explore.zoom.us - Githubissues

Tracking updates of explore.zoom.us

587c0be3c1254c137407dd0be9994b6c2959ce9f: https://explore.zoom.us/en-us/trust/transparency.html @ 2021-04-19

added new file

6074e8a68e07c0ee1aeca0e2a9814e79216786b7: https://explore.zoom.us/en-us/trust/transparency.html @ 2021-08-21

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index dd8d41d..8348331 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -1,14 +1,12 @@
-Skip to main content
 REQUEST A DEMO 1.888.799.9666 RESOURCES  SUPPORT
 SOLUTIONS 
 JOIN A MEETING
 HOST A MEETING 
 SIGN IN
-SIGN UP, IT'S FREE
-Transparency Report
 TRUST CENTER
 SECURITY, PRIVACY BLOGS
 ADDITIONAL RESOURCES
+Transparency Report
 Overview

 Released: December 18, 2020
@@ -31,18 +29,18 @@ Definitions

 We use a number of terms in this report that have specific legal meanings in this context. Wherever you don’t see a particular kind of request or outcome noted in the charts or graphs, that means that there weren’t any of that type. Notably, we did not disclose any content in this reporting period, nor did we receive any national security requests. Civil litigation requests are not reflected in this report.

-Subpoena (U.S. only) - a request made by an entity with investigative powers, such as a grand jury. Need not be signed by a judge, cannot demand content.
-Search Warrant (U.S. only) - a request for a search, signed by a judge, in which a prosecutor alleges that there is “probable cause” to believe that a crime has taken place, or is about to. May demand content or non-content.
-Order (U.S. only) - any other type of order issued by a court. Cannot demand content.
-Other - Any other kind of request or resolution. For example, if a law enforcement officer seeks user data but without a subpoena, search warrant, or court order, or where the data owner gives written authorization to disclose their data to law enforcement.
-Preservation Request (U.S. or international) - a request to preserve user information for a period of time, usually 90 or 180 days.
-Emergency Request (U.S. or international) - a request for user data without standard legal process, on the grounds that there is a danger of death or serious physical injury to a person.
-MLAT Request (International only) - a request made by a foreign country through the U.S. Department of Justice pursuant to a Mutual Legal Assistance Treaty. Can demand content.
-CLOUD Act (U.K. only, for now) - a request made pursuant to the CLOUD Act. Can demand content.
-Withhold Access Request - a governmental request to restrict an individual’s access to any aspect of Zoom’s product, or to prevent or terminate a particular meeting.
-Rejected - includes rejections for invalid service or other legal reasons, instances where there was no responsive data, or where the agency did not provide enough information for us to locate data.
-Non-content - non-content refers to metadata, or information about content. Non-content can include things like the dates and times of meetings, the IP address of a user, or information about their platform. When we report disclosing “non-content” that means we disclosed non-content only.
-Content - can include video content, chat logs or transcripts; essentially, any media that depicts what a person spoke, wrote or did. When we report disclosing “content,” that means we disclosed both content and non-content.
+Subpoena (U.S. only) – a request made by an entity with investigative powers, such as a grand jury. Need not be signed by a judge, cannot demand content.
+Search Warrant (U.S. only) – a request for a search, signed by a judge, in which a prosecutor alleges that there is “probable cause” to believe that a crime has taken place, or is about to. May demand content or non-content.
+Order (U.S. only) – any other type of order issued by a court. Cannot demand content.
+Other – Any other kind of request or resolution. For example, if a law enforcement officer seeks user data but without a subpoena, search warrant, or court order, or where the data owner gives written authorization to disclose their data to law enforcement.
+Preservation Request (U.S. or international) – a request to preserve user information for a period of time, usually 90 or 180 days.
+Emergency Request (U.S. or international) – a request for user data without standard legal process, on the grounds that there is a danger of death or serious physical injury to a person.
+MLAT Request (International only) – a request made by a foreign country through the U.S. Department of Justice pursuant to a Mutual Legal Assistance Treaty. Can demand content.
+CLOUD Act (U.K. only, for now) – a request made pursuant to the CLOUD Act. Can demand content.
+Withhold Access Request – a governmental request to restrict an individual’s access to any aspect of Zoom’s product, or to prevent or terminate a particular meeting.
+Rejected – includes rejections for invalid service or other legal reasons, instances where there was no responsive data, or where the agency did not provide enough information for us to locate data.
+Non-content – non-content refers to metadata, or information about content. Non-content can include things like the dates and times of meetings, the IP address of a user, or information about their platform. When we report disclosing “non-content” that means we disclosed non-content only.
+Content – can include video content, chat logs or transcripts; essentially, any media that depicts what a person spoke, wrote or did. When we report disclosing “content,” that means we disclosed both content and non-content.
 General information means we provided general information about the law enforcement request process, but not content or non-content.

 A note about Withhold Access Requests: Zoom does business in more than 80 countries and counting. Many countries, including the U.S., have laws that may restrict one of its residents from participating in or hosting particular Zoom meetings or webinars. If Zoom receives a legally valid and appropriately scoped request from a legitimate government agency demanding that Zoom restrict one of its residents from using Zoom, Zoom will carefully review it. In no event will Zoom will restrict the access of users who are outside the requesting country and/or the jurisdiction of the requesting government agency or who are otherwise not subject to applicable local law.
@@ -59,14 +57,12 @@ U.S. Requests: Responses and Outcomes

 From May through December 12, 2020, here is how we’ve responded to requests from U.S. authorities.

-
-
 International Overview

 Zoom receives law enforcement requests from around the globe. We screen each international request carefully to ensure that we only respond to ones that are legally valid and appropriately scoped. We do not provide any content internationally without process under MLAT, the CLOUD Act or letters rogatory. Please note that some countries or regions may have experienced more rejections prior to July 1, when we published our Government Requests Guide and provided guidance about what is an appropriate request and what types of data we have available.

-For more information about how we review international requests, please see our Government Requests Guide.
-
+For more information about how we review international requests, please see our Government Requests
+Guide.
 We group international requests into regions:

 UK (United Kingdom)
@@ -80,18 +76,12 @@ Australia

 Here is an overview of the international requests we’ve received:

-
-
-
 Here is how we responded:

 International Requests: Responses and Outcomes

 From May 1 through December 12, 2020, here’s how we responded to international requests:

-
-
-
 Australia

 Asia Pacific (excludes China, India and Australia)
@@ -113,13 +103,40 @@ FAQs about this Transparency Report
 Released: December 18, 2020

 How does Zoom manage and respond to requests for user data?
+
+We accept and process government requests as detailed in our Government Requests Guide.
+
 How has your process for managing and responding to requests for user data developed?
+
+Our process has changed dramatically over the last year. Prior to spring 2020, when our user base expanded significantly as a result of the pandemic, Zoom received a relatively small number of requests. Like many smaller technology companies without a significant consumer user base, we received requests via multiple avenues and were able to handle each one on a case-by-case basis in a high-touch way. As our usage began to soar around the world in 2020, we realized we needed a more systemic approach. We quickly added headcount and resources and developed a more formalized process to handle the increased volume. This approach included:
+
+Hiring experienced legal staff to evaluate and process requests efficiently
+Publishing our Government Requests Guide
+Categorizing the data associated with each request in our case management system
+We’ve also standardized our policies, centralized how we track requests, and established internal guidelines and quality controls processes.
+
+The transparency report we have just released reflects these policies in action, and was made possible because of the more formalized tracking and preservation actions we now have in practice.
+
 Why did it take so long for Zoom to release this transparency report?
+
+The foundation for a transparency report is laid well before the report is published, as an accurate picture requires a consistent, systematic approach to collecting and preserving the information that will eventually be reflected in the report, over a meaningful amount of time. We established a framework for our report over the spring and summer of 2020 when we developed, tested, and implemented new policies to receive, process, and fairly and consistently respond to valid and lawful requests for user information. We are in a position to release our first report today.
+
 How did you choose your reporting period?
+
+This is our first transparency report, and we committed to publishing it before the end of the year. We are publishing it a little earlier than a customary six-month period, but we wanted to honor our commitment to publish by the end of the year and with the data we collected after we improved our policies and procedures. We will continuously evolve and improve in our reporting, and we intend to publish future reports on a six month basis starting in 2021.
+
 Why did Zoom choose this particular period to report, rather than a full year?
+
+We plan to release our transparency report following a six-month cycle, which is consistent with companies in our industry with a similar volume of requests. Publishing after a six-month cycle gives us adequate time for internal quality assurance, and makes it easier to identify key trends in the data.
+
 How does this transparency report compare to others in the industry?
+
+We benchmarked extensively before drafting this transparency report. We also benefited from The Transparency Reporting Toolkit jointly published by the Berkman Klein Center for Internet and Society and New America. Where our response rates are lower than those of our peers, that reflects the fact that we only recently began serving large numbers of consumers. In the spring of 2020, government requesters were not yet familiar with us. At the time, they often did not know how to make a request for our data, what data we have or what identifiers we need from them. We published our Government Requests Guide with that information in July 2020. We expect that the next transparency report will show a decrease in rejections for most jurisdictions.
+
 Will you do anything differently for future reports?

+We intend for each transparency report to improve on the last one. For starters, we will categorize requests by country instead of by region. Every so often we will reevaluate all our categories and update them as necessary. We also intend to publish future reports following a six month cycle beginning in 2021.
+
 For more information about how Zoom processes Government Requests globally, please see our Government Requests Guide and Government Requests Frequently Asked Questions.

 About
@@ -129,19 +146,16 @@ Our Team
 Careers
 Integrations
 Partners
-Investors
-Pres
-Media Kit
-Resources
-Brand Guidelines
+How to Videos
+Press

-Downloads
+Download
 Meetings Client
-Browser Extensions
+Browser Extension
 Outlook Plug-in
-Lync Plug-in
 iPhone/iPad App
 Android App
+Zoom Virtual Backgrounds

 Sales
 1.888.799.9666
@@ -158,10 +172,11 @@ Live Training
 Feedback
 Contact Us
 Accessibility
-Privacy and Security

 Language
 English 
+Currency
+US Dollars $

50abe1dc6c398613c78c77103d9bf3acb315626b: https://explore.zoom.us/en-us/trust/transparency.html @ 2021-08-28

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 8348331..3cac424 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -3,141 +3,77 @@ SOLUTIONS
 JOIN A MEETING
 HOST A MEETING 
 SIGN IN
-TRUST CENTER
-SECURITY, PRIVACY BLOGS
-ADDITIONAL RESOURCES
+SIGN UP, IT'S FREE
 Transparency Report
+01
 Overview
-
-Released: December 18, 2020
-
-We are pleased to offer our first transparency report, which we intend to publish semiannually beginning in 2021. This report is designed to offer insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities. Zoom believes that transparency is critical to building trust and fostering the free and open exchange of ideas.
-
-As detailed in our Privacy Statement, Zoom is committed to protecting user privacy and only produces user data to governments in response to valid and lawful requests in accordance with our Government Requests Guide and relevant legal policies.
-
-This report covers government requests that we processed between May 1, 2020 and December 12, 2020. Until spring 2020, when our user base expanded significantly as a result of the Covid-19 pandemic, Zoom had no set approach to these law enforcement requests. Like many smaller technology companies without a significant consumer user base, we received requests via multiple avenues, handled each one in a high-touch, intensive way, and didn’t preserve categorizing information about them. As our usage soared following the beginning of the pandemic that approach became untenable. After a period of ramping up and resourcing, we developed a more streamlined approach to handle the volume. Our first improvements included hiring experienced legal staff to evaluate and process requests efficiently, publishing our Government Requests Guide to enable law enforcement agencies and government authorities to submit more tailored requests, and categorizing the data associated with each request in our case management system. We’ve also standardized our policies, centralized how we track requests, and established internal guidelines and quality controls processes. All of these improvements were made with an eye towards transparency reporting.
-
-Because many of the procedures that Zoom now uses to confirm the receipt of government requests were implemented on or about July 1, 2020, our ability to accurately identify government requests has significantly improved since that date. This means that we cannot guarantee that our May and June 2020 records are fully accurate. Nevertheless, the Report discloses the requests we processed from May 1, 2020 through December 12, 2020 of which we are currently aware, and, while we now have additional processes in place for handling and tracking these types of requests, it remains possible that we received additional requests during this period that were not properly tracked or otherwise identified by us in the preparation of this report.
-
-Two further notes about this transparency report: In May and June of this year, there were meetings in remembrance of Tiananmen Square. Zoom received several requests from Chinese government authorities in the days of and leading up to these meetings, some of which resulted in our termination of specific meetings. Those requests are reflected in this report.
-
-As described in our blog post published on December 18, 2020, we terminated a China-based employee who was responsible for responding to Chinese government requests because this individual violated Zoom’s policies by, among other things, attempting to circumvent certain internal access controls, including those required to manage government requests as described in this report.
-
-The United States DOJ has charged this former employee with conspiracy to commit interstate harassment and unlawful conspiracy to transfer a means of identification in connection with an alleged scheme to disrupt video meetings commemorating Tiananmen Square. We are cooperating with the DOJ in these investigations, which are ongoing, and we do not know when they will be completed. As a result, the outcome of these investigations will be informed by the discovery of additional facts that are an inherent part of any ongoing investigation. The discovery of additional facts from our own investigation or from evidence presented by the DOJ or the SEC could impact the information that is contained in this report. We will not update the transparency report for this reporting period other than as required by law.
-
+02
+U.S. requests
+03
+International requests
+04
 Definitions
+04
+Data set
+Overview

-We use a number of terms in this report that have specific legal meanings in this context. Wherever you don’t see a particular kind of request or outcome noted in the charts or graphs, that means that there weren’t any of that type. Notably, we did not disclose any content in this reporting period, nor did we receive any national security requests. Civil litigation requests are not reflected in this report.
-
-Subpoena (U.S. only) – a request made by an entity with investigative powers, such as a grand jury. Need not be signed by a judge, cannot demand content.
-Search Warrant (U.S. only) – a request for a search, signed by a judge, in which a prosecutor alleges that there is “probable cause” to believe that a crime has taken place, or is about to. May demand content or non-content.
-Order (U.S. only) – any other type of order issued by a court. Cannot demand content.
-Other – Any other kind of request or resolution. For example, if a law enforcement officer seeks user data but without a subpoena, search warrant, or court order, or where the data owner gives written authorization to disclose their data to law enforcement.
-Preservation Request (U.S. or international) – a request to preserve user information for a period of time, usually 90 or 180 days.
-Emergency Request (U.S. or international) – a request for user data without standard legal process, on the grounds that there is a danger of death or serious physical injury to a person.
-MLAT Request (International only) – a request made by a foreign country through the U.S. Department of Justice pursuant to a Mutual Legal Assistance Treaty. Can demand content.
-CLOUD Act (U.K. only, for now) – a request made pursuant to the CLOUD Act. Can demand content.
-Withhold Access Request – a governmental request to restrict an individual’s access to any aspect of Zoom’s product, or to prevent or terminate a particular meeting.
-Rejected – includes rejections for invalid service or other legal reasons, instances where there was no responsive data, or where the agency did not provide enough information for us to locate data.
-Non-content – non-content refers to metadata, or information about content. Non-content can include things like the dates and times of meetings, the IP address of a user, or information about their platform. When we report disclosing “non-content” that means we disclosed non-content only.
-Content – can include video content, chat logs or transcripts; essentially, any media that depicts what a person spoke, wrote or did. When we report disclosing “content,” that means we disclosed both content and non-content.
-General information means we provided general information about the law enforcement request process, but not content or non-content.
-
-A note about Withhold Access Requests: Zoom does business in more than 80 countries and counting. Many countries, including the U.S., have laws that may restrict one of its residents from participating in or hosting particular Zoom meetings or webinars. If Zoom receives a legally valid and appropriately scoped request from a legitimate government agency demanding that Zoom restrict one of its residents from using Zoom, Zoom will carefully review it. In no event will Zoom will restrict the access of users who are outside the requesting country and/or the jurisdiction of the requesting government agency or who are otherwise not subject to applicable local law.
-
-We comply with Withhold Access Requests selectively, as we balance our commitment to promoting the free and open exchange of ideas against our legal obligations.
-
-U.S. Requests Overview
-
-U.S. requests to Zoom can come in the form of search warrants, subpoenas (grand jury, trial and administrative), court orders, preservation requests, emergency requests and national security requests. The vast majority of global requests are from U.S. state and local and federal law enforcement, with 803 coming from the U.S. and 424 coming from all other areas combined.
-
-Here is a summary of the U.S. requests we’ve processed for user-related data, as defined in our Government Requests Guide:
-
-U.S. Requests: Responses and Outcomes
-
-From May through December 12, 2020, here is how we’ve responded to requests from U.S. authorities.
-
-International Overview
-
-Zoom receives law enforcement requests from around the globe. We screen each international request carefully to ensure that we only respond to ones that are legally valid and appropriately scoped. We do not provide any content internationally without process under MLAT, the CLOUD Act or letters rogatory. Please note that some countries or regions may have experienced more rejections prior to July 1, when we published our Government Requests Guide and provided guidance about what is an appropriate request and what types of data we have available.
-
-For more information about how we review international requests, please see our Government Requests
-Guide.
-We group international requests into regions:
-
-UK (United Kingdom)
-EMEA (Europe, Middle East, and Africa)
-China
-India
-Asia Pacific (including Hong Kong SAR and New Zealand, excluding China and India)
-North America (non U.S.)
-South and Central America
-Australia
-
-Here is an overview of the international requests we’ve received:
-
-Here is how we responded:
-
-International Requests: Responses and Outcomes
-
-From May 1 through December 12, 2020, here’s how we responded to international requests:
-
-Australia
-
-Asia Pacific (excludes China, India and Australia)
-
-Central and South America
-
-China
-
-EMEA
-
-India
-
-North America (non-U.S.)
-
-UK
+Released: August 9, 2021

-FAQs about this Transparency Report
+We are pleased to offer our transparency report for the period of December 13, 2020 through June 30, 2021. This report is designed to offer insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. Zoom believes that transparency is critical to building trust and fostering the free and open exchange of ideas.

-Released: December 18, 2020
+As detailed in our Privacy Statement, Zoom is committed to protecting user privacy and only produces user data to governments in response to valid and lawful requests in accordance with our Government Requests Guide and relevant legal policies.

-How does Zoom manage and respond to requests for user data?
+We have a streamlined approach to handle government requests. Our legal staff evaluates and processes requests efficiently, and our Government Requests Guide enables law enforcement agencies and government authorities to submit tailored requests. We require government and law enforcement requests to be submitted through our new Trust Form. In the future, Zoom will have a portal that enables verified authorities to submit and track their requests.

-We accept and process government requests as detailed in our Government Requests Guide.
+We categorize the data associated with each request in our case management system. We have a standardized set of policies and a centralized system for tracking requests, as well as internal guidelines and quality controls processes. All of these features were implemented with an eye towards transparent reporting.

-How has your process for managing and responding to requests for user data developed?
+We will not update the transparency report for this reporting period other than as required by law. The dates of this transparency reporting period are non-standard because our first transparency report also had non-standard dates; going forward, we will publish our transparency reports semi-annually, with reporting periods from January to June and July to December.

-Our process has changed dramatically over the last year. Prior to spring 2020, when our user base expanded significantly as a result of the pandemic, Zoom received a relatively small number of requests. Like many smaller technology companies without a significant consumer user base, we received requests via multiple avenues and were able to handle each one on a case-by-case basis in a high-touch way. As our usage began to soar around the world in 2020, we realized we needed a more systemic approach. We quickly added headcount and resources and developed a more formalized process to handle the increased volume. This approach included:
+Here is a summary of the requests we’ve processed from December 13, 2020 through June 30, 2021, and how we responded to them:

-Hiring experienced legal staff to evaluate and process requests efficiently
-Publishing our Government Requests Guide
-Categorizing the data associated with each request in our case management system
-We’ve also standardized our policies, centralized how we track requests, and established internal guidelines and quality controls processes.
+U.S. Requests

-The transparency report we have just released reflects these policies in action, and was made possible because of the more formalized tracking and preservation actions we now have in practice.
+U.S. requests to Zoom can come in the form of search warrants, subpoenas (grand jury, trial and administrative), court orders, preservation requests, emergency requests and national security requests.

-Why did it take so long for Zoom to release this transparency report?
+International Requests

-The foundation for a transparency report is laid well before the report is published, as an accurate picture requires a consistent, systematic approach to collecting and preserving the information that will eventually be reflected in the report, over a meaningful amount of time. We established a framework for our report over the spring and summer of 2020 when we developed, tested, and implemented new policies to receive, process, and fairly and consistently respond to valid and lawful requests for user information. We are in a position to release our first report today.
+Zoom receives law enforcement requests from around the globe. We screen each international (non-U.S.) request carefully to ensure that we only respond to ones that are legally valid and appropriately scoped. We do not provide any content internationally without process under MLAT, the CLOUD Act or letters rogatory.

-How did you choose your reporting period?
+If a jurisdiction or type of request is not listed in the chart’s drop-down menus, it means we did not process any requests of that type or from that jurisdiction in this reporting period.

-This is our first transparency report, and we committed to publishing it before the end of the year. We are publishing it a little earlier than a customary six-month period, but we wanted to honor our commitment to publish by the end of the year and with the data we collected after we improved our policies and procedures. We will continuously evolve and improve in our reporting, and we intend to publish future reports on a six month basis starting in 2021.
+For more information about how we review international requests, please see our Government Requests Guide.

-Why did Zoom choose this particular period to report, rather than a full year?
+Definitions

-We plan to release our transparency report following a six-month cycle, which is consistent with companies in our industry with a similar volume of requests. Publishing after a six-month cycle gives us adequate time for internal quality assurance, and makes it easier to identify key trends in the data.
+We use a number of terms in this report that have specific legal meanings in this context. Wherever you don’t see a particular kind of request or outcome noted in the charts, that means that there weren’t any of that type. Civil litigation requests are not reflected in this report.

-How does this transparency report compare to others in the industry?
+CLOUD Act Request - a request made pursuant to the CLOUD Act. Can demand content.
+Content - can include video content, chat logs, transcripts or profile pictures; essentially, any media that depicts what a person spoke, wrote or did. When we report disclosing “content,” that means we disclosed both content and non-content.
+Emergency Request (U.S. or international) - a request for user data without standard legal process, on the grounds that there is a danger of death or serious physical injury to a person.
+General information means we provided general information about the law enforcement request process, but not content or non-content.
+MLAT Request (International only) - a request made by a foreign country through the U.S. Department of Justice pursuant to a Mutual Legal Assistance Treaty. Can demand content.
+Non-content - non-content refers to metadata, or information about content. Non-content can include things like the dates and times of meetings, the IP address of a user, or information about their platform. When we report disclosing “non-content” that means we disclosed non-content only.
+Order (U.S. only) - any other type of order issued by a court. Cannot demand content.
+Other - Any other kind of request or resolution. For example, if a law enforcement officer seeks user data but without a subpoena, search warrant, or court order, or where the data owner gives written authorization to disclose their data to law enforcement.
+Preservation Request (U.S. or international) - a request to preserve (but not disclose) user information for a period of time, usually 90 or 180 days.
+Rejected - includes rejections for invalid service, legal invalidity, instances where there was no responsive data, or where the agency did not provide enough information for us to locate data.
+Search Warrant (U.S. only) - a request for a search, signed by a judge, in which a prosecutor alleges that there is “probable cause” to believe that a crime has taken place, or is about to. May demand content or non-content.
+Subpoena (U.S. only) - a request made by a government entity with investigative powers, such as a grand jury. Need not be signed by a judge, cannot demand content.
+U.S. National Security Requests - requests under the Foreign Intelligence Surveillance Act (FISA) for non-content or content information, or National Security Letters (NSLs) to request limited information about a user’s identity.
+Withdrawn means that the requester withdrew the request before we made a determination on it.
+Withhold Access Request - a governmental request to restrict an individual’s access to any aspect of Zoom’s product, or to prevent or terminate a particular meeting.
+
+A note about Withhold Access Requests: Zoom does business in more than 80 countries and counting. Many countries have laws that may restrict one of its residents from participating in or hosting particular Zoom Meetings or Webinars. If Zoom receives a legally valid and appropriately scoped request from a legitimate government agency demanding that Zoom restrict one of its residents from using Zoom, we will carefully review it.
+
+In no event will Zoom restrict the access of users to the platform who are outside the requesting country and/or the jurisdiction of the requesting government agency or who are otherwise not subject to applicable local law. If the meeting is hosted outside the requesting jurisdiction, we are able to employ a geoblock to restrict the access of a jurisdiction’s users from a particular meeting based on geography. This means that we can comply with valid requests from local authorities while protecting access to the meeting in question for participants outside those borders.

-We benchmarked extensively before drafting this transparency report. We also benefited from The Transparency Reporting Toolkit jointly published by the Berkman Klein Center for Internet and Society and New America. Where our response rates are lower than those of our peers, that reflects the fact that we only recently began serving large numbers of consumers. In the spring of 2020, government requesters were not yet familiar with us. At the time, they often did not know how to make a request for our data, what data we have or what identifiers we need from them. We published our Government Requests Guide with that information in July 2020. We expect that the next transparency report will show a decrease in rejections for most jurisdictions.
+We comply with Withhold Access Requests selectively, as we balance our commitment to promoting the free and open exchange of ideas against our legal obligations.

-Will you do anything differently for future reports?
+Data Set

-We intend for each transparency report to improve on the last one. For starters, we will categorize requests by country instead of by region. Every so often we will reevaluate all our categories and update them as necessary. We also intend to publish future reports following a six month cycle beginning in 2021.
+Here is the data set of all the requests included in this transparency report.

-For more information about how Zoom processes Government Requests globally, please see our Government Requests Guide and Government Requests Frequently Asked Questions.
+To access our previous Transparency Reports, please click here.

 About
 Zoom Blog
@@ -146,13 +82,17 @@ Our Team
 Careers
 Integrations
 Partners
-How to Videos
+Investors
 Press
+Media Kit
+How to Videos

 Download
 Meetings Client
+Zoom Rooms Client
 Browser Extension
 Outlook Plug-in
+Lync Plug-in
 iPhone/iPad App
 Android App
 Zoom Virtual Backgrounds
@@ -172,6 +112,7 @@ Live Training
 Feedback
 Contact Us
 Accessibility
+Privacy and Security

 Language
 English

5389ddc5c7d812447542c17dbb966ef6e04e6e34: https://explore.zoom.us/en-us/trust/transparency.html @ 2021-09-04

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 3cac424..e7da87a 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -1,9 +1,3 @@
-REQUEST A DEMO 1.888.799.9666 RESOURCES  SUPPORT
-SOLUTIONS 
-JOIN A MEETING
-HOST A MEETING 
-SIGN IN
-SIGN UP, IT'S FREE
 Transparency Report
 01
 Overview
@@ -73,56 +67,4 @@ Data Set

 Here is the data set of all the requests included in this transparency report.

-To access our previous Transparency Reports, please click here.
-
-About
-Zoom Blog
-Customers
-Our Team
-Careers
-Integrations
-Partners
-Investors
-Press
-Media Kit
-How to Videos
-   
-Download
-Meetings Client
-Zoom Rooms Client
-Browser Extension
-Outlook Plug-in
-Lync Plug-in
-iPhone/iPad App
-Android App
-Zoom Virtual Backgrounds
-   
-Sales
-1.888.799.9666
-Contact Sales
-Plans & Pricing
-Request a Demo
-Webinars and Events
-   
-Support
-Test Zoom
-Account
-Support Center
-Live Training
-Feedback
-Contact Us
-Accessibility
-Privacy and Security
-   
-Language
-English 
-Currency
-US Dollars $ 
-    
-
-
-Copyright ©2021 Zoom Video Communications, Inc. All rights reserved. Privacy Trust Center Legal & Compliance Do Not Sell My Personal Information
-To opt out of Zoom making certain portions of your information relating to cookies available to third parties or Zoom’s use of your information in connection with similar advertising technologies or to opt out of retargeting activities which may be considered a “sale” of personal information under the California Consumer Privacy Act (CCPA) please click the “Opt-Out” button below.
-
-Privacy Policy
-Accept Opt-Out More Info
\ No newline at end of file
+To access our previous Transparency Reports, please click here.
\ No newline at end of file

01fcc0a503c62ae4b0c5f26c7ce584693b7d64c1: https://explore.zoom.us/en-us/trust/transparency.html @ 2022-02-12

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index e7da87a..7c0e4b0 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -11,9 +11,11 @@ Definitions
 Data set
 Overview

-Released: August 9, 2021
+Released: Feb 8, 2022

-We are pleased to offer our transparency report for the period of December 13, 2020 through June 30, 2021. This report is designed to offer insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. Zoom believes that transparency is critical to building trust and fostering the free and open exchange of ideas.
+We are pleased to offer our transparency report for the period of July 1, 2021 through December 31, 2021. This report is designed to offer insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. Zoom believes that transparency is critical to building trust and fostering the free and open exchange of ideas.
+
+What’s new in this report: In this report, we have added information about the number of delayed-notice orders we received as part of U.S. requests.

 As detailed in our Privacy Statement, Zoom is committed to protecting user privacy and only produces user data to governments in response to valid and lawful requests in accordance with our Government Requests Guide and relevant legal policies.

@@ -21,14 +23,18 @@ We have a streamlined approach to handle government requests. Our legal staff ev

 We categorize the data associated with each request in our case management system. We have a standardized set of policies and a centralized system for tracking requests, as well as internal guidelines and quality controls processes. All of these features were implemented with an eye towards transparent reporting.

-We will not update the transparency report for this reporting period other than as required by law. The dates of this transparency reporting period are non-standard because our first transparency report also had non-standard dates; going forward, we will publish our transparency reports semi-annually, with reporting periods from January to June and July to December.
+We will not update the transparency report for this reporting period other than as required by law.

-Here is a summary of the requests we’ve processed from December 13, 2020 through June 30, 2021, and how we responded to them:
+Here is a summary of the requests we’ve processed from July 1, 2021 through December 31, 2021, and how we responded to them. If you would like to see our 2021 - Q1/Q2 Transparency Report, use the date selection in the chart below.

 U.S. Requests

 U.S. requests to Zoom can come in the form of search warrants, subpoenas (grand jury, trial and administrative), court orders, preservation requests, emergency requests and national security requests.

+Delayed-notice orders (U.S. only)
+
+In this period, 44 US requests came with a delayed notification order.
+
 International Requests

 Zoom receives law enforcement requests from around the globe. We screen each international (non-U.S.) request carefully to ensure that we only respond to ones that are legally valid and appropriately scoped. We do not provide any content internationally without process under MLAT, the CLOUD Act or letters rogatory.
@@ -43,6 +49,7 @@ We use a number of terms in this report that have specific legal meanings in thi

 CLOUD Act Request - a request made pursuant to the CLOUD Act. Can demand content.
 Content - can include video content, chat logs, transcripts or profile pictures; essentially, any media that depicts what a person spoke, wrote or did. When we report disclosing “content,” that means we disclosed both content and non-content.
+Delayed-notice order (U.S. only) - an order, signed by a judge, preventing Zoom from notifying one or more users of a government request for their information for a specified period of time.
 Emergency Request (U.S. or international) - a request for user data without standard legal process, on the grounds that there is a danger of death or serious physical injury to a person.
 General information means we provided general information about the law enforcement request process, but not content or non-content.
 MLAT Request (International only) - a request made by a foreign country through the U.S. Department of Justice pursuant to a Mutual Legal Assistance Treaty. Can demand content.

91e0c165ca38411f8766356fe0b3652c6cc5f5f2: https://explore.zoom.us/en-us/trust/transparency.html @ 2022-07-30

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 7c0e4b0..9bf1abe 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -11,9 +11,9 @@ Definitions
 Data set
 Overview

-Released: Feb 8, 2022
+Released: July 26, 2022

-We are pleased to offer our transparency report for the period of July 1, 2021 through December 31, 2021. This report is designed to offer insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. Zoom believes that transparency is critical to building trust and fostering the free and open exchange of ideas.
+We are pleased to offer our transparency report for the period of January 1, 2022 through June 30, 2022. This report is designed to offer insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. Zoom believes that transparency is critical to building trust and fostering the free and open exchange of ideas.

 What’s new in this report: In this report, we have added information about the number of delayed-notice orders we received as part of U.S. requests.

@@ -25,7 +25,7 @@ We categorize the data associated with each request in our case management syste

 We will not update the transparency report for this reporting period other than as required by law.

-Here is a summary of the requests we’ve processed from July 1, 2021 through December 31, 2021, and how we responded to them. If you would like to see our 2021 - Q1/Q2 Transparency Report, use the date selection in the chart below.
+Here is a summary of the requests we’ve processed from January 1, 2022 through June 30, 2022, and how we responded to them. If you would like to see our previous Transparency Reports, use the date selection in the chart below.

 U.S. Requests

@@ -33,7 +33,7 @@ U.S. requests to Zoom can come in the form of search warrants, subpoenas (grand

 Delayed-notice orders (U.S. only)

-In this period, 44 US requests came with a delayed notification order.
+In this period, 39 US requests came with a delayed notification order.

 International Requests

@@ -74,4 +74,4 @@ Data Set

 Here is the data set of all the requests included in this transparency report.

-To access our previous Transparency Reports, please click here.
\ No newline at end of file
+To access our first Transparency Report, please click here.
\ No newline at end of file

fa858f4151eab329b2f5c4b891d9f7c8fd53bf83: https://explore.zoom.us/en-us/trust/transparency.html @ 2022-09-17

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 9bf1abe..88edb50 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -74,4 +74,8 @@ Data Set

 Here is the data set of all the requests included in this transparency report.

-To access our first Transparency Report, please click here.
\ No newline at end of file
+To access our first Transparency Report, please click here.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file

8375d55a388533ff1d4da27b811ee5bd60f75b34: https://explore.zoom.us/en-us/trust/transparency.html @ 2022-11-12

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 88edb50..9bf1abe 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -74,8 +74,4 @@ Data Set

 Here is the data set of all the requests included in this transparency report.

-To access our first Transparency Report, please click here.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+To access our first Transparency Report, please click here.
\ No newline at end of file

2a200504d048216382fa6cde0d8aa6c8e04267f2: https://explore.zoom.us/en-us/trust/transparency.html @ 2022-12-17

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 9bf1abef..88edb50e 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -74,4 +74,8 @@ Data Set

 Here is the data set of all the requests included in this transparency report.

-To access our first Transparency Report, please click here.
\ No newline at end of file
+To access our first Transparency Report, please click here.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file

28034a5474bb6edec5bcd3a7d4f7c711999f09e2: https://explore.zoom.us/en-us/trust/transparency.html @ 2023-01-07

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 88edb50..3290a13 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -1,14 +1,15 @@
 Transparency Report
+In this guide
 01
 Overview
 02
-U.S. requests
+U.S. Requests
 03
-International requests
+International Requests
 04
 Definitions
-04
-Data set
+05
+Data Set
 Overview

 Released: July 26, 2022
@@ -47,22 +48,22 @@ Definitions

 We use a number of terms in this report that have specific legal meanings in this context. Wherever you don’t see a particular kind of request or outcome noted in the charts, that means that there weren’t any of that type. Civil litigation requests are not reflected in this report.

-CLOUD Act Request - a request made pursuant to the CLOUD Act. Can demand content.
-Content - can include video content, chat logs, transcripts or profile pictures; essentially, any media that depicts what a person spoke, wrote or did. When we report disclosing “content,” that means we disclosed both content and non-content.
-Delayed-notice order (U.S. only) - an order, signed by a judge, preventing Zoom from notifying one or more users of a government request for their information for a specified period of time.
-Emergency Request (U.S. or international) - a request for user data without standard legal process, on the grounds that there is a danger of death or serious physical injury to a person.
+CLOUD Act Request – a request made pursuant to the CLOUD Act. Can demand content.
+Content – can include video content, chat logs, transcripts or profile pictures; essentially, any media that depicts what a person spoke, wrote or did. When we report disclosing “content,” that means we disclosed both content and non-content.
+Delayed-notice order (U.S. only) – an order, signed by a judge, preventing Zoom from notifying one or more users of a government request for their information for a specified period of time.
+Emergency Request (U.S. or international) – a request for user data without standard legal process, on the grounds that there is a danger of death or serious physical injury to a person.
 General information means we provided general information about the law enforcement request process, but not content or non-content.
-MLAT Request (International only) - a request made by a foreign country through the U.S. Department of Justice pursuant to a Mutual Legal Assistance Treaty. Can demand content.
-Non-content - non-content refers to metadata, or information about content. Non-content can include things like the dates and times of meetings, the IP address of a user, or information about their platform. When we report disclosing “non-content” that means we disclosed non-content only.
-Order (U.S. only) - any other type of order issued by a court. Cannot demand content.
-Other - Any other kind of request or resolution. For example, if a law enforcement officer seeks user data but without a subpoena, search warrant, or court order, or where the data owner gives written authorization to disclose their data to law enforcement.
-Preservation Request (U.S. or international) - a request to preserve (but not disclose) user information for a period of time, usually 90 or 180 days.
-Rejected - includes rejections for invalid service, legal invalidity, instances where there was no responsive data, or where the agency did not provide enough information for us to locate data.
-Search Warrant (U.S. only) - a request for a search, signed by a judge, in which a prosecutor alleges that there is “probable cause” to believe that a crime has taken place, or is about to. May demand content or non-content.
-Subpoena (U.S. only) - a request made by a government entity with investigative powers, such as a grand jury. Need not be signed by a judge, cannot demand content.
-U.S. National Security Requests - requests under the Foreign Intelligence Surveillance Act (FISA) for non-content or content information, or National Security Letters (NSLs) to request limited information about a user’s identity.
+MLAT Request (International only) – a request made by a foreign country through the U.S. Department of Justice pursuant to a Mutual Legal Assistance Treaty. Can demand content.
+Non-content – non-content refers to metadata, or information about content. Non-content can include things like the dates and times of meetings, the IP address of a user, or information about their platform. When we report disclosing “non-content” that means we disclosed non-content only.
+Order (U.S. only) – any other type of order issued by a court. Cannot demand content.
+Other – Any other kind of request or resolution. For example, if a law enforcement officer seeks user data but without a subpoena, search warrant, or court order, or where the data owner gives written authorization to disclose their data to law enforcement.
+Preservation Request (U.S. or international) – a request to preserve (but not disclose) user information for a period of time, usually 90 or 180 days.
+Rejected – includes rejections for invalid service, legal invalidity, instances where there was no responsive data, or where the agency did not provide enough information for us to locate data.
+Search Warrant (U.S. only) – a request for a search, signed by a judge, in which a prosecutor alleges that there is “probable cause” to believe that a crime has taken place, or is about to. May demand content or non-content.
+Subpoena (U.S. only) – a request made by a government entity with investigative powers, such as a grand jury. Need not be signed by a judge, cannot demand content.
+U.S. National Security Requests – requests under the Foreign Intelligence Surveillance Act (FISA) for non-content or content information, or National Security Letters (NSLs) to request limited information about a user’s identity.
 Withdrawn means that the requester withdrew the request before we made a determination on it.
-Withhold Access Request - a governmental request to restrict an individual’s access to any aspect of Zoom’s product, or to prevent or terminate a particular meeting.
+Withhold Access Request – a governmental request to restrict an individual’s access to any aspect of Zoom’s product, or to prevent or terminate a particular meeting.

 A note about Withhold Access Requests: Zoom does business in more than 80 countries and counting. Many countries have laws that may restrict one of its residents from participating in or hosting particular Zoom Meetings or Webinars. If Zoom receives a legally valid and appropriately scoped request from a legitimate government agency demanding that Zoom restrict one of its residents from using Zoom, we will carefully review it.

@@ -74,8 +75,4 @@ Data Set

 Here is the data set of all the requests included in this transparency report.

-To access our first Transparency Report, please click here.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+To access our first Transparency Report, please click here.
\ No newline at end of file

9edba13c7fdbe0d9091b2c577bbdf461476c3279: https://explore.zoom.us/en-us/trust/transparency.html @ 2023-01-28

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 3290a13..0c1aba9 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -12,67 +12,115 @@ Definitions
 Data Set
 Overview

-Released: July 26, 2022
+Released: January 27, 2023

-We are pleased to offer our transparency report for the period of January 1, 2022 through June 30, 2022. This report is designed to offer insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. Zoom believes that transparency is critical to building trust and fostering the free and open exchange of ideas.
+We are pleased to offer our transparency report for July 1, 2022, through December 31, 2022. This report provides insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. At Zoom, transparency is critical to building trust and fostering the free and open exchange of ideas.

-What’s new in this report: In this report, we have added information about the number of delayed-notice orders we received as part of U.S. requests.
+As detailed in Zoom’s Privacy Statement and in line with our commitment to user privacy, user data is only provided to governments in response to valid and lawful requests that adhere to our Government Requests Guide.

-As detailed in our Privacy Statement, Zoom is committed to protecting user privacy and only produces user data to governments in response to valid and lawful requests in accordance with our Government Requests Guide and relevant legal policies.
+Zoom employs a three-pronged approach to handling government requests: (1) our Government Requests Guide outlines requirements for law enforcement agencies and government authorities to submit a compliant and tailored request; (2) all government and law enforcement requests are submitted and responded to through our newly developed Law Enforcement Response System – LERS; and (3) our Law Enforcement Response Team efficiently evaluates and processes each request.

-We have a streamlined approach to handle government requests. Our legal staff evaluates and processes requests efficiently, and our Government Requests Guide enables law enforcement agencies and government authorities to submit tailored requests. We require government and law enforcement requests to be submitted through our new Trust Form. In the future, Zoom will have a portal that enables verified authorities to submit and track their requests.
+On the back end, we have a centralized system for tracking requests, and we categorize the data associated with each request in our case management system. With the help of our policy team, we have also developed internal guidelines and quality control processes that govern our work. All of these features were built with an eye toward transparent reporting.

-We categorize the data associated with each request in our case management system. We have a standardized set of policies and a centralized system for tracking requests, as well as internal guidelines and quality controls processes. All of these features were implemented with an eye towards transparent reporting.
-
-We will not update the transparency report for this reporting period other than as required by law.
-
-Here is a summary of the requests we’ve processed from January 1, 2022 through June 30, 2022, and how we responded to them. If you would like to see our previous Transparency Reports, use the date selection in the chart below.
+This updated transparency report adheres to relevant legal requirements and provides a summary of the requests we have processed from July 1, 2022, through December 31, 2022, as well as information on our responses.

 U.S. Requests

-U.S. requests to Zoom can come in the form of search warrants, subpoenas (grand jury, trial and administrative), court orders, preservation requests, emergency requests and national security requests.
+U.S. requests to Zoom can come in the form of search warrants, subpoenas (grand jury, trial, and administrative), court orders, preservation requests, emergency requests, and national security requests.

 Delayed-notice orders (U.S. only)

-In this period, 39 US requests came with a delayed notification order.
+In this period, 41 out of 108 U.S. requests were accompanied by a valid delayed-notice order.
+
+National Security Letters (NSLs) are national security requests approved by the Federal Bureau of Investigation that require companies to disclose limited information about a user’s identity, which does not cover content.
+
+The table below provides the number of NSLs Zoom received during this reporting period (in bands of 500 starting with 0–499) and the number of Government Specified Accounts (in ranges of 500 starting with 0–499). This range is the maximum detail Zoom may disclose regarding NSLs under U.S. law.
+
+Number of NSLs
+
+   
+
+Number of Customer Selectors Targeted by NSLs
+
+
+
+
+0–500
+
+   
+
+0–500
+
+ 
+
+Combined Number of National Security Orders or Directives for Content 
+
+   
+
+Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Content Received
+
+
+
+
+0–500
+
+   
+
+0–500
+
+ 
+
+Combined Number of National Security Orders or Directives for Non-Content
+
+   
+
+Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Non-Content 
+
+
+
+
+0–500
+
+   
+
+0–500

 International Requests

-Zoom receives law enforcement requests from around the globe. We screen each international (non-U.S.) request carefully to ensure that we only respond to ones that are legally valid and appropriately scoped. We do not provide any content internationally without process under MLAT, the CLOUD Act or letters rogatory.
+Zoom receives law enforcement requests from around the globe. We screen each international (non-U.S.) request carefully to ensure that we only respond to legally valid and appropriately scoped requests. We do not provide any content internationally without process under mutual legal assistance treaties (MLATs), the U.S. Clarifying Lawful Overseas Use of Data (CLOUD) Act, or letters rogatory.

 If a jurisdiction or type of request is not listed in the chart’s drop-down menus, it means we did not process any requests of that type or from that jurisdiction in this reporting period.

-For more information about how we review international requests, please see our Government Requests Guide.
+Please see our Government Requests Guide for more information about how we review international requests.

 Definitions

-We use a number of terms in this report that have specific legal meanings in this context. Wherever you don’t see a particular kind of request or outcome noted in the charts, that means that there weren’t any of that type. Civil litigation requests are not reflected in this report.
-
-CLOUD Act Request – a request made pursuant to the CLOUD Act. Can demand content.
-Content – can include video content, chat logs, transcripts or profile pictures; essentially, any media that depicts what a person spoke, wrote or did. When we report disclosing “content,” that means we disclosed both content and non-content.
-Delayed-notice order (U.S. only) – an order, signed by a judge, preventing Zoom from notifying one or more users of a government request for their information for a specified period of time.
-Emergency Request (U.S. or international) – a request for user data without standard legal process, on the grounds that there is a danger of death or serious physical injury to a person.
-General information means we provided general information about the law enforcement request process, but not content or non-content.
-MLAT Request (International only) – a request made by a foreign country through the U.S. Department of Justice pursuant to a Mutual Legal Assistance Treaty. Can demand content.
-Non-content – non-content refers to metadata, or information about content. Non-content can include things like the dates and times of meetings, the IP address of a user, or information about their platform. When we report disclosing “non-content” that means we disclosed non-content only.
-Order (U.S. only) – any other type of order issued by a court. Cannot demand content.
-Other – Any other kind of request or resolution. For example, if a law enforcement officer seeks user data but without a subpoena, search warrant, or court order, or where the data owner gives written authorization to disclose their data to law enforcement.
+We use several terms in this report that have specific legal meanings in this context. The absence of a particular kind of request or outcome from the charts means that there weren’t any of that type in this period. Civil litigation requests are not reflected in this report.
+
+CLOUD Act Request – a request made under the CLOUD Act. Requests made pursuant to the CLOUD Act can demand content. 
+Content – can include video content, chat logs, transcripts, meeting titles, or profile pictures; essentially, any media that depicts what a person said, wrote, or did. When we report disclosing “content,” that means we disclosed both content and non-content.
+Delayed-notice order (U.S. only) – an order signed by a judge preventing Zoom from notifying one or more users of a government request for their information for a specified period.
+Emergency Request (U.S. or international) – a request for user data without standard legal process because there is a danger of death or serious physical injury to a person.
+General information – means we provided general information about the law enforcement request process but not content or non-content.
+Letters Rogatory – requests from courts in one country to the courts of another country requesting the performance of an act.
+MLAT Request (International only) – a request made by a foreign country through the U.S. Department of Justice under a Mutual Legal Assistance Treaty. Requests made pursuant to MLATs can demand content.
+Non-content – metadata or information about content. Non-content can include things like the dates and times of meetings, the IP address of a user, or information about their platform. When we report disclosing “non-content,” that means we disclosed non-content only.
+Order (U.S. only) – any other type of order issued by a court. Orders cannot demand content.
+Other – any other kind of request or resolution. For example, if a law enforcement officer seeks user data without a subpoena, search warrant, or court order, or where the data owner gives written authorization to disclose their data to law enforcement.
 Preservation Request (U.S. or international) – a request to preserve (but not disclose) user information for a period of time, usually 90 or 180 days.
-Rejected – includes rejections for invalid service, legal invalidity, instances where there was no responsive data, or where the agency did not provide enough information for us to locate data.
-Search Warrant (U.S. only) – a request for a search, signed by a judge, in which a prosecutor alleges that there is “probable cause” to believe that a crime has taken place, or is about to. May demand content or non-content.
-Subpoena (U.S. only) – a request made by a government entity with investigative powers, such as a grand jury. Need not be signed by a judge, cannot demand content.
-U.S. National Security Requests – requests under the Foreign Intelligence Surveillance Act (FISA) for non-content or content information, or National Security Letters (NSLs) to request limited information about a user’s identity.
-Withdrawn means that the requester withdrew the request before we made a determination on it.
-Withhold Access Request – a governmental request to restrict an individual’s access to any aspect of Zoom’s product, or to prevent or terminate a particular meeting.
+Rejected – includes rejections for invalid service or legal invalidity, instances where there was no responsive data or instances where the agency did not provide enough information for us to locate the requested data.
+Search Warrant (U.S. only) – a request for a search, signed by a judge, in which a prosecutor alleges that there is “probable cause” to believe that a crime has occurred or is about to occur. Requests made pursuant to search warrants may demand content or non-content.
+Subpoena (U.S. only) – a request made by a government entity with investigative powers, such as a grand jury. Requests made pursuant to subpoenas need not be signed by a judge and cannot demand content.
+U.S. National Security Requests – requests made under the Foreign Intelligence Surveillance Act (FISA) for non-content or content, or National Security Letters (NSLs) for non-content. 
+Withdrawn – means that the requester withdrew the request before we made a determination on it.
+Withhold Access Request – a government request to restrict an individual’s access to any aspect of Zoom’s product or to prevent or terminate a particular meeting.

-A note about Withhold Access Requests: Zoom does business in more than 80 countries and counting. Many countries have laws that may restrict one of its residents from participating in or hosting particular Zoom Meetings or Webinars. If Zoom receives a legally valid and appropriately scoped request from a legitimate government agency demanding that Zoom restrict one of its residents from using Zoom, we will carefully review it.
+A note about Withhold Access Requests: Many countries have laws that may restrict their residents from participating in or hosting particular Zoom Meetings or Webinars. If Zoom receives a legally valid and appropriately scoped request from a legitimate government agency demanding that Zoom restrict one of its residents from using Zoom, we will carefully review it.

-In no event will Zoom restrict the access of users to the platform who are outside the requesting country and/or the jurisdiction of the requesting government agency or who are otherwise not subject to applicable local law. If the meeting is hosted outside the requesting jurisdiction, we are able to employ a geoblock to restrict the access of a jurisdiction’s users from a particular meeting based on geography. This means that we can comply with valid requests from local authorities while protecting access to the meeting in question for participants outside those borders.
+In no event will Zoom restrict users’ access to the platform who are outside the requesting country and/or the jurisdiction of the requesting government agency or who are otherwise not subject to applicable local law. If the meeting is hosted outside the requesting jurisdiction, we can employ a geoblock to restrict the access of a jurisdiction’s users from a particular meeting based on geography. This means that we can comply with valid requests from local authorities while protecting access to the meeting in question for participants outside those borders.

 We comply with Withhold Access Requests selectively, as we balance our commitment to promoting the free and open exchange of ideas against our legal obligations.

 Data Set

-Here is the data set of all the requests included in this transparency report.
-
-To access our first Transparency Report, please click here.
\ No newline at end of file
+Here is the data set of all the requests included in this transparency report.
\ No newline at end of file

776cd09525678b1ffd814484b18df6de1443f7d0: https://explore.zoom.us/en-us/trust/transparency.html @ 2023-03-25

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 0c1aba9..a168d9c 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -123,4 +123,8 @@ We comply with Withhold Access Requests selectively, as we balance our commitmen

 Data Set

-Here is the data set of all the requests included in this transparency report.
\ No newline at end of file
+Here is the data set of all the requests included in this transparency report.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file

2a9511c32ccdc2c5cd3e9f34909a4676a0a7a1b7: https://explore.zoom.us/en-us/trust/transparency.html @ 2023-04-01

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index a168d9c..0c1aba9 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -123,8 +123,4 @@ We comply with Withhold Access Requests selectively, as we balance our commitmen

 Data Set

-Here is the data set of all the requests included in this transparency report.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+Here is the data set of all the requests included in this transparency report.
\ No newline at end of file

36a7628cf10fcce0bd7c2a0bbf345e9a65061fc3: https://explore.zoom.us/en-us/trust/transparency.html @ 2023-05-06

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 0c1aba9..22dec6f 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -36,55 +36,18 @@ National Security Letters (NSLs) are national security requests approved by the

 The table below provides the number of NSLs Zoom received during this reporting period (in bands of 500 starting with 0–499) and the number of Government Specified Accounts (in ranges of 500 starting with 0–499). This range is the maximum detail Zoom may disclose regarding NSLs under U.S. law.

-Number of NSLs
-
-   
-
-Number of Customer Selectors Targeted by NSLs
-
-
-
-
-0–500
-
-   
-
-0–500
+Number of NSLs Number of Customer Selectors Targeted by NSLs
+0–500  0–500

  

-Combined Number of National Security Orders or Directives for Content 
-
-   
-
-Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Content Received
-
-
-
-
-0–500
-
-   
-
-0–500
+Combined Number of National Security Orders or Directives for Content  Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Content Received
+0–500  0–500

  

-Combined Number of National Security Orders or Directives for Non-Content
-
-   
-
-Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Non-Content 
-
-
-
-
-0–500
-
-   
-
-0–500
-
+Combined Number of National Security Orders or Directives for Non-Content  Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Non-Content 
+0–500  0–500
 International Requests

 Zoom receives law enforcement requests from around the globe. We screen each international (non-U.S.) request carefully to ensure that we only respond to legally valid and appropriately scoped requests. We do not provide any content internationally without process under mutual legal assistance treaties (MLATs), the U.S. Clarifying Lawful Overseas Use of Data (CLOUD) Act, or letters rogatory.

433469c52280edcfcb4b95e5b4f6c4ff03cbcaa2: https://explore.zoom.us/en-us/trust/transparency.html @ 2023-07-08

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 22dec6f..e150a3c 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -12,9 +12,9 @@ Definitions
 Data Set
 Overview

-Released: January 27, 2023
+Released: July 7, 2023

-We are pleased to offer our transparency report for July 1, 2022, through December 31, 2022. This report provides insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. At Zoom, transparency is critical to building trust and fostering the free and open exchange of ideas.
+We are pleased to offer our transparency report for January 1, 2023, through June 30, 2023. This report provides insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. At Zoom, transparency is critical to building trust and fostering the free and open exchange of ideas.

 As detailed in Zoom’s Privacy Statement and in line with our commitment to user privacy, user data is only provided to governments in response to valid and lawful requests that adhere to our Government Requests Guide.

@@ -22,7 +22,7 @@ Zoom employs a three-pronged approach to handling government requests: (1) our G

 On the back end, we have a centralized system for tracking requests, and we categorize the data associated with each request in our case management system. With the help of our policy team, we have also developed internal guidelines and quality control processes that govern our work. All of these features were built with an eye toward transparent reporting.

-This updated transparency report adheres to relevant legal requirements and provides a summary of the requests we have processed from July 1, 2022, through December 31, 2022, as well as information on our responses.
+This updated transparency report adheres to relevant legal requirements and provides a summary of the requests we have processed from January 1, 2023, through June 30, 2023, as well as information on our responses.

 U.S. Requests

@@ -30,7 +30,7 @@ U.S. requests to Zoom can come in the form of search warrants, subpoenas (grand

 Delayed-notice orders (U.S. only)

-In this period, 41 out of 108 U.S. requests were accompanied by a valid delayed-notice order.
+In this period, 142 out of 54 U.S. requests were accompanied by a valid delayed-notice order.

 National Security Letters (NSLs) are national security requests approved by the Federal Bureau of Investigation that require companies to disclose limited information about a user’s identity, which does not cover content.

@@ -60,7 +60,17 @@ Definitions

 We use several terms in this report that have specific legal meanings in this context. The absence of a particular kind of request or outcome from the charts means that there weren’t any of that type in this period. Civil litigation requests are not reflected in this report.

-CLOUD Act Request – a request made under the CLOUD Act. Requests made pursuant to the CLOUD Act can demand content. 
+Account Location – the location of the target account based on billing address or registration IP address if the billing address is unavailable.
+Account Type
+
+Basic: Accounts that are subscribed to our plans that are free of charge.
+Business: Accounts subscribed to our Business plans.
+Education: Accounts used by students, faculty, staff, and alumni for pedagogical interaction within a classroom environment or the administration thereof.
+Enterprise: Accounts subscribed to our Enterprise plan.
+No Account: The target user does not have any account with Zoom.
+Pro: Accounts subscribed to our Pro plan.
+Zoom Phone: Accounts subscribed to our Zoom Phone plans.
+CLOUD Act Request – a request made under the CLOUD Act. Requests made pursuant to the CLOUD Act can demand content.
 Content – can include video content, chat logs, transcripts, meeting titles, or profile pictures; essentially, any media that depicts what a person said, wrote, or did. When we report disclosing “content,” that means we disclosed both content and non-content.
 Delayed-notice order (U.S. only) – an order signed by a judge preventing Zoom from notifying one or more users of a government request for their information for a specified period.
 Emergency Request (U.S. or international) – a request for user data without standard legal process because there is a danger of death or serious physical injury to a person.
@@ -74,10 +84,12 @@ Preservation Request (U.S. or international) – a request to preserve (but not
 Rejected – includes rejections for invalid service or legal invalidity, instances where there was no responsive data or instances where the agency did not provide enough information for us to locate the requested data.
 Search Warrant (U.S. only) – a request for a search, signed by a judge, in which a prosecutor alleges that there is “probable cause” to believe that a crime has occurred or is about to occur. Requests made pursuant to search warrants may demand content or non-content.
 Subpoena (U.S. only) – a request made by a government entity with investigative powers, such as a grand jury. Requests made pursuant to subpoenas need not be signed by a judge and cannot demand content.
-U.S. National Security Requests – requests made under the Foreign Intelligence Surveillance Act (FISA) for non-content or content, or National Security Letters (NSLs) for non-content. 
+U.S. National Security Requests – requests made under the Foreign Intelligence Surveillance Act (FISA) for non-content or content, or National Security Letters (NSLs) for non-content.
 Withdrawn – means that the requester withdrew the request before we made a determination on it.
 Withhold Access Request – a government request to restrict an individual’s access to any aspect of Zoom’s product or to prevent or terminate a particular meeting.

+A note about Account Location and Type: We disclose account location and type solely when fulfilling a government request. Therefore, the account location and type reflected in the report correspond to the completed requests within the reporting period.
+
 A note about Withhold Access Requests: Many countries have laws that may restrict their residents from participating in or hosting particular Zoom Meetings or Webinars. If Zoom receives a legally valid and appropriately scoped request from a legitimate government agency demanding that Zoom restrict one of its residents from using Zoom, we will carefully review it.

 In no event will Zoom restrict users’ access to the platform who are outside the requesting country and/or the jurisdiction of the requesting government agency or who are otherwise not subject to applicable local law. If the meeting is hosted outside the requesting jurisdiction, we can employ a geoblock to restrict the access of a jurisdiction’s users from a particular meeting based on geography. This means that we can comply with valid requests from local authorities while protecting access to the meeting in question for participants outside those borders.
@@ -86,4 +98,8 @@ We comply with Withhold Access Requests selectively, as we balance our commitmen

 Data Set

-Here is the data set of all the requests included in this transparency report.
\ No newline at end of file
+Here is the data set of all the requests included in this transparency report.
+
+Previous Transparency Report
+
+Here is our very first Transparency Report.
\ No newline at end of file

c8c2a763898e4a469bd5ce7054fe4e22db286d18: https://explore.zoom.us/en-us/trust/transparency.html @ 2023-07-15

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index e150a3c..04f8803 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -30,24 +30,27 @@ U.S. requests to Zoom can come in the form of search warrants, subpoenas (grand

 Delayed-notice orders (U.S. only)

-In this period, 142 out of 54 U.S. requests were accompanied by a valid delayed-notice order.
+In this period, 54 out of 142 U.S. requests were accompanied by a valid delayed-notice order.

 National Security Letters (NSLs) are national security requests approved by the Federal Bureau of Investigation that require companies to disclose limited information about a user’s identity, which does not cover content.

-The table below provides the number of NSLs Zoom received during this reporting period (in bands of 500 starting with 0–499) and the number of Government Specified Accounts (in ranges of 500 starting with 0–499). This range is the maximum detail Zoom may disclose regarding NSLs under U.S. law.
+The table below provides the number of NSLs Zoom received (in bands of 500 starting with 0–499) and the number of Government Specified Accounts (in ranges of 500 starting with 0–499). This range is the maximum detail Zoom may disclose regarding NSLs under U.S. law.

-Number of NSLs Number of Customer Selectors Targeted by NSLs
-0–500  0–500
+Reporting Period   Number of NSLs  Number of Customer Selectors Targeted by NSLs
+Jul 2022 – Dec 2022    0–500   0–500
+Jan 2023 – Jun 2023    0–500   0–500

  

-Combined Number of National Security Orders or Directives for Content  Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Content Received
-0–500  0–500
+Reporting Period   Combined Number of National Security Orders or Directives for Content   Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Content Received
+Jul 2022 – Dec 2022    0–500   0–500
+Jan 2023 – Jun 2023    0–500   0–500

  

-Combined Number of National Security Orders or Directives for Non-Content  Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Non-Content 
-0–500  0–500
+Reporting Period   Combined Number of National Security Orders or Directives for Non-Content   Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Non-Content
+Jul 2022 – Dec 2022    0–500   0–500
+Jan 2023 – Jun 2023    0–500   0–500
 International Requests

 Zoom receives law enforcement requests from around the globe. We screen each international (non-U.S.) request carefully to ensure that we only respond to legally valid and appropriately scoped requests. We do not provide any content internationally without process under mutual legal assistance treaties (MLATs), the U.S. Clarifying Lawful Overseas Use of Data (CLOUD) Act, or letters rogatory.

8faabfdca53bbddc56643930c1e4b85705926173: https://explore.zoom.us/en-us/trust/transparency.html @ 2023-10-21

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 04f8803..b339748 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -105,4 +105,8 @@ Here is the data set of all the requests included in this transparency report.

 Previous Transparency Report

-Here is our very first Transparency Report.
\ No newline at end of file
+Here is our very first Transparency Report.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file

46c03028a23c43fe5c7d5a0fbe56d1282e6428e5: https://explore.zoom.us/en-us/trust/transparency.html @ 2023-10-28

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index b339748..04f8803 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -105,8 +105,4 @@ Here is the data set of all the requests included in this transparency report.

 Previous Transparency Report

-Here is our very first Transparency Report.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+Here is our very first Transparency Report.
\ No newline at end of file

091cbf959bce783870a2110a04ffaa8dffce3513: https://explore.zoom.us/en-us/trust/transparency.html @ 2024-01-13

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 04f8803..b339748 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -105,4 +105,8 @@ Here is the data set of all the requests included in this transparency report.

 Previous Transparency Report

-Here is our very first Transparency Report.
\ No newline at end of file
+Here is our very first Transparency Report.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file

ef0b0c2f68c4b1301bf32209d63a22f97c0812d9: https://explore.zoom.us/en-us/trust/transparency.html @ 2024-01-20

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index b339748..04f8803 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -105,8 +105,4 @@ Here is the data set of all the requests included in this transparency report.

 Previous Transparency Report

-Here is our very first Transparency Report.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+Here is our very first Transparency Report.
\ No newline at end of file

bb0fcffb6a1dc0f74784647af1d364def99f4f81: https://explore.zoom.us/en-us/trust/transparency.html @ 2024-01-27

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 04f8803..14455a8 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -12,9 +12,9 @@ Definitions
 Data Set
 Overview

-Released: July 7, 2023
+Released: Jan 25, 2024

-We are pleased to offer our transparency report for January 1, 2023, through June 30, 2023. This report provides insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. At Zoom, transparency is critical to building trust and fostering the free and open exchange of ideas.
+We are pleased to offer our transparency report for July 1, 2023, through December 31, 2023. This report provides insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. At Zoom, transparency is critical to building trust and fostering the free and open exchange of ideas.

 As detailed in Zoom’s Privacy Statement and in line with our commitment to user privacy, user data is only provided to governments in response to valid and lawful requests that adhere to our Government Requests Guide.

@@ -22,7 +22,7 @@ Zoom employs a three-pronged approach to handling government requests: (1) our G

 On the back end, we have a centralized system for tracking requests, and we categorize the data associated with each request in our case management system. With the help of our policy team, we have also developed internal guidelines and quality control processes that govern our work. All of these features were built with an eye toward transparent reporting.

-This updated transparency report adheres to relevant legal requirements and provides a summary of the requests we have processed from January 1, 2023, through June 30, 2023, as well as information on our responses.
+This updated transparency report adheres to relevant legal requirements and provides a summary of the requests we have processed from July 1, 2023, through December 31, 2023, as well as information on our responses.

 U.S. Requests

@@ -30,7 +30,7 @@ U.S. requests to Zoom can come in the form of search warrants, subpoenas (grand

 Delayed-notice orders (U.S. only)

-In this period, 54 out of 142 U.S. requests were accompanied by a valid delayed-notice order.
+In this period, 67 out of 199 U.S. requests were accompanied by a valid delayed-notice order.

 National Security Letters (NSLs) are national security requests approved by the Federal Bureau of Investigation that require companies to disclose limited information about a user’s identity, which does not cover content.

@@ -39,18 +39,21 @@ The table below provides the number of NSLs Zoom received (in bands of 500 start
 Reporting Period   Number of NSLs  Number of Customer Selectors Targeted by NSLs
 Jul 2022 – Dec 2022    0–500   0–500
 Jan 2023 – Jun 2023    0–500   0–500
+Jul 2023 – Dec 2023    0–500   0–500

  

 Reporting Period   Combined Number of National Security Orders or Directives for Content   Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Content Received
 Jul 2022 – Dec 2022    0–500   0–500
 Jan 2023 – Jun 2023    0–500   0–500
+Jul 2023 – Dec 2023    0–500   0–500

  

 Reporting Period   Combined Number of National Security Orders or Directives for Non-Content   Combined Number of Customer Selectors Targeted Under National Security Orders or Directives for Non-Content
 Jul 2022 – Dec 2022    0–500   0–500
 Jan 2023 – Jun 2023    0–500   0–500
+Jul 2023 – Dec 2023    0–500   0–500
 International Requests

 Zoom receives law enforcement requests from around the globe. We screen each international (non-U.S.) request carefully to ensure that we only respond to legally valid and appropriately scoped requests. We do not provide any content internationally without process under mutual legal assistance treaties (MLATs), the U.S. Clarifying Lawful Overseas Use of Data (CLOUD) Act, or letters rogatory.

bf2d8c11170bc9516df268c8c07d2b63a56334a0: https://explore.zoom.us/en-us/trust/transparency.html @ 2024-05-11

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 14455a8..fe70ca2 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -108,4 +108,8 @@ Here is the data set of all the requests included in this transparency report.

 Previous Transparency Report

-Here is our very first Transparency Report.
\ No newline at end of file
+Here is our very first Transparency Report.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file

35b7edf85fb24e1576f85dc3731b4c9eaef9d3d4: https://explore.zoom.us/en-us/trust/transparency.html @ 2024-06-01

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index fe70ca2..14455a8 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -108,8 +108,4 @@ Here is the data set of all the requests included in this transparency report.

 Previous Transparency Report

-Here is our very first Transparency Report.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+Here is our very first Transparency Report.
\ No newline at end of file

acf9d9e1dbe32639cd20d9dd5d6cb1b45ca7d0ea: https://explore.zoom.us/en-us/trust/transparency.html @ 2024-07-20

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index 14455a8f..fe70ca24 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -108,4 +108,8 @@ Here is the data set of all the requests included in this transparency report.

 Previous Transparency Report

-Here is our very first Transparency Report.
\ No newline at end of file
+Here is our very first Transparency Report.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file

ef93b76b8bed24d9efc774692f14c1b39b9d6d16: https://explore.zoom.us/en-us/trust/transparency.html @ 2024-07-27

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index fe70ca24..f3a6de96 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -12,9 +12,9 @@ Definitions
 Data Set
 Overview

-Released: Jan 25, 2024
+Released: July 25, 2024

-We are pleased to offer our transparency report for July 1, 2023, through December 31, 2023. This report provides insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. At Zoom, transparency is critical to building trust and fostering the free and open exchange of ideas.
+We are pleased to offer our transparency report for January 1, 2024, through June 30, 2024. This report provides insight into how Zoom Video Communications, Inc. (Zoom) responds to requests for user data from law enforcement agencies and government authorities globally. At Zoom, transparency is critical to building trust and fostering the free and open exchange of ideas.

 As detailed in Zoom’s Privacy Statement and in line with our commitment to user privacy, user data is only provided to governments in response to valid and lawful requests that adhere to our Government Requests Guide.

@@ -22,7 +22,7 @@ Zoom employs a three-pronged approach to handling government requests: (1) our G

 On the back end, we have a centralized system for tracking requests, and we categorize the data associated with each request in our case management system. With the help of our policy team, we have also developed internal guidelines and quality control processes that govern our work. All of these features were built with an eye toward transparent reporting.

-This updated transparency report adheres to relevant legal requirements and provides a summary of the requests we have processed from July 1, 2023, through December 31, 2023, as well as information on our responses.
+This updated transparency report adheres to relevant legal requirements and provides a summary of the requests we have processed from January 1, 2024, through June 30, 2024, as well as information on our responses.

 U.S. Requests

@@ -30,7 +30,7 @@ U.S. requests to Zoom can come in the form of search warrants, subpoenas (grand

 Delayed-notice orders (U.S. only)

-In this period, 67 out of 199 U.S. requests were accompanied by a valid delayed-notice order.
+In this period, 61 out of 291 U.S. requests were accompanied by a valid delayed-notice order.

 National Security Letters (NSLs) are national security requests approved by the Federal Bureau of Investigation that require companies to disclose limited information about a user’s identity, which does not cover content.

@@ -40,6 +40,7 @@ Reporting Period  Number of NSLs  Number of Customer Selectors Targeted by NSLs
 Jul 2022 – Dec 2022    0–500   0–500
 Jan 2023 – Jun 2023    0–500   0–500
 Jul 2023 – Dec 2023    0–500   0–500
+Jan 2024 – Jun 2024    0–500   0–500

  

@@ -47,6 +48,7 @@ Reporting Period  Combined Number of National Security Orders or Directives for C
 Jul 2022 – Dec 2022    0–500   0–500
 Jan 2023 – Jun 2023    0–500   0–500
 Jul 2023 – Dec 2023    0–500   0–500
+Jan 2024 – Jun 2024    0–500   0–500

  

@@ -54,6 +56,7 @@ Reporting Period  Combined Number of National Security Orders or Directives for N
 Jul 2022 – Dec 2022    0–500   0–500
 Jan 2023 – Jun 2023    0–500   0–500
 Jul 2023 – Dec 2023    0–500   0–500
+Jan 2024 – Jun 2024    0–500   0–500
 International Requests

 Zoom receives law enforcement requests from around the globe. We screen each international (non-U.S.) request carefully to ensure that we only respond to legally valid and appropriately scoped requests. We do not provide any content internationally without process under mutual legal assistance treaties (MLATs), the U.S. Clarifying Lawful Overseas Use of Data (CLOUD) Act, or letters rogatory.
@@ -108,8 +111,4 @@ Here is the data set of all the requests included in this transparency report.

 Previous Transparency Report

-Here is our very first Transparency Report.
-
-Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
-
-Cookies Settings
\ No newline at end of file
+Here is our very first Transparency Report.
\ No newline at end of file

b935e8b6f3a1df20c8791fbfd73f25c10e2746b8: https://explore.zoom.us/en-us/trust/transparency.html @ 2024-08-31

difference captured:

diff --git a/explore.zoom.us/en-us/trust/transparency.html.md b/explore.zoom.us/en-us/trust/transparency.html.md
index f3a6de9..6eff782 100644
--- a/explore.zoom.us/en-us/trust/transparency.html.md
+++ b/explore.zoom.us/en-us/trust/transparency.html.md
@@ -111,4 +111,8 @@ Here is the data set of all the requests included in this transparency report.

 Previous Transparency Report

-Here is our very first Transparency Report.
\ No newline at end of file
+Here is our very first Transparency Report.
+
+Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings.
+
+Cookies Settings
\ No newline at end of file

milonmaze / privacy-terms-observatory

explore.zoom.us #38