ups
-Contact Us
-AT&T Privacy Policy
-Introduction
-The information we collect
-How we collect your information
-How we use your information
-How we share your information
-Your privacy choices and controls
-Security
-Data storage, transfer, retention and accuracy
-Other privacy information
-How to contact us about this policy
-Recent updates
-State Law Approach
-California
-Maine
-Global Approach
-AT&T Website User Global Privacy Notice
-AT&T Business Customer GDPR Privacy Notice
-AT&T Business Customer LGPD Privacy Notice
-Aviso de Privacidade de Clientes Empresariais da AT&T nos termos da LGPD
-AT&T Cross Border Transfer FAQ
-AT&T Business Customer New Zealand Privacy Notice
-Transparency Report
-View on the web
-Download the English PDF
-Download the Spanish PDF
Privacy Policy Terms of Use Accessibility Contact Us Subscribe to Daily News Brief Do Not Sell My Personal Information
© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
46cee3960c980494bf2e9470a43bf8389120404d: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2021-06-18
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index 5d33298..e65f72f 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -8,171 +8,57 @@ WHAT WE DO
INVESTORS
NEWS
-Your Privacy Center
- Print Full Privacy Policy
-
-
-
+Privacy Center
+EFFECTIVE JUNE 16, 2021
+Print the full Privacy Policy
AT&T Privacy Policy
-EFFECTIVE JUNE 19, 2020
+Your information and your privacy are important — to you and to us. This policy explains how we use your information and how we keep it safe.
+Most importantly, it explains the choices you can make at any time about how your information is used.
-Your information and your privacy are important — to you and to us. This policy explains how we use your information and how we keep it safe. Most importantly, it explains the choices you can make at any time about how your information is used.
+We’ve recently updated our Privacy Policy.
-When this Policy applies
-
-This Privacy Policy (“Policy”) covers the information generated when you use or subscribe to AT&T products, services, apps, websites or networks to which this policy is linked. In the policy, we call them “Products or Services” for short. They include voice, data, video, entertainment, advertising, internet and other products, services and apps.
+Learn more about the updates or read the prior version.
-This Policy applies to you and anyone who uses our Products or Services under your account, except where we identify for you that separate AT&T privacy policies or terms and conditions apply. You are responsible for making sure all users under your account understand and agree to this Policy. Click “Learn more” for a description of special circumstances where this Policy may not apply or may apply in addition to other policies.
+When this Policy applies
-LEARN MORE
-BACK TO TOP
The information we collect
-We collect information about you and how you’re using our Products or Services along with information about your devices and equipment. This may include performance information, along with web browsing, location and TV viewing information.
-
-LEARN MORE
-BACK TO TOP
How we collect your information
-We collect your information in 3 ways:
-
-You give it to us when you make a purchase, set up an account or otherwise directly communicate with us.
-We automatically get it when you use, or your device uses, our Products or Services. For example, we use network tools to collect information like call and text records and the web browsing information we describe in this Policy.
-We get it from outside sources like credit reports, marketing mailing lists, and commercially available geographic and demographic information, along with other available information, such as public posts to social networking sites.
How we use your information
-We use your information to power our services and to improve your experiences. We use your information to provide, support, improve, protect, analyze and bill for our products, service and network; to communicate with you about your service, products or apps; to market our services; to detect and avoid fraud; for advertising; and for research purposes.
-
-LEARN MORE
-BACK TO TOP
How we share your information
-We share it with your permission.
-We share it across AT&T companies.
-We share it with non-AT&T companies or entities as explained in this Policy. For more details about how your information may be shared for advertising and marketing see Privacy Choices and Controls.
-LEARN MORE
-
-BACK TO TOP
Your Privacy Choices and Controls
-You can Manage Your Privacy Choices about how we contact you and how we use or share your information. You also have choices about how certain third parties and advertisers use your information, including how we use and share your information for advertising, marketing and analytics. Click “Learn more” for more detail.
-
-LEARN MORE
-
-BACK TO TOP
-
Security
-We work hard to safeguard your data using a range of technological and organizational security controls.
-
-We maintain and protect the security of computer storage and network equipment, and we use security procedures that require employees to authenticate themselves to access sensitive data. We also limit access to personal information only to those with jobs requiring such access. We require callers and online users to authenticate themselves before providing account information.
-
-No security measures are perfect, however. We can’t guarantee that your information will never be disclosed in a manner inconsistent with this Policy. If a breach were to occur, we will notify you as required by applicable law.
-
-BACK TO TOP
-
Data storage, transfer, retention and accuracy
-We take steps to ensure that data is processed according to this Policy and to the requirements of applicable law of your country and of the additional countries where the data is subsequently processed.
-
-LEARN MORE
-
-BACK TO TOP
+
Other privacy information
-Changes in ownership or to the Policy
-
-Information about our customers and users, including information that identifies you personally, may be shared and transferred as part of any merger, acquisition, sale of company assets or transition of service to another provider. This also applies in the unlikely event of an insolvency, bankruptcy or receivership.
-We may update this Policy as necessary to reflect changes we make and to satisfy legal requirements. We’ll post a prominent notice of material changes on our websites. We’ll give you reasonable notice before any material changes take effect.
+Changes in ownership or to the Policy
Information specific to Children
-We don’t knowingly collect personally identifying information from anyone under the age of 13 unless we first get permission from the child's parent or legal guardian. Unless we have parental consent, we will not contact a child under the age of 13 for marketing purposes. Information about our collection, use or sharing of, and your choices and controls with respect to such information, is found in Learn more.
-
-LEARN MORE
Your California Privacy Rights and other Information for our California customers
-
-CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
-
-We comply with special legal requirements for California residents associated with access, deletion and sale or sharing of residents’ data and application of do not track notices.
-
-LEARN MORE
Customer Proprietary Network Information (CPNI)
-CPNI is information about your telecommunications and VoIP (internet phone) services from us, including what plans you subscribe to, how you use these services and billing information. (Your telephone number, name and address are not considered CPNI.) We use CPNI internally and share it outside AT&T only when conforming with applicable regulations and orders of the Federal Communications Commission.
-
-LEARN MORE
-
-BACK TO TOP
-
-How to contact us about this policy
-
-Contact us at either of these addresses for any questions about this Policy.
-
-E-mail us at privacypolicy@att.com
-Write to us at AT&T Privacy Policy, Chief Privacy Office, 208 S. Akard, Room 2100, Dallas, TX 75202.
+How to contact us about this Policy
-For questions not related to privacy click on the "Contact Us" link at the bottom of any att.com page. You also can access your online account from the upper right hand corner of our home page at att.com for additional service options.
+Recent Updates
-If you are not satisfied with our resolution of any dispute, including with respect to privacy or data-use concerns, please review a description of our dispute resolution procedures at http://www.att.com/disputeresolution.
-You also have the option of filing a complaint with the FTC Bureau of Consumer Protection, using an online form, or by calling toll-free 877.FTC.HELP ((877) 382.4357; TTY: (866) 653.4261). Other rights and remedies also may be available to you under federal or other applicable laws.
-If you’re a satellite TV subscriber, you also have certain rights under Section 338(i) of the Federal Communications Act.
-
-Customer service contact numbers can be found at att.com.
-
-BACK TO TOP
-
-Looking for the full Privacy Policy?
-
-We’ve done our best to give you the high-level points in an easy-to-understand format on this site, but we understand that sometimes you want the full policy.
+Your Privacy Center
+Privacy is fundamental to our business and we’re committed to transparency, choice and control, security, and integrity.
View the full Privacy Policy
-
-Have questions about the Privacy Policy?
-
-We encourage you to contact us directly for any questions about this Privacy Policy.
-
-
-
-Email us
-
-Your Choices, Tips & Tune-Ups
-Privacy Choices
-Tips & Tune-Ups
-Contact Us
-AT&T Privacy Policy
-Introduction
-The information we collect
-How we collect your information
-How we use your information
-How we share your information
-Your privacy choices and controls
-Security
-Data storage, transfer, retention and accuracy
-Other privacy information
-How to contact us about this policy
-Recent updates
-State Law Approach
-California
-Maine
-Global Approach
-AT&T Website User Privacy Notice - Most of World
-AT&T Business Customer Privacy Notice – Most of World
-Aviso de Privacidad para Clientes Comerciales de AT&T
-Datenschutzhinweis für Geschäftskunden von AT&T
-Avis de confidentialité concernant les données personnelles des clients commerciaux d'AT&T
-Aviso de Privacidade de Clientes Empresariais da AT&T
-AT&T Cross Border Transfer FAQ
-Transparency Report
-View on the web
-Download the English PDF
-Download the Spanish PDF
Privacy Policy Terms of Use Accessibility Contact Us Subscribe to Daily News Brief Do Not Sell My Personal Information
© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
2830badf803d43e37ff62e6793c562278c75a7a0: https://about.att.com/csr/privacy/global_approach/gdpr_privacy_notice @ 2021-06-20
difference captured:
diff --git a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
index f51eaf7..7ce0f90 100644
--- a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
+++ b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
@@ -1,24 +1,2 @@
-Skip Navigation
-COMPANY
-
-WHAT WE STAND FOR
-
-WHAT WE DO
-
-INVESTORS
-
-NEWS
-Page Not Found
-The page you're looking for has moved, been replaced, or is currently unavailable to view.
-Bookmarks and External Links
-
-If you previously bookmarked a page and have now reached this message, check to make sure the link was not shortened, or go to our home page to find the page from there.
-
-
-Links From Within Our Site
-
-We've been upgrading this site. If you selected a link on our site and reached this message, use the Back button to return to the previous page, or follow this link to our home page where you can browse or search for the information.
-
-Privacy Policy Terms of Use Accessibility Contact Us Subscribe to Daily News Brief Do Not Sell My Personal Information
-
-© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
+502 Bad Gateway
+Microsoft-Azure-Application-Gateway/v2
\ No newline at end of file
446d1c890e5d011df88680a89a6bf7350e7e55d7: https://about.att.com/csr/privacy/global_approach/gdpr_privacy_notice @ 2021-06-21
difference captured:
diff --git a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
index 7ce0f90..f51eaf7 100644
--- a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
+++ b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
@@ -1,2 +1,24 @@
-502 Bad Gateway
-Microsoft-Azure-Application-Gateway/v2
\ No newline at end of file
+Skip Navigation
+COMPANY
+
+WHAT WE STAND FOR
+
+WHAT WE DO
+
+INVESTORS
+
+NEWS
+Page Not Found
+The page you're looking for has moved, been replaced, or is currently unavailable to view.
+Bookmarks and External Links
+
+If you previously bookmarked a page and have now reached this message, check to make sure the link was not shortened, or go to our home page to find the page from there.
+
+
+Links From Within Our Site
+
+We've been upgrading this site. If you selected a link on our site and reached this message, use the Back button to return to the previous page, or follow this link to our home page where you can browse or search for the information.
+
+Privacy Policy Terms of Use Accessibility Contact Us Subscribe to Daily News Brief Do Not Sell My Personal Information
+
+© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
02c03d6dada9a0245fc36559d964d8bf2ba413dc: https://about.att.com/csr/home/governance/transparency.html @ 2021-06-30
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index 34051a5..09f110a 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -279,6 +279,6 @@ Environment
Society
Governance
Reporting
-Privacy Policy Terms of Use Accessibility Contact Us Subscribe to Daily News Brief Do Not Sell My Personal Information
+Privacy Policy Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
934a4450a575426b4db953f93e87b9de30281338: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2021-06-30
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index e65f72f..ea35a78 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -59,6 +59,6 @@ Recent Updates
Your Privacy Center
Privacy is fundamental to our business and we’re committed to transparency, choice and control, security, and integrity.
View the full Privacy Policy
-Privacy Policy Terms of Use Accessibility Contact Us Subscribe to Daily News Brief Do Not Sell My Personal Information
+Privacy Policy Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
db119b05d7d204422cd56f235f4a945a46b7a4f1: https://about.att.com/csr/privacy/global_approach/gdpr_privacy_notice @ 2021-06-30
difference captured:
diff --git a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
index f51eaf7..6a4716b 100644
--- a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
+++ b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
@@ -19,6 +19,6 @@ Links From Within Our Site
We've been upgrading this site. If you selected a link on our site and reached this message, use the Back button to return to the previous page, or follow this link to our home page where you can browse or search for the information.
-Privacy Policy Terms of Use Accessibility Contact Us Subscribe to Daily News Brief Do Not Sell My Personal Information
+Privacy Policy Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
7b1d3af8ae88e5b1be67ad83b9ff52b811630d1d: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2021-07-21
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index ea35a78..d9756fa 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -17,10 +17,6 @@ Your information and your privacy are important — to you and to us. This polic
Most importantly, it explains the choices you can make at any time about how your information is used.
-We’ve recently updated our Privacy Policy.
-
-Learn more about the updates or read the prior version.
-
When this Policy applies
The information we collect
1e187cecb66b4223aad41bacbe1031f28e854654: https://about.att.com/csr/home/governance/transparency.html @ 2021-08-19
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index 09f110a..294ffa4 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -17,28 +17,32 @@ At AT&T, we take our responsibility to protect your information and privacy very
-Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the second half of 2020 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the first half of 2020. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
+Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the first half of 2021 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the second half of 2020. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
-In this report, “AT&T” includes all of AT&T’s operating units:
+In this report, “AT&T” includes all of AT&T’s operating units as of this reporting period:
AT&T Communications provides mobile, broadband, video and other communications services to U.S.-based consumers and nearly 3 million companies globally — from the smallest business to nearly all the Fortune 1000.
-WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands, including: HBO, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others.
+WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands, including: HBO, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others. WarnerMedia also includes Xandr, a data-enabled technology advertising platform.
AT&T Latin America offers mobile services to people and businesses in Mexico and digital entertainment services in South America and the Caribbean.
-Xandr provides marketers with advanced advertising solutions enhanced with valuable customer insights from AT&T’s TV, mobile and broadband services, combined with extensive ad inventory including WarnerMedia’s cable networks and premium content from third-party media brands.
-Download February 2021 Report
+Download August 2021 Report
Additional Resources
+Our Privacy Center
+
Our Privacy Policy
-Our Issue Brief on Customer Privacy
+Our Issue Brief on Privacy
Our Issue Brief on Human Rights
+Our policy on Human Rights
+
Download the full Transparency Report
+
Download the full Data Set
@@ -55,203 +59,202 @@ In-Depth Analysis: Location Demands
In-Depth Analysis: Emergency Requests
In-Depth Analysis: International Demands
In-Depth Analysis: Governmental Access to Transferred Personal Information
-In-Depth Analysis: Mexico
A Few Additional Points
+In-Depth Analysis: Mexico
National Security Demands
National Security Letters
Total Received
-July–Dec. 2020
-000–499
+Jan.–June 2021
+500–999
Customer Selectors Targeted
-July–Dec. 2020
-1,000–1,499
+Jan.–June 2021
+2,500–2,999
Foreign Intelligence Surveillance Act
Total Content
-Jan.–June 2020
+July–Dec. 2020
0–499
Customer Selectors Targeted
-Jan.–June 2020
-8,500–8,999
+July–Dec. 2020
+10,500–10,999
Total Non-Content
-Jan.–June 2020
+July–Dec. 2020
0–499
Customer Selectors Targeted
-Jan.–June 2020
+July–Dec. 2020
0–499
Total U.S. Criminal and Civil Demands
Total Demands
Federal, State and Local; Criminal and Civil
-July–Dec. 2020
-121,115
+Jan.–June 2021
+125,252
Total Subpoenas
Criminal Subpoenas
-July–Dec. 2020
-79,928
+Jan.–June 2021
+84,232
Civil Subpoenas
-July–Dec. 2020
-9,965
+Jan.–June 2021
+9,839
Total
-July–Dec. 2020
-89,893
+Jan.–June 2021
+94,071
Court Orders (General)
Historic
-July–Dec. 2020
-7,039
+Jan.–June 2021
+6,896
Real-Time (Pen Registers)
-July–Dec. 2020
-3,694
+Jan.–June 2021
+3,787
Total
-July–Dec. 2020
-10,733
+Jan.–June 2021
+10,683
Historic Search Warrants/Probable Cause Court Orders
Stored Content
-July–Dec. 2020
-5,341
+Jan.–June 2021
+5,520
Other
-July–Dec. 2020
-7,538
+Jan.–June 2021
+7,416
Total
-July–Dec. 2020
-12,879
+Jan.–June 2021
+12,936
Real-Time Search Warrants/Probable Cause Court Orders
Wiretaps
-July–Dec. 2020
-932
+Jan.–June 2021
+836
Mobile Locate Demands
-July–Dec. 2020
-6,678
+Jan.–June 2021
+6,726
Total
-July–Dec. 2020
-7,610
+Jan.–June 2021
+7,562
Demands Rejected/Partial or No Data Provided (Breakout detail of data included in Total U.S. Criminal & Civil Demands)
Type
Rejected/Challenged
-July-Dec. 2020
-3,834
+Jan.-June 2021
+4,026
Partial or No Information
-July-Dec. 2020
-54,703
+Jan.-June 2021
+76,769
Total
-July-Dec. 2020
-58,537
+Jan.-June 2021
+80,795
Location Demands (Breakout detail of data included in Total U.S. Criminal & Civil Demands)
Type
Historic
-July–Dec. 2020
-39,877
+Jan.–June 2021
+39,981
Real-Time
-July–Dec. 2020
-9,771
+Jan.–June 2021
+11,270
Cell Tower
-July–Dec. 2020
-1,489
+Jan.–June 2021
+1,482
Total
-July–Dec. 2020
-51,137
+Jan.–June 2021
+52,733
Emergency Requests
Type
911
-July–Dec. 2020
-50,875
+Jan.–June 2021
+47,329
Exigent
-July–Dec. 2020
-17,237
+Jan.–June 2021
+14,531
Total
-July–Dec. 2020
-68,112
+Jan.–June 2021
+61,860
International Demands**
Argentina
Historic: Subscriber Information
-July–Dec. 2020
-228
+Jan.–June 2021
+325
Brazil
Historic: Subscriber Information
-July–Dec. 2020
-149
+Jan.–June 2021
+81
IP/URL Blocking
-July–Dec. 2020
-6
+Jan.–June 2021
+5
Chile
Historic: Subscriber Information
-July–Dec. 2020
-14
+Jan.–June 2021
+2
Colombia
Historic: Subscriber Information
-July–Dec. 2020
-1,367
-Ecuador
-Historic: Subscriber Information
-July–Dec. 2020
-27
-Finland
-Historic: Subscriber Information
-July–Dec. 2020
+Jan.–June 2021
+1,096
+IP/URL Blocking
+Jan.–June 2021
1
-France
+Ecuador
Historic: Subscriber Information
-July–Dec. 2020
-7
+Jan.–June 2021
+37
Germany
Historic: Subscriber Information
-July–Dec. 2020
+Jan.–June 2021
+1
+Israel
+IP/URL Blocking
+Jan.–June 2021
1
Italy
Historic: Subscriber Information
-July–Dec. 2020
-5
+Jan.–June 2021
+3
Peru
Historic: Subscriber Information
-July–Dec. 2020
-12
-Russia
+Jan.–June 2021
+19
+Scotland
Historic: Subscriber Information
-July–Dec. 2020
+Jan.–June 2021
1
Slovakia
IP/URL Blocking
-July–Dec. 2020
-2
+Jan.–June 2021
+5
Turkey
IP/URL Blocking
-July–Dec. 2020
-8,155
+Jan.–June 2021
+9,751
United Kingdom
Historic: Subscriber Information
-July–Dec. 2020
-3
+Jan.–June 2021
+5
Uruguay
Historic: Subscriber Information
-July–Dec. 2020
-1
+Jan.–June 2021
+2
** Countries where “0” has been reported have been removed from this chart. We will add countries back in future reports should we receive new requests in any of those countries.
Mexico
Historic Information: Subscriber Information/Call Detail Records
Location Information (Cell Site)
-July–Dec. 2020
-11,007
+Jan.–June 2021
+11,358
Total (Includes judicial authorities and national security)
-July–Dec. 2020
-12,741
+Jan.–June 2021
+13,143
Real-Time
Wiretaps
-July–Dec. 2020
-875
+Jan.–June 2021
+791
Location Information (Precise)
-July–Dec. 2020
-1,268
+Jan.–June 2021
+1,257
Total
-July–Dec. 2020
-2,143
+Jan.–June 2021
+2,048
Demands Rejected/Partial or No Data Provided
Rejected/Challenged
-July–Dec. 2020
-256
+Jan.–June 2021
+351
Partial or No Information
-July–Dec. 2020
-657
+Jan.–June 2021
+688
Total (Breakout detail of data included in Total Mexico Demands)
-July–Dec. 2020
-913
+Jan.–June 2021
+1039.0
AT&T CSR
Join the conversation using #ATTimpact
db229c890e6d000bd385547067669c489ed4ac49: https://about.att.com/csr/privacy/global_approach/gdpr_privacy_notice @ 2021-08-27
difference captured:
diff --git a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
index 6a4716b..b0d334e 100644
--- a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
+++ b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
@@ -19,6 +19,6 @@ Links From Within Our Site
We've been upgrading this site. If you selected a link on our site and reached this message, use the Back button to return to the previous page, or follow this link to our home page where you can browse or search for the information.
-Privacy Policy Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
+*Privacy Policy (updated) Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
e858765e309bbddd794e8b318e3a2db6906f9330: https://about.att.com/csr/home/governance/transparency.html @ 2021-08-27
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index 294ffa4..27360bb 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -282,6 +282,6 @@ Environment
Society
Governance
Reporting
-Privacy Policy Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
+*Privacy Policy (updated) Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
d7b236dcd2955145248314a15d3daf54bcac0329: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2021-08-27
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index d9756fa..9ef9e52 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -9,7 +9,7 @@ INVESTORS
NEWS
Privacy Center
-EFFECTIVE JUNE 16, 2021
+EFFECTIVE NOVEMBER 1, 2021
Print the full Privacy Policy
AT&T Privacy Policy
@@ -17,6 +17,10 @@ Your information and your privacy are important — to you and to us. This polic
Most importantly, it explains the choices you can make at any time about how your information is used.
+We’ve recently updated our Privacy Policy.
+
+Learn more about the updates or read the prior version.
+
When this Policy applies
The information we collect
@@ -55,6 +59,10 @@ Recent Updates
Your Privacy Center
Privacy is fundamental to our business and we’re committed to transparency, choice and control, security, and integrity.
View the full Privacy Policy
-Privacy Policy Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
+
+
+
+See the DIRECTV privacy policy at directv.com/privacy.
+*Privacy Policy (updated) Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
ea76ff208276a80f96795eb928489c4bf67866cc: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2021-08-28
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index 9ef9e52..37aa507 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -1,13 +1,4 @@
Skip Navigation
-COMPANY
-
-WHAT WE STAND FOR
-
-WHAT WE DO
-
-INVESTORS
-
-NEWS
Privacy Center
EFFECTIVE NOVEMBER 1, 2021
Print the full Privacy Policy
@@ -62,7 +53,4 @@ View the full Privacy Policy
-See the DIRECTV privacy policy at directv.com/privacy.
-*Privacy Policy (updated) Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
-
-© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
+See the DIRECTV privacy policy at directv.com/privacy.
\ No newline at end of file
9e0b7d5215467bdd8fd4edc8490f712d0572d269: https://about.att.com/csr/home/governance/transparency.html @ 2021-08-28
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index 27360bb..62ae832 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -1,14 +1,4 @@
Skip Navigation
-COMPANY
-
-WHAT WE STAND FOR
-
-WHAT WE DO
-
-INVESTORS
-
-NEWS
-Social Responsibility
Transparency Report
At AT&T, we take our responsibility to protect your information and privacy very seriously. You can learn more by reading our Customer Privacy Issue Brief.
@@ -281,7 +271,4 @@ Sign up for our Latest Top News
Environment
Society
Governance
-Reporting
-*Privacy Policy (updated) Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
-
-© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
+Reporting
\ No newline at end of file
001d2c60788f4f95ae2fc9d45adaf885ce845a7d: https://about.att.com/csr/privacy/global_approach/gdpr_privacy_notice @ 2021-08-28
difference captured:
diff --git a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
index b0d334e..33be7e8 100644
--- a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
+++ b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
@@ -1,13 +1,4 @@
Skip Navigation
-COMPANY
-
-WHAT WE STAND FOR
-
-WHAT WE DO
-
-INVESTORS
-
-NEWS
Page Not Found
The page you're looking for has moved, been replaced, or is currently unavailable to view.
Bookmarks and External Links
@@ -17,8 +8,4 @@ If you previously bookmarked a page and have now reached this message, check to
Links From Within Our Site
-We've been upgrading this site. If you selected a link on our site and reached this message, use the Back button to return to the previous page, or follow this link to our home page where you can browse or search for the information.
-
-*Privacy Policy (updated) Terms of Use Accessibility Contact Us Subscribe to AT&T News Do Not Sell My Personal Information
-
-© 2021 AT&T Intellectual Property. All rights reserved.
\ No newline at end of file
+We've been upgrading this site. If you selected a link on our site and reached this message, use the Back button to return to the previous page, or follow this link to our home page where you can browse or search for the information.
\ No newline at end of file
66e66887f7ad4e7e0e79b0897f18a3d7b73b5b0c: https://about.att.com/csr/home/governance/transparency.html @ 2021-09-03
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index 62ae832..1e1a1c4 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -254,12 +254,6 @@ Join the conversation using #ATTimpact
-Environment
-Society
-Governance
-Reporting
-Workforce
-
8db8d39024be9069a30e301aba038fdd16866279: https://about.att.com/csr/home/governance/transparency.html @ 2021-09-05
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index 1e1a1c4..a71d672 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -261,8 +261,4 @@ Join the conversation using #ATTimpact
We want to hear from you!
Contact Us
-Sign up for our Latest Top News
-Environment
-Society
-Governance
-Reporting
\ No newline at end of file
+Sign up for our Latest Top News
\ No newline at end of file
19906cf784ea0a79ee751f4a1319592a365ea778: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2021-10-02
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index 37aa507..55a0fee 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -1,5 +1,7 @@
Skip Navigation
+
Privacy Center
+
EFFECTIVE NOVEMBER 1, 2021
Print the full Privacy Policy
AT&T Privacy Policy
@@ -36,6 +38,8 @@ Changes in ownership or to the Policy
Information specific to Children
+Your Nevada Privacy Rights
+
Your California Privacy Rights and other Information for our California customers
Customer Proprietary Network Information (CPNI)
2134c4caee46c17e751cb8f4ded3b0f8e49cb23b: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2021-11-03
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index 55a0fee..90b2301 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -1,7 +1,5 @@
Skip Navigation
-
Privacy Center
-
EFFECTIVE NOVEMBER 1, 2021
Print the full Privacy Policy
AT&T Privacy Policy
@@ -57,4 +55,4 @@ View the full Privacy Policy
-See the DIRECTV privacy policy at directv.com/privacy.
\ No newline at end of file
+See the DIRECTV privacy policy, which includes U-verse TV at directv.com/privacy.
\ No newline at end of file
0e3ac0cb8a51bc1d7ae392dbb7df5e00a99debb2: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2022-02-04
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index 90b2301..46aa090 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -8,10 +8,6 @@ Your information and your privacy are important — to you and to us. This polic
Most importantly, it explains the choices you can make at any time about how your information is used.
-We’ve recently updated our Privacy Policy.
-
-Learn more about the updates or read the prior version.
-
When this Policy applies
The information we collect
25a1af2ee5de2d2065b58b7b10f4b2417784675c: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2022-02-27
difference captured:
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index 46aa090..509f989 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -1,5 +1,7 @@
Skip Navigation
+
Privacy Center
+
EFFECTIVE NOVEMBER 1, 2021
Print the full Privacy Policy
AT&T Privacy Policy
d28412d750b6e55f4f46e2319438d2a575698291: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2022-04-11
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index 509f989a..2f5aae21 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -2,7 +2,7 @@ Skip Navigation
Privacy Center
-EFFECTIVE NOVEMBER 1, 2021
+EFFECTIVE APRIL 8, 2022
Print the full Privacy Policy
AT&T Privacy Policy
360198fa5b9351cf6f58f446b3c21076198fd4d9: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2022-04-15
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index 2f5aae2..0412a21 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -10,6 +10,10 @@ Your information and your privacy are important — to you and to us. This polic
Most importantly, it explains the choices you can make at any time about how your information is used.
+We’ve recently updated our Privacy Policy.
+
+Learn more about the updates or read the prior version.
+
When this Policy applies
The information we collect
1171490f616c3fd0df9e1e1bf93b561dea409919: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2022-04-22
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index 0412a21..b2df35e 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -1,7 +1,5 @@
Skip Navigation
-
Privacy Center
-
EFFECTIVE APRIL 8, 2022
Print the full Privacy Policy
AT&T Privacy Policy
2771aa651c6b2bddb48688440274427e0f66febb: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2022-06-10
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index b2df35e3..447c7a41 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -1,6 +1,6 @@
Skip Navigation
Privacy Center
-EFFECTIVE APRIL 8, 2022
+EFFECTIVE JUNE 6, 2022
Print the full Privacy Policy
AT&T Privacy Policy
bf3ac7008b9dfb8a02e7d2b61dac297f6f578f4e: https://about.att.com/csr/home/governance/transparency.html @ 2022-07-08
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index a71d6723..35458ae0 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -7,15 +7,20 @@ At AT&T, we take our responsibility to protect your information and privacy very
-Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the first half of 2021 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the second half of 2020. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
+Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the second half of 2021 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the first half of 2021. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
In this report, “AT&T” includes all of AT&T’s operating units as of this reporting period:
-AT&T Communications provides mobile, broadband, video and other communications services to U.S.-based consumers and nearly 3 million companies globally — from the smallest business to nearly all the Fortune 1000.
+AT&T Communications1 provides mobile, broadband, and other communications services to U.S.-based consumers and nearly 3 million companies globally — from the smallest business to nearly all the Fortune 1000.
WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands, including: HBO, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others. WarnerMedia also includes Xandr, a data-enabled technology advertising platform.
-AT&T Latin America offers mobile services to people and businesses in Mexico and digital entertainment services in South America and the Caribbean.
+AT&T Latin America2 offers mobile services to people and businesses in Mexico and digital entertainment services in South America and the Caribbean.
-Download August 2021 Report
+Download February 2022 Report
+
+
+
+1 On August 2, 2021, we completed our transaction with TPG Capital establishing a new company named, “DIRECTV”. This new company owns and operates the DIRECTV, AT&T TV and U-verse video services previously owned and operated by AT&T. This Report includes data from DIRECTV for the entire reporting period.
+2 On November 15, 2021, AT&T completed the sale of our Vrio Corp. segment – which provides digital entertainment services across 11 countries in Latin America and the Caribbean – to private holding company Grupo Werthein. This Report includes data from the Vrio Corp. segment through that date.
Additional Resources
@@ -28,14 +33,12 @@ Our Issue Brief on Privacy
Our Issue Brief on Human Rights
-Our policy on Human Rights
+Our Policy on Human Rights
Download the full Transparency Report
-
Download the full Data Set
-
Baja la version completa del Informe de Transparencia en español
Acesse o Relatório de Transparência
@@ -54,210 +57,193 @@ In-Depth Analysis: Mexico
National Security Demands
National Security Letters
Total Received
-Jan.–June 2021
+July–Dec. 2021
500–999
Customer Selectors Targeted
-Jan.–June 2021
-2,500–2,999
+July–Dec. 2021
+2,000–2,499
Foreign Intelligence Surveillance Act
Total Content
-July–Dec. 2020
+Jan.–June 2021
0–499
Customer Selectors Targeted
-July–Dec. 2020
-10,500–10,999
+Jan.–June 2021
+14,500–14,999
Total Non-Content
-July–Dec. 2020
+Jan.–June 2021
0–499
Customer Selectors Targeted
-July–Dec. 2020
+Jan.–June 2021
0–499
Total U.S. Criminal and Civil Demands
Total Demands
Federal, State and Local; Criminal and Civil
-Jan.–June 2021
-125,252
+July–Dec. 2021
+117,971
Total Subpoenas
Criminal Subpoenas
-Jan.–June 2021
-84,232
+July–Dec. 2021
+77,996
Civil Subpoenas
-Jan.–June 2021
-9,839
+July–Dec. 2021
+9,017
Total
-Jan.–June 2021
-94,071
+July–Dec. 2021
+87,013
Court Orders (General)
Historic
-Jan.–June 2021
-6,896
+July–Dec. 2021
+6,857
Real-Time (Pen Registers)
-Jan.–June 2021
-3,787
+July–Dec. 2021
+3,634
Total
-Jan.–June 2021
-10,683
+July–Dec. 2021
+10,491
Historic Search Warrants/Probable Cause Court Orders
Stored Content
-Jan.–June 2021
-5,520
+July–Dec. 2021
+5,644
Other
-Jan.–June 2021
-7,416
+July–Dec. 2021
+7,401
Total
-Jan.–June 2021
-12,936
+July–Dec. 2021
+13,045
Real-Time Search Warrants/Probable Cause Court Orders
Wiretaps
-Jan.–June 2021
-836
+July–Dec. 2021
+808
Mobile Locate Demands
-Jan.–June 2021
-6,726
+July–Dec. 2021
+6,614
Total
-Jan.–June 2021
-7,562
+July–Dec. 2021
+7,422
Demands Rejected/Partial or No Data Provided (Breakout detail of data included in Total U.S. Criminal & Civil Demands)
Type
Rejected/Challenged
-Jan.-June 2021
-4,026
+July–Dec. 2021
+3,486
Partial or No Information
-Jan.-June 2021
-76,769
+July–Dec. 2021
+67,680
Total
-Jan.-June 2021
-80,795
+July–Dec. 2021
+71,166
Location Demands (Breakout detail of data included in Total U.S. Criminal & Civil Demands)
Type
Historic
-Jan.–June 2021
-39,981
+July–Dec. 2021
+40,971
Real-Time
-Jan.–June 2021
-11,270
+July–Dec. 2021
+9,673
Cell Tower
-Jan.–June 2021
-1,482
+July–Dec. 2021
+1,429
Total
-Jan.–June 2021
-52,733
+July–Dec. 2021
+52,073
Emergency Requests
Type
911
-Jan.–June 2021
-47,329
+July–Dec. 2021
+42,694
Exigent
-Jan.–June 2021
-14,531
+July–Dec. 2021
+18,979
Total
-Jan.–June 2021
-61,860
+July–Dec. 2021
+61,673
International Demands**
Argentina
Historic: Subscriber Information
-Jan.–June 2021
-325
+July–Dec. 2021
+393
Brazil
Historic: Subscriber Information
-Jan.–June 2021
-81
+July–Dec. 2021
+124
IP/URL Blocking
-Jan.–June 2021
-5
+July–Dec. 2021
+9
+Canada
+Historic: Subscriber Information
+July–Dec. 2021
+1
Chile
Historic: Subscriber Information
-Jan.–June 2021
+July–Dec. 2021
2
Colombia
Historic: Subscriber Information
-Jan.–June 2021
-1,096
+July–Dec. 2021
+1,218
IP/URL Blocking
-Jan.–June 2021
-1
+July–Dec. 2021
+3
Ecuador
Historic: Subscriber Information
-Jan.–June 2021
-37
-Germany
+July–Dec. 2021
+26
+France
Historic: Subscriber Information
-Jan.–June 2021
-1
+July–Dec. 2021
+9
Israel
IP/URL Blocking
-Jan.–June 2021
-1
-Italy
-Historic: Subscriber Information
-Jan.–June 2021
-3
+July–Dec. 2021
+4
Peru
Historic: Subscriber Information
-Jan.–June 2021
-19
-Scotland
+July–Dec. 2021
+43
+Russia
Historic: Subscriber Information
-Jan.–June 2021
+July–Dec. 2021
1
Slovakia
IP/URL Blocking
-Jan.–June 2021
-5
-Turkey
-IP/URL Blocking
-Jan.–June 2021
-9,751
-United Kingdom
-Historic: Subscriber Information
-Jan.–June 2021
-5
+July–Dec. 2021
+3
Uruguay
Historic: Subscriber Information
-Jan.–June 2021
-2
+July–Dec. 2021
+5
** Countries where “0” has been reported have been removed from this chart. We will add countries back in future reports should we receive new requests in any of those countries.
Mexico
Historic Information: Subscriber Information/Call Detail Records
Location Information (Cell Site)
-Jan.–June 2021
-11,358
+July–Dec. 2021
+11,546
Total (Includes judicial authorities and national security)
-Jan.–June 2021
-13,143
+July–Dec. 2021
+13,744
Real-Time
Wiretaps
-Jan.–June 2021
-791
+July–Dec. 2021
+894
Location Information (Precise)
-Jan.–June 2021
-1,257
+July–Dec. 2021
+1,714
Total
-Jan.–June 2021
-2,048
+July–Dec. 2021
+2,608
Demands Rejected/Partial or No Data Provided
Rejected/Challenged
-Jan.–June 2021
-351
+July–Dec. 2021
+362
Partial or No Information
-Jan.–June 2021
-688
+July–Dec. 2021
+766
Total (Breakout detail of data included in Total Mexico Demands)
-Jan.–June 2021
-1039.0
-AT&T CSR
+July–Dec. 2021
+1,128
Join the conversation using #ATTimpact
-
-
-
-
-
-
-
-
We want to hear from you!
Contact Us
35766b9b148760c930449ba1999f35675b1bd208: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2022-08-10
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diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index 447c7a4..4cadab7 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -8,10 +8,6 @@ Your information and your privacy are important — to you and to us. This polic
Most importantly, it explains the choices you can make at any time about how your information is used.
-We’ve recently updated our Privacy Policy.
-
-Learn more about the updates or read the prior version.
-
When this Policy applies
The information we collect
51bfac95e9a2468c570fcc52d2ef8f6e674e7403: https://about.att.com/csr/privacy/global_approach/gdpr_privacy_notice @ 2022-08-12
difference captured:
diff --git a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
index 33be7e8a..7ce0f900 100644
--- a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
+++ b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
@@ -1,11 +1,2 @@
-Skip Navigation
-Page Not Found
-The page you're looking for has moved, been replaced, or is currently unavailable to view.
-Bookmarks and External Links
-
-If you previously bookmarked a page and have now reached this message, check to make sure the link was not shortened, or go to our home page to find the page from there.
-
-
-Links From Within Our Site
-
-We've been upgrading this site. If you selected a link on our site and reached this message, use the Back button to return to the previous page, or follow this link to our home page where you can browse or search for the information.
\ No newline at end of file
+502 Bad Gateway
+Microsoft-Azure-Application-Gateway/v2
\ No newline at end of file
c984191145f8a01cca7811d5527b24d649a7c86e: https://about.att.com/csr/privacy/global_approach/gdpr_privacy_notice @ 2022-08-14
difference captured:
diff --git a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
index 7ce0f900..33be7e8a 100644
--- a/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
+++ b/about.att.com/csr/privacy/global_approach/gdpr_privacy_notice.md
@@ -1,2 +1,11 @@
-502 Bad Gateway
-Microsoft-Azure-Application-Gateway/v2
\ No newline at end of file
+Skip Navigation
+Page Not Found
+The page you're looking for has moved, been replaced, or is currently unavailable to view.
+Bookmarks and External Links
+
+If you previously bookmarked a page and have now reached this message, check to make sure the link was not shortened, or go to our home page to find the page from there.
+
+
+Links From Within Our Site
+
+We've been upgrading this site. If you selected a link on our site and reached this message, use the Back button to return to the previous page, or follow this link to our home page where you can browse or search for the information.
\ No newline at end of file
2cec5f7be2184417ecc76cb71445a5df4f284354: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2022-08-19
difference captured:
diff --git a/about.att.com/csr/home/privacy/full_privacy_policy.html.md b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
index 4cadab7..60d9f99 100644
--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -4,42 +4,386 @@ EFFECTIVE JUNE 6, 2022
Print the full Privacy Policy
AT&T Privacy Policy
-Your information and your privacy are important — to you and to us. This policy explains how we use your information and how we keep it safe.
+Your information and your privacy are important — to you and to us. This policy explains how we use your information and how we keep it safe.
Most importantly, it explains the choices you can make at any time about how your information is used.
When this Policy applies
+This Privacy Policy (“Policy”) covers the information generated when you use or subscribe to AT&T products, services, apps, websites or networks to which this policy is linked. In the Policy, we call them “Products or Services” for short. They include voice, data, internet and other products, services and apps.
+
+This Policy applies to you and anyone who uses our Products or Services under your account, except where we identify for you that separate AT&T privacy policies or terms and conditions apply. You are responsible for making sure all users under your account understand and agree to this Policy.
+
+Here are special circumstances where this Policy may not apply, or may apply in addition to other policies:
+Some of our Products or Services — for example our FirstNet service — may be covered by their own privacy policies or additional privacy terms and conditions, while, U-verse TV is governed by the DIRECTV privacy policy.
+Some of our affiliates — such as DIRECTV and Cricket — have their own privacy policies that apply to data they collect from products, services and apps they provide. Any data collected subject to this Policy that is shared with those affiliates will still be protected consistent with this Policy.
+Some areas both inside and outside of the United States — for example California and the European Union — require us to adopt different policy terms and commitments in accordance with local laws.
+In certain cases, when you’re using your AT&T Products or Services, other companies may be collecting information, so that your information may be covered by this Policy and other privacy policies at the same time. Here are some examples: if you purchase one of our Products or Services from a retailer; if you use our Services to connect to a social networking service or another company’s Wi-Fi network; or if you provide your information to another company through a co-branded website, app or service controlled by the other company. In those cases, any information you provide to those companies may be subject to just their policy, or subject to both their policy and ours.
+If you are an AT&T business customer, we may have written Product or Service agreements that contain specific provisions about confidentiality, security or handling of information. When one of those agreements differs from or conflicts with this Policy, the terms of those agreements will apply instead.
The information we collect
-How we collect your information
+We collect information about you and how you’re using our Products or Services along with information about your devices and equipment. This may include performance information, along with web browsing, location and video viewing information.
+Here are detailed examples of types of information we collect from our Products or Services:
+Account Information: includes things like contact and billing information, service-related details and history and similar information, including Customer Proprietary Network Information. It also includes technical, equipment and usage information that relate to the services, products, websites and networks we provide you.
+Web browsing and app information includes things like the websites you visit or mobile apps you use. We use pixels, cookies, and similar technologies, and collect information on and off our network. We do not decrypt information you transmit using a secure website or app — including sensitive data like passwords or your banking information. We collect information including internet protocol and website address, and identifiers like advertising IDs and device IDs. This may also include information about the time you spend on websites or apps, the links or advertisements you see, the videos you watch online using our mobility and broadband services, search terms you enter, and items in your online shopping cart. We use this information together with data from testing and running our network.
+Equipment Information includes information that identifies or relates to equipment on our networks, such as type, identifier, status, settings, configuration, software or use.
+Network performance and usage information includes information about our networks, including your use of Products or Services or equipment on the networks, and how they are performing.
+Location Information includes your street address, your ZIP code and where your device is located. Location information is generated when the devices, Products or Services you use interact with cell towers, Wi-Fi routers, Bluetooth services, access points, other devices, beacons and/or with other technologies, including GPS satellites.
+Biometric Information such as unique biological pattern or characteristic or other unique physical or digital representation of biometric data, like a fingerprint, voiceprint, or scan of face geometry, that is used to identify a specific individual. To learn more, see AT&T’s Biometric Information Privacy Notice.
+How we collect your information
+We collect your information in 3 ways:
+You give it to us when you make a purchase, set up an account or otherwise directly communicate with us.
+We automatically get it when you use, or your device uses, our Products or Services. For example, we use network tools to collect information like call and text records and the web browsing information we describe in this Policy.
+We get it from outside sources like credit reports, marketing mailing lists, and commercially available geographic and demographic information, along with other available information, such as public posts to social networking sites.
How we use your information
+We use your information, together with the information from testing and running our network, to power our services and to improve your experiences. This information is used to provide, support, improve, protect, analyze and bill for our products, service and network; to communicate with you about your service, products or apps; to better understand how you use our products and services; to market our services; to detect and avoid fraud; for advertising; and for research.
+
+Here are examples of ways we use your information:
+
+Providing our Products and Services.
+Contacting you.
+Improving your experience and protecting the Products and Services we offer. This includes things like customer care, network security, verifying or authenticating your identity, detecting and preventing fraud, billing and collection, protecting your financial accounts, authorizing transactions and the development of future Products and Services.
+Helping us plan, deploy, improve, protect and defend our network infrastructure, protecting our property and legal rights, and for other lawful purposes.
+Understanding the Products, Services and offers that you, and other AT&T customers with whom you call and text and interact, might enjoy the most. We do not use the content of your texts, emails or calls for marketing or advertising.
+Helping us understand which Products, Services, and offers may interest you; creating engaging and customized experiences; and offering new or improved Products and Services to you. This is based on things like the information we’ve collected and our research, development and analysis.
+Designing and delivering advertising and marketing campaigns to you and others and measuring their effectiveness. You can Manage Your Privacy Choices, including opting out of the use of your Web Browsing and App information for advertising and marketing of AT&T Products and Services.
+Delivering or customizing products and the content you see, including advertisements, articles, videos, and marketing materials.
+Creating aggregate business and marketing insights, and helping companies develop aggregate insights to improve their business (for instance, to market their products and services).
+For security purposes, including preventing and investigating illegal activities and violations of our Terms, Use Policies and other service conditions or restrictions.
How we share your information
+We share it with your permission.
+We share it across AT&T companies.
+We share it with non-AT&T companies or entities as explained in this Policy. For more details about how your information may be shared for advertising and marketing see Privacy Choices and Controls.
+Sharing information across the AT&T affiliates
+
+Like many large companies, AT&T is made up of many affiliates. Our Products and Services are developed, managed, marketed and sold by a variety of our affiliates. We share information that may identify you personally internally among
+our affiliatesButton Icon, such as DIRECTV and Cricket. For information collected under this Policy, we require the affiliate to use, share and protect the information consistent with this Policy including honoring your communications preferences for first-party marketing of their products and services, your advertising consents and your California Data Rights. We may also combine information that identifies you personally with data that comes from an app or affiliate that has a different privacy policy. When we do that, our Policy applies to the combined data set.
+
+Sharing information with non-AT&T companies that provide services for us or for you
+
+We share information that identifies you personally with vendors that perform services for us or that support Products or Services provided to you, including marketing or ad delivery services. We do not require consent for sharing with our vendors for these purposes. We do not allow those vendors to use your information for any purpose other than to perform those services, and we require them to protect the confidentiality and security of data they get from us in a way that’s consistent with this Policy.
+
+Sharing information with non-AT&T companies to enable third party services to you
+
+We may share information with non-AT&T companies for their purposes to provide you services such as verifying or authenticating your identity, detecting fraud, protecting your financial accounts, and authorizing transactions. We do not allow those non-AT&T companies to use it for any purpose other than to perform those services, and we require them to protect the confidentiality and security of data they get from us in a way that’s consistent with this Policy. You are in control of this sharing. If you’re an AT&T Prepaid customer, text“STOP” to 8010 to stop sharing with third party services or“RESUME” to restart sharing at any time. Other customers can opt out by Managing Your Privacy Choices.
+
+Sharing information with other non-AT&T companies or entities
+
+There are also times when we provide information that identifies you personally to other companies and entities, such as government agencies, credit bureaus and collection agencies, without your consent, but where authorized or required by law. Reasons to share include:
+
+Complying with court orders, subpoenas, lawful discovery requests and as otherwise authorized or required by law. Like all companies, we are required by law to provide information to government and law enforcement agencies, as well as parties to civil lawsuits. You can find out more about this in our Transparency Report.
+Detecting and preventing fraud.
+Providing or obtaining payment for your service.
+Routing your calls or other communications.
+Ensuring network operations and security.
+Notifying, responding or providing information (including location information) to a responsible governmental entity in emergency circumstances or in situations involving immediate danger of death or serious physical injury.
+Alerting the National Center for Missing and Exploited Children to information concerning child pornography of which we become aware through the provision of our services.
+Enforcing our legal rights, protecting our network and property or defending against legal claims.
+Complying with legal requirements to share the names, addresses and telephone numbers of non-mobile phone customers with phone directory publishers and directory assistance services. We honor your request for non-published or non-listed numbers.
+Providing name and number information for wireline and wireless CallerID and related services, like Call Trace. This means a person receiving a call can see the name and number of the caller.
+Sharing Metrics Reports with non-AT&T companies
+
+Sometimes the services you enjoy from us directly involve other businesses. For example, we may be paid by an advertiser to deliver an advertisement or by a business customer to provide its employee with a service. We may also collect information, including location and web browsing data, from visitors to sites where we provide Wi-Fi services. In such cases, we may use or share information that doesn’t identify you personally to provide metrics reports to our business customers and service suppliers. We may also share it with advertising and other companies to deliver or assess the effectiveness of advertising and marketing campaigns.
+
+Sharing information for research
+
+We may share information that doesn’t identify you personally with other companies and entities for research. When we share this information, we require companies and entities to agree not to attempt or to allow others to use it to identify individuals. Our agreements will also prevent businesses from reusing or reselling the information and require that they will handle it in a secure manner, consistent with this Policy.
+
+Sharing Aggregate Insights
+
+We may share with third parties insights about AT&T’s operations, network or services derived from aggregated customer data (data grouped so as not to identify you personally).
+
+Sharing information with AT&T affiliates and non-AT&T companies for advertising and marketing programs
+
+We may share information with AT&T affiliates and with non-AT&T companies to deliver or assess effectiveness of advertising and marketing campaigns as described in Privacy Choices and Controls.
+
+Sharing information to support location services
+
+Location services rely on, use or incorporate the location of a device to provide or enhance the service. Location services may collect and use or share location information to power applications on your device (those that are pre-loaded or those that you chose to download), such as mapping and traffic apps, or other location services you subscribe to. AT&T will not share your location information for location services without your consent (to us or a company providing you service), except as required by law. If you purchase location services from another company, such as a medical alerting device, the use or disclosure of location information is governed by the agreement between you and the service provider, including any applicable privacy policy of the service provider, and is not governed by this privacy policy. In other cases — for example parental controls services - the account holder for the location services, instead of a user, may initiate or subscribe to the location services and provide the required consent.
Your Privacy Choices and Controls
+You can Manage Your Privacy Choices about how we contact you and how we use or share your information. You also have choices about how certain third parties and advertisers use your information, including how we use and share your information for advertising, marketing and analytics.
+
+Communication preferences
+
+Sometimes we have offers or programs that may interest you. We’d like to be able to tell you about these. You can manage how we do it. You can opt-out of marketing and advertising programs, but we still may contact you with service and non-marketing messages.
+
+Email: You can opt-out of marketing emails by using att.com/marketing-unsubscribe.
+Text messages: Opt-out of our marketing text messages by replying "stop" to any message.
+Consumer telemarketing: Ask to be removed from our consumer telemarketing lists by contacting us at (800) 288.2020 (consumer) or (800) 321.2000 (business), or by sending an e-mail to privacypolicy@att.com. You also can ask the AT&T representative to remove you from our telemarketing lists when you receive a marketing or promotional call from us.
+Business telemarketing: Where required by local laws and/or regulations, we’ll remove your business information from our telemarketing lists at your request.
+National Do Not Call Registry: The FTC maintains a National Do Not Call Registry at donotcall.gov, and some states in the United States may maintain their own Do Not Call Registry. Putting your number on these registries also may limit our telemarketing calls.
+Automated messages: In some cases, we will ask for your permission to send you automated calls or messages to your mobile phone. To opt-out of these calls or messages from us, go to Manage Your Privacy Choices. As required or allowed by law, even if you opt-out, we may continue to contact you with automated calls or messages at the telephone number issued by us for certain important informational messages about your service. For example, we may need to let you know about a problem with your wireless service.
+Postal mail: You can review our Residential Do Not Mail Policy Statement Button Icon and limit postal mail solicitations. You’ll still receive billing statements, legal notices, product updates and other similar correspondence, and you may still receive some promotional mailings.
+Choices about how we use and share your information for advertising, marketing and analytics
+
+You have choices about whether your information is used or shared in our programs that provide you with marketing and advertising tailored to your interests and for aggregate analytics. As your provider of communications and internet services, our collection and use of information operates independently in many cases from the user controls and settings on your device, through your operating system, or on third-party websites or apps.
+
+Online behavioral advertising: Online behavioral advertising is automated, customized advertising that you see when using online services, like ads in mobile apps or on websites. Those ads are served to you based on inferences about your interests. Those interests are determined from data collected about you, whether by AT&T or other parties.
+
+We work with ad companies that may serve ads for us, and for others, across your use of online services. These companies may use cookies, mobile advertising identifiers, and other technologies to collect information about your use of our websites and other websites. This information may be used to, among other things, analyze and track online activities and deliver ads and content tailored to your interests as part of our advertising programs, such as Relevant Advertising.
+You can opt-out of online behavioral advertising from companies that participate in the Digital Advertising Alliance by going to their Consumer Choice Page or selecting this icon when you see it on an online ad.
+
+Relevant Advertising and Enhanced Relevant Advertising: Relevant Advertising and Enhanced Relevant Advertising both use information to deliver ads that we think you might be interested in on websites, video programming, apps and other properties, sites or services.
+
+Relevant Advertising: This program is used to tailor the ads you see to match your interests. It doesn’t give you more advertising—it just makes the ads you see more likely to be relevant to you. If you don’t want to receive Relevant Advertising, you may opt-out by going to Manage Your Privacy Choices.
+Information we use for Relevant Advertising: As part of this program, we use information about your use of our Products and Services, like information about the apps you use or the websites you visit, your video viewing, or your location. We also use information from companies like our advertising partners. By using demographic information like ZIP code and age range, we may place you into demographic or interest categories like“sports enthusiast” or “coffee lover.” We also use this information to deliver and assess effectiveness of advertising and marketing campaigns.
+Information we don’t use for Relevant Advertising: We don’t use sensitive information — like medical conditions or financial account records — that you share securely. We also don’t use information about the content of webpages you visit or videos you view over a secure internet connection, or the content of your texts, emails or calls.
+Information we share in Relevant Advertising: We may share non-sensitive information, such as your device information, information from companies like our advertising partners, and demographic information like your age range, gender and ZIP code. We may share this information with third parties, such as advertisers, programmers and networks, social media networks, analytics firms, ad networks, and other similar companies that are involved in creating and delivering advertisements. When we share that information, we combine it with an identifier like a device or ad ID (such as Apple or Android Ad ID).
+Information we don’t share in Relevant Advertising: We don’t share information about your individual web browsing or video viewing. Nor will we share the precise location of your device, Customer Proprietary Network Information, Social Security number, full date of birth, credit card information or driver’s license number. When we share information with third parties, we won’t share your name or identify you by anything other than an identifier, like a device or ad ID.
+Enhanced Relevant Advertising: You can opt-in to this program to further personalize the ads you see. With your consent, this program lets us use and share additional information as outlined in the program. In addition, by using information from testing and running our network, we may infer websites visited or videos viewed over a secure connection for advertising and marketing purposes. You can review these terms or Manage Your Privacy Choices.
+External Marketing and Analytics:
+
+We may use or share information that does not identify you personally to help our business customers develop aggregate insights that improve their businesses. This information may be combined with other information, such as demographic information or an identifier like a device ID or ad ID. We require that your information be used only to develop aggregate insights that will improve products and services. In addition, we require anyone who receives this data to agree they will only use it for aggregate insights, won’t attempt to identify any person or device using this information, and will handle it in a secure manner, consistent with this Policy.
+
+If you don’t want your information included in External Marketing and Analytics, you can opt out by going to Manage Your Privacy Choices.
+
+Other Choices
+Customer Proprietary Network Information: You can opt-out or go to att.com/cpni/optout for more information about Customer Proprietary Network Information and your choices about our use of that information for marketing purposes.
+Advertising on AT&T’s web portal for consumers (Currently): Opt-out of receiving interest-based advertising when using our portal services from companies that participate in the Digital Advertising Alliance by going to its Consumer Choice Page or selecting this icon when you see it on an online ad. This covers att.net email and also the Currently portal.
+Online behavioral advertising by Industry Participants: In accordance with industry self-regulatory principles, you can opt-out of online behavioral advertising from companies that participate in the Digital Advertising Alliance by going to its Consumer Choice Page or selecting this icon when you see it on an online ad. To limit collection of data on websites that may be used for advertising, you can manage cookies and other similar technologiesButton Icon on your computer. If you change computers, devices, web browsers or you delete cookies, you will need to opt-out again. Please note that our collection of web browsing information works independently of your web browser’s privacy settings with respect to cookies and private browsing. In addition, we don’t currently respond to Do Not Track and similar signals. You can manage AT&T’s use of web browsing information at Manage Your Privacy Choices.
+Domain Name System (DNS) Error Assist: A description of the program and your choices about how we use your information can be found at Manage Your Privacy Choices.
+Third Party Services: A description of the program and your choices about how we use your information can be found at Manage Your Privacy Choices(excludes prepaid customers).
+AT&T Active Armor: You can also sign up for AT&T Active Armor to automatically block potential fraud calls, see warnings of suspected spam calls, add unwanted callers to your personal block list and help protect your phone from malware, viruses and system threats.
Security
+We work hard to safeguard your data using a range of technological and organizational security controls.
+
+We maintain and protect the security of computer storage and network equipment, and we use security procedures that require employees to authenticate themselves to access sensitive data. We also limit access to personal information only to those with jobs requiring such access. We require callers and online users to authenticate themselves before providing account information.
+
+No security measures are perfect, however. We can’t guarantee that your information will never be disclosed in a manner inconsistent with this Policy. If a breach were to occur, we will notify you as required by applicable law.
+
Data storage, transfer, retention and accuracy
+We take steps to ensure that data is processed according to this Policy and to the requirements of applicable law of your country and of the additional countries where the data is subsequently processed.
+
+Data we collect may be processed and stored in the United States or in other countries where we or our affiliates or service providers process data.
+
+When we transfer personal data from the European Economic Area to other countries, we use a variety of legal mechanisms to help ensure all applicable laws, rights and regulations continue to protect your data.
+
+We keep your information as long as we need it for business, tax or legal purposes. After that, we destroy it by making it unreadable or indecipherable.
+
+Need to update your information? We’re happy to help you review and correct the information we have on your account and billing records. For more information, please see the Contact Us section of this Policy.
+
Other privacy information
Changes in ownership or to the Policy
+Information about our customers and users, including information that identifies you personally, may be shared and transferred as part of any merger, acquisition, sale of company assets or transition of service to another provider. This also applies in the unlikely event of an insolvency, bankruptcy or receivership.
+
+We may update this Policy as necessary to reflect changes we make and to satisfy legal requirements. We’ll post a prominent notice of material changes on our websites. We’ll give you reasonable notice before any material changes take effect.
+
Information specific to Children
+We don’t knowingly collect personally identifying information from anyone under the age of 13. Unless we have parental consent, we will not contact a child under the age of 13 for marketing purposes. We and our advertising partners may collect, use or share information about customers who log onto our websites and/or email accounts as described in the Information we collect, how we collect your information, how we use your information and how we share your information sections of this Policy. Here is the option to opt out of online behavioral advertising by advertising partners who collect information from our sites and participate in the Digital Advertising Alliance. You can manage your account, including information about subaccount holders by logging on to manage your account.
+
+You may e-mail us at privacypolicy@att.com, call us at (800) 495.1547 or write to us at AT&T Privacy Policy, Chief Privacy Office, 208 S. Akard, Room 2100, Dallas, TX 75202 with any questions or concerns you may have about our privacy policy as it relates to children.
+
+Information collected from devices or services purchased by adult subscribers that are used by children without our knowledge will be treated as the adult’s information under this Policy.
+
+We have developed safety and control tools, expert resources and tips designed to help you manage technology choices and address online safety concerns. Please go to AT&T Screen Ready for more information.
+
Your Nevada Privacy Rights
+Effective October 1, 2021
+
+We comply with the requirements of the Nevada Privacy law, which provides residents with choices regarding how we share information.
+
+Nevada Covered Personal Information
+
+("Nevada PI") includes personally identifiable information about a Nevada consumer collected online, such as an identifier that allows the specific individual to be contacted. Nevada PI also includes any other information about a Nevada consumer collected online that can be combined with an identifier to identify the specific individual.
+
+The Nevada PI We Collect and Share
+
+For information regarding the categories of Nevada PI we collect, please see the information we collect section of this Policy. In addition, for information regarding the categories of third parties with whom we may share Nevada PI, and those that may collect Nevada PI regarding your online activities over time, please see the how we share your information section of this Policy.
+
+Your Rights under Nevada’s Privacy Law
+
+You can ask us not to sell your Nevada PI by visiting our Choices and Controls page or by contacting us at 866-385-3193. Once we receive and verify your request, we will not sell this information unless you later allow us to do so.
Your California Privacy Rights and other Information for our California customers
+WEBSITE DATA COLLECTION:
+
+We don’t knowingly allow other parties to collect personally identifiable information about your online activities over time and across third party websites for their own use when you use our websites and services, unless we have your consent.
+
+DO NOT TRACK NOTICE:
+
+We don’t currently respond to Do Not Track and similar signals. Please go to All About Do Not Track for more information.
+
+California customers have the right, in certain circumstances, to request information about whether a business has disclosed personal information to any third parties for their direct marketing purposes. You have the right to opt-out of our disclosing your information to third parties for their marketing purposes. To find out more, go to Manage Your Privacy Choices.
+
+CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
+
+CCPA Personal Information (CCPA PI) is defined by California law as information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with California consumers or households.
+
+THE INFORMATION WE COLLECT AND SHARE
+
+We want to provide you with the information about how to exercise rights involving CCPA PI. Here is information about the CCPA PI we have collected from and shared about consumers over the past year.
+
+Information We Collected From Consumers
+
+The CCPA identifies a number of categories of CCPA PI. In the year before the date this policy was updated, we collected these categories of CCPA PI:
+
+Address and other identifiers — such as name, postal address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
+Unique and online identifiers associated with personal information — IP address, device IDs, or other similar identifiers.
+Commercial information — such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
+Internet, gaming or other electronic network activity information — such as browsing history, search history and information regarding an individual’s interaction with an internet website, application, or advertisement.
+Professional or educational information.
+Video footage (e.g., CCTV); audio Recordings; photographs; calendar information.
+Location Information (see above in "The information we collect").
+Biometric Information (see above in "The information we collect").
+In game or online viewing activities (e.g., videos viewed, pages viewed).
+Inferences drawn from CCPA PI, such as individual profiles, preferences, characteristics, behaviors.
+
+We collected the above categories of CCPA PI for the following purposes:
+
+Performing services on behalf of the business, such as customer service, processing or fulfilling orders, and processing payments.
+Auditing customer transactions.
+Fraud prevention and authentication/ID verification.
+Debugging errors in systems.
+Marketing and advertising.
+Internal research, analytics and development — e.g., user-preference analytics.
+Developing, maintaining, provisioning or upgrading networks, services or devices.
+
+We collected the above categories of CCPA PI from the following sources:
+
+Directly from you — such as contact and billing info and customer service interactions.
+Generated by your use of our services — such as technical, equipment and usage information.
+Social media sites and other online platforms.
+Other companies — such as vendors, marketing firms and other AT&T companies.
+Publicly available sources — such as public records.
+
+Information We Shared About Consumers
+
+Over the past year, we may have shared these categories of CCPA PI with entities that provide services for us, like processing your bill:
+
+Address and other identifiers — such as name, postal address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
+Unique and online identifiers — IP address, device IDs, or other similar identifiers.
+Commercial information — such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
+Internet, gaming or other electronic network activity information — such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.
+Professional or educational information.
+Video footage (e.g., CCTV); audio recordings; photographs; calendar information.
+Location Information (see above in "The information we collect").
+Biometric Information (see above in "The information we collect").
+In game or online viewing activities (e.g., videos viewed, pages viewed).
+Inferences drawn from CCPA PI, such as individual profiles, preferences, characteristics, behaviors.
+
+We may have shared each of the above categories of CCPA PI with the following categories of third parties who perform services on our behalf:
+
+Product and services delivery companies.
+Marketing services companies.
+Cloud storage companies.
+Credit reporting agencies.
+Billing and payment processing companies.
+Fraud prevention and authentication/identity verification entities.
+Analytics companies.
+
+The CCPA defines “sale” very broadly and includes the sharing of CCPA PI for anything of value. According to this broad definition, in the year before the date this policy was updated, “sale” of the following categories of CCPA PI may have occurred:
+
+Address and other identifiers — such as name, postal address, email address, account name, or other similar identifiers.
+Unique and online identifiers — IP address, device IDs, or other similar identifiers.
+Commercial information — such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
+Internet, gaming or other electronic network activity information — such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.
+Location information (see above in "The information we collect").
+Inferences drawn from CCPA PI, such as individual profiles, preferences, characteristics, behaviors.
+
+We may have sold each of the above categories of CCPA PI to the following categories of third parties:
+
+Analytics and measurement providers.
+Companies involved in marketing and advertising.
+Affiliates.
+
+Your Right To Request Disclosure Of Information We Collect And Share About You
+
+We are committed to ensuring that you know what information we collect. You can ask us for the following information:
+
+The categories and specific pieces of your CCPA PI that we’ve collected.
+The categories of sources from which your CCPA PI was collected.
+The purposes for collecting or selling your CCPA PI.
+The categories of third parties with whom we shared your CCPA PI.
+
+We are also committed to ensuring that you know what information we share about you. You can submit a request to us for the following additional information:
+
+The categories of CCPA PI we’ve sold about you, the categories of third parties to whom we’ve sold that CCPA PI, and the category or categories of CCPA PI sold to each third party.
+The categories of CCPA PI that we’ve shared with service providers that provide services for us, like processing your bill; the categories of third parties to whom we’ve disclosed that CCPA PI; and the category or categories of CCPA PI disclosed to each third party.
+
+To exercise your right to request the disclosure of your CCPA PI that we collect or share, either visit our CCPA page or contact us at 866-385-3193. These requests for disclosure are generally free.
+
+Your Right To Request The Deletion Of CCPA PI
+
+Upon your request, we will delete the CCPA PI we have collected about you, except for situations when that information is necessary for us to: provide you with a good or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; comply with or exercise rights provided by the law; or use the information internally in ways that are compatible with the context in which you provided the information to us, or that are reasonably aligned with your expectations based on your relationship with us.
+
+To exercise your right to request the deletion of your CCPA PI, either visit our CCPA page or contact us at 866-385-3193. Requests for deletion of your CCPA PI are generally free.
+
+Your Right To Ask Us Not To Sell Your CCPA PI
+
+You can always tell us not to sell your CCPA PI by visiting our CCPA page or contacting us at 866-385-3193.
+
+Once we receive and verify your request, we will not sell your CCPA PI unless you later allow us to do so. We may ask for your permission to resume sale of your CCPA PI at a later date, but we will wait at least 12 months before doing so.
+
+View CCPA Metrics For The Prior Calendar Year
+
+You may review information about the company’s CCPA data requests for the prior calendar year by visiting the CCPA metrics page.
+
+Verification of Identity — Access or Deletion Requests
+
+Password Protected Account. If you maintain a password-protected account with us, in most cases you may submit an access or deletion request by authenticating yourself with a password like you would when you access your account (see exceptions below in the following paragraph). You’ll have to authenticate yourself again to access your data or submit your deletion request.
+
+Former Accountholders, Non-Accountholders (without Password Protected Account) — and also FirstNet, Prepaid and .net accounts. If you do not have a password protected account — or have a FirstNet, prepaid or .net account — we will ask to verify your identity using our mobile verification process. This process captures an image of your identity document, such as your driver’s license, and compares it to a self-photo you submit. We will only use this information to verify your identity. We will delete it after the time expires allowed by the CCPA to process and respond to your request.
+
+If we cannot verify your identity, we will notify you that we will not be able to respond to your request.
+
+Authorized Agents
+
+You may designate an authorized agent to submit requests on your behalf. Your agent will need a valid power of attorney or written permission signed by you. If the agent relies on written permission, we’ll need to verify the agent’s identity. We may also contact you directly to confirm the permission. Your authorized agent can submit your requests by calling us at 866-385-3193.
+
+We Don’t Mind If You Exercise Your California Data Rights
+
+We are committed to providing you with control over your CCPA PI. If you exercise any of these rights explained in this section of the Privacy Policy, we will not disadvantage you. You will not be denied or charged different prices or rates for goods or services or provided a different level or quality of goods or services.
+
+Consumers Under 16 Years Old
+
+As of the effective date of this policy, we do not have actual knowledge that we sell CCPA PI of consumers under 16 years of age. If we collect CCPA PI that we know is from a child under 16 years old in the future, we will not sell that information unless we receive affirmative permission to do so. If a child is between 13 and 16 years of age, the child may provide that permission.
+
+Any customer who wishes to request further information about our compliance with these requirements, or who has questions or concerns about our privacy practices and policies, can email us at privacypolicy@att.com, or write to us at AT&T Privacy Policy, Chief Privacy Office, 208 S. Akard, Room 2100, Dallas, TX 75202.
Customer Proprietary Network Information (CPNI)
+CPNI is information about your telecommunications and VoIP (internet phone) services from us, including what plans you subscribe to, how you use these services and details such as who you have called. (Your telephone number, name and address are not considered CPNI.) We use CPNI internally and share it outside AT&T only when conforming with applicable regulations and orders of the Federal Communications Commission.
+
+We do not share CPNI with anyone outside of the AT&T affiliatesButton Icon defined above or our authorized agents or vendors without your consent, with the following authorized exceptions: Court orders; as authorized by law; fraud detection; to provide your service and route your calls; for network operations and security; aggregate (grouped) information and information that doesn’t identify you personally.
+
+We do use your CPNI internally. We may share information about our customers among the AT&T affiliates and our agents to offer new or enhanced services or promotions. We can also use your CPNI for the purpose of turning it into aggregate data or information that does not personally identify you.
+
+It is your right and our duty under federal law to protect the confidentiality of your CPNI.
+
+If you don’t want us to use your CPNI internally for things like offers, here is what you can do:
+
+Opt-out at att.com/cpni/optout.
+Call us at (800) 315.8303, any time of day, and follow the prompts.
+Chat with a service representative at (800) 288.2020 (consumer) or (800) 321.2000 (business).
+
+If you choose to restrict our use of your CPNI, it won’t affect your ability to use any of your services. You can change your mind at any time about letting us use or not use your CPNI. If you restrict your CPNI use, you may still get marketing from us, but it won’t be based on using your CPNI.
+
How to contact us about this Policy
+Contact us at either of these addresses for any questions about this Policy.
+
+E-mail us at privacypolicy@att.com
+Write to us at AT&T Privacy Policy, Chief Privacy Office, 208 S. Akard, Room 2100, Dallas, TX 75202.
+
+For questions not related to privacy click on the "Contact Us" link at the bottom of any att.com page. You also can access your online account from the upper right hand corner of our home page at att.com for additional service options.
+
+If you are not satisfied with our resolution of any dispute, including with respect to privacy or data-use concerns, please review a description of our dispute resolution procedures at http://www.att.com/disputeresolution.
+
+You also have the option of filing a complaint with the FTC Bureau of Consumer Protection, using an online form, or by calling toll-free 877.FTC.HELP ((877) 382.4357; TTY: (866) 653.4261). Other rights and remedies also may be available to you under federal or other applicable laws.
+
+Customer service contact numbers can be found at att.com.
+
Recent Updates
f0aa196b720138faa8007b8590aa8aeea43ac1ee: https://about.att.com/csr/home/governance/transparency.html @ 2022-08-24
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index 35458ae..aa96792 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -7,20 +7,20 @@ At AT&T, we take our responsibility to protect your information and privacy very
-Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the second half of 2021 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the first half of 2021. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
+Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the first half of 2022 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the second half of 2021. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
In this report, “AT&T” includes all of AT&T’s operating units as of this reporting period:
AT&T Communications1 provides mobile, broadband, and other communications services to U.S.-based consumers and nearly 3 million companies globally — from the smallest business to nearly all the Fortune 1000.
-WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands, including: HBO, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others. WarnerMedia also includes Xandr, a data-enabled technology advertising platform.
-AT&T Latin America2 offers mobile services to people and businesses in Mexico and digital entertainment services in South America and the Caribbean.
+AT&T Mexico offers mobile services to people and businesses in Mexico.
-Download February 2022 Report
+Download August 2022 Report
-1 On August 2, 2021, we completed our transaction with TPG Capital establishing a new company named, “DIRECTV”. This new company owns and operates the DIRECTV, AT&T TV and U-verse video services previously owned and operated by AT&T. This Report includes data from DIRECTV for the entire reporting period.
-2 On November 15, 2021, AT&T completed the sale of our Vrio Corp. segment – which provides digital entertainment services across 11 countries in Latin America and the Caribbean – to private holding company Grupo Werthein. This Report includes data from the Vrio Corp. segment through that date.
+1 On August 2, 2021, we completed our transaction with TPG Capital establishing a new company named, “DIRECTV”. This new company owns and operates the DIRECTV, AT&T TV and U-verse video services previously owned and operated by AT&T. This Report includes data from DIRECTV for the entire reporting period. On April 8, 2022, we completed the transaction with Discovery, Inc. creating a new company "Warner Bros. Discovery Inc." while on June, 2022 we completed the sale of Xandr, Inc. to Microsoft Corporation. Due to those transactions, those companies' data will not be in this or future reports.
+
+
Additional Resources
@@ -41,8 +41,6 @@ Download the full Data Set
Baja la version completa del Informe de Transparencia en español
-Acesse o Relatório de Transparência
-
View Previous Reports
In Depth Analysis: National Security Demands
@@ -57,189 +55,264 @@ In-Depth Analysis: Mexico
National Security Demands
National Security Letters
Total Received
-July–Dec. 2021
+Jan.–June 2022
500–999
Customer Selectors Targeted
-July–Dec. 2021
+Jan.–June 2022
2,000–2,499
Foreign Intelligence Surveillance Act
Total Content
-Jan.–June 2021
-0–499
+July–Dec. 2021
+000–499
Customer Selectors Targeted
-Jan.–June 2021
-14,500–14,999
+July–Dec. 2021
+11,000–11,499
Total Non-Content
-Jan.–June 2021
-0–499
+July–Dec. 2021
+000–499
Customer Selectors Targeted
-Jan.–June 2021
-0–499
+July–Dec. 2021
+000–499
Total U.S. Criminal and Civil Demands
Total Demands
Federal, State and Local; Criminal and Civil
-July–Dec. 2021
-117,971
+Jan.–June 2022
+134,159
Total Subpoenas
Criminal Subpoenas
-July–Dec. 2021
-77,996
+Jan.–June 2022
+89,934
Civil Subpoenas
-July–Dec. 2021
-9,017
+Jan.–June 2022
+8,547
Total
-July–Dec. 2021
-87,013
+Jan.–June 2022
+98,481
Court Orders (General)
Historic
-July–Dec. 2021
-6,857
+Jan.–June 2022
+7,601
Real-Time (Pen Registers)
-July–Dec. 2021
-3,634
+Jan.–June 2022
+4,328
Total
-July–Dec. 2021
-10,491
+Jan.–June 2022
+11,929
Historic Search Warrants/Probable Cause Court Orders
Stored Content
-July–Dec. 2021
-5,644
+Jan.–June 2022
+6,675
Other
-July–Dec. 2021
-7,401
+Jan.–June 2022
+8,118
Total
-July–Dec. 2021
-13,045
+Jan.–June 2022
+14,793
Real-Time Search Warrants/Probable Cause Court Orders
Wiretaps
-July–Dec. 2021
-808
+Jan.–June 2022
+917
Mobile Locate Demands
-July–Dec. 2021
-6,614
+Jan.–June 2022
+8,039
Total
-July–Dec. 2021
-7,422
+Jan.–June 2022
+8,956
Demands Rejected/Partial or No Data Provided (Breakout detail of data included in Total U.S. Criminal & Civil Demands)
Type
Rejected/Challenged
-July–Dec. 2021
-3,486
+Jan.–June 2022
+4,199
Partial or No Information
-July–Dec. 2021
-67,680
+Jan.–June 2022
+49,834
Total
-July–Dec. 2021
-71,166
+Jan.–June 2022
+54,033
Location Demands (Breakout detail of data included in Total U.S. Criminal & Civil Demands)
Type
Historic
-July–Dec. 2021
-40,971
+Jan.–June 2022
+41,213
Real-Time
-July–Dec. 2021
-9,673
+Jan.–June 2022
+11,132
Cell Tower
-July–Dec. 2021
-1,429
+Jan.–June 2022
+1,715
Total
-July–Dec. 2021
-52,073
+Jan.–June 2022
+54,060
Emergency Requests
Type
911
-July–Dec. 2021
-42,694
+Jan.–June 2022
+36,863
Exigent
-July–Dec. 2021
-18,979
+Jan.–June 2022
+20,099
Total
-July–Dec. 2021
-61,673
-International Demands**
-Argentina
-Historic: Subscriber Information
-July–Dec. 2021
-393
+Jan.–June 2022
+56,962
+International Demands*/**
+Austria
+IP/URL Blocking
+Jan.–June 2022
+1
+Belgium
+IP/URL Blocking
+Jan.–June 2022
+1
Brazil
Historic: Subscriber Information
-July–Dec. 2021
-124
+Jan.–June 2022
+3
IP/URL Blocking
-July–Dec. 2021
-9
-Canada
-Historic: Subscriber Information
-July–Dec. 2021
+Jan.–June 2022
+5
+Bulgaria
+IP/URL Blocking
+Jan.–June 2022
1
-Chile
+Canada
Historic: Subscriber Information
-July–Dec. 2021
+Jan.–June 2022
+6
+Columbia
+IP/URL Blocking
+Jan.–June 2022
2
-Colombia
-Historic: Subscriber Information
-July–Dec. 2021
-1,218
+Czech Republic
IP/URL Blocking
-July–Dec. 2021
-3
-Ecuador
+Jan.–June 2022
+1
+Denmark
+IP/URL Blocking
+Jan.–June 2022
+1
+Estonia
Historic: Subscriber Information
-July–Dec. 2021
-26
+Jan.–June 2022
+1
+Finland
+Historic: Subscriber Information
+Jan.–June 2022
+1
France
Historic: Subscriber Information
-July–Dec. 2021
-9
+Jan.–June 2022
+12
+Germany
+Historic: Subscriber Information
+Jan.–June 2022
+1
+IP/URL Blocking
+Jan.–June 2022
+1
+Greece
+IP/URL Blocking
+Jan.–June 2022
+1
+Hungary
+IP/URL Blocking
+Jan.–June 2022
+1
+Ireland
+IP/URL Blocking
+Jan.–June 2022
+1
Israel
IP/URL Blocking
-July–Dec. 2021
-4
-Peru
+Jan.–June 2022
+1
+Italy
Historic: Subscriber Information
-July–Dec. 2021
-43
-Russia
+Jan.–June 2022
+2
+IP/URL Blocking
+Jan.–June 2022
+1
+Latvia
+IP/URL Blocking
+Jan.–June 2022
+1
+Lithuania
+IP/URL Blocking
+Jan.–June 2022
+1
+Luxembourg
+IP/URL Blocking
+Jan.–June 2022
+1
+Netherlands
Historic: Subscriber Information
-July–Dec. 2021
+Jan.–June 2022
+1
+IP/URL Blocking
+Jan.–June 2022
+1
+Poland
+IP/URL Blocking
+Jan.–June 2022
+1
+Portugal
+IP/URL Blocking
+Jan.–June 2022
+1
+Romania
+IP/URL Blocking
+Jan.–June 2022
1
Slovakia
IP/URL Blocking
-July–Dec. 2021
-3
-Uruguay
+Jan.–June 2022
+9
+Slovenia
+IP/URL Blocking
+Jan.–June 2022
+1
+Spain
+IP/URL Blocking
+Jan.–June 2022
+1
+Sweden
+IP/URL Blocking
+Jan.–June 2022
+1
+UK
Historic: Subscriber Information
-July–Dec. 2021
-5
-** Countries where “0” has been reported have been removed from this chart. We will add countries back in future reports should we receive new requests in any of those countries.
+Jan.–June 2022
+3
+*Countries where “0” has been reported have been removed from this chart. We will add countries back in future reports should we receive new requests in any of those countries.
+**In response to Russia’s actions in Ukraine, the EU issued a Regulation in March 2022, by which member states’ operators, including in-country Internet Service Providers, were directed to block Russian sites including Russia Today (RT) and Sputnik. AT&T complied with the Regulation in the EU member states listed in this chart.
Mexico
Historic Information: Subscriber Information/Call Detail Records
Location Information (Cell Site)
-July–Dec. 2021
-11,546
+Jan.–June 2022
+12,242
Total (Includes judicial authorities and national security)
-July–Dec. 2021
-13,744
+Jan.–June 2022
+14,830
Real-Time
Wiretaps
-July–Dec. 2021
-894
+Jan.–June 2022
+979
Location Information (Precise)
-July–Dec. 2021
-1,714
+Jan.–June 2022
+1,923
Total
-July–Dec. 2021
-2,608
+Jan.–June 2022
+2,902
Demands Rejected/Partial or No Data Provided
Rejected/Challenged
-July–Dec. 2021
-362
+Jan.–June 2022
+376
Partial or No Information
-July–Dec. 2021
-766
+Jan.–June 2022
+524
Total (Breakout detail of data included in Total Mexico Demands)
-July–Dec. 2021
-1,128
+Jan.–June 2022
+900
Join the conversation using #ATTimpact
797e460792fd433baf99e92e25d6a99d5a4799ed: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2022-08-24
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@@ -4,386 +4,42 @@ EFFECTIVE JUNE 6, 2022
Print the full Privacy Policy
AT&T Privacy Policy
-Your information and your privacy are important — to you and to us. This policy explains how we use your information and how we keep it safe.
+Your information and your privacy are important — to you and to us. This policy explains how we use your information and how we keep it safe.
Most importantly, it explains the choices you can make at any time about how your information is used.
When this Policy applies
-This Privacy Policy (“Policy”) covers the information generated when you use or subscribe to AT&T products, services, apps, websites or networks to which this policy is linked. In the Policy, we call them “Products or Services” for short. They include voice, data, internet and other products, services and apps.
-
-This Policy applies to you and anyone who uses our Products or Services under your account, except where we identify for you that separate AT&T privacy policies or terms and conditions apply. You are responsible for making sure all users under your account understand and agree to this Policy.
-
-Here are special circumstances where this Policy may not apply, or may apply in addition to other policies:
-Some of our Products or Services — for example our FirstNet service — may be covered by their own privacy policies or additional privacy terms and conditions, while, U-verse TV is governed by the DIRECTV privacy policy.
-Some of our affiliates — such as DIRECTV and Cricket — have their own privacy policies that apply to data they collect from products, services and apps they provide. Any data collected subject to this Policy that is shared with those affiliates will still be protected consistent with this Policy.
-Some areas both inside and outside of the United States — for example California and the European Union — require us to adopt different policy terms and commitments in accordance with local laws.
-In certain cases, when you’re using your AT&T Products or Services, other companies may be collecting information, so that your information may be covered by this Policy and other privacy policies at the same time. Here are some examples: if you purchase one of our Products or Services from a retailer; if you use our Services to connect to a social networking service or another company’s Wi-Fi network; or if you provide your information to another company through a co-branded website, app or service controlled by the other company. In those cases, any information you provide to those companies may be subject to just their policy, or subject to both their policy and ours.
-If you are an AT&T business customer, we may have written Product or Service agreements that contain specific provisions about confidentiality, security or handling of information. When one of those agreements differs from or conflicts with this Policy, the terms of those agreements will apply instead.
The information we collect
-We collect information about you and how you’re using our Products or Services along with information about your devices and equipment. This may include performance information, along with web browsing, location and video viewing information.
-
-Here are detailed examples of types of information we collect from our Products or Services:
-Account Information: includes things like contact and billing information, service-related details and history and similar information, including Customer Proprietary Network Information. It also includes technical, equipment and usage information that relate to the services, products, websites and networks we provide you.
-Web browsing and app information includes things like the websites you visit or mobile apps you use. We use pixels, cookies, and similar technologies, and collect information on and off our network. We do not decrypt information you transmit using a secure website or app — including sensitive data like passwords or your banking information. We collect information including internet protocol and website address, and identifiers like advertising IDs and device IDs. This may also include information about the time you spend on websites or apps, the links or advertisements you see, the videos you watch online using our mobility and broadband services, search terms you enter, and items in your online shopping cart. We use this information together with data from testing and running our network.
-Equipment Information includes information that identifies or relates to equipment on our networks, such as type, identifier, status, settings, configuration, software or use.
-Network performance and usage information includes information about our networks, including your use of Products or Services or equipment on the networks, and how they are performing.
-Location Information includes your street address, your ZIP code and where your device is located. Location information is generated when the devices, Products or Services you use interact with cell towers, Wi-Fi routers, Bluetooth services, access points, other devices, beacons and/or with other technologies, including GPS satellites.
-Biometric Information such as unique biological pattern or characteristic or other unique physical or digital representation of biometric data, like a fingerprint, voiceprint, or scan of face geometry, that is used to identify a specific individual. To learn more, see AT&T’s Biometric Information Privacy Notice.
How we collect your information
-We collect your information in 3 ways:
-You give it to us when you make a purchase, set up an account or otherwise directly communicate with us.
-We automatically get it when you use, or your device uses, our Products or Services. For example, we use network tools to collect information like call and text records and the web browsing information we describe in this Policy.
-We get it from outside sources like credit reports, marketing mailing lists, and commercially available geographic and demographic information, along with other available information, such as public posts to social networking sites.
-How we use your information
-We use your information, together with the information from testing and running our network, to power our services and to improve your experiences. This information is used to provide, support, improve, protect, analyze and bill for our products, service and network; to communicate with you about your service, products or apps; to better understand how you use our products and services; to market our services; to detect and avoid fraud; for advertising; and for research.
-
-Here are examples of ways we use your information:
+How we use your information
-Providing our Products and Services.
-Contacting you.
-Improving your experience and protecting the Products and Services we offer. This includes things like customer care, network security, verifying or authenticating your identity, detecting and preventing fraud, billing and collection, protecting your financial accounts, authorizing transactions and the development of future Products and Services.
-Helping us plan, deploy, improve, protect and defend our network infrastructure, protecting our property and legal rights, and for other lawful purposes.
-Understanding the Products, Services and offers that you, and other AT&T customers with whom you call and text and interact, might enjoy the most. We do not use the content of your texts, emails or calls for marketing or advertising.
-Helping us understand which Products, Services, and offers may interest you; creating engaging and customized experiences; and offering new or improved Products and Services to you. This is based on things like the information we’ve collected and our research, development and analysis.
-Designing and delivering advertising and marketing campaigns to you and others and measuring their effectiveness. You can Manage Your Privacy Choices, including opting out of the use of your Web Browsing and App information for advertising and marketing of AT&T Products and Services.
-Delivering or customizing products and the content you see, including advertisements, articles, videos, and marketing materials.
-Creating aggregate business and marketing insights, and helping companies develop aggregate insights to improve their business (for instance, to market their products and services).
-For security purposes, including preventing and investigating illegal activities and violations of our Terms, Use Policies and other service conditions or restrictions.
How we share your information
-We share it with your permission.
-We share it across AT&T companies.
-We share it with non-AT&T companies or entities as explained in this Policy. For more details about how your information may be shared for advertising and marketing see Privacy Choices and Controls.
-Sharing information across the AT&T affiliates
-
-Like many large companies, AT&T is made up of many affiliates. Our Products and Services are developed, managed, marketed and sold by a variety of our affiliates. We share information that may identify you personally internally among
-our affiliatesButton Icon, such as DIRECTV and Cricket. For information collected under this Policy, we require the affiliate to use, share and protect the information consistent with this Policy including honoring your communications preferences for first-party marketing of their products and services, your advertising consents and your California Data Rights. We may also combine information that identifies you personally with data that comes from an app or affiliate that has a different privacy policy. When we do that, our Policy applies to the combined data set.
-
-Sharing information with non-AT&T companies that provide services for us or for you
-
-We share information that identifies you personally with vendors that perform services for us or that support Products or Services provided to you, including marketing or ad delivery services. We do not require consent for sharing with our vendors for these purposes. We do not allow those vendors to use your information for any purpose other than to perform those services, and we require them to protect the confidentiality and security of data they get from us in a way that’s consistent with this Policy.
-
-Sharing information with non-AT&T companies to enable third party services to you
-
-We may share information with non-AT&T companies for their purposes to provide you services such as verifying or authenticating your identity, detecting fraud, protecting your financial accounts, and authorizing transactions. We do not allow those non-AT&T companies to use it for any purpose other than to perform those services, and we require them to protect the confidentiality and security of data they get from us in a way that’s consistent with this Policy. You are in control of this sharing. If you’re an AT&T Prepaid customer, text“STOP” to 8010 to stop sharing with third party services or“RESUME” to restart sharing at any time. Other customers can opt out by Managing Your Privacy Choices.
-
-Sharing information with other non-AT&T companies or entities
-
-There are also times when we provide information that identifies you personally to other companies and entities, such as government agencies, credit bureaus and collection agencies, without your consent, but where authorized or required by law. Reasons to share include:
-
-Complying with court orders, subpoenas, lawful discovery requests and as otherwise authorized or required by law. Like all companies, we are required by law to provide information to government and law enforcement agencies, as well as parties to civil lawsuits. You can find out more about this in our Transparency Report.
-Detecting and preventing fraud.
-Providing or obtaining payment for your service.
-Routing your calls or other communications.
-Ensuring network operations and security.
-Notifying, responding or providing information (including location information) to a responsible governmental entity in emergency circumstances or in situations involving immediate danger of death or serious physical injury.
-Alerting the National Center for Missing and Exploited Children to information concerning child pornography of which we become aware through the provision of our services.
-Enforcing our legal rights, protecting our network and property or defending against legal claims.
-Complying with legal requirements to share the names, addresses and telephone numbers of non-mobile phone customers with phone directory publishers and directory assistance services. We honor your request for non-published or non-listed numbers.
-Providing name and number information for wireline and wireless CallerID and related services, like Call Trace. This means a person receiving a call can see the name and number of the caller.
-Sharing Metrics Reports with non-AT&T companies
-
-Sometimes the services you enjoy from us directly involve other businesses. For example, we may be paid by an advertiser to deliver an advertisement or by a business customer to provide its employee with a service. We may also collect information, including location and web browsing data, from visitors to sites where we provide Wi-Fi services. In such cases, we may use or share information that doesn’t identify you personally to provide metrics reports to our business customers and service suppliers. We may also share it with advertising and other companies to deliver or assess the effectiveness of advertising and marketing campaigns.
-
-Sharing information for research
-
-We may share information that doesn’t identify you personally with other companies and entities for research. When we share this information, we require companies and entities to agree not to attempt or to allow others to use it to identify individuals. Our agreements will also prevent businesses from reusing or reselling the information and require that they will handle it in a secure manner, consistent with this Policy.
-
-Sharing Aggregate Insights
-
-We may share with third parties insights about AT&T’s operations, network or services derived from aggregated customer data (data grouped so as not to identify you personally).
-
-Sharing information with AT&T affiliates and non-AT&T companies for advertising and marketing programs
-
-We may share information with AT&T affiliates and with non-AT&T companies to deliver or assess effectiveness of advertising and marketing campaigns as described in Privacy Choices and Controls.
-
-Sharing information to support location services
-
-Location services rely on, use or incorporate the location of a device to provide or enhance the service. Location services may collect and use or share location information to power applications on your device (those that are pre-loaded or those that you chose to download), such as mapping and traffic apps, or other location services you subscribe to. AT&T will not share your location information for location services without your consent (to us or a company providing you service), except as required by law. If you purchase location services from another company, such as a medical alerting device, the use or disclosure of location information is governed by the agreement between you and the service provider, including any applicable privacy policy of the service provider, and is not governed by this privacy policy. In other cases — for example parental controls services - the account holder for the location services, instead of a user, may initiate or subscribe to the location services and provide the required consent.
Your Privacy Choices and Controls
-You can Manage Your Privacy Choices about how we contact you and how we use or share your information. You also have choices about how certain third parties and advertisers use your information, including how we use and share your information for advertising, marketing and analytics.
-
-Communication preferences
-
-Sometimes we have offers or programs that may interest you. We’d like to be able to tell you about these. You can manage how we do it. You can opt-out of marketing and advertising programs, but we still may contact you with service and non-marketing messages.
-
-Email: You can opt-out of marketing emails by using att.com/marketing-unsubscribe.
-Text messages: Opt-out of our marketing text messages by replying "stop" to any message.
-Consumer telemarketing: Ask to be removed from our consumer telemarketing lists by contacting us at (800) 288.2020 (consumer) or (800) 321.2000 (business), or by sending an e-mail to privacypolicy@att.com. You also can ask the AT&T representative to remove you from our telemarketing lists when you receive a marketing or promotional call from us.
-Business telemarketing: Where required by local laws and/or regulations, we’ll remove your business information from our telemarketing lists at your request.
-National Do Not Call Registry: The FTC maintains a National Do Not Call Registry at donotcall.gov, and some states in the United States may maintain their own Do Not Call Registry. Putting your number on these registries also may limit our telemarketing calls.
-Automated messages: In some cases, we will ask for your permission to send you automated calls or messages to your mobile phone. To opt-out of these calls or messages from us, go to Manage Your Privacy Choices. As required or allowed by law, even if you opt-out, we may continue to contact you with automated calls or messages at the telephone number issued by us for certain important informational messages about your service. For example, we may need to let you know about a problem with your wireless service.
-Postal mail: You can review our Residential Do Not Mail Policy Statement Button Icon and limit postal mail solicitations. You’ll still receive billing statements, legal notices, product updates and other similar correspondence, and you may still receive some promotional mailings.
-Choices about how we use and share your information for advertising, marketing and analytics
-
-You have choices about whether your information is used or shared in our programs that provide you with marketing and advertising tailored to your interests and for aggregate analytics. As your provider of communications and internet services, our collection and use of information operates independently in many cases from the user controls and settings on your device, through your operating system, or on third-party websites or apps.
-
-Online behavioral advertising: Online behavioral advertising is automated, customized advertising that you see when using online services, like ads in mobile apps or on websites. Those ads are served to you based on inferences about your interests. Those interests are determined from data collected about you, whether by AT&T or other parties.
-
-We work with ad companies that may serve ads for us, and for others, across your use of online services. These companies may use cookies, mobile advertising identifiers, and other technologies to collect information about your use of our websites and other websites. This information may be used to, among other things, analyze and track online activities and deliver ads and content tailored to your interests as part of our advertising programs, such as Relevant Advertising.
-You can opt-out of online behavioral advertising from companies that participate in the Digital Advertising Alliance by going to their Consumer Choice Page or selecting this icon when you see it on an online ad.
-
-Relevant Advertising and Enhanced Relevant Advertising: Relevant Advertising and Enhanced Relevant Advertising both use information to deliver ads that we think you might be interested in on websites, video programming, apps and other properties, sites or services.
-
-Relevant Advertising: This program is used to tailor the ads you see to match your interests. It doesn’t give you more advertising—it just makes the ads you see more likely to be relevant to you. If you don’t want to receive Relevant Advertising, you may opt-out by going to Manage Your Privacy Choices.
-Information we use for Relevant Advertising: As part of this program, we use information about your use of our Products and Services, like information about the apps you use or the websites you visit, your video viewing, or your location. We also use information from companies like our advertising partners. By using demographic information like ZIP code and age range, we may place you into demographic or interest categories like“sports enthusiast” or “coffee lover.” We also use this information to deliver and assess effectiveness of advertising and marketing campaigns.
-Information we don’t use for Relevant Advertising: We don’t use sensitive information — like medical conditions or financial account records — that you share securely. We also don’t use information about the content of webpages you visit or videos you view over a secure internet connection, or the content of your texts, emails or calls.
-Information we share in Relevant Advertising: We may share non-sensitive information, such as your device information, information from companies like our advertising partners, and demographic information like your age range, gender and ZIP code. We may share this information with third parties, such as advertisers, programmers and networks, social media networks, analytics firms, ad networks, and other similar companies that are involved in creating and delivering advertisements. When we share that information, we combine it with an identifier like a device or ad ID (such as Apple or Android Ad ID).
-Information we don’t share in Relevant Advertising: We don’t share information about your individual web browsing or video viewing. Nor will we share the precise location of your device, Customer Proprietary Network Information, Social Security number, full date of birth, credit card information or driver’s license number. When we share information with third parties, we won’t share your name or identify you by anything other than an identifier, like a device or ad ID.
-Enhanced Relevant Advertising: You can opt-in to this program to further personalize the ads you see. With your consent, this program lets us use and share additional information as outlined in the program. In addition, by using information from testing and running our network, we may infer websites visited or videos viewed over a secure connection for advertising and marketing purposes. You can review these terms or Manage Your Privacy Choices.
-External Marketing and Analytics:
-
-We may use or share information that does not identify you personally to help our business customers develop aggregate insights that improve their businesses. This information may be combined with other information, such as demographic information or an identifier like a device ID or ad ID. We require that your information be used only to develop aggregate insights that will improve products and services. In addition, we require anyone who receives this data to agree they will only use it for aggregate insights, won’t attempt to identify any person or device using this information, and will handle it in a secure manner, consistent with this Policy.
-
-If you don’t want your information included in External Marketing and Analytics, you can opt out by going to Manage Your Privacy Choices.
-
-Other Choices
-Customer Proprietary Network Information: You can opt-out or go to att.com/cpni/optout for more information about Customer Proprietary Network Information and your choices about our use of that information for marketing purposes.
-Advertising on AT&T’s web portal for consumers (Currently): Opt-out of receiving interest-based advertising when using our portal services from companies that participate in the Digital Advertising Alliance by going to its Consumer Choice Page or selecting this icon when you see it on an online ad. This covers att.net email and also the Currently portal.
-Online behavioral advertising by Industry Participants: In accordance with industry self-regulatory principles, you can opt-out of online behavioral advertising from companies that participate in the Digital Advertising Alliance by going to its Consumer Choice Page or selecting this icon when you see it on an online ad. To limit collection of data on websites that may be used for advertising, you can manage cookies and other similar technologiesButton Icon on your computer. If you change computers, devices, web browsers or you delete cookies, you will need to opt-out again. Please note that our collection of web browsing information works independently of your web browser’s privacy settings with respect to cookies and private browsing. In addition, we don’t currently respond to Do Not Track and similar signals. You can manage AT&T’s use of web browsing information at Manage Your Privacy Choices.
-Domain Name System (DNS) Error Assist: A description of the program and your choices about how we use your information can be found at Manage Your Privacy Choices.
-Third Party Services: A description of the program and your choices about how we use your information can be found at Manage Your Privacy Choices(excludes prepaid customers).
-AT&T Active Armor: You can also sign up for AT&T Active Armor to automatically block potential fraud calls, see warnings of suspected spam calls, add unwanted callers to your personal block list and help protect your phone from malware, viruses and system threats.
Security
-We work hard to safeguard your data using a range of technological and organizational security controls.
-
-We maintain and protect the security of computer storage and network equipment, and we use security procedures that require employees to authenticate themselves to access sensitive data. We also limit access to personal information only to those with jobs requiring such access. We require callers and online users to authenticate themselves before providing account information.
-
-No security measures are perfect, however. We can’t guarantee that your information will never be disclosed in a manner inconsistent with this Policy. If a breach were to occur, we will notify you as required by applicable law.
-
Data storage, transfer, retention and accuracy
-We take steps to ensure that data is processed according to this Policy and to the requirements of applicable law of your country and of the additional countries where the data is subsequently processed.
-
-Data we collect may be processed and stored in the United States or in other countries where we or our affiliates or service providers process data.
-
-When we transfer personal data from the European Economic Area to other countries, we use a variety of legal mechanisms to help ensure all applicable laws, rights and regulations continue to protect your data.
-
-We keep your information as long as we need it for business, tax or legal purposes. After that, we destroy it by making it unreadable or indecipherable.
-
-Need to update your information? We’re happy to help you review and correct the information we have on your account and billing records. For more information, please see the Contact Us section of this Policy.
-
Other privacy information
Changes in ownership or to the Policy
-Information about our customers and users, including information that identifies you personally, may be shared and transferred as part of any merger, acquisition, sale of company assets or transition of service to another provider. This also applies in the unlikely event of an insolvency, bankruptcy or receivership.
-
-We may update this Policy as necessary to reflect changes we make and to satisfy legal requirements. We’ll post a prominent notice of material changes on our websites. We’ll give you reasonable notice before any material changes take effect.
-
Information specific to Children
-We don’t knowingly collect personally identifying information from anyone under the age of 13. Unless we have parental consent, we will not contact a child under the age of 13 for marketing purposes. We and our advertising partners may collect, use or share information about customers who log onto our websites and/or email accounts as described in the Information we collect, how we collect your information, how we use your information and how we share your information sections of this Policy. Here is the option to opt out of online behavioral advertising by advertising partners who collect information from our sites and participate in the Digital Advertising Alliance. You can manage your account, including information about subaccount holders by logging on to manage your account.
-
-You may e-mail us at privacypolicy@att.com, call us at (800) 495.1547 or write to us at AT&T Privacy Policy, Chief Privacy Office, 208 S. Akard, Room 2100, Dallas, TX 75202 with any questions or concerns you may have about our privacy policy as it relates to children.
-
-Information collected from devices or services purchased by adult subscribers that are used by children without our knowledge will be treated as the adult’s information under this Policy.
-
-We have developed safety and control tools, expert resources and tips designed to help you manage technology choices and address online safety concerns. Please go to AT&T Screen Ready for more information.
-
Your Nevada Privacy Rights
-Effective October 1, 2021
-
-We comply with the requirements of the Nevada Privacy law, which provides residents with choices regarding how we share information.
-
-Nevada Covered Personal Information
-
-("Nevada PI") includes personally identifiable information about a Nevada consumer collected online, such as an identifier that allows the specific individual to be contacted. Nevada PI also includes any other information about a Nevada consumer collected online that can be combined with an identifier to identify the specific individual.
-
-The Nevada PI We Collect and Share
-
-For information regarding the categories of Nevada PI we collect, please see the information we collect section of this Policy. In addition, for information regarding the categories of third parties with whom we may share Nevada PI, and those that may collect Nevada PI regarding your online activities over time, please see the how we share your information section of this Policy.
-
-Your Rights under Nevada’s Privacy Law
-
-You can ask us not to sell your Nevada PI by visiting our Choices and Controls page or by contacting us at 866-385-3193. Once we receive and verify your request, we will not sell this information unless you later allow us to do so.
Your California Privacy Rights and other Information for our California customers
-WEBSITE DATA COLLECTION:
-
-We don’t knowingly allow other parties to collect personally identifiable information about your online activities over time and across third party websites for their own use when you use our websites and services, unless we have your consent.
-
-DO NOT TRACK NOTICE:
-
-We don’t currently respond to Do Not Track and similar signals. Please go to All About Do Not Track for more information.
-
-California customers have the right, in certain circumstances, to request information about whether a business has disclosed personal information to any third parties for their direct marketing purposes. You have the right to opt-out of our disclosing your information to third parties for their marketing purposes. To find out more, go to Manage Your Privacy Choices.
-
-CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
-
-CCPA Personal Information (CCPA PI) is defined by California law as information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with California consumers or households.
-
-THE INFORMATION WE COLLECT AND SHARE
-
-We want to provide you with the information about how to exercise rights involving CCPA PI. Here is information about the CCPA PI we have collected from and shared about consumers over the past year.
-
-Information We Collected From Consumers
-
-The CCPA identifies a number of categories of CCPA PI. In the year before the date this policy was updated, we collected these categories of CCPA PI:
-
-Address and other identifiers — such as name, postal address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
-Unique and online identifiers associated with personal information — IP address, device IDs, or other similar identifiers.
-Commercial information — such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
-Internet, gaming or other electronic network activity information — such as browsing history, search history and information regarding an individual’s interaction with an internet website, application, or advertisement.
-Professional or educational information.
-Video footage (e.g., CCTV); audio Recordings; photographs; calendar information.
-Location Information (see above in "The information we collect").
-Biometric Information (see above in "The information we collect").
-In game or online viewing activities (e.g., videos viewed, pages viewed).
-Inferences drawn from CCPA PI, such as individual profiles, preferences, characteristics, behaviors.
-
-We collected the above categories of CCPA PI for the following purposes:
-
-Performing services on behalf of the business, such as customer service, processing or fulfilling orders, and processing payments.
-Auditing customer transactions.
-Fraud prevention and authentication/ID verification.
-Debugging errors in systems.
-Marketing and advertising.
-Internal research, analytics and development — e.g., user-preference analytics.
-Developing, maintaining, provisioning or upgrading networks, services or devices.
-
-We collected the above categories of CCPA PI from the following sources:
-
-Directly from you — such as contact and billing info and customer service interactions.
-Generated by your use of our services — such as technical, equipment and usage information.
-Social media sites and other online platforms.
-Other companies — such as vendors, marketing firms and other AT&T companies.
-Publicly available sources — such as public records.
-
-Information We Shared About Consumers
-
-Over the past year, we may have shared these categories of CCPA PI with entities that provide services for us, like processing your bill:
-
-Address and other identifiers — such as name, postal address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
-Unique and online identifiers — IP address, device IDs, or other similar identifiers.
-Commercial information — such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
-Internet, gaming or other electronic network activity information — such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.
-Professional or educational information.
-Video footage (e.g., CCTV); audio recordings; photographs; calendar information.
-Location Information (see above in "The information we collect").
-Biometric Information (see above in "The information we collect").
-In game or online viewing activities (e.g., videos viewed, pages viewed).
-Inferences drawn from CCPA PI, such as individual profiles, preferences, characteristics, behaviors.
-
-We may have shared each of the above categories of CCPA PI with the following categories of third parties who perform services on our behalf:
-
-Product and services delivery companies.
-Marketing services companies.
-Cloud storage companies.
-Credit reporting agencies.
-Billing and payment processing companies.
-Fraud prevention and authentication/identity verification entities.
-Analytics companies.
-
-The CCPA defines “sale” very broadly and includes the sharing of CCPA PI for anything of value. According to this broad definition, in the year before the date this policy was updated, “sale” of the following categories of CCPA PI may have occurred:
-
-Address and other identifiers — such as name, postal address, email address, account name, or other similar identifiers.
-Unique and online identifiers — IP address, device IDs, or other similar identifiers.
-Commercial information — such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
-Internet, gaming or other electronic network activity information — such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.
-Location information (see above in "The information we collect").
-Inferences drawn from CCPA PI, such as individual profiles, preferences, characteristics, behaviors.
-
-We may have sold each of the above categories of CCPA PI to the following categories of third parties:
-
-Analytics and measurement providers.
-Companies involved in marketing and advertising.
-Affiliates.
-
-Your Right To Request Disclosure Of Information We Collect And Share About You
-
-We are committed to ensuring that you know what information we collect. You can ask us for the following information:
-
-The categories and specific pieces of your CCPA PI that we’ve collected.
-The categories of sources from which your CCPA PI was collected.
-The purposes for collecting or selling your CCPA PI.
-The categories of third parties with whom we shared your CCPA PI.
-
-We are also committed to ensuring that you know what information we share about you. You can submit a request to us for the following additional information:
-
-The categories of CCPA PI we’ve sold about you, the categories of third parties to whom we’ve sold that CCPA PI, and the category or categories of CCPA PI sold to each third party.
-The categories of CCPA PI that we’ve shared with service providers that provide services for us, like processing your bill; the categories of third parties to whom we’ve disclosed that CCPA PI; and the category or categories of CCPA PI disclosed to each third party.
-
-To exercise your right to request the disclosure of your CCPA PI that we collect or share, either visit our CCPA page or contact us at 866-385-3193. These requests for disclosure are generally free.
-
-Your Right To Request The Deletion Of CCPA PI
-
-Upon your request, we will delete the CCPA PI we have collected about you, except for situations when that information is necessary for us to: provide you with a good or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; comply with or exercise rights provided by the law; or use the information internally in ways that are compatible with the context in which you provided the information to us, or that are reasonably aligned with your expectations based on your relationship with us.
-
-To exercise your right to request the deletion of your CCPA PI, either visit our CCPA page or contact us at 866-385-3193. Requests for deletion of your CCPA PI are generally free.
-
-Your Right To Ask Us Not To Sell Your CCPA PI
-
-You can always tell us not to sell your CCPA PI by visiting our CCPA page or contacting us at 866-385-3193.
-
-Once we receive and verify your request, we will not sell your CCPA PI unless you later allow us to do so. We may ask for your permission to resume sale of your CCPA PI at a later date, but we will wait at least 12 months before doing so.
-
-View CCPA Metrics For The Prior Calendar Year
-
-You may review information about the company’s CCPA data requests for the prior calendar year by visiting the CCPA metrics page.
-
-Verification of Identity — Access or Deletion Requests
-
-Password Protected Account. If you maintain a password-protected account with us, in most cases you may submit an access or deletion request by authenticating yourself with a password like you would when you access your account (see exceptions below in the following paragraph). You’ll have to authenticate yourself again to access your data or submit your deletion request.
-
-Former Accountholders, Non-Accountholders (without Password Protected Account) — and also FirstNet, Prepaid and .net accounts. If you do not have a password protected account — or have a FirstNet, prepaid or .net account — we will ask to verify your identity using our mobile verification process. This process captures an image of your identity document, such as your driver’s license, and compares it to a self-photo you submit. We will only use this information to verify your identity. We will delete it after the time expires allowed by the CCPA to process and respond to your request.
-
-If we cannot verify your identity, we will notify you that we will not be able to respond to your request.
-
-Authorized Agents
-
-You may designate an authorized agent to submit requests on your behalf. Your agent will need a valid power of attorney or written permission signed by you. If the agent relies on written permission, we’ll need to verify the agent’s identity. We may also contact you directly to confirm the permission. Your authorized agent can submit your requests by calling us at 866-385-3193.
-
-We Don’t Mind If You Exercise Your California Data Rights
-
-We are committed to providing you with control over your CCPA PI. If you exercise any of these rights explained in this section of the Privacy Policy, we will not disadvantage you. You will not be denied or charged different prices or rates for goods or services or provided a different level or quality of goods or services.
-
-Consumers Under 16 Years Old
-
-As of the effective date of this policy, we do not have actual knowledge that we sell CCPA PI of consumers under 16 years of age. If we collect CCPA PI that we know is from a child under 16 years old in the future, we will not sell that information unless we receive affirmative permission to do so. If a child is between 13 and 16 years of age, the child may provide that permission.
-
-Any customer who wishes to request further information about our compliance with these requirements, or who has questions or concerns about our privacy practices and policies, can email us at privacypolicy@att.com, or write to us at AT&T Privacy Policy, Chief Privacy Office, 208 S. Akard, Room 2100, Dallas, TX 75202.
Customer Proprietary Network Information (CPNI)
-CPNI is information about your telecommunications and VoIP (internet phone) services from us, including what plans you subscribe to, how you use these services and details such as who you have called. (Your telephone number, name and address are not considered CPNI.) We use CPNI internally and share it outside AT&T only when conforming with applicable regulations and orders of the Federal Communications Commission.
-
-We do not share CPNI with anyone outside of the AT&T affiliatesButton Icon defined above or our authorized agents or vendors without your consent, with the following authorized exceptions: Court orders; as authorized by law; fraud detection; to provide your service and route your calls; for network operations and security; aggregate (grouped) information and information that doesn’t identify you personally.
-
-We do use your CPNI internally. We may share information about our customers among the AT&T affiliates and our agents to offer new or enhanced services or promotions. We can also use your CPNI for the purpose of turning it into aggregate data or information that does not personally identify you.
-
-It is your right and our duty under federal law to protect the confidentiality of your CPNI.
-
-If you don’t want us to use your CPNI internally for things like offers, here is what you can do:
-
-Opt-out at att.com/cpni/optout.
-Call us at (800) 315.8303, any time of day, and follow the prompts.
-Chat with a service representative at (800) 288.2020 (consumer) or (800) 321.2000 (business).
-
-If you choose to restrict our use of your CPNI, it won’t affect your ability to use any of your services. You can change your mind at any time about letting us use or not use your CPNI. If you restrict your CPNI use, you may still get marketing from us, but it won’t be based on using your CPNI.
-
How to contact us about this Policy
-Contact us at either of these addresses for any questions about this Policy.
-
-E-mail us at privacypolicy@att.com
-Write to us at AT&T Privacy Policy, Chief Privacy Office, 208 S. Akard, Room 2100, Dallas, TX 75202.
-
-For questions not related to privacy click on the "Contact Us" link at the bottom of any att.com page. You also can access your online account from the upper right hand corner of our home page at att.com for additional service options.
-
-If you are not satisfied with our resolution of any dispute, including with respect to privacy or data-use concerns, please review a description of our dispute resolution procedures at http://www.att.com/disputeresolution.
-
-You also have the option of filing a complaint with the FTC Bureau of Consumer Protection, using an online form, or by calling toll-free 877.FTC.HELP ((877) 382.4357; TTY: (866) 653.4261). Other rights and remedies also may be available to you under federal or other applicable laws.
-
-Customer service contact numbers can be found at att.com.
-
Recent Updates
796b99bac152127a4f4d73425da78154272b1b92: https://about.att.com/csr/home/governance/transparency.html @ 2022-09-26
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Historic: Subscriber Information
Jan.–June 2022
6
-Columbia
+Colombia
IP/URL Blocking
Jan.–June 2022
2
acabf73fda6086663416d8c2351f5fcd835e91f3: https://about.att.com/csr/privacy/global_approach/gdpr_privacy_notice @ 2023-02-05
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-Skip Navigation
-Page Not Found
-The page you're looking for has moved, been replaced, or is currently unavailable to view.
-Bookmarks and External Links
-
-If you previously bookmarked a page and have now reached this message, check to make sure the link was not shortened, or go to our home page to find the page from there.
-
-
-Links From Within Our Site
-
-We've been upgrading this site. If you selected a link on our site and reached this message, use the Back button to return to the previous page, or follow this link to our home page where you can browse or search for the information.
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80baf1092b1fc646276aba22d07e36714b4fa5cc: https://about.att.com/csr/home/governance/transparency.html @ 2023-04-26
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@@ -1,323 +1,359 @@
-Skip Navigation
+Skip to main content
+Reports
+Transparency Report
Transparency Report
At AT&T, we take our responsibility to protect your information and privacy very seriously. You can learn more by reading our Customer Privacy Issue Brief.
-
-
-
+Download February 2023 Report
+Overview
-Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the first half of 2022 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the second half of 2021. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
+Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the second half of 2022 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the first half of 2022. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
In this report, “AT&T” includes all of AT&T’s operating units as of this reporting period:
AT&T Communications1 provides mobile, broadband, and other communications services to U.S.-based consumers and nearly 3 million companies globally — from the smallest business to nearly all the Fortune 1000.
-AT&T Mexico offers mobile services to people and businesses in Mexico.
-
-Download August 2022 Report
+AT&T Mexico offers mobile services to people and businesses in Mexico.
+Past Reports
-
+We maintain an archive that includes transparency reports for the past 5 years. They can be found in our ESG Reporting Archive.
-1 On August 2, 2021, we completed our transaction with TPG Capital establishing a new company named, “DIRECTV”. This new company owns and operates the DIRECTV, AT&T TV and U-verse video services previously owned and operated by AT&T. This Report includes data from DIRECTV for the entire reporting period. On April 8, 2022, we completed the transaction with Discovery, Inc. creating a new company "Warner Bros. Discovery Inc." while on June, 2022 we completed the sale of Xandr, Inc. to Microsoft Corporation. Due to those transactions, those companies' data will not be in this or future reports.
+View Past Reports
+National Security Demands
+National Security Letters (NSLs) are administrative subpoenas issued by the U.S. Federal Bureau of Investigation to compel production of information regarding counterterrorism or counterintelligence investigations. NSLs are limited to non-content information, such as a list of phone numbers dialed or subscriber information. Legal demands issued pursuant to the Foreign Intelligence Surveillance Act (FISA) may direct us to provide content and non‑content data related to national security investigations, such as international terrorism or espionage.
+Our reporting on NSLs and FISA orders (collectively referred to as “National Security Demands”) is governed by U.S. law.2 By statute, we are permitted to report data of demands served on us and the “customer selectors targeted” by those respective demands in specifically defined numeric ranges and for only certain time periods.
-Additional Resources
-
+National Security Letters
+July - December 2022
+Total Received
+000 - 499
+Customer Selectors Targeted
+2,000 - 2,499
+Foreign Intelligence Surveillance Act
+January - June 2022
+Total Content
+0 - 499
+Customer Selectors Targeted
+15,000 - 15,999
+Total Non-Content
+0 - 499
+Customer Selectors Targeted
+0 - 499
+Total U.S. Criminal and Civil Demands
-Our Privacy Center
+This number includes demands to which we responded in connection with criminal and civil litigation matters. This category doesn’t include demands reported in our National Security Demands table.
-Our Privacy Policy
+Criminal proceedings include actions by government entities — whether at the federal, state or local level — against an individual arising from an alleged violation of criminal law. Because federal, state and local investigating authorities in the U.S. may each initiate criminal proceedings, we receive demands from thousands of different law enforcement entities.
-Our Issue Brief on Privacy
+Civil actions include lawsuits involving private parties (e.g., a personal liability case, divorce proceeding or disputes between private companies or individuals). In addition, civil proceedings include investigations by governmental regulatory agencies such as the Securities and Exchange Commission, the Federal Trade Commission and the Federal Communications Commission.
-Our Issue Brief on Human Rights
+Our Process
-Our Policy on Human Rights
+We receive multiple types of legal demands, including subpoenas, court orders and search warrants. Before we respond to any legal demand, we determine that we have received the correct type of demand based on the applicable law for the type of information sought. For instance, in some states we must supply call detail records if we receive a subpoena. In other states, call detail records require a probable cause court order or search warrant. If the requesting agency has failed to send the correct type of demand, we reject the demand.
-Download the full Transparency Report
+Types of Legal Demands
-Download the full Data Set
+The reporting category “Total U.S. Criminal & Civil Demands” reflects the type of demand with the information requested, particularly relating to General Court Orders and search warrants.
-Baja la version completa del Informe de Transparencia en español
+Subpoenas don’t usually require the approval of a judge and are issued by an officer of the court, e.g., an attorney. They are used in both criminal and civil cases, typically to demand (1) testimony or written business documents, such as calling records and client contracts, (2) basic subscriber information, such as the name and address listed on the billing account, and (3) data related to advertising transactions conducted using our advertising technology.
+General Court Orders are signed by a judge. We consider “general” court orders to be all orders except those that contain a probable cause finding. In a criminal case, for example, a judge may issue a court order on a lesser standard than probable cause, such as “relevant to an ongoing criminal investigation.” In criminal cases, court orders are also used to demand real-time, pen register/“trap and trace” information, which provides phone numbers and other dialed information for all calls as they are made or received from the device identified in the order. In a civil case, a court order may be issued on a “relevant” or “reasonably calculated to lead to the discovery of admissible evidence” standard.
+In both the criminal and civil context, general court orders have been used to demand historic information, like billing records or records relating to usage of a wireless device.
+Search Warrants and Probable Cause Court Orders are signed by a judge, and they are issued only upon a finding of “probable cause.” To be issued, the warrant or order must be supported by sworn testimony and sufficient evidence to believe the information demanded is evidence of a crime. Probable cause is viewed as the highest standard to demand evidence. Except in emergency circumstances, a search warrant or probable cause court order is required for all real-time precise location information (like GPS) and real-time content (such as content obtained through wiretaps). Stored content (like stored text and voice messages) generally also requires a warrant.
+Foreign-Originated Demands for Information about a U.S. Consumer or Business
-View Previous Reports
+If we receive an international demand for information about a U.S. customer, whether an individual or business, we refer the requester to that country’s Mutual Legal Assistance Treaty (MLAT) process. We did not receive any international demands for information about a U.S. customer from a country that does not have an MLAT process. The FBI ensures that we receive the proper form of U.S. process (e.g., subpoena, court order or search warrant), subject to the limitations placed on discovery in the U.S., and that cross-border data flows are handled appropriately. All international originated demands that follow an MLAT procedure are reported in our Total Demands category.
-In Depth Analysis: National Security Demands
-In Depth Analysis: Total U.S. Criminal & Civil Demands
-In-Depth Analysis: Demand Rejected/Partial or No Data Provided
-In-Depth Analysis: Location Demands
-In-Depth Analysis: Emergency Requests
-In-Depth Analysis: International Demands
-In-Depth Analysis: Governmental Access to Transferred Personal Information
-A Few Additional Points
-In-Depth Analysis: Mexico
-National Security Demands
-National Security Letters
-Total Received
-Jan.–June 2022
-500–999
-Customer Selectors Targeted
-Jan.–June 2022
-2,000–2,499
-Foreign Intelligence Surveillance Act
-Total Content
-July–Dec. 2021
-000–499
-Customer Selectors Targeted
-July–Dec. 2021
-11,000–11,499
-Total Non-Content
-July–Dec. 2021
-000–499
-Customer Selectors Targeted
-July–Dec. 2021
-000–499
-Total U.S. Criminal and Civil Demands
Total Demands
+July - December 2022
Federal, State and Local; Criminal and Civil
-Jan.–June 2022
-134,159
+128,018
Total Subpoenas
+July - December 2022
Criminal Subpoenas
-Jan.–June 2022
-89,934
+85,547
Civil Subpoenas
-Jan.–June 2022
-8,547
+7,841
Total
-Jan.–June 2022
-98,481
+93,388
Court Orders (General)
+July - December 2022
Historic
-Jan.–June 2022
-7,601
+7,197
Real-Time (Pen Registers)
-Jan.–June 2022
-4,328
+4,062
Total
-Jan.–June 2022
-11,929
+11,259
Historic Search Warrants/Probable Cause Court Orders
+July - December 2022
Stored Content
-Jan.–June 2022
-6,675
+7,126
Other
-Jan.–June 2022
-8,118
+7,692
Total
-Jan.–June 2022
-14,793
+14,818
Real-Time Search Warrants/Probable Cause Court Orders
+July - December 2022
Wiretaps
-Jan.–June 2022
-917
+912
Mobile Locate Demands
-Jan.–June 2022
-8,039
+7,641
Total
-Jan.–June 2022
-8,956
-Demands Rejected/Partial or No Data Provided (Breakout detail of data included in Total U.S. Criminal & Civil Demands)
+8,553
+Demands Rejected/Partial or No Data Provided
+
+(Breakout detail of data included in Total U.S. Criminal & Civil Demands)
+
+In this category, we include the number of times we rejected a demand or provided only partial information or no information in response to a demand. Here are a few reasons why certain demands fall into this category:
+
+The wrong type of demand is submitted by law enforcement. For instance, we will reject a subpoena demanding a wiretap, because either a probable cause court order or search warrant is required.
+The demand has errors, such as missing pages or signatures.
+The demand was not correctly addressed to AT&T.
+The demand did not contain all the elements necessary for a response.
+We had no information that matched the customer, equipment or other information provided in the demand.
Type
+July - December 2022
Rejected/Challenged
-Jan.–June 2022
-4,199
+3,822
Partial or No Information
-Jan.–June 2022
-49,834
+40,499
Total
-Jan.–June 2022
-54,033
-Location Demands (Breakout detail of data included in Total U.S. Criminal & Civil Demands)
+44,321
+Location Demands
+
+(Breakout detail of data included in Total U.S. Criminal & Civil Demands)
+
+Our “Location Demands” category breaks out the number of civil and criminal legal demands we received by the type of location information (historic or real-time) demanded. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any cell site processing a call. We also get demands for cell tower searches, which ask us to provide all telephone numbers registered on a particular cell tower for a certain period of time. We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
+
+A single cell tower demand may cover multiple towers. We disclose both the total number of demands and the total number of cell tower searches. For instance, if we received one court order that included two cell towers, we count that as one demand for two searches. For the 2,051 cell tower demands during this reporting period, we performed 5,028 searches. The average time period that law enforcement demanded for a cell tower search was 1 hours and 46 minutes for this reporting period.
+
+Like all companies, we are required by law to provide information to law enforcement and other government entities by complying with court orders, subpoenas and lawful discovery requests. In all cases, we review requests to determine whether they are valid. We require a search warrant based on the probable cause standard for all demands for real-time or historical location information, except in emergency situations.
+
Type
+July - December 2022
Historic
-Jan.–June 2022
-41,213
+45,836
Real-Time
-Jan.–June 2022
-11,132
+10,996
Cell Tower
-Jan.–June 2022
-1,715
+2,051
Total
-Jan.–June 2022
-54,060
+58,883
Emergency Requests
+
+The numbers provided in this category are the total of 911-originated inquiries and exigent requests that we processed during this reporting period. 911-originated inquiries are those that help locate or identify a person in need of emergency assistance. “Exigent requests” are emergency requests from law enforcement working on kidnappings, missing person cases, attempted suicides and other emergencies. In order to protect your privacy, we require a certification from a law enforcement agency confirming they are dealing with a case involving risk of death or serious injury before we will share information sought by an exigent request.
+
Type
+July - December 2022
911
-Jan.–June 2022
-36,863
+35,694
Exigent
-Jan.–June 2022
-20,099
+20,496
Total
-Jan.–June 2022
-56,962
-International Demands*/**
+56,190
+International Demands3
+
+The “International Demands” category represents the number of civil and criminal legal demands originating outside the U.S. and related to AT&T’s operations in foreign countries. These demands are for (i) historic subscriber information about consumers who reside in other countries and businesses that operate in other countries; and (ii) URL/IP (website/internet address) blocking demands from foreign governments4. Legal demands related to our operations in Mexico are addressed in a separate section later in the Report.
+
+The Diverse Services AT&T Provides Internationally Affect the Types and Volume of Demands We Receive
+Business Services: AT&T provides telecommunications and IT services to the foreign offices of large multi-national business customers. In all foreign countries where AT&T supports these customers, AT&T primarily receives demands for historic subscriber information. In those countries where AT&T also provides internet access service, it may also have received demands for IP or URL blocking.
+Consumer Mobility Services: Mexico is the only country outside of the U.S. where AT&T provides a consumer mobility network. Accordingly, AT&T received legal demands similar to those it receives in the U.S., including demands for subscriber information, location information, real-time content and wiretaps.
+A Few Additional Points
+
+Historic Subscriber Information is information such as the name and address listed on the billing account or the types of services purchased from AT&T.
+
+The IP or URL blocking demands come from countries that require us to block access to websites that they deem offensive, illegal, unauthorized or otherwise inappropriate. These demands are listed separately from the demands for historic subscriber information.
+
+While AT&T may provide internet access in some foreign countries, we do not have the ability to control the content of any websites other than AT&T’s own sites. Accordingly, while we did receive and comply with demands from foreign governments to block access to websites in their countries during this reporting period, we did not receive demands to remove content from websites (nor would we be able to do so). During this reporting period, we did not receive any demands from any foreign governments to produce any stored content.
+
+Finally, the laws governing the international demands that we receive differ by country. We respond to these demands based on each country’s laws.5
+
+Australia
+July - December 2022
+IP/URL Blocking
+1
Austria
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Belgium
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Brazil
+July - December 2021
Historic: Subscriber Information
-Jan.–June 2022
-3
+1
IP/URL Blocking
-Jan.–June 2022
-5
+14
Bulgaria
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Canada
+July - December 2022
Historic: Subscriber Information
-Jan.–June 2022
-6
+1
Colombia
+July - December 2022
+Historic: Subscriber Information
+1
IP/URL Blocking
-Jan.–June 2022
2
Czech Republic
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Denmark
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Estonia
+July - December 2022
Historic: Subscriber Information
-Jan.–June 2022
1
Finland
+July - December 2022
Historic: Subscriber Information
-Jan.–June 2022
+1
+IP/URL Blocking
1
France
+July - December 2022
Historic: Subscriber Information
-Jan.–June 2022
-12
+8
Germany
+July - December 2022
Historic: Subscriber Information
-Jan.–June 2022
1
IP/URL Blocking
-Jan.–June 2022
1
Greece
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Hungary
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Ireland
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Israel
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
-1
+2
Italy
+July - December 2022
Historic: Subscriber Information
-Jan.–June 2022
-2
+1
IP/URL Blocking
-Jan.–June 2022
1
Latvia
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Lithuania
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Luxembourg
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Netherlands
+July - December 2022
Historic: Subscriber Information
-Jan.–June 2022
1
IP/URL Blocking
-Jan.–June 2022
1
Poland
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Portugal
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Romania
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Slovakia
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
-9
+3
Slovenia
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Spain
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
Sweden
+July - December 2022
IP/URL Blocking
-Jan.–June 2022
1
UK
+July - December 2022
Historic: Subscriber Information
-Jan.–June 2022
3
-*Countries where “0” has been reported have been removed from this chart. We will add countries back in future reports should we receive new requests in any of those countries.
-**In response to Russia’s actions in Ukraine, the EU issued a Regulation in March 2022, by which member states’ operators, including in-country Internet Service Providers, were directed to block Russian sites including Russia Today (RT) and Sputnik. AT&T complied with the Regulation in the EU member states listed in this chart.
Mexico
+
+The laws applicable to demands received in Mexico are listed below.
+
+General Information Requirements
+Legal framework
+Federal Telecommunications and Broadcasting Law, articles 189 and 190
+National Criminal Procedure Code, article 303
+Wiretaps
+Legal framework
+Political Constitution of the United Mexican States, article 16, paragraph 13
+National Criminal Procedure Code, articles 291 and 292
+Federal Law against Organized Crime, article 16
+Types of Legal Demands
+
+In Mexico, there is no distinction between Subpoenas and General Court Orders as in the U.S., because the law provides that all demands for customer data must be reviewed and authorized by a judge. The legal demands are classified as follows:
+
+Historic Information: In a criminal case, court orders are used to demand subscriber information, call detail records, cell site location information, and identification data of mobile devices. In a civil case, court orders may only be used to demand subscriber information.
+Location Information in Real-Time: Legal demands for this information must be reviewed and authorized by a judge, whose ruling must be premised on certain criminal investigations defined by Mexican law and national security matters. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any device processing communications. We also get demands for cell tower searches, which ask us to provide all telephone numbers registered on a particular cell tower for a certain period.
+
+We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
+Court Order for Wiretaps: In Mexico, there is a special procedure for these types of legal demands, and a judge may authorize the wiretap order, if certain legal standards are met and the matter is related to certain criminal investigations defined by Mexican law or national security matters.
Historic Information: Subscriber Information/Call Detail Records
+July - December 2022
Location Information (Cell Site)
-Jan.–June 2022
-12,242
+12,800
Total (Includes judicial authorities and national security)
-Jan.–June 2022
-14,830
+15,673
Real-Time
+July - December 2022
Wiretaps
-Jan.–June 2022
-979
+1,054
Location Information (Precise)
-Jan.–June 2022
-1,923
+1,955
Total
-Jan.–June 2022
-2,902
-Demands Rejected/Partial or No Data Provided
+3,009
+Demands Rejected/Partial Or No Data Provided
+July - December 2022
Rejected/Challenged
-Jan.–June 2022
-376
+373
Partial or No Information
-Jan.–June 2022
-524
+463
Total (Breakout detail of data included in Total Mexico Demands)
-Jan.–June 2022
-900
-
-Join the conversation using #ATTimpact
-
-
-We want to hear from you!
-
-Contact Us
-Sign up for our Latest Top News
\ No newline at end of file
+836
+ADDITIONAL RESOURCES
+Privacy Center
+Privacy Policy
+Privacy Issue Brief
+Download Transparency Report
+Download the Data Set
+Baja la version completa del Informe de Transparencia en español
+On August 2, 2021, we completed our transaction with TPG Capital establishing a new, independent company named “DIRECTV.” This new company owns and operates the DIRECTV, AT&T TV and U-verse video services previously owned and operated by AT&T, which is now a non-controlling shareholder. AT&T continues to process legal demands on behalf of DIRECTV under a commercial agreement, and this Report includes data from DIRECTV for the entire reporting period.
+See 50 U.S.C. § 1874, as added by the USA Freedom Act (Public Law 114-23 of June 2, 2015).
+Countries where “0” has been reported have been removed from this chart. We will add countries back in future reports should we receive new requests in any of those countries.
+In response to Russia’s actions in Ukraine, the EU issued a Regulation in March 2022, by which member states’ operators, including in-country Internet Service Providers, were directed to block Russian sites including Russia Today (RT) and Sputnik. AT&T complied with the Regulation in the EU member states listed in this chart.
+India, for example, does not permit publication of demands.
\ No newline at end of file
2d248f89e56e9402d5d32655dac164f5bbb7215c: https://about.att.com/csr/home/governance/transparency.html @ 2023-04-28
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index b5f4efba..9b7132ad 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -3,7 +3,7 @@ Reports
Transparency Report
Transparency Report
-At AT&T, we take our responsibility to protect your information and privacy very seriously. You can learn more by reading our Customer Privacy Issue Brief.
+At AT&T, we take our responsibility to protect your information and privacy very seriously. You can learn more by reading our Privacy Issue Brief.
Download February 2023 Report
Overview
535373d481c26d60762015b9cfdc9ebfcd27b43f: https://about.att.com/csr/home/governance/transparency.html @ 2023-08-25
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index 9b7132ad..b26d781e 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -3,12 +3,12 @@ Reports
Transparency Report
Transparency Report
-At AT&T, we take our responsibility to protect your information and privacy very seriously. You can learn more by reading our Privacy Issue Brief.
+At AT&T, we take our responsibility to protect your information and privacy very seriously. You can learn more by reading our Customer Privacy Issue Brief.
-Download February 2023 Report
+Download August 2023 Report
Overview
-Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the second half of 2022 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the first half of 2022. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
+Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the first half of 2023 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the second half of 2022. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
In this report, “AT&T” includes all of AT&T’s operating units as of this reporting period:
@@ -21,26 +21,26 @@ We maintain an archive that includes transparency reports for the past 5 years.
View Past Reports
National Security Demands
-National Security Letters (NSLs) are administrative subpoenas issued by the U.S. Federal Bureau of Investigation to compel production of information regarding counterterrorism or counterintelligence investigations. NSLs are limited to non-content information, such as a list of phone numbers dialed or subscriber information. Legal demands issued pursuant to the Foreign Intelligence Surveillance Act (FISA) may direct us to provide content and non‑content data related to national security investigations, such as international terrorism or espionage.
+National Security Letters (NSLs) are administrative subpoenas issued by the U.S. Federal Bureau of Investigation to compel the production of information regarding counterterrorism or counterintelligence investigations. NSLs are limited to non-content information, such as a list of phone numbers dialed or subscriber information. Legal demands issued pursuant to the Foreign Intelligence Surveillance Act (FISA) may direct us to provide content and non-content data related to national security investigations, such as international terrorism or espionage.
Our reporting on NSLs and FISA orders (collectively referred to as “National Security Demands”) is governed by U.S. law.2 By statute, we are permitted to report data of demands served on us and the “customer selectors targeted” by those respective demands in specifically defined numeric ranges and for only certain time periods.
National Security Letters
-July - December 2022
+January - June 2023
Total Received
000 - 499
Customer Selectors Targeted
-2,000 - 2,499
+1,500 - 1,999
Foreign Intelligence Surveillance Act
-January - June 2022
+July - December 2022
Total Content
-0 - 499
+000 - 499
Customer Selectors Targeted
-15,000 - 15,999
+12,500 - 12,999
Total Non-Content
-0 - 499
+000 - 499
Customer Selectors Targeted
-0 - 499
+000 - 499
Total U.S. Criminal and Civil Demands
This number includes demands to which we responded in connection with criminal and civil litigation matters. This category doesn’t include demands reported in our National Security Demands table.
@@ -58,49 +58,52 @@ Types of Legal Demands
The reporting category “Total U.S. Criminal & Civil Demands” reflects the type of demand with the information requested, particularly relating to General Court Orders and search warrants.
Subpoenas don’t usually require the approval of a judge and are issued by an officer of the court, e.g., an attorney. They are used in both criminal and civil cases, typically to demand (1) testimony or written business documents, such as calling records and client contracts, (2) basic subscriber information, such as the name and address listed on the billing account, and (3) data related to advertising transactions conducted using our advertising technology.
+
General Court Orders are signed by a judge. We consider “general” court orders to be all orders except those that contain a probable cause finding. In a criminal case, for example, a judge may issue a court order on a lesser standard than probable cause, such as “relevant to an ongoing criminal investigation.” In criminal cases, court orders are also used to demand real-time, pen register/“trap and trace” information, which provides phone numbers and other dialed information for all calls as they are made or received from the device identified in the order. In a civil case, a court order may be issued on a “relevant” or “reasonably calculated to lead to the discovery of admissible evidence” standard.
+
In both the criminal and civil context, general court orders have been used to demand historic information, like billing records or records relating to usage of a wireless device.
+
Search Warrants and Probable Cause Court Orders are signed by a judge, and they are issued only upon a finding of “probable cause.” To be issued, the warrant or order must be supported by sworn testimony and sufficient evidence to believe the information demanded is evidence of a crime. Probable cause is viewed as the highest standard to demand evidence. Except in emergency circumstances, a search warrant or probable cause court order is required for all real-time precise location information (like GPS) and real-time content (such as content obtained through wiretaps). Stored content (like stored text and voice messages) generally also requires a warrant.
Foreign-Originated Demands for Information about a U.S. Consumer or Business
If we receive an international demand for information about a U.S. customer, whether an individual or business, we refer the requester to that country’s Mutual Legal Assistance Treaty (MLAT) process. We did not receive any international demands for information about a U.S. customer from a country that does not have an MLAT process. The FBI ensures that we receive the proper form of U.S. process (e.g., subpoena, court order or search warrant), subject to the limitations placed on discovery in the U.S., and that cross-border data flows are handled appropriately. All international originated demands that follow an MLAT procedure are reported in our Total Demands category.
Total Demands
-July - December 2022
+January - June 2023
Federal, State and Local; Criminal and Civil
-128,018
+138,310
Total Subpoenas
-July - December 2022
+January - June 2023
Criminal Subpoenas
-85,547
+94,983
Civil Subpoenas
-7,841
+7,974
Total
-93,388
+102,957
Court Orders (General)
-July - December 2022
+January - June 2023
Historic
-7,197
+4,405
Real-Time (Pen Registers)
-4,062
+3,944
Total
-11,259
+8,349
Historic Search Warrants/Probable Cause Court Orders
-July - December 2022
+January - June 2023
Stored Content
-7,126
+8,100
Other
-7,692
+9,235
Total
-14,818
+17,335
Real-Time Search Warrants/Probable Cause Court Orders
-July - December 2022
+January - June 2023
Wiretaps
-912
+918
Mobile Locate Demands
-7,641
+8,751
Total
-8,553
+9,669
Demands Rejected/Partial or No Data Provided
(Breakout detail of data included in Total U.S. Criminal & Civil Demands)
@@ -113,194 +116,192 @@ The demand was not correctly addressed to AT&T.
The demand did not contain all the elements necessary for a response.
We had no information that matched the customer, equipment or other information provided in the demand.
Type
-July - December 2022
+January - June 2023
Rejected/Challenged
-3,822
+4,037
Partial or No Information
-40,499
+40,523
Total
-44,321
+44,560
Location Demands
(Breakout detail of data included in Total U.S. Criminal & Civil Demands)
Our “Location Demands” category breaks out the number of civil and criminal legal demands we received by the type of location information (historic or real-time) demanded. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any cell site processing a call. We also get demands for cell tower searches, which ask us to provide all telephone numbers registered on a particular cell tower for a certain period of time. We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
-A single cell tower demand may cover multiple towers. We disclose both the total number of demands and the total number of cell tower searches. For instance, if we received one court order that included two cell towers, we count that as one demand for two searches. For the 2,051 cell tower demands during this reporting period, we performed 5,028 searches. The average time period that law enforcement demanded for a cell tower search was 1 hours and 46 minutes for this reporting period.
+A single cell tower demand may cover multiple towers. We disclose both the total number of demands and the total number of cell tower searches. For instance, if we received one court order that included two cell towers, we count that as one demand for two searches. For the 2,513 cell tower demands during this reporting period, we performed 6,319 searches. The average time period that law enforcement demanded for a cell tower search was 2 hours and 33 minutes for this reporting period.
Like all companies, we are required by law to provide information to law enforcement and other government entities by complying with court orders, subpoenas and lawful discovery requests. In all cases, we review requests to determine whether they are valid. We require a search warrant based on the probable cause standard for all demands for real-time or historical location information, except in emergency situations.
Type
-July - December 2022
+January - June 2023
Historic
-45,836
+46,165
Real-Time
-10,996
+12,091
Cell Tower
-2,051
+2,513
Total
-58,883
+60,769
Emergency Requests
The numbers provided in this category are the total of 911-originated inquiries and exigent requests that we processed during this reporting period. 911-originated inquiries are those that help locate or identify a person in need of emergency assistance. “Exigent requests” are emergency requests from law enforcement working on kidnappings, missing person cases, attempted suicides and other emergencies. In order to protect your privacy, we require a certification from a law enforcement agency confirming they are dealing with a case involving risk of death or serious injury before we will share information sought by an exigent request.
Type
-July - December 2022
+January - June 2023
911
-35,694
+33,428
Exigent
-20,496
+17,047
Total
-56,190
-International Demands3
+50,475
+International Demands34
-The “International Demands” category represents the number of civil and criminal legal demands originating outside the U.S. and related to AT&T’s operations in foreign countries. These demands are for (i) historic subscriber information about consumers who reside in other countries and businesses that operate in other countries; and (ii) URL/IP (website/internet address) blocking demands from foreign governments4. Legal demands related to our operations in Mexico are addressed in a separate section later in the Report.
+The “International Demands” category represents the number of civil and criminal legal demands originating outside the U.S. and related to AT&T’s operations in foreign countries. These demands are for (i) historic subscriber information about consumers who reside in other countries and businesses that operate in other countries; and (ii) URL/IP (website/internet address) blocking demands from foreign governments. Legal demands related to our operations in Mexico are addressed in a separate section later in the Report.
The Diverse Services AT&T Provides Internationally Affect the Types and Volume of Demands We Receive
-Business Services: AT&T provides telecommunications and IT services to the foreign offices of large multi-national business customers. In all foreign countries where AT&T supports these customers, AT&T primarily receives demands for historic subscriber information. In those countries where AT&T also provides internet access service, it may also have received demands for IP or URL blocking.
-Consumer Mobility Services: Mexico is the only country outside of the U.S. where AT&T provides a consumer mobility network. Accordingly, AT&T received legal demands similar to those it receives in the U.S., including demands for subscriber information, location information, real-time content and wiretaps.
+Business Services: We provide telecommunications and IT services to the foreign offices of large multi-national business customers. In all foreign countries where we support these customers, we primarily receive demands for historic subscriber information. In those countries where AT&T also provides internet access service, we may also have received demands for IP or URL blocking.
+Consumer Mobility Services: Mexico is the only country outside of the U.S. where we provide a consumer mobility network. Accordingly, AT&T received legal demands similar to those we receive in the U.S., including demands for subscriber information, location information, real-time content and wiretaps.
A Few Additional Points
-Historic Subscriber Information is information such as the name and address listed on the billing account or the types of services purchased from AT&T.
+Historic Subscriber Information is information such as the name and address listed on the billing account or the types of services purchased from us.
The IP or URL blocking demands come from countries that require us to block access to websites that they deem offensive, illegal, unauthorized or otherwise inappropriate. These demands are listed separately from the demands for historic subscriber information.
-While AT&T may provide internet access in some foreign countries, we do not have the ability to control the content of any websites other than AT&T’s own sites. Accordingly, while we did receive and comply with demands from foreign governments to block access to websites in their countries during this reporting period, we did not receive demands to remove content from websites (nor would we be able to do so). During this reporting period, we did not receive any demands from any foreign governments to produce any stored content.
+While we may provide internet access in some foreign countries, we do not have the ability to control the content of any websites other than our own sites. Accordingly, while we did receive and comply with demands from foreign governments to block access to websites in their countries during this reporting period, we did not receive demands to remove content from websites (nor would we be able to do so). During this reporting period, we did not receive any demands from any foreign governments to produce any stored content.
Finally, the laws governing the international demands that we receive differ by country. We respond to these demands based on each country’s laws.5
-Australia
-July - December 2022
-IP/URL Blocking
-1
Austria
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Belgium
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Brazil
-July - December 2021
-Historic: Subscriber Information
-1
+January - June 2023
IP/URL Blocking
-14
+9
Bulgaria
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Canada
-July - December 2022
+January - June 2023
Historic: Subscriber Information
-1
+4
Colombia
-July - December 2022
-Historic: Subscriber Information
+January - June 2023
+IP/URL Blocking
+3
+Croatia
+January - June 2023
+IP/URL Blocking
1
+Cyprus
+January - June 2023
IP/URL Blocking
-2
+1
Czech Republic
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Denmark
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Estonia
-July - December 2022
-Historic: Subscriber Information
+January - June 2023
+IP/URL Blocking
1
Finland
-July - December 2022
-Historic: Subscriber Information
-1
+January - June 2023
IP/URL Blocking
1
France
-July - December 2022
+January - June 2023
Historic: Subscriber Information
-8
+18
+IP/URL Blocking
+1
Germany
-July - December 2022
+January - June 2023
Historic: Subscriber Information
1
IP/URL Blocking
1
Greece
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Hungary
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Ireland
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Israel
-July - December 2022
+January - June 2023
IP/URL Blocking
-2
+4
Italy
-July - December 2022
-Historic: Subscriber Information
-1
+January - June 2023
IP/URL Blocking
1
Latvia
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Lithuania
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Luxembourg
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Netherlands
-July - December 2022
+January - June 2023
Historic: Subscriber Information
-1
+2
IP/URL Blocking
1
Poland
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Portugal
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Romania
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Slovakia
-July - December 2022
+January - June 2023
IP/URL Blocking
-3
+2
Slovenia
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Spain
-July - December 2022
+January - June 2023
IP/URL Blocking
1
Sweden
-July - December 2022
+January - June 2023
IP/URL Blocking
1
UK
-July - December 2022
+January - June 2023
Historic: Subscriber Information
-3
+1
Mexico
The laws applicable to demands received in Mexico are listed below.
@@ -322,33 +323,34 @@ Historic Information: In a criminal case, court orders are used to demand subscr
Location Information in Real-Time: Legal demands for this information must be reviewed and authorized by a judge, whose ruling must be premised on certain criminal investigations defined by Mexican law and national security matters. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any device processing communications. We also get demands for cell tower searches, which ask us to provide all telephone numbers registered on a particular cell tower for a certain period.
We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
-Court Order for Wiretaps: In Mexico, there is a special procedure for these types of legal demands, and a judge may authorize the wiretap order, if certain legal standards are met and the matter is related to certain criminal investigations defined by Mexican law or national security matters.
+Court Order for Wiretaps: In Mexico, there is a special procedure for these types of legal demands, and a judge may authorize the wiretap order, if certain legal standards are met, and the matter is related to certain criminal investigations defined by Mexican law or national security matters.
Historic Information: Subscriber Information/Call Detail Records
-July - December 2022
+January - June 2023
Location Information (Cell Site)
-12,800
+14,568
Total (Includes judicial authorities and national security)
-15,673
+17,744
Real-Time
-July - December 2022
+January - June 2023
Wiretaps
-1,054
+1,039
Location Information (Precise)
-1,955
+2,062
Total
-3,009
+3,101
Demands Rejected/Partial Or No Data Provided
-July - December 2022
+January - June 2023
Rejected/Challenged
-373
+513
Partial or No Information
-463
+522
Total (Breakout detail of data included in Total Mexico Demands)
-836
+1,035
ADDITIONAL RESOURCES
Privacy Center
Privacy Policy
Privacy Issue Brief
+Human Rights Issue Brief
Download Transparency Report
Download the Data Set
Baja la version completa del Informe de Transparencia en español
3ab0114093641b7efdaca830d792dd64106c5052: https://about.att.com/csr/home/governance/transparency.html @ 2023-11-03
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index b26d781e..484e29e9 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -3,7 +3,7 @@ Reports
Transparency Report
Transparency Report
-At AT&T, we take our responsibility to protect your information and privacy very seriously. You can learn more by reading our Customer Privacy Issue Brief.
+At AT&T, we take our responsibility to protect your information and privacy very seriously. You can learn more by reading our Customer Privacy Issue Brief.
Download August 2023 Report
Overview
@@ -12,8 +12,8 @@ Like all companies, we are required by law to provide information to government
In this report, “AT&T” includes all of AT&T’s operating units as of this reporting period:
-AT&T Communications1 provides mobile, broadband, and other communications services to U.S.-based consumers and nearly 3 million companies globally — from the smallest business to nearly all the Fortune 1000.
-AT&T Mexico offers mobile services to people and businesses in Mexico.
+AT&T Communications1 provides mobile, broadband, and other communications services to U.S.-based consumers and nearly 3 million companies globally — from the smallest business to nearly all the Fortune 1000.
+AT&T Mexico offers mobile services to people and businesses in Mexico.
Past Reports
We maintain an archive that includes transparency reports for the past 5 years. They can be found in our ESG Reporting Archive.
@@ -23,7 +23,7 @@ National Security Demands
National Security Letters (NSLs) are administrative subpoenas issued by the U.S. Federal Bureau of Investigation to compel the production of information regarding counterterrorism or counterintelligence investigations. NSLs are limited to non-content information, such as a list of phone numbers dialed or subscriber information. Legal demands issued pursuant to the Foreign Intelligence Surveillance Act (FISA) may direct us to provide content and non-content data related to national security investigations, such as international terrorism or espionage.
-Our reporting on NSLs and FISA orders (collectively referred to as “National Security Demands”) is governed by U.S. law.2 By statute, we are permitted to report data of demands served on us and the “customer selectors targeted” by those respective demands in specifically defined numeric ranges and for only certain time periods.
+Our reporting on NSLs and FISA orders (collectively referred to as “National Security Demands”) is governed by U.S. law.2 By statute, we are permitted to report data of demands served on us and the “customer selectors targeted” by those respective demands in specifically defined numeric ranges and for only certain time periods.
National Security Letters
January - June 2023
@@ -51,19 +51,19 @@ Civil actions include lawsuits involving private parties (e.g., a personal liabi
Our Process
-We receive multiple types of legal demands, including subpoenas, court orders and search warrants. Before we respond to any legal demand, we determine that we have received the correct type of demand based on the applicable law for the type of information sought. For instance, in some states we must supply call detail records if we receive a subpoena. In other states, call detail records require a probable cause court order or search warrant. If the requesting agency has failed to send the correct type of demand, we reject the demand.
+We receive multiple types of legal demands, including subpoenas, court orders and search warrants. Before we respond to any legal demand, we determine that we have received the correct type of demand based on the applicable law for the type of information sought. For instance, in some states we must supply call detail records if we receive a subpoena. In other states, call detail records require a probable cause court order or search warrant. If the requesting agency has failed to send the correct type of demand, we reject the demand.
Types of Legal Demands
The reporting category “Total U.S. Criminal & Civil Demands” reflects the type of demand with the information requested, particularly relating to General Court Orders and search warrants.
-Subpoenas don’t usually require the approval of a judge and are issued by an officer of the court, e.g., an attorney. They are used in both criminal and civil cases, typically to demand (1) testimony or written business documents, such as calling records and client contracts, (2) basic subscriber information, such as the name and address listed on the billing account, and (3) data related to advertising transactions conducted using our advertising technology.
+Subpoenas don’t usually require the approval of a judge and are issued by an officer of the court, e.g., an attorney. They are used in both criminal and civil cases, typically to demand (1) testimony or written business documents, such as calling records and client contracts, (2) basic subscriber information, such as the name and address listed on the billing account, and (3) data related to advertising transactions conducted using our advertising technology.
-General Court Orders are signed by a judge. We consider “general” court orders to be all orders except those that contain a probable cause finding. In a criminal case, for example, a judge may issue a court order on a lesser standard than probable cause, such as “relevant to an ongoing criminal investigation.” In criminal cases, court orders are also used to demand real-time, pen register/“trap and trace” information, which provides phone numbers and other dialed information for all calls as they are made or received from the device identified in the order. In a civil case, a court order may be issued on a “relevant” or “reasonably calculated to lead to the discovery of admissible evidence” standard.
+General Court Orders are signed by a judge. We consider “general” court orders to be all orders except those that contain a probable cause finding. In a criminal case, for example, a judge may issue a court order on a lesser standard than probable cause, such as “relevant to an ongoing criminal investigation.” In criminal cases, court orders are also used to demand real-time, pen register/“trap and trace” information, which provides phone numbers and other dialed information for all calls as they are made or received from the device identified in the order. In a civil case, a court order may be issued on a “relevant” or “reasonably calculated to lead to the discovery of admissible evidence” standard.
In both the criminal and civil context, general court orders have been used to demand historic information, like billing records or records relating to usage of a wireless device.
-Search Warrants and Probable Cause Court Orders are signed by a judge, and they are issued only upon a finding of “probable cause.” To be issued, the warrant or order must be supported by sworn testimony and sufficient evidence to believe the information demanded is evidence of a crime. Probable cause is viewed as the highest standard to demand evidence. Except in emergency circumstances, a search warrant or probable cause court order is required for all real-time precise location information (like GPS) and real-time content (such as content obtained through wiretaps). Stored content (like stored text and voice messages) generally also requires a warrant.
+Search Warrants and Probable Cause Court Orders are signed by a judge, and they are issued only upon a finding of “probable cause.” To be issued, the warrant or order must be supported by sworn testimony and sufficient evidence to believe the information demanded is evidence of a crime. Probable cause is viewed as the highest standard to demand evidence. Except in emergency circumstances, a search warrant or probable cause court order is required for all real-time precise location information (like GPS) and real-time content (such as content obtained through wiretaps). Stored content (like stored text and voice messages) generally also requires a warrant.
Foreign-Originated Demands for Information about a U.S. Consumer or Business
If we receive an international demand for information about a U.S. customer, whether an individual or business, we refer the requester to that country’s Mutual Legal Assistance Treaty (MLAT) process. We did not receive any international demands for information about a U.S. customer from a country that does not have an MLAT process. The FBI ensures that we receive the proper form of U.S. process (e.g., subpoena, court order or search warrant), subject to the limitations placed on discovery in the U.S., and that cross-border data flows are handled appropriately. All international originated demands that follow an MLAT procedure are reported in our Total Demands category.
@@ -160,8 +160,8 @@ International Demands34
The “International Demands” category represents the number of civil and criminal legal demands originating outside the U.S. and related to AT&T’s operations in foreign countries. These demands are for (i) historic subscriber information about consumers who reside in other countries and businesses that operate in other countries; and (ii) URL/IP (website/internet address) blocking demands from foreign governments. Legal demands related to our operations in Mexico are addressed in a separate section later in the Report.
The Diverse Services AT&T Provides Internationally Affect the Types and Volume of Demands We Receive
-Business Services: We provide telecommunications and IT services to the foreign offices of large multi-national business customers. In all foreign countries where we support these customers, we primarily receive demands for historic subscriber information. In those countries where AT&T also provides internet access service, we may also have received demands for IP or URL blocking.
-Consumer Mobility Services: Mexico is the only country outside of the U.S. where we provide a consumer mobility network. Accordingly, AT&T received legal demands similar to those we receive in the U.S., including demands for subscriber information, location information, real-time content and wiretaps.
+Business Services: We provide telecommunications and IT services to the foreign offices of large multi-national business customers. In all foreign countries where we support these customers, we primarily receive demands for historic subscriber information. In those countries where AT&T also provides internet access service, we may also have received demands for IP or URL blocking.
+Consumer Mobility Services: Mexico is the only country outside of the U.S. where we provide a consumer mobility network. Accordingly, AT&T received legal demands similar to those we receive in the U.S., including demands for subscriber information, location information, real-time content and wiretaps.
A Few Additional Points
Historic Subscriber Information is information such as the name and address listed on the billing account or the types of services purchased from us.
@@ -319,11 +319,11 @@ Types of Legal Demands
In Mexico, there is no distinction between Subpoenas and General Court Orders as in the U.S., because the law provides that all demands for customer data must be reviewed and authorized by a judge. The legal demands are classified as follows:
-Historic Information: In a criminal case, court orders are used to demand subscriber information, call detail records, cell site location information, and identification data of mobile devices. In a civil case, court orders may only be used to demand subscriber information.
-Location Information in Real-Time: Legal demands for this information must be reviewed and authorized by a judge, whose ruling must be premised on certain criminal investigations defined by Mexican law and national security matters. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any device processing communications. We also get demands for cell tower searches, which ask us to provide all telephone numbers registered on a particular cell tower for a certain period.
+Historic Information: In a criminal case, court orders are used to demand subscriber information, call detail records, cell site location information, and identification data of mobile devices. In a civil case, court orders may only be used to demand subscriber information.
+Location Information in Real-Time: Legal demands for this information must be reviewed and authorized by a judge, whose ruling must be premised on certain criminal investigations defined by Mexican law and national security matters. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any device processing communications. We also get demands for cell tower searches, which ask us to provide all telephone numbers registered on a particular cell tower for a certain period.
We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
-Court Order for Wiretaps: In Mexico, there is a special procedure for these types of legal demands, and a judge may authorize the wiretap order, if certain legal standards are met, and the matter is related to certain criminal investigations defined by Mexican law or national security matters.
+Court Order for Wiretaps: In Mexico, there is a special procedure for these types of legal demands, and a judge may authorize the wiretap order, if certain legal standards are met, and the matter is related to certain criminal investigations defined by Mexican law or national security matters.
Historic Information: Subscriber Information/Call Detail Records
January - June 2023
Location Information (Cell Site)
1262650096ef2099d21634940370a07b165ef3a6: https://about.att.com/csr/home/governance/transparency.html @ 2024-07-05
difference captured:
diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index 484e29e9..b627d2b5 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -5,10 +5,10 @@ Transparency Report
At AT&T, we take our responsibility to protect your information and privacy very seriously. You can learn more by reading our Customer Privacy Issue Brief.
-Download August 2023 Report
+Download February 2024 Report
Overview
-Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the first half of 2023 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the second half of 2022. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
+Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the second half of 2023 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the first half of 2023. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
In this report, “AT&T” includes all of AT&T’s operating units as of this reporting period:
@@ -26,13 +26,13 @@ National Security Letters (NSLs) are administrative subpoenas issued by the U.S.
Our reporting on NSLs and FISA orders (collectively referred to as “National Security Demands”) is governed by U.S. law.2 By statute, we are permitted to report data of demands served on us and the “customer selectors targeted” by those respective demands in specifically defined numeric ranges and for only certain time periods.
National Security Letters
-January - June 2023
+July - December 2023
Total Received
000 - 499
Customer Selectors Targeted
-1,500 - 1,999
+2,000 - 2,499
Foreign Intelligence Surveillance Act
-July - December 2022
+January - June 2023
Total Content
000 - 499
Customer Selectors Targeted
@@ -69,45 +69,43 @@ Foreign-Originated Demands for Information about a U.S. Consumer or Business
If we receive an international demand for information about a U.S. customer, whether an individual or business, we refer the requester to that country’s Mutual Legal Assistance Treaty (MLAT) process. We did not receive any international demands for information about a U.S. customer from a country that does not have an MLAT process. The FBI ensures that we receive the proper form of U.S. process (e.g., subpoena, court order or search warrant), subject to the limitations placed on discovery in the U.S., and that cross-border data flows are handled appropriately. All international originated demands that follow an MLAT procedure are reported in our Total Demands category.
Total Demands
-January - June 2023
+July - December 2023
Federal, State and Local; Criminal and Civil
-138,310
+129,329
Total Subpoenas
-January - June 2023
+July - December 2023
Criminal Subpoenas
-94,983
+85,730
Civil Subpoenas
-7,974
+8,864
Total
-102,957
+94,594
Court Orders (General)
-January - June 2023
+July - December 2023
Historic
-4,405
+3,102
Real-Time (Pen Registers)
-3,944
+4,563
Total
-8,349
+7,665
Historic Search Warrants/Probable Cause Court Orders
-January - June 2023
+July - December 2023
Stored Content
-8,100
+8,343
Other
-9,235
+9,902
Total
-17,335
+18,245
Real-Time Search Warrants/Probable Cause Court Orders
-January - June 2023
+July - December 2023
Wiretaps
-918
+750
Mobile Locate Demands
-8,751
+8,075
Total
-9,669
+8,825
Demands Rejected/Partial or No Data Provided
-(Breakout detail of data included in Total U.S. Criminal & Civil Demands)
-
In this category, we include the number of times we rejected a demand or provided only partial information or no information in response to a demand. Here are a few reasons why certain demands fall into this category:
The wrong type of demand is submitted by law enforcement. For instance, we will reject a subpoena demanding a wiretap, because either a probable cause court order or search warrant is required.
@@ -116,45 +114,43 @@ The demand was not correctly addressed to AT&T.
The demand did not contain all the elements necessary for a response.
We had no information that matched the customer, equipment or other information provided in the demand.
Type
-January - June 2023
+July - December 2023
Rejected/Challenged
-4,037
+3,700
Partial or No Information
-40,523
+38,158
Total
-44,560
+41,858
Location Demands
-(Breakout detail of data included in Total U.S. Criminal & Civil Demands)
+Our “Location Demands” category breaks out the number of civil and criminal legal demands we received by the type of location information (historic or real-time) demanded. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any cell site processing a call. We also get demands for cell tower searches, which ask us to provide all telephone numbers that, for a certain period of time, were registered on a particular cell tower or were in the vicinity of a specific area. We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
-Our “Location Demands” category breaks out the number of civil and criminal legal demands we received by the type of location information (historic or real-time) demanded. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any cell site processing a call. We also get demands for cell tower searches, which ask us to provide all telephone numbers registered on a particular cell tower for a certain period of time. We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
-
-A single cell tower demand may cover multiple towers. We disclose both the total number of demands and the total number of cell tower searches. For instance, if we received one court order that included two cell towers, we count that as one demand for two searches. For the 2,513 cell tower demands during this reporting period, we performed 6,319 searches. The average time period that law enforcement demanded for a cell tower search was 2 hours and 33 minutes for this reporting period.
+A single cell tower demand may cover multiple towers. We disclose both the total number of demands and the total number of cell tower searches. For instance, if we received one court order that included two cell towers, we count that as one demand for two searches. For the 3,504 cell tower demands during this reporting period, we performed 10,632 searches. The average time period that law enforcement demanded for a cell tower search was 1 hour and 28 minutes for this reporting period.
Like all companies, we are required by law to provide information to law enforcement and other government entities by complying with court orders, subpoenas and lawful discovery requests. In all cases, we review requests to determine whether they are valid. We require a search warrant based on the probable cause standard for all demands for real-time or historical location information, except in emergency situations.
Type
-January - June 2023
+July - December 2023
Historic
-46,165
+52,710
Real-Time
-12,091
+11,900
Cell Tower
-2,513
+3,504
Total
-60,769
+68,114
Emergency Requests
The numbers provided in this category are the total of 911-originated inquiries and exigent requests that we processed during this reporting period. 911-originated inquiries are those that help locate or identify a person in need of emergency assistance. “Exigent requests” are emergency requests from law enforcement working on kidnappings, missing person cases, attempted suicides and other emergencies. In order to protect your privacy, we require a certification from a law enforcement agency confirming they are dealing with a case involving risk of death or serious injury before we will share information sought by an exigent request.
Type
-January - June 2023
+July - December 2023
911
-33,428
+31,939
Exigent
-17,047
+16,918
Total
-50,475
+48,857
International Demands34
The “International Demands” category represents the number of civil and criminal legal demands originating outside the U.S. and related to AT&T’s operations in foreign countries. These demands are for (i) historic subscriber information about consumers who reside in other countries and businesses that operate in other countries; and (ii) URL/IP (website/internet address) blocking demands from foreign governments. Legal demands related to our operations in Mexico are addressed in a separate section later in the Report.
@@ -172,134 +168,50 @@ While we may provide internet access in some foreign countries, we do not have t
Finally, the laws governing the international demands that we receive differ by country. We respond to these demands based on each country’s laws.5
-Austria
-January - June 2023
-IP/URL Blocking
-1
-Belgium
-January - June 2023
-IP/URL Blocking
-1
Brazil
-January - June 2023
-IP/URL Blocking
-9
-Bulgaria
-January - June 2023
-IP/URL Blocking
-1
-Canada
-January - June 2023
+July - December 2023
Historic: Subscriber Information
-4
-Colombia
-January - June 2023
-IP/URL Blocking
+
3
-Croatia
-January - June 2023
-IP/URL Blocking
-1
-Cyprus
-January - June 2023
+
IP/URL Blocking
-1
-Czech Republic
-January - June 2023
+
+12
+
+Colombia
+July - December 2023
IP/URL Blocking
-1
+2
Denmark
-January - June 2023
-IP/URL Blocking
-1
-Estonia
-January - June 2023
-IP/URL Blocking
-1
-Finland
-January - June 2023
-IP/URL Blocking
+July - December 2023
+Historic: Subscriber Information
1
France
-January - June 2023
+July - December 2023
Historic: Subscriber Information
-18
-IP/URL Blocking
-1
+3
Germany
-January - June 2023
+July - December 2023
Historic: Subscriber Information
1
-IP/URL Blocking
-1
-Greece
-January - June 2023
-IP/URL Blocking
-1
-Hungary
-January - June 2023
-IP/URL Blocking
-1
-Ireland
-January - June 2023
-IP/URL Blocking
-1
Israel
-January - June 2023
+July - December 2023
IP/URL Blocking
-4
+3
Italy
-January - June 2023
-IP/URL Blocking
-1
-Latvia
-January - June 2023
-IP/URL Blocking
-1
-Lithuania
-January - June 2023
-IP/URL Blocking
-1
-Luxembourg
-January - June 2023
-IP/URL Blocking
-1
-Netherlands
-January - June 2023
+July - December 2023
Historic: Subscriber Information
-2
-IP/URL Blocking
-1
+3
Poland
-January - June 2023
-IP/URL Blocking
-1
-Portugal
-January - June 2023
-IP/URL Blocking
-1
-Romania
-January - June 2023
-IP/URL Blocking
-1
-Slovakia
-January - June 2023
-IP/URL Blocking
-2
-Slovenia
-January - June 2023
-IP/URL Blocking
+July - December 2023
+Historic: Subscriber Information
1
Spain
-January - June 2023
-IP/URL Blocking
-1
-Sweden
-January - June 2023
-IP/URL Blocking
+July - December 2023
+Historic: Subscriber Information
1
UK
-January - June 2023
+July - December 2023
Historic: Subscriber Information
1
Mexico
@@ -317,7 +229,9 @@ National Criminal Procedure Code, articles 291 and 292
Federal Law against Organized Crime, article 16
Types of Legal Demands
-In Mexico, there is no distinction between Subpoenas and General Court Orders as in the U.S., because the law provides that all demands for customer data must be reviewed and authorized by a judge. The legal demands are classified as follows:
+In Mexico, there is no distinction between Subpoenas and General Court Orders as in the U.S., because the law provides that all demands for customer data must be reviewed and authorized by a judge.
+
+The legal demands are classified as follows:
Historic Information: In a criminal case, court orders are used to demand subscriber information, call detail records, cell site location information, and identification data of mobile devices. In a civil case, court orders may only be used to demand subscriber information.
Location Information in Real-Time: Legal demands for this information must be reviewed and authorized by a judge, whose ruling must be premised on certain criminal investigations defined by Mexican law and national security matters. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any device processing communications. We also get demands for cell tower searches, which ask us to provide all telephone numbers registered on a particular cell tower for a certain period.
@@ -325,32 +239,32 @@ Location Information in Real-Time: Legal demands for this information must be r
We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
Court Order for Wiretaps: In Mexico, there is a special procedure for these types of legal demands, and a judge may authorize the wiretap order, if certain legal standards are met, and the matter is related to certain criminal investigations defined by Mexican law or national security matters.
Historic Information: Subscriber Information/Call Detail Records
-January - June 2023
+July - December 2023
Location Information (Cell Site)
-14,568
+13,481
Total (Includes judicial authorities and national security)
-17,744
+16,349
Real-Time
-January - June 2023
+July - December 2023
Wiretaps
-1,039
+965
Location Information (Precise)
-2,062
+2,107
Total
-3,101
+3,072
Demands Rejected/Partial Or No Data Provided
-January - June 2023
+July - December 2023
Rejected/Challenged
-513
+948
Partial or No Information
-522
+362
Total (Breakout detail of data included in Total Mexico Demands)
-1,035
+1,310
ADDITIONAL RESOURCES
Privacy Center
-Privacy Policy
Privacy Issue Brief
Human Rights Issue Brief
+Network & Data Security Issue Brief
Download Transparency Report
Download the Data Set
Baja la version completa del Informe de Transparencia en español
c7fd1f0a0cc8ed4b8016c61a5c77cba550985963: https://about.att.com/csr/home/governance/transparency.html @ 2024-08-26
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diff --git a/about.att.com/csr/home/governance/transparency.html.md b/about.att.com/csr/home/governance/transparency.html.md
index b627d2b5..edc8bdcb 100644
--- a/about.att.com/csr/home/governance/transparency.html.md
+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -1,5 +1,5 @@
Skip to main content
-Reports
+Corporate Responsibility Reporting
Transparency Report
Transparency Report
@@ -25,22 +25,14 @@ National Security Letters (NSLs) are administrative subpoenas issued by the U.S.
Our reporting on NSLs and FISA orders (collectively referred to as “National Security Demands”) is governed by U.S. law.2 By statute, we are permitted to report data of demands served on us and the “customer selectors targeted” by those respective demands in specifically defined numeric ranges and for only certain time periods.
-National Security Letters
-July - December 2023
-Total Received
-000 - 499
-Customer Selectors Targeted
-2,000 - 2,499
-Foreign Intelligence Surveillance Act
-January - June 2023
-Total Content
-000 - 499
-Customer Selectors Targeted
-12,500 - 12,999
-Total Non-Content
-000 - 499
-Customer Selectors Targeted
-000 - 499
+National Security Letters July - December 2023
+Total Received 000 - 499
+Customer Selectors Targeted 2,000 - 2,499
+Foreign Intelligence Surveillance Act January - June 2023
+Total Content 000 - 499
+Customer Selectors Targeted 12,500 - 12,999
+Total Non-Content 000 - 499
+Customer Selectors Targeted 000 - 499
Total U.S. Criminal and Civil Demands
This number includes demands to which we responded in connection with criminal and civil litigation matters. This category doesn’t include demands reported in our National Security Demands table.
@@ -68,42 +60,24 @@ Foreign-Originated Demands for Information about a U.S. Consumer or Business
If we receive an international demand for information about a U.S. customer, whether an individual or business, we refer the requester to that country’s Mutual Legal Assistance Treaty (MLAT) process. We did not receive any international demands for information about a U.S. customer from a country that does not have an MLAT process. The FBI ensures that we receive the proper form of U.S. process (e.g., subpoena, court order or search warrant), subject to the limitations placed on discovery in the U.S., and that cross-border data flows are handled appropriately. All international originated demands that follow an MLAT procedure are reported in our Total Demands category.
-Total Demands
-July - December 2023
-Federal, State and Local; Criminal and Civil
-129,329
-Total Subpoenas
-July - December 2023
-Criminal Subpoenas
-85,730
-Civil Subpoenas
-8,864
-Total
-94,594
-Court Orders (General)
-July - December 2023
-Historic
-3,102
-Real-Time (Pen Registers)
-4,563
-Total
-7,665
-Historic Search Warrants/Probable Cause Court Orders
-July - December 2023
-Stored Content
-8,343
-Other
-9,902
-Total
-18,245
-Real-Time Search Warrants/Probable Cause Court Orders
-July - December 2023
-Wiretaps
-750
-Mobile Locate Demands
-8,075
-Total
-8,825
+Total Demands July - December 2023
+Federal, State and Local; Criminal and Civil 129,329
+Total Subpoenas July - December 2023
+Criminal Subpoenas 85,730
+Civil Subpoenas 8,864
+Total 94,594
+Court Orders (General) July - December 2023
+Historic 3,102
+Real-Time (Pen Registers) 4,563
+Total 7,665
+Historic Search Warrants/Probable Cause Court Orders July - December 2023
+Stored Content 8,343
+Other 9,902
+Total 18,245
+Real-Time Search Warrants/Probable Cause Court Orders July - December 2023
+Wiretaps 750
+Mobile Locate Demands 8,075
+Total 8,825
Demands Rejected/Partial or No Data Provided
In this category, we include the number of times we rejected a demand or provided only partial information or no information in response to a demand. Here are a few reasons why certain demands fall into this category:
@@ -113,14 +87,10 @@ The demand has errors, such as missing pages or signatures.
The demand was not correctly addressed to AT&T.
The demand did not contain all the elements necessary for a response.
We had no information that matched the customer, equipment or other information provided in the demand.
-Type
-July - December 2023
-Rejected/Challenged
-3,700
-Partial or No Information
-38,158
-Total
-41,858
+Type July - December 2023
+Rejected/Challenged 3,700
+Partial or No Information 38,158
+Total 41,858
Location Demands
Our “Location Demands” category breaks out the number of civil and criminal legal demands we received by the type of location information (historic or real-time) demanded. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any cell site processing a call. We also get demands for cell tower searches, which ask us to provide all telephone numbers that, for a certain period of time, were registered on a particular cell tower or were in the vicinity of a specific area. We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
@@ -129,28 +99,19 @@ A single cell tower demand may cover multiple towers. We disclose both the total
Like all companies, we are required by law to provide information to law enforcement and other government entities by complying with court orders, subpoenas and lawful discovery requests. In all cases, we review requests to determine whether they are valid. We require a search warrant based on the probable cause standard for all demands for real-time or historical location information, except in emergency situations.
-Type
-July - December 2023
-Historic
-52,710
-Real-Time
-11,900
-Cell Tower
-3,504
-Total
-68,114
+Type July - December 2023
+Historic 52,710
+Real-Time 11,900
+Cell Tower 3,504
+Total 68,114
Emergency Requests
The numbers provided in this category are the total of 911-originated inquiries and exigent requests that we processed during this reporting period. 911-originated inquiries are those that help locate or identify a person in need of emergency assistance. “Exigent requests” are emergency requests from law enforcement working on kidnappings, missing person cases, attempted suicides and other emergencies. In order to protect your privacy, we require a certification from a law enforcement agency confirming they are dealing with a case involving risk of death or serious injury before we will share information sought by an exigent request.
-Type
-July - December 2023
-911
-31,939
-Exigent
-16,918
-Total
-48,857
+Type July - December 2023
+911 31,939
+Exigent 16,918
+Total 48,857
International Demands34
The “International Demands” category represents the number of civil and criminal legal demands originating outside the U.S. and related to AT&T’s operations in foreign countries. These demands are for (i) historic subscriber information about consumers who reside in other countries and businesses that operate in other countries; and (ii) URL/IP (website/internet address) blocking demands from foreign governments. Legal demands related to our operations in Mexico are addressed in a separate section later in the Report.
@@ -168,52 +129,34 @@ While we may provide internet access in some foreign countries, we do not have t
Finally, the laws governing the international demands that we receive differ by country. We respond to these demands based on each country’s laws.5
-Brazil
-July - December 2023
-Historic: Subscriber Information
+Brazil July - December 2023
+Historic: Subscriber Information
3
-IP/URL Blocking
+
+IP/URL Blocking
12
-Colombia
-July - December 2023
-IP/URL Blocking
-2
-Denmark
-July - December 2023
-Historic: Subscriber Information
-1
-France
-July - December 2023
-Historic: Subscriber Information
-3
-Germany
-July - December 2023
-Historic: Subscriber Information
-1
-Israel
-July - December 2023
-IP/URL Blocking
-3
-Italy
-July - December 2023
-Historic: Subscriber Information
-3
-Poland
-July - December 2023
-Historic: Subscriber Information
-1
-Spain
-July - December 2023
-Historic: Subscriber Information
-1
-UK
-July - December 2023
-Historic: Subscriber Information
-1
+Colombia July - December 2023
+IP/URL Blocking 2
+Denmark July - December 2023
+Historic: Subscriber Information 1
+France July - December 2023
+Historic: Subscriber Information 3
+Germany July - December 2023
+Historic: Subscriber Information 1
+Israel July - December 2023
+IP/URL Blocking 3
+Italy July - December 2023
+Historic: Subscriber Information 3
+Poland July - December 2023
+Historic: Subscriber Information 1
+Spain July - December 2023
+Historic: Subscriber Information 1
+UK July - December 2023
+Historic: Subscriber Information 1
Mexico
The laws applicable to demands received in Mexico are listed below.
@@ -238,28 +181,17 @@ Location Information in Real-Time: Legal demands for this information must be r
We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
Court Order for Wiretaps: In Mexico, there is a special procedure for these types of legal demands, and a judge may authorize the wiretap order, if certain legal standards are met, and the matter is related to certain criminal investigations defined by Mexican law or national security matters.
-Historic Information: Subscriber Information/Call Detail Records
-July - December 2023
-Location Information (Cell Site)
-13,481
-Total (Includes judicial authorities and national security)
-16,349
-Real-Time
-July - December 2023
-Wiretaps
-965
-Location Information (Precise)
-2,107
-Total
-3,072
-Demands Rejected/Partial Or No Data Provided
-July - December 2023
-Rejected/Challenged
-948
-Partial or No Information
-362
-Total (Breakout detail of data included in Total Mexico Demands)
-1,310
+Historic Information: Subscriber Information/Call Detail Records July - December 2023
+Location Information (Cell Site) 13,481
+Total (Includes judicial authorities and national security) 16,349
+Real-Time July - December 2023
+Wiretaps 965
+Location Information (Precise) 2,107
+Total 3,072
+Demands Rejected/Partial Or No Data Provided July - December 2023
+Rejected/Challenged 948
+Partial or No Information 362
+Total (Breakout detail of data included in Total Mexico Demands) 1,310
ADDITIONAL RESOURCES
Privacy Center
Privacy Issue Brief
10eebc8e3ca706af35b736f88e5e4809e2061393: https://about.att.com/csr/home/governance/transparency.html @ 2024-09-01
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index edc8bdcb..eacc0ad1 100644
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+++ b/about.att.com/csr/home/governance/transparency.html.md
@@ -1,207 +1,6 @@
-Skip to main content
-Corporate Responsibility Reporting
-Transparency Report
-Transparency Report
+Access Denied
+You don't have permission to access "http://about.att.com/csr/home/governance/transparency.html" on this server.
-At AT&T, we take our responsibility to protect your information and privacy very seriously. You can learn more by reading our Customer Privacy Issue Brief.
+Reference #18.e8f12417.1725199553.8f254d41
-Download February 2024 Report
-Overview
-
-Like all companies, we are required by law to provide information to government and law enforcement entities, as well as parties to civil lawsuits, by complying with court orders, subpoenas, lawful discovery requests and other legal requirements. This AT&T Transparency Report provides (1) specific data regarding the number and types of legal demands to which we responded for the second half of 2023 that compelled AT&T to provide information about (a) communications or (b) our customers, as well as (2) information permitted by law to be disclosed about Foreign Intelligence Surveillance Act demands for the first half of 2023. The Transparency Report also provides information about legal demands that were partially or completely rejected, demands for location information, emergency requests and international legal demands.
-
-In this report, “AT&T” includes all of AT&T’s operating units as of this reporting period:
-
-AT&T Communications1 provides mobile, broadband, and other communications services to U.S.-based consumers and nearly 3 million companies globally — from the smallest business to nearly all the Fortune 1000.
-AT&T Mexico offers mobile services to people and businesses in Mexico.
-Past Reports
-
-We maintain an archive that includes transparency reports for the past 5 years. They can be found in our ESG Reporting Archive.
-
-View Past Reports
-National Security Demands
-
-National Security Letters (NSLs) are administrative subpoenas issued by the U.S. Federal Bureau of Investigation to compel the production of information regarding counterterrorism or counterintelligence investigations. NSLs are limited to non-content information, such as a list of phone numbers dialed or subscriber information. Legal demands issued pursuant to the Foreign Intelligence Surveillance Act (FISA) may direct us to provide content and non-content data related to national security investigations, such as international terrorism or espionage.
-
-Our reporting on NSLs and FISA orders (collectively referred to as “National Security Demands”) is governed by U.S. law.2 By statute, we are permitted to report data of demands served on us and the “customer selectors targeted” by those respective demands in specifically defined numeric ranges and for only certain time periods.
-
-National Security Letters July - December 2023
-Total Received 000 - 499
-Customer Selectors Targeted 2,000 - 2,499
-Foreign Intelligence Surveillance Act January - June 2023
-Total Content 000 - 499
-Customer Selectors Targeted 12,500 - 12,999
-Total Non-Content 000 - 499
-Customer Selectors Targeted 000 - 499
-Total U.S. Criminal and Civil Demands
-
-This number includes demands to which we responded in connection with criminal and civil litigation matters. This category doesn’t include demands reported in our National Security Demands table.
-
-Criminal proceedings include actions by government entities — whether at the federal, state or local level — against an individual arising from an alleged violation of criminal law. Because federal, state and local investigating authorities in the U.S. may each initiate criminal proceedings, we receive demands from thousands of different law enforcement entities.
-
-Civil actions include lawsuits involving private parties (e.g., a personal liability case, divorce proceeding or disputes between private companies or individuals). In addition, civil proceedings include investigations by governmental regulatory agencies such as the Securities and Exchange Commission, the Federal Trade Commission and the Federal Communications Commission.
-
-Our Process
-
-We receive multiple types of legal demands, including subpoenas, court orders and search warrants. Before we respond to any legal demand, we determine that we have received the correct type of demand based on the applicable law for the type of information sought. For instance, in some states we must supply call detail records if we receive a subpoena. In other states, call detail records require a probable cause court order or search warrant. If the requesting agency has failed to send the correct type of demand, we reject the demand.
-
-Types of Legal Demands
-
-The reporting category “Total U.S. Criminal & Civil Demands” reflects the type of demand with the information requested, particularly relating to General Court Orders and search warrants.
-
-Subpoenas don’t usually require the approval of a judge and are issued by an officer of the court, e.g., an attorney. They are used in both criminal and civil cases, typically to demand (1) testimony or written business documents, such as calling records and client contracts, (2) basic subscriber information, such as the name and address listed on the billing account, and (3) data related to advertising transactions conducted using our advertising technology.
-
-General Court Orders are signed by a judge. We consider “general” court orders to be all orders except those that contain a probable cause finding. In a criminal case, for example, a judge may issue a court order on a lesser standard than probable cause, such as “relevant to an ongoing criminal investigation.” In criminal cases, court orders are also used to demand real-time, pen register/“trap and trace” information, which provides phone numbers and other dialed information for all calls as they are made or received from the device identified in the order. In a civil case, a court order may be issued on a “relevant” or “reasonably calculated to lead to the discovery of admissible evidence” standard.
-
-In both the criminal and civil context, general court orders have been used to demand historic information, like billing records or records relating to usage of a wireless device.
-
-Search Warrants and Probable Cause Court Orders are signed by a judge, and they are issued only upon a finding of “probable cause.” To be issued, the warrant or order must be supported by sworn testimony and sufficient evidence to believe the information demanded is evidence of a crime. Probable cause is viewed as the highest standard to demand evidence. Except in emergency circumstances, a search warrant or probable cause court order is required for all real-time precise location information (like GPS) and real-time content (such as content obtained through wiretaps). Stored content (like stored text and voice messages) generally also requires a warrant.
-Foreign-Originated Demands for Information about a U.S. Consumer or Business
-
-If we receive an international demand for information about a U.S. customer, whether an individual or business, we refer the requester to that country’s Mutual Legal Assistance Treaty (MLAT) process. We did not receive any international demands for information about a U.S. customer from a country that does not have an MLAT process. The FBI ensures that we receive the proper form of U.S. process (e.g., subpoena, court order or search warrant), subject to the limitations placed on discovery in the U.S., and that cross-border data flows are handled appropriately. All international originated demands that follow an MLAT procedure are reported in our Total Demands category.
-
-Total Demands July - December 2023
-Federal, State and Local; Criminal and Civil 129,329
-Total Subpoenas July - December 2023
-Criminal Subpoenas 85,730
-Civil Subpoenas 8,864
-Total 94,594
-Court Orders (General) July - December 2023
-Historic 3,102
-Real-Time (Pen Registers) 4,563
-Total 7,665
-Historic Search Warrants/Probable Cause Court Orders July - December 2023
-Stored Content 8,343
-Other 9,902
-Total 18,245
-Real-Time Search Warrants/Probable Cause Court Orders July - December 2023
-Wiretaps 750
-Mobile Locate Demands 8,075
-Total 8,825
-Demands Rejected/Partial or No Data Provided
-
-In this category, we include the number of times we rejected a demand or provided only partial information or no information in response to a demand. Here are a few reasons why certain demands fall into this category:
-
-The wrong type of demand is submitted by law enforcement. For instance, we will reject a subpoena demanding a wiretap, because either a probable cause court order or search warrant is required.
-The demand has errors, such as missing pages or signatures.
-The demand was not correctly addressed to AT&T.
-The demand did not contain all the elements necessary for a response.
-We had no information that matched the customer, equipment or other information provided in the demand.
-Type July - December 2023
-Rejected/Challenged 3,700
-Partial or No Information 38,158
-Total 41,858
-Location Demands
-
-Our “Location Demands” category breaks out the number of civil and criminal legal demands we received by the type of location information (historic or real-time) demanded. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any cell site processing a call. We also get demands for cell tower searches, which ask us to provide all telephone numbers that, for a certain period of time, were registered on a particular cell tower or were in the vicinity of a specific area. We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
-
-A single cell tower demand may cover multiple towers. We disclose both the total number of demands and the total number of cell tower searches. For instance, if we received one court order that included two cell towers, we count that as one demand for two searches. For the 3,504 cell tower demands during this reporting period, we performed 10,632 searches. The average time period that law enforcement demanded for a cell tower search was 1 hour and 28 minutes for this reporting period.
-
-Like all companies, we are required by law to provide information to law enforcement and other government entities by complying with court orders, subpoenas and lawful discovery requests. In all cases, we review requests to determine whether they are valid. We require a search warrant based on the probable cause standard for all demands for real-time or historical location information, except in emergency situations.
-
-Type July - December 2023
-Historic 52,710
-Real-Time 11,900
-Cell Tower 3,504
-Total 68,114
-Emergency Requests
-
-The numbers provided in this category are the total of 911-originated inquiries and exigent requests that we processed during this reporting period. 911-originated inquiries are those that help locate or identify a person in need of emergency assistance. “Exigent requests” are emergency requests from law enforcement working on kidnappings, missing person cases, attempted suicides and other emergencies. In order to protect your privacy, we require a certification from a law enforcement agency confirming they are dealing with a case involving risk of death or serious injury before we will share information sought by an exigent request.
-
-Type July - December 2023
-911 31,939
-Exigent 16,918
-Total 48,857
-International Demands34
-
-The “International Demands” category represents the number of civil and criminal legal demands originating outside the U.S. and related to AT&T’s operations in foreign countries. These demands are for (i) historic subscriber information about consumers who reside in other countries and businesses that operate in other countries; and (ii) URL/IP (website/internet address) blocking demands from foreign governments. Legal demands related to our operations in Mexico are addressed in a separate section later in the Report.
-
-The Diverse Services AT&T Provides Internationally Affect the Types and Volume of Demands We Receive
-Business Services: We provide telecommunications and IT services to the foreign offices of large multi-national business customers. In all foreign countries where we support these customers, we primarily receive demands for historic subscriber information. In those countries where AT&T also provides internet access service, we may also have received demands for IP or URL blocking.
-Consumer Mobility Services: Mexico is the only country outside of the U.S. where we provide a consumer mobility network. Accordingly, AT&T received legal demands similar to those we receive in the U.S., including demands for subscriber information, location information, real-time content and wiretaps.
-A Few Additional Points
-
-Historic Subscriber Information is information such as the name and address listed on the billing account or the types of services purchased from us.
-
-The IP or URL blocking demands come from countries that require us to block access to websites that they deem offensive, illegal, unauthorized or otherwise inappropriate. These demands are listed separately from the demands for historic subscriber information.
-
-While we may provide internet access in some foreign countries, we do not have the ability to control the content of any websites other than our own sites. Accordingly, while we did receive and comply with demands from foreign governments to block access to websites in their countries during this reporting period, we did not receive demands to remove content from websites (nor would we be able to do so). During this reporting period, we did not receive any demands from any foreign governments to produce any stored content.
-
-Finally, the laws governing the international demands that we receive differ by country. We respond to these demands based on each country’s laws.5
-
-Brazil July - December 2023
-Historic: Subscriber Information
-
-3
-
-
-IP/URL Blocking
-
-12
-
-Colombia July - December 2023
-IP/URL Blocking 2
-Denmark July - December 2023
-Historic: Subscriber Information 1
-France July - December 2023
-Historic: Subscriber Information 3
-Germany July - December 2023
-Historic: Subscriber Information 1
-Israel July - December 2023
-IP/URL Blocking 3
-Italy July - December 2023
-Historic: Subscriber Information 3
-Poland July - December 2023
-Historic: Subscriber Information 1
-Spain July - December 2023
-Historic: Subscriber Information 1
-UK July - December 2023
-Historic: Subscriber Information 1
-Mexico
-
-The laws applicable to demands received in Mexico are listed below.
-
-General Information Requirements
-Legal framework
-Federal Telecommunications and Broadcasting Law, articles 189 and 190
-National Criminal Procedure Code, article 303
-Wiretaps
-Legal framework
-Political Constitution of the United Mexican States, article 16, paragraph 13
-National Criminal Procedure Code, articles 291 and 292
-Federal Law against Organized Crime, article 16
-Types of Legal Demands
-
-In Mexico, there is no distinction between Subpoenas and General Court Orders as in the U.S., because the law provides that all demands for customer data must be reviewed and authorized by a judge.
-
-The legal demands are classified as follows:
-
-Historic Information: In a criminal case, court orders are used to demand subscriber information, call detail records, cell site location information, and identification data of mobile devices. In a civil case, court orders may only be used to demand subscriber information.
-Location Information in Real-Time: Legal demands for this information must be reviewed and authorized by a judge, whose ruling must be premised on certain criminal investigations defined by Mexican law and national security matters. Demands for location information seek precise GPS coordinates of the device or call detail records that reflect the location of any device processing communications. We also get demands for cell tower searches, which ask us to provide all telephone numbers registered on a particular cell tower for a certain period.
-
-We do not keep track of the number of telephone numbers provided to law enforcement in connection with cell tower searches.
-Court Order for Wiretaps: In Mexico, there is a special procedure for these types of legal demands, and a judge may authorize the wiretap order, if certain legal standards are met, and the matter is related to certain criminal investigations defined by Mexican law or national security matters.
-Historic Information: Subscriber Information/Call Detail Records July - December 2023
-Location Information (Cell Site) 13,481
-Total (Includes judicial authorities and national security) 16,349
-Real-Time July - December 2023
-Wiretaps 965
-Location Information (Precise) 2,107
-Total 3,072
-Demands Rejected/Partial Or No Data Provided July - December 2023
-Rejected/Challenged 948
-Partial or No Information 362
-Total (Breakout detail of data included in Total Mexico Demands) 1,310
-ADDITIONAL RESOURCES
-Privacy Center
-Privacy Issue Brief
-Human Rights Issue Brief
-Network & Data Security Issue Brief
-Download Transparency Report
-Download the Data Set
-Baja la version completa del Informe de Transparencia en español
-On August 2, 2021, we completed our transaction with TPG Capital establishing a new, independent company named “DIRECTV.” This new company owns and operates the DIRECTV, AT&T TV and U-verse video services previously owned and operated by AT&T, which is now a non-controlling shareholder. AT&T continues to process legal demands on behalf of DIRECTV under a commercial agreement, and this Report includes data from DIRECTV for the entire reporting period.
-See 50 U.S.C. § 1874, as added by the USA Freedom Act (Public Law 114-23 of June 2, 2015).
-Countries where “0” has been reported have been removed from this chart. We will add countries back in future reports should we receive new requests in any of those countries.
-In response to Russia’s actions in Ukraine, the EU issued a Regulation in March 2022, by which member states’ operators, including in-country Internet Service Providers, were directed to block Russian sites including Russia Today (RT) and Sputnik. AT&T complied with the Regulation in the EU member states listed in this chart.
-India, for example, does not permit publication of demands.
\ No newline at end of file
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\ No newline at end of file
ade719cfa397db06233777ce785cf7bb14338175: https://about.att.com/csr/home/privacy/full_privacy_policy.html @ 2024-09-01
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--- a/about.att.com/csr/home/privacy/full_privacy_policy.html.md
+++ b/about.att.com/csr/home/privacy/full_privacy_policy.html.md
@@ -1,54 +1,6 @@
-Skip Navigation
-Privacy Center
-EFFECTIVE JUNE 6, 2022
-Print the full Privacy Policy
-AT&T Privacy Policy
+Access Denied
+You don't have permission to access "http://about.att.com/csr/home/privacy/full_privacy_policy.html" on this server.
-Your information and your privacy are important — to you and to us. This policy explains how we use your information and how we keep it safe.
+Reference #18.e8f12417.1725199551.8f252163
-Most importantly, it explains the choices you can make at any time about how your information is used.
-
-When this Policy applies
-
-The information we collect
-
-How we collect your information
-
-How we use your information
-
-How we share your information
-
-Your Privacy Choices and Controls
-
-Security
-
-Data storage, transfer, retention and accuracy
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